New problem for me    cannot open pdf  file on my computer

cannot open pdf files   tried to download new adobe reader w/o successs

What is your operating system?  Reader version?
What exactly means "cannot"?

Similar Messages

  • Download problem with JSF: Cannot open PDF-file after opening WORD-file

    Hello,
    I have a JSP (created with Java Studio Creator) which displays a table with links to different files. Some links open PDF-documents, other for instance DOC-files (msword). I download the file as follows:
    public String downloadFile(String fileName) {
    try {
    int dotIndex = fileName.lastIndexOf('.');
    String fileExtension = "";
    String contentType = "";
    if(dotIndex > 0) {
    fileExtension = fileName.substring(dotIndex+1, fileName.length());
    contentType=CONTENT_TYPES.get(fileExtension.toUpperCase()).toString();
    if(!fileExtension.equals("") && !contentType.equals("")) {
    // method that reads file to the byte array
    byte[] fileContent = getContentOfFile(new File(fileName));
    FacesContext faces = FacesContext.getCurrentInstance();
    HttpServletResponse response = (HttpServletResponse) faces.getExternalContext().getResponse();
    response.setContentType(contentType);
    response.setContentLength(fileContent.length);
    response.setHeader("Content-disposition", "inline; filename=\""+fileName+"\"");
    try {
    ServletOutputStream out;
    out = response.getOutputStream();
    out.write(fileContent);
    } catch (IOException e) {
    e.printStackTrace();
    faces.responseComplete();
    catch(Exception ex) {
    return ("!!!ERROR: downloadFile(fileName) - Could not completely download file "+ fileName + ex.getMessage());
    return "";
    contentType is application/pdf if it`s a PDF-file or application/msword if it`s a word-file.
    fileName contains the full file path.
    link-properties:
    <ui:hyperlink action="#{showOriginalPDF.hyperlinkShowPDF_action}" binding="#{showOriginalPDF.hyperlinkShowPDF}"
    id="hyperlinkShowPDF" immediate="true" onClick="testSubmit()" target="_blank" text="#{currentRow.value['display']}"/>
    and the code of the JS-function testSubmit() (without this function I couldn�t get the right row selection in the hyperlink-table):
    function testSubmit() {
    document.getElementById('form1').submit();
    return false;
    All pdf-links are working fine and the correct document is displayed in a new browser window. but if I open a WORD-document and after that I click on another link to a pdf-file, the WORD-file is loaded again in the new window. Only if I close the window which contains the WORD-document, I can download the correct pdf after that.
    Is something wrong with the response header (I tried "attachment" instead of "inline" too but without effect)?
    Can anybody help?

    More than you asked for but good stuff. Permissions is buried in there somewhere.
    Reading
    [Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
    [Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
    [Disk Utility's Repair Disk Permissions 10.0-10.6|http://docs.info.apple.com/article.html?artnum=25751]
    "Try Disk Utility" (modified from [http://support.apple.com/kb/TS1417])
    1. Insert the Mac OS X Install disc that came with your computer (Edit: Do not use this disc if it is not the same general version as what you have currently on your computer, e.g. use a Tiger disc for a Tiger drive, not a Panther disc), then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk.
    Then boot in Safe Mode, (holding Shift key down at bootup; takes longer to boot this way so be patient), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    [Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
    [What is Safe Boot, Safe Mode? (Mac OS X)|http://support.apple.com/kb/HT1564]
    [Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
    [Mac OS X 10.4, 10.5- Computer shuts down during Safe Boot|http://support.apple.com/kb/TA24054]

  • Safari for windows cannot open PDF files

    I'm posting this topic because it was archived in 2009 without a solution.
    When clicking a pdf link in Safari for windows (4.0.3) it opens a new window but does not show the pdf. The window remains blank with "canceled opening page" in the status bar.
    For me this hangup was caused by the environment variables TEMP and TMP being set to an inaccessible location.
    Basically, to open a pdf file Safari needs to safe it to a temporary location. Then Adobe reader can open it from that location. The location is set in the environment variables TEMP and TMP. For me they were set to "D:\Temp", however D was a CD drive hence the file could not be saved let alone opened.
    Solution: Go to Control Panel>System>Advanced tab>Environment Variables then check/change the user variables TEMP and TMP to something you are sure is accessible like "C:\Temp".
    If this solution works for you please write up a response. Good luck.

    There needs to be a way in Safari (or in Acrobat or Windows) to say "if you download a PDF file from Safari, launch Acrobat and open that file."
    I'm not on a Windows machine to check at the moment, but in the Mac version you can set in the Safari preferences an option to 'Open safe files after downloading'. I wouldn't be surprised if this were missing from the Windows version though due to the additional security implications this could have on Windows. There is no ability to configure different files types to be opened by specific applications from within Safari, unlike Firefox for example.
    You can however open files simply by double clicking the icon in the Downloads window that Safari pops up when a download occurs.
    ... how I tell Apple there needs to be an option to allow Safari to push streamed or downloaded file types to their correct creator application?
    On a Mac, Safari menu -> Report Bugs to Apple...
    On a Windows PC, Safari Help Menu -> Report Bugs to Apple... (I think)

  • SAFARI 6.1.3 update to Reader 11.0.07 - cannot open pdf files that are presently on my computer. Previous version had no problem. Any ideas?

    SAFARI 6.1.3 update to Reader 11.0.07 … cannot open pdf files that are presently on my computer. Previous version had no problem. Any ideas? (Here is the message: Adobe Reader could not open 'Digital_Holiday_Cookbook.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

    Thank you Pat!!!
    Craig Ekonomos
    [email address removed]

  • I cannot open PDF files in Photoshop Elements as it is asking for a PDF Password?

