New problems with App World

When I try to open the Blackberry App World I get this message - 'DNS error". No explanation, no suggestions of what to do, just that. I had no problems in the past and trying to get an answer from the tech suppport center is is an exercise in frustration. I even deleted the app, turned the phone off, turned it back on, & re-downloaded it. No cahnge. Any suggestions?
Thanks!

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
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Problems with APP World

Just got back into the Curve from a WM phone and I forgot how easy this phone is to use!!! Having a problem with App world though. I;m receiving an error message stating I'm unable to connect to the server. Anyone have any suggestions on how to rectify the problem? I'm sure it's a super easy fix and I'm just missing it online somewhere. Thanks!

Here's a few steps I've recommended that have worked for some...
There have been some issues with the AppWorld services lately...most are reported to be cleared up. Please try again. Also, please try removing and re-installing AppWorld...some have reported that to be helpful. In addition...RIM has released AppWorld version 1.1.0.15...it is highly recommended to be on that version.
Also please try a hard reset: With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
In addition, you can try this sequence:
1) Remove AppWorld from your BB (Homescreen > Options > Advanced Options > Applications) -- if it requests that you reboot the BB, do so.
2) Do a Batt-Pull reboot as described above.
3) Get a new link and install a fresh copy of AppWorld
http://na.blackberry.com/eng/services/appworld/download.jsp#tab_tab_download
Again, if it requests to reboot, do so.
4) Do another Batt-Pull reboot
5) See if it now works.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Login problems with app world. Error ID: 30207

Hello,
Every time I try to access my world or download an app in blackberry app world I get the following error message:
There is an issue with the current session.
Please login to continue.
(Error Id: 30702)
I have tried battery pulls. I have tried restoring earlier backups. I have tried reinstalling app world. I don't know what else to do. I tried calling my service provider but they told me they can't do anything and I should just make a new ID, but I would like to avoid doing that.
Also, when I go to Device->Blackberry ID; I get the following message "Unable to update your BlackBerry ID account information" I don't know what to do about this problem. Someone please help me.

I'm getting a message saying app world is not available in my country (canada).

Sync problem with app world

Got this problem all the time when I want to get an app over the pc to my BB. Here the text.
Synchronisierungsproblem
Es liegt ