New printer install problems

Bought a Laserjet pro 400, M451dn and it is not installing

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at Printers - LaserJet.
Click on New Post.
I hope this helps.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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New Canon Pixma MG2220 printer - install problems on Windows XP

I bought a new Pixma MG2220 printer and received it 2 days ago. I followed the instructions and installed it from the provided CD on my 10 year old Compaq S4020WM desktop computer upgraded with 1GB RAM and 1TB hard drive running Windows XP SP3.
The CD installation took a very long time to complete (maybe an hour or so) and things did not work right. In particular the My Image Garden software was very slow and sluggish to respond. So I downloaded and installed the latest drivers and software from the Canon website on top of the existing installation, which did not help. The My Image Garden software began crashing completely with an error message about a bad .dll file. After talking to Canon tech support on the telephone, the support tech admitted that this software CD was probably not compatible with my old XP computer. The My Image Garden software uses like 500MB RAM which is too much resources for my machine. So the rep had me uninstall My Image Garden.
At that point I decided to uninstall everything and start over from scratch because something was obviously not right. For example, the Canon MP drivers were using 755 MB RAM, which seemed much too large. Obviously things had not installed properly from the setup CD, in general. The date on the setup CD was 2011, so apparently it was 2 years old, and long out of date!?
So I uninstalled everything except the Canon registration and onscreen user manual. I also kept Windows Adobe RGB 1998 because I didn't see any way to uninstall it. I also uninstalled .NET 4 which the setup CD had said was necessary, as well as Microsoft XPS EP which My Image Garden had also told me was needed. Then I cleaned up my computer as well as possible with help of Revouninstaller and Ccleaner, which was necessary because things were very messy with many uninstalled remnants and incorrect registry entries. I feel lucky to have survived those tasks without having to reinstall my op system. It wasn't easy.
Then I installed the following 2 modules (only) downloaded from the Canon website:
MG2200 series MP Drivers Ver. 1.01 (Windows 8/8...        01/31/13    14.07 MB
File Name: mp68-win-mg2200-1_01-ejs.exe
This file is a driver for Canon IJ multifunction printers. You can install the following items of the software: MP Drivers: The driver for Canon IJ multifunction printer. IJ Scan Utility: The software that allows you to easily scan photos, documents, etc.
*My Printer Ver. 3.1.0 (Windows 8/8 x64/7/7 x64/...        01/07/13    5.12 MB
File Name: mypr-win-3_1_0-ea11_2.exe
This file allows you to easily change the settings such as the paper source settings and provides you with information on how to solve problems such as ink smudging.
I believe that's everything required to access all of the print, copy, and scan operations of this MG2220 printer. Based on my current understanding, I would classify everything else as optional. I use free Irfanview for editing and manipulation of images, which seems a satisfactory substitute for the other software.
I did not reinstall .NET 4 or Microsoft XPS EP, because apparently they're only required if you install the My Image Garden and/or Quick Menu modules. I also did not reinstall the Easy-WebPrint EX module which apparently only applies to printing with the Internet Explorer browser, while I primarily use Firefox, Chrome, or Opera browsers. And of course I did not reinstall My Image Garden nor the Quick Menu, which were so problematical originally.
On the bright side, the Canon MP drivers appeared to install correctly this time, using only 35 MB RAM (vs 755 MB previously). Also the Canon IJ Scan utility was reinstalled automatically as a part of that driver installation process. Those items have their own shortcuts. I found it useful to make one additional shortcut via Start > Settings > Printers and Faxes > "Canon MG2220 series printer", to allow easy access to all of the internal printer settings and variables. Like I said, I believe this is all that's required, in addition to some image manipulation software such as Irfanview. I deal mostly with documents and never print photos nor use cameras. Those who have large photo collections and/or cameras may need something like My Image Garden or Easy-PhotoPrint EX.
I previously used Lexmark printers for the prior 10+ years, where everything is controlled by software from the computer. I never had to use the buttons on the printer. That's obviously different with this Canon printer, which will take some getting used to.
I'm disappointed that there's apparently no way to enlarge or reduce the % copy size with this model. Is there? I also don't find any setting for lighter/darker when making copies. Is there? There are apparently no other enhancements or filters available when copying. Are there? Similarly, scanning seems remarkably unversatile with this model and I can't find any way to set a scan for ligher/darker or apply various enhancements/filters. Are there?
The printing seems OK, but I must still decide whether the very limited copy and scan options will be sufficient to my needs. I'm not sure yet. I might take it back for a refund and get something better, if I knew what was better. That's another research project. Suggestions?
Thanks for any feedback.

