New Photosmart Plus - cannot ePrint

Just purchased a new Photosmart Plus, ePrint capable printer. I can print from a PC, but not thru the ePrint. Web Service installs, email address for printing is displayed, but it won't print and when I try to add the printer in HP ePrintCenter, it says the email address is invalid. I have removed and reloaded the Web Services several times, disabled the Windows and Norton firewalls, no joy. Help....

I have the same exact problem except my printer is a only Photosmat w/out plus (CN245C)... any solution found on this problem ? please kindly post any update.
tia

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New Photosmart Plus B209 a-m Will not connect wirelessly **HELP**

I just purchased this printer and i have tried every option I can think of and find online to get this printer to connect to my netgear router, I had a wireless canon printer that i had for a while that quit so i went and bought this printer and now it wont connect i've never had this much trouble my canon connected right away. I changed my router settings and hit my WPS button for this printer and still nothing. When i click on the wireless option on the touchscreen menu on the printer it just says "No connection found" and the option on the solution center for USB to Wireless just runs and runs for hours. Any ideas? Thanks a bunch in advance!!

Hi- Cliff here.
I have the exact same printer. After I installed the software from the CD that came with the printer, I used the Wireless setup tab to configure my connection. You need to know about your network. Things like WEP, and most importantly- select the shared key if you use a 64 bit or 128 bit encryption. Mine would not work until I fixed the setup on the printer side of the wireless configuration. Type in your key (or passphrase) that's the same one you'd use on your laptop or desktop that is on the wireless network. Unless you have to- leave the settings to automatic on discovery of the IP address and DNS servers. You usually don't have to mess around with those on a home network. Make sure the printer is connected to the computer that you've installed the HP software on- with the USB cable when you start this process so the software can communicate with the printer. I used the "wizard" and after about 6 or 8 steps, I was able to remove the USB cable and put the printer downstairs. Then I simply used the Windows Vista "Add Device" for a printer on my network and Wahoo!!
I hope that helps. If not, write back to me and we can do a more detailed step by step overview.
I must say, once you get it all set up- it's a great printer and VERY inexpensive to operate. Ink is cheap and this printer is very fast over my network. I use my ACER Netbook all over the house and print from the garage and the front yard and the living room and even inside my RV!!
We will get it working.... Together....you are not alone in this.
Cliff Van Ness
Spokane, WA
What's the KUDOS thing for, I've seen other people mention it.
I'm new to the HP Website.
Thank you,
Peace and Safe Journeys

HP Photosmart Plus ePrint. Cannot get air print to work with email address

Have installed HP Photosmart Plus with ePrint Wireless. Have been unable to get unit to print email messages submitted as advertised. Any suggestions?

Hi dturner,
I'll need additional information to assist; are we using Airprint or an Apple device email client and using ePrint? What device are you trying to print from? What is your current netrwork configuration (router make and model, wireless or ethernet etc)
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

Unable to connect laptop to Photosmart Plus B210a

I have a new Photosmart Plus B210a that I have been unsuccessful connecting to with my Toshiba Satellite laptop running windows XP. I have a second PC, a Dell Desktop, that I was able to connect and print flawlessly from. Both are on the same network, using the same firewall.
When I attempt to use the HP software (tried both the CD that came with the printer as well as the newest version on HP's support website) and connect via wireless, I am able to see the printer with correct IP address (reserved in DHCP on my router). When i select it and click next, it acts like it is trying to connect then i get a message saying it was Unsuccessful.
I downloaded and ran the HP network diagnostic utility and am able to see the printer there as well. When I "Check Connection" I immediately get a message saying the "Software Missing! HP Software required to connect to your printer over the network could not be found on this computer."
I have verified that I have the newest versions of the HP software installed on the laptop. I have also verified that the firmware is current on my router. The laptop is current on all Microsoft updates.
If i connect the laptop via USB cable, the printer works flawlessly.
Any suggestions would be welcomed and I would like to thank you in advance for any assistance.

Update:
I completely disabled my antivirus (Avast!) and disabled the only firewall (windows firewall) and can confirm that neither of those is preventing the installation.
I deleted every trace of HP and Hewlett Packard software by deleting all folders, registry keys, temp files, and programs. Restarted the laptop, and reinstalled the newest software from the "Support and Drivers" section of the website for the HP Photosmart Plus B210a for windows XP, and still no luck.
I was able to install the printer manually by going into control panel >> printers and faxes, and adding a new printer. I used a standard TCP/IP port a entered the IP address of the printer. This allows me to print, but I still cannot connect using the HP software, which would allow me to do the fancy stuff like scanning.

