New problem connecting Canon 20D camera to OS 10.4.3

I've searched these forums and others but can find nothing about this. Hopefully someone here can help.
I've been connecting my 20D to my 15" PowerBook 2005 (first running OS 10.3.9 and now running OS 10.4.3) since I got the camera two months ago. I have been using EOS Viewer Utility and the supplied USB cable and everything has been fine so far... The camera has appeared as "EOS 20D" in the left sidebar of EVU and I have been able to offload images and connect to EOS Capture.
Yesterday, all of a sudden (that is, I haven't installed anything new on my PowerBook), the camera stopped being recognized properly by EVU. When I connect the camera as I always have, "EOS 20D 1" or "EOS 20D 2" appears in the left sidebar of EVU and, when I click on it to view what's on the camera, I get the message "Cannot detect Camera. Check connection to Camera, then retry." I have un-plugged and re-plugged everything. I have tried an alternate USB cable (from my SD100). I have trashed preference files ("EOS CameraCom Pref" and "CanonEOSViewerUtility Pref"). I have removed and re-installed the EOS Viewer Utility (and all software from the CD). I have re-formatted the CF card as well as tried another CF card that hasn't been in the camera before. (The CF card still acts perfectly fine when used in a card reader.) I have updated the camera firmware to 2.0.3. I have even Repaired Disk Permissions on the PowerBook. Alas, none of this has fixed it.
I tried connecting to another identical computer with a fresh installation of EVU. That computer had never been connected to my 20D... same results.
I tried connecting to an older PowerBook (that had never been connected to my 20D) running 10.3.9 ... and everything was fine & back to normal. Usually this would lead me to believe that OS 10.4.3 was the problem, but I have been connecting to it without issue for several weeks.
Has anyone seen or heard of this before? (especially the "EOS 20D 1" and "EOS 20D 2" showing up in EVU.)
Does anyone know how to get the camera recognized properly again by EVU and EOS Capture?
Might there be a file or setting somewhere in 10.4(.3) that is not "seeing" the camera properly all of a sudden?
Despite years of Mac troubleshooting experience, I am stumped on this one and would love to get things back to normal.
In the meantime, I am able to offload JPEG's and RAW files using Image Capture, but I find EVU too handy to give up for some things. Also, EOS Capture is lost to me until I can get this figured out.
Any thoughts would be most appreciated. Thank you in advance.
-Neil
PB G4 15 2005, 100gb hd, 1gb ram, superdrive   Mac OS X (10.4.3)  

Hi AJ, Thanks for the thoughts. Here's the results...
New account:
I made a new account and tried the camera there. Got the exact same results. Good idea though, as that does sometimes clear things up or at least pinpoint problems.
iPhoto:
I removed it from our PB's long ago. Found its filing system too troublesome early on and never looked back. I could install it if it would get the camera recognized by EVU again, but I'd be surprised if that changed anything. (I'm guessing iPhoto recognizes cameras the same wat Image Capture does, and IC still works fine, so I'm not sure I'd discover anything new.)
EOS 20D 1 vs EOS 20D 2:
Nope, the camera doesn't have any internal memory. Only the CF card is used to hold images. I'm not sure where EVU gets the 1 and 2 from, but I'm thinking that if I knew that I could trash that pref and the problem might be solved. (Mind you, I've trashed all recognizable prefs so far. I'm wondering if Canon's EVU creates some very cryptically named file to store its camera prefs...?)
Waiting time & number of pics on card:
I don't need to wait at all, since the camera is on when I start Canon's EOS Viewer Utility, as recommended by the manual. The camera is listed when the app's main window appears. (I have tried starting EVU first, then the camera, and it takes about 3 seconds for the "EOS 20D 1" to appear, still inaccessible.)
I've tested the camera-computer connection with anywhere from 0 to about 45 images on the camera's card. I've never had any lag with either my SD100 or my 20D, no matter what app I use to access them or the number of pics on either camera's card.
Any other thoughts anyone?
-Neil
PB G4 15 2005, 100gb hd, 1gb ram, superdrive   Mac OS X (10.4.3)  

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