Thanks for your info but the MG5420 is more than twice the cost at my local Walmart and Staples stores.
I thought I was being smart to buy the MG2220 as a later model(?), but it looks like the prior model MG2120 has more copier and scanner features according to the online specs at the Canon website (see copies below).
For example the MG2120 allows 25%-400% reduction/enlargement when copying, while the MG2220 does not. Can you verify this?
Also does the MG2120 allow for setting copying to lighter/darker? (I don't understand that complicated technical lingo in the specs.)
Thanks.
Pixma MG2120
Copier
Copy Speed (up to)   FCOT(Color) Approx. 30 seconds8
Reduction / Enlargement   25% - 400%
Copy Features   4-in-1 / 2-in-1, Auto Exposure/Intensity Copy, Face Brightener/Fading Correction, Fit-to-Page, Gutter Shadow Correction Copy, Image Repeat, Intensity, Multiple Copy: 1-9, 20 Pages, Photo Reprint, Preset Copy Ratios, Zoom
Scanner
Scanner Type   Flatbed
Scanning Element   Contact Image Sensor (CIS)
Max. Resolutions   Optical:1200 x 2400 dpi
Interpolated:19,200 x 19,200 dpi
Scanner Features   Auto Document Fix, Auto Scan Mode5, Gutter Shadow Correction, Push Scan
Color Depth   48-bit internal/24-bit external
Max. Document Size   8.5" x 11.7"
Pixma MG2220
Copier
Copy Speed (up to)   FCOT(Color) Approx. 30 seconds3
Copy Features   Borderless Copy, Fit-to-Page, Multiple Copy: 1-9, 20 Pages
Scanner
Scanner Type   Flatbed
Scanning Element   Contact Image Sensor (CIS)
Max. Resolutions   Optical:1200 x 2400 dpi
Interpolated:19,200 x 19,200 dpi
Scanner Features   Auto Scan Mode, Push Scan
Color Depth   48-bit internal/24-bit external
Max. Document Size   8.5" x 11.7"

Deskjet 6540 - New cartridge install problem

I am trying to install an HP Black Print Cartridge No 96 in the right slot but my Deskjet 6540 printer will not recognize or update properly. What could be the problem?

Hello,
Aligning the cartridges ensures high-quality output, The HP All-in-One prompts you to align the cartridges every time you install a new cartridge. I am sorry there is no way to turn that feature off.
I work for HP, However, I am speaking for myself and not for HP

C7280 Brand new printer cartridge problem-

Printer status shows yellow cartridge is good- brand new HP org. just installed. But all the software I try to print with comes up with a message that says... you need to install a yellow cartridge press. .... button to continue to print in black or cancel...
I've cleaned the heads a couple of times.... I've taken out the cartridge an put it back in.....
Help....
This question was solved.
View Solution.

As some programs do work and others dont its most likely not an hardware issue. As wel that printing from a memory chip works as wel proves this. So its most likley a software issue.
On the software disc of the printer find the Folder UTIL, and in there find the folder CCC. In that folder there should be a file called Uninstall_L4.bat (with or without the .bat added to it depending on your computers settings. Run that file and it will remove and cleanup your software. Reinstall it after that and try know.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Hard Drive Failed, New one Installed, Problems of course

Hellooo Everyone This is sort of a last ditch effort to see if I can fix this myself or if I am going to have to shell out 500 dollars to get my laptop back in working order. So I have a HP dv6-6140 laptop. A few weeks ago the hard drive failed and I purchased and installed a new one, ran windows 7 and have it on my laptop. When I try to hook up an ethernet cable to download and install the drivers for the laptop the ethernet cable is not recognized it says no internet connection blah blah blah. Ok so I downloaded the drivers to a flash drive and installed some of them onto my laptop, no changes. So I was thinking of purchasing the recovery discs which im assuming include the drivers for the notebook for 35 dollars which is paltry in comparison to what I would pay if I took it to a computer repair shop, but how do I know that would work? I dont. I am looking for ideas or anything that I may be missing. I am not computer illiterate but I am not an expert. Any advice would be greatly appreciated Thanks!
Kelly