Photosmart Plus B209 loosing connection

I just purchased a new Photosmart Plus printer and love it except for one problem. It seems to loose its connection with the network when it goes into sleep mode. It is connected over the wireless network to 2 XP computers hardwired to the router and 1 Win. 7 laptop. They all work fine until the printer goes to sleep. If you cycle the power button on the printer everything is fine until it goes to sleep again.
Thanks for any help
Neal
Thank You,
Neal

Did you find a solution to this?
I've had this printer for a few months now and I have no complaints except for this sleeping issue. I basically have to go downstairs, unplug it, and plug it back in to get it to work again.
I have a Linksys/Cisco wireless G router. It is set for WPA2. Hosts on the network use DHCP, but the printer is set with a static IP. This setup works for a while, but eventually goes to sleep and I cannot get it to wake without doing the power cycle. I have also set the printer to not to go into sleep mode. No avail.
Hosts are laptops (only turned on when needed) that run Windows 7 Home Premium 64-bit.
Casey

My Photosmart Plus printer seems to lose connectivity when in sleep mode, how can I fix this?

My new photosmart plus appears to loose it's connection when it goes to sleep. At least the printers status page online says it's not connected, even though it is visible in my router and the blue light next to the antenna of the printer is on. It also appears to be connected when I poke around in the printer's settings, but if I want to print something from an app or via e-mail I have to run the wireless wizard again, select my netgear and enter the password. Once connected I get a screen where I supposedly can skip printing a report, but that does not work either, it prints no matter what I select, waste of paper and ink.
I searched around but found no solution that would work for me.
Tech info:
wireless conection to my cable modem with Netgear router
Macbook pro and an older HP laptop are in use.
Security is WPA2-PSK [AES]
I like the machine a lot, but this is rather anoying, what can I do to keep the connection when the printer sleeps?
(edited to add security info)
This question was solved.
View Solution.

Does the printer not wake from sleep for both the Mac and PC?
You may want to try setting a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. Enter the current IP address.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Leave the gateway and DNS blank. Click 'Apply'
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HOW DO I SET UP MY FAX for a HP PHOTOSMART PLUS B210 ?

HOW DO I SET UP MY FAX FOR A HP PHOTOSMART PLUS B210 EPRINTER ?

Hi shea31,
Unfortunately, this printer doesn't have a fax function. You can also check the printer's product specifications.
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Cheers!
* If this post has helped you, the White Kudos star on the left is a great way to say thanks!
* Please mark Accept As Solution if it solves your problem so other users can benefit as well.

Installed Photosmart Plus B210 not listed as an option in Windows Photo Gallery

My new Photosmart Plus B210 us not listed in the drop-down printer menu when trying to print from Windows Photo Gallery. I have to "add" the printer each time I want to print.
I'm running Windows Vista.
Thanks!

Hello Carrie,
How are you adding the printer? And, how are you connected to the printer?
Miles
HP Employee

Iphone6 plus cannot sync to update my exchange calendar and contact.

My new Iphone6 plus cannot sync to update my exchange calendar and contact. I have tried deleting the account and reset. still don't work. Frustrating. Need urgent fix as I need to travel soon and loss track of my calendar.

This is exchange account from work, that I need to sync the calendar to my iphone when I travel and cannot connect to internet. My old iphone work, but once backup from my old iphone to this current new iphone plus, do not work anymore. There is no need and no way to register my device.

[Solved] Hp-setup cannot find my HP Photosmart Plus printer

Hi all,
I'm trying to set up my HP Photosmart Plus printer. I have an Arch desktop acting as the CUPS server, which I ssh into from my laptop. I've gone through the CUPS installation and linux - linux sharing instructions. When I try to set up the printer through the CUPS web interface, it easily detects and adds my printer. I can access it from my laptop and print stuff fine. However, it will only print out:
**** Unable to open the initial device, quitting.
I discovered that the printer should instead be set up using hp-setup. Running hp-check -t gives this.
Running hp-check --fix prompts to reinstall the printer through hp-setup, and so it removes the printer from CUPS and starts hp-setup -i.
When I select "net" for the connection type (my printer is wireless), it can't find my printer, even though the standard CUPS interface had no problem with this.
[?1034h
[01mHP Linux Imaging and Printing System (ver. 3.12.11)[0m
[01mPrinter/Fax Setup Utility ver. 9.0[0m
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
| SELECT CONNECTION (I/O) TYPE |
Num Connection Description
Type
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct connection or JetDirect)
2 par Parallel Port (LPT:)
[01m
Enter number 0...2 for connection type (q=quit, enter=usb*) ? [0m
Using connection type: net
error: No device selected/specified or that supports this functionality.
Here's a list of all the packages on the system, in case you're doubting that I forgot to install a particular dependency.
If you need any more info, just tell me.
Thanks!
Last edited by Mindstormscreator (2012-12-18 21:55:23)