    I cannot open PDF files in Photoshop Elements as it is asking for a PDF Password?

    Is it possible that the creator of the files set a password? That's usually the only time PSE asks for one, although you may be able to open the file just fine in a pdf program that isn't password-aware.

  • Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

    Hello,
    I searched this site and google for this error terminology and come up dry.  I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC.  In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
    It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
    I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
    Any ideas?
    Thanks,
    Jesse

    I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
    As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
    So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

  • Cannot open pdf files with Firefox's built-in pdf viewer

    This just started (I think) with Firefox 37.01. This is on Win7-X64. I cannot open pdf files with the Firefox built-in pdf viewer. If I click on the file or try to open it from within Firefox, it brings up a "opening filename.pdf" message. If I select the "Open with" radio button as 'Firefox (default),' it just keeps looping on this process; it never opens. In Tools => Options => Applications, Portable Document Format (PDF) is indicated as 'Preview in Firefox.' I've never had any other PDF viewer installed on this computer. I've tried disabling all plug-ins and extensions, but it still doesn't work. I searched for solutions but haven't found any for this specific issue.
    Thanks for the help.

    Hello,
    Have you tried, to start Firefox in safemode you can do so by following these steps
    '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
    * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
    '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".
    ;[[Image:SafeMode-Fx35]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

  • I cannot open PDF files

    Hallo,
    I cannot open PDF files.
    I download them, when I try to open, the message with damaged file and cannot be repared appears on my screen.I did delete and install Adobe Reader, but I have the same problem.
    Can anyone help?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Mac OS X cannot open pdf files from online sites.

    Mac OS X cannot open pdf files from online sites.

    The problem is definitely between my safari and Adobe.
    I can open documents in emails. But not something like this.
    Your Folk Project newsletter for the coming month is available for download at:
    http://folkproject.org/enl/eNewsletterDownload.shtml
    Kathryn Weidener
    Storyteller
    908 369-7571
    [email protected]

  • I have iPad 4th Generation with iOS 6.1.3  Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email.  When I tap of the attachment, the iBooks icon no longer show itself.  Can someone please help?

    I have iPad 4th Generation with iOS 6.1.3  Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email.  When I tap of the attachment, the iBooks icon no longer show itself.  Can someone please help?

    Thanks for all (Ocean20 & Courcoul) who replied. 
    Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time.  My problem is now solved.
    The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down.

  • Cannot open pdf file with Firefox 11.0

    Firefox automatically upgrades the version I am using. Since it was recently upgraded I cannot open pdf files. Am faced with a blank page. I went through some of the suggestions on these pages and when I opened the Tools window, there is a warning:
    Firefox PDF Plugin for Mac OS X is incompatible with Firefox 11!
    Is there a way around it? Or is it time to say goodbye to Firefox and move to Safari?

    When Firefox updates, it turns
    off add-ons that are not
    compatible with the new
    version. In addition, add-ons
    that may have been
    automatically installed by other
    programs without your
    knowledge (third party add-
    ons) have been disabled. For
    more info about re-enabling
    add-ons, see the link below.
    http://support.mozilla.org/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox#os=android&browser=m10

  • Cannot open pdf files in Hotmail.

    Cannot open PDF files in Homail.
    Problem just started.
    Can open in Outlook, Chrome, etc,

    nice question... thanks to the forum providers. coming to the problem posted by Mr.Gupta.. I heard that many people are facing problem with Hotmail account. From my experience I can suggest that most of the people who are accessing Hotmail account on Firefox and Google chrome have not faced any difficulty, But the people accessing Hotmail on IE versions are facing bit problems.. so it is better to accesss Hotmail account on Firefox or Google chrome it is not to discourage Micro soft Internet Explorer but the thing is many have reported some problem with Ie to access Hotmail.. next thing is if your problem is still not solved then Here is a suggestion I have for the people facing problems with Hotmail account in the link http://customercaresupportnumber.com/category/websites/hotmail/ . you can get info on customer care numbers (toll free), chat numbers, email ids to contact hotmail customer care services. Hope your problem will be solved from the given in the link I provided here.

  • I cannot open PDF files when I am using Firefox, how can I fix this?

    I cannot open PDF files while I am using Firefox. This is true for opening PDF pages in Firefox and outside of Firefox.

    I ran into the same problem, and here is what I have done to fix it.
    Go to Tools/Add-ons
    You might have to get the latest Adobe Acrobat Reader (Likely 10.x.....)
    On any exiting Adobe Acrobat Reader select disable (to disable the plug-in)
    If you have already gotten the latest Adobe Acrobat Reader just disable any earlier version.
    There is no official way to uninstall a plug-in so this it the workaround.
    If you do need to uninstall the plugin you need to type about:config ....about:plugins search for the article to do it.

  • I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

    I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way.  I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

    Newer Reader versions are more strict than older versions (and other PDF viewers).  If certain minimum requirements are not met, Reader will tell you that the PDF is damaged.  This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
    You should contact the creator of these PDFs.

  • I cannot open pdf files in safari.  It tells me first character is invalid.  I have deleted plug-ins and reinstalled program.  HELP

    cannot open PDF files in safari.  It tells me first character is invalid - I have deleted plug-ins and reinstalled the program.

    HI..
    If you are using Adobe Reader ...
    Try uninstalling the current copy of Adobe Reader first.
    Best to use a utility to do this to make sure all the associated files are removed as well >  Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
    Then reinstall >  http://get.adobe.com/reader/
    Quit then relaunch Safari to test.

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