New Photoshop Elements 12 won't start installation

Just bought Adobe photoshop elements 12. The disc will pop out after 15 seconds. I hear my Mac but nothing happen. I have all the system requirements (Mac OSX (10.8.5) and recent version of Flash Player. What could be the problem. Thanks!

St. Viateur
Although you purchased the bundle of Photoshop Elements 12 and Premiere Elements 12, each is a standalone product. And, each has it own set of considerations based on its basic reason for being, Photoshop Elements (photo editor) and Premiere Elements (video editor).
However, if I am understanding what you are trying to tell us....
I see your rationale in posting in the Premiere Elements forum since your issue seems to target the installation disc which includes installation files for Premiere Elements as well as Photoshop Elements.
Am I correct in understanding that you insert this one and only disc into your DVD burner tray and, before you can select Photoshop Elements or Premiere Elements, the DVD burner tray pops open? Is that correct?
Please excuse the following additional questions, but I do not want to take anything for granted...
a. These bundles come with installation disc for Windows and Mac. Could you have picked up the Windows disc by mistake?
b. Did you purchase the bundle from Adobe or an authorized reseller?
Please verify my understanding of your basic question and confirm that you installation disc is the one for Mac not Windows.
Let us start here and then move forward from there.
Thanks.
ATR
Add On...If I understood your question...you are not in the wrong forum.

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