So I tried connecting it through USB instead, and now I get these messages:
Using queue name: Photosmart_Plus_B210
Locating PPD file... Please wait.
warning: No PPD found for model photosmart_plus_b210 using new algorithm. Trying old algorithm...
Found PPD file: drv:///hp/hpcups.drv/hp-photosmart_plus_b210_series.ppd
Enter a location description for this printer (q=quit) ?pool-room
Enter additonal information or notes for this printer (q=quit) ?
Adding print queue to CUPS:
Device URI: hp:/usb/Photosmart_Plus_B210_series?serial=CN15V3250N05J9
Queue name: Photosmart_Plus_B210
PPD file: drv:///hp/hpcups.drv/hp-photosmart_plus_b210_series.ppd
Location: pool-room
Information:
error: Printer queue setup failed. Please restart CUPS and try again.
I've gone on a hunt for this ppd file before with no success. Does anyone know an absolute location to obtain it?

HT4356 I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad & iPhone (both run IOS 5.1). For some unknown reason neither one can now print. I keep getting a message that the printer is no longer avail

I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad & iPhone (both run IOS 5.1). For some unknown reason neither one can now print. I keep getting a message that the printer is no longer available. My MacBook continues to print ok. Any ideas?

Reboot everything. Router, printer and pad. If it used to work, it will again. It just lost itself somewhere.

I bought the new iphone6 plus at m1 got to "black gap" inside the screen,and apple said cannot be repair ***,

I bought the new iphone6 plus at m1 got to "black gap" inside the screen,and apple said cannot be repair ***，
***,,,It's really assembly mistakes......why apple become like that...
and i chat online with apple support,she said let me call customer service，
after i call, they said let me went to A.LAB again,,,,they cannot do anything for it ...........
then A.LAB said they cannot be exchange,need apple to approve...then apple declined this case....
how......why apple become like that....
iPhone 6 Plus, iOS 8.1

Same answer as your other post:
FelipeV Nov 5, 2014 9:32 AM
Re: new iphone6 plus got to "black gap" inside the screen,and apple said cannot be repair *** in response to yidingfromsingapore
So what do you want us to do? Apple has already told you and there is nothing anyone here can do about your problem as no one here works for Apple.

EPrint on Photosmart Plus B210a

I can't enable Web Services on Photosmart Plus B210a. When I try, appears on printer's screen this message:
"There was a problem connecting to the Server. Touch Retry to connect again, or OK to Exit".
I press Retry again and again but I only receive that message. How can I solve this issue?

Hi Adriano
Apologies if you have tried all these already
Have you assigned a static ip address to your printer . If so have a look at this thread where an issue like yours was solved
Heres a link to a thread where the issue was similar to yours
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Unable-to-Connect-to-Web-Services-Server/m-p/4...
and
Here are some steps that solved a sililar issue to yours
Try these steps and check if printer connects to Web Services or not:
1) Turn OFF the wireless radio
2) Perform Restore Network defaults from the printer menu
3) Turn OFF the printer and unplug the power cable from the back. Wait for 5 min
4) Reconnect the power cable and turn ON the printer
5) Run the wireless setup wizard from the printer menu.
6) check if you are able to print and scan
7) "Remove Web Services" from the printer menu and wait for 2 minutes
8) "Enable Web Services" from the menu and wait.
This should print a page automatically.
Say Thanks by clicking the Kudos Star. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
(Although I am an HP employee, I am speaking for myself and not for HP) I am not a expert on all our products, but I'll do my best to help you.

Just purchased a Photosmart Plus B210a cannot print a black & white photo, coming out green.

Just purchased a Photosmart Plus B210a cannot print a black & white photo, coming out green.
This question was solved.
View Solution.

This would indicate your magenta ink is not printing properly. Try the troubleshooting steps in this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Photosmart Plus B210 connects to network but cannot enable Web Services

I am on my second HP Photosmart Plus B210 and neither printers have been able to enable Web Services.
When I try to connect I get "Cannot Connect to Server".
I have had my computer, router and printer settings checked by HP Support desk.
I have changed my IP Settings to manual and set up DNS settings as per the Network Config report.
I can print without connecting with a USB cable and I can see the printer on my internet browser but for some reason this printer cannot download Product Updates or enable Web Services.
In desperation, I have got another router - a BT Home Hub 2.0 (which I had spare) and tried this in case my Netgear DG834G Router was causing the problem but this has not changed / helped my problem. I still cannot enable Web Services.
Do I take up HP's offer of a 3rd printer?

Yeah, it is worth a try. I had my HP rep get me one ASAP...but its still silly on HP's part.
Its like selling you a car and saying, "Oh but if you want to use the radio, you have to buy this remote for it because the keypad on the stereo we provide does not work" .. "Oh and we dont include the special remote with the car"...
That's just not worthy of the brand "HP"

New Photosmart Plus - cannot ePrint

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