Hi, Kelly:
On your model normally it is very important to install the chipset driver first and reboot before attempting to install the ethernet (wired network) driver.
The chipset drivers install some motherboard driver which I think enables the communication to the ethernet adapter.
The problem is, HP does not include the necessary chipset drivers for your model (which I assume is a HP Pavilion dv6-6140us Entertainment Notebook PC).
So...Download and install the AMD Chipset Drivers and reboot. You want the first driver listed on the webpage.
http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064
Then see if the ethernet adapter works again or reinstall the ethernet driver after you reboot the PC.
The parts list indicates your model comes with a Broadcom wireless/bluetooth card.
Here are the links to the drivers you need for that...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-107849-1&cc=us&dlc=en&lc=en
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-131427-1&cc=us&dlc=en&lc=en...

NEW printer install

new hp office jet pro 6830 is not supported by my MAC osx 10.6.8 operating system. Apple told me they are no long upgrading my computer. am I out of luck...threw my money away?
How could I have known before buying? Every printer I have ever had was HP--surprised!

Hi,
Please refer links below about the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01664444#N262
http://support.apple.com/en-us/HT201465#HP
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

New Printer - Install - OK Button for Language Selection Non-Responsive

I just unboxed my work printer at home and was attempting to set it up. The drivers installed properly on to my computer. However, the last portion for me to complete set up is to set up the language which then will I believe ask for time zone, etc. The problem I'm having is when it asks for language the OK button is non responsive. I tried clicking on anything on the keypad and stil nothing. I reset the computer and printer. Unplugged the printer and started it back up... still nothing. Anyone have any idea why this is happening or am I doing something wrong or not doing something that should be done? Any help would be greatly appreciated. Respectfully, Robin

Hi , I read your post and see that the OK button isn't responsive. I would like to help you.
I can send you reset for the printer to try in a private message.
In the forum beside your handle name just click on the envelope to view it. If you appreciate my efforts, please click the 'Thumbs up' button below.If there is anything else I can help you with, just let me know. Thank You.

NEW RAM INSTALL PROBLEMS

hi guys, ive a new 2010 mac pro 5,1 8 core [2x 2.4 ghz ] 12gb
My ram is as follows, 2 x 4gb modules +4 x 1 gb modules [DDR3 ECC 1066mghz]
and all slots are full.
TodayI just purchased two 8gb modules, and now no matter what order of slots i put them in, I can only register the 2 x 8gb chips 16gb of memmory that I juts put in, even if the other slots have 4gb ram modules in them, they dont show up in sysytem, prefs[thats after many flashing power light issues and changing slots] they show up as empty dimm slots in system prefes???
have I exceeded my maximum ram with this machine it is now 2 x 8gb chips = 16gb ????
or do I have to buy 2x 8gb modules to replace my
2 x 4gb modules which are instaled but not now not showing up ??
If i take the new 16gb chis out, and replace all lsots with my old memmory i get 12 gb no no probs, i just cant seem to get past 16???
any help at all would be appreciated troops
many thanks in advance

Hi amoeba23,
I know its too late now, but in your position I would have imported 8GB RAM modules from OWC rather than buy them from Crucial.
Otherwise, I would have waited until Kingston started selling 8GB System Specific RAM modules for 2009/2010 Mac Pros instead.
To the best of my knowledge there is nothing on either the Crucial USA or Crucial UK websites stating that their modules incorporate Apple Specified Thermal Sensors, which probably means that they do not have them, and I would have avoided them for that reason alone.
In contrast the OWC website states that their modules confirm with Apple's specifications in that respect:
http://eshop.macsales.com/shop/memory/Mac-Pro-Memory#1333-memory
Also, there was no benefit in buying 1333MHz modules from Crucial, instead of 1066MHz ones from OWC, because of the limitations of the memory bus speed of your Mac Pro model.
For anything smaller than 8GB RAM modules I always advise UK enquirers to buy Kingston System Specific memory for 2009/2010 Mac Pros, because their modules are manufactured to Apple specifications, including thermal sensors. Personally, I use nothing but Kingston RAM, which has been 100% trouble-free for me, and because I know that their System Specific range of memory has been thoroughly tested for compatibility before being released for sale. Plus there are numerous resellers of Kingston System Specific RAM in the UK.
In addition, and very recently, there were several reports of problems with Crucial's 4GB RAM modules in 2009 Mac Pros, and Crucial UK admitted that they were not compatible, and had to issue refunds.
That is another reason that I would have steered clear of their 8GB modules.
Unfortunately, Kingston do not yet market System Specific 8GB RAM modules for Mac Pros. Quite probably this is because Apple do not sell them, and have not yet officially approved this capacity for use in their Mac Pros. I say this because Kingston did not start selling 4GB RAM modules for 2009 Mac Pros until around about the same time that Apple did.
Regards,
Bill

New Motherboard Install Problem!

My old motherboard died so I just bought a new one as well as the corresponding memory. I just installed everything and everything seems to be connected correctly, but when i start the computer all goes well and then i get this screen that tells me to choose either safe mode, safe mode networking, or start windows normally. I have tried all of them and after a choose one the windows loading screen pops up for less than a second and then a blue screen appears saying something is wrong with my hard drive or my hard drive controller.
Heres the exact error:
A problem has been detected and windows has been shut down to prevent damage.
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Techincal Information:
***STOP: 0x0000007B (0xF78a2528,0x0000034,0x00000000,0x0000000)

Please only post one time. You already posted here>> https://forum-en.msi.com/index.php?topic=107591.msg796092;topicseen#new

HP4050N printer install problems

Unable to find driver to install HP4050 on a Windows XP 32-bit operating system using a parallel port cable.
- Tried using Add Printer Wizard but that only seems to work for a plug and play printer (this one is older). Did not check off the "Automatically detect and install my Plug and Play printer" meaning I checked the box for Local printer attached to this computer using LPT1:
- I only have an HPLaser Jet 4050 monochrome printer disk
Any advice would be most appreciated.
Thank you
Herb

I have never set up my printer to the computer and as a result I can't scan or buy into the automatic ink deliveries. I tried setting it up but it is still saying my computer found Thanks Cathy

New Application installed problem - Nokia 6120

Hi,
After installing a new application on my Nokia 6120, no icon will be placed on the main menu. And the application installed succefully.
I had installed :
- Zip Manager
- Mobiola Web Camera USB for S60 3rd Edition
Anyone could help me to open these applications.
Thanks in Advanced
Regards

Did you check submenus ("Applications", "My Own", or whatever is the default installaiton menu folder on the 6120; they keep changing from phone to phone, from version to version).

New iMac install problem with Front Row

Hi I just got my imac yesterday, the desktop intel core duo with mac os x tiger. It comes with front row but when I clicked on it to open, it said I needed to install, so I followed the instructions to the letter, and when it starts to install front row, it says: "there were errors installing the software. Please try installing again." Which I did repeatedly, plus restarting. No go. Can anyone give me a tip on what I should try next? Thanks. you can email me [email protected]

Normally to activate Front Row you press the Menu button on the Apple Remote that came with your Mac or you can use the keyboard shortcut of Command(Apple) + Escape.

I am not able to select a new network printer just installed at work to print to from Firefox. I have tried to reset the printer settings, but this did not work. Do I need to map Firefox to this new printer?

We recently had a new printer installed at work that has been set as the Default printer on my computer. When I go to print something from Firefox, I am not able to select the new printer from the printer window in the print box. The new printer does not show up

From another computer, go to http://www.mozilla.com/firefox/, click "Free download" button, click "Save File" button, select your flash drive in "Save as" window. "Firefox Setup 3.6.13.exe" file will be saved in your flash drive.
You just need to insert it in your new computer and double-click on "Firefox Setup 3.6.13.exe" from Windows Explorer and follow instructions.

I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to che

I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing." I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.

Hi ,
Please update to PSE 13.1
13.1 has solved this problem.
Refer to this link.
Photoshop Elements Help | Printer errors with Photoshop Elements 13

I have a new printer and can't get it to print. ink installed properly. any ideas?

Please help me. I have a new printer set up today and it doesn't print. It is wireless and drivers installed correctly as is the inks x 2. It says printing alignment page but nothing comes out. Any suggestions for me? Thanks kindly,
Sue

Try to perform a HARD RESET on the printer first. Unplug the power cord from the printer, and leave it out for 30 seconds. Plug it back in, see if it aligns and finishes the job.
After alignment, try to print a test page from the printer or make a copy. This job is to make sure that the HARDWARE of the printer is working correctly.
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New printer install problems

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