New Phone... doesn't show up in iTunes.

Bought my phone today at the Apple Store. The employee hooked it up to a computer and said it was activated. I brought it home and then I tried to hook it up to iTunes.
Nothing.
No recognition that the phone was plugged in, not charging, nothing. Hooked up my girlfriend's iPod, nothing. Hooked the phone up to my MacBook, nothing. Hooked my girlfriend's up to the MacBook... works fine.
What???

amphibious wrote:
Yes, of course it is. There's no way I could tell that it wasn't charging if it wasn't on.
It's on, I can make phone calls, use the web, etc. My computers don't recognize it.
1. is the iPhone fully charged when you plug it in to the computer. (sometimes it may not be recognized in iTunes when it's not fully charged)
2. Have you tried to reinstall iTunes.
3.Make sure iTunes is running
a) Plug in the phone
b) while it's plugged in, press and hold the top sleep button and the home buttons together
c) The slide to power off will appear on screen
d) Stay holding
e) The phone will switch off and screen will go black
f) Release the TOP sleep button
g) Continue to hold the Home button, wait, wait....
Eventually, iTunes 'should' pop up a message 'iTunes has detected a phone in recovery mode.....'
Perform the recovery steps.
If this doesn't work then it has to the cable

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Hey there krpeterson93,
It sounds like your new phone is not appearing in iTunes on your computer. Depending on the version of your OS, the instructions are a different.
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http://support.apple.com/kb/ts1538
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