New Printer - Install - OK Button for Language Selection Non-Responsive

I just unboxed my work printer at home and was attempting to set it up. The drivers installed properly on to my computer. However, the last portion for me to complete set up is to set up the language which then will I believe ask for time zone, etc. The problem I'm having is when it asks for language the OK button is non responsive. I tried clicking on anything on the keypad and stil nothing. I reset the computer and printer. Unplugged the printer and started it back up... still nothing. Anyone have any idea why this is happening or am I doing something wrong or not doing something that should be done? Any help would be greatly appreciated. Respectfully, Robin

Hi , I read your post and see that the OK button isn't responsive. I would like to help you.
I can send you reset for the printer to try in a private message.
In the forum beside your handle name just click on the envelope to view it. If you appreciate my efforts, please click the 'Thumbs up' button below.If there is anything else I can help you with, just let me know. Thank You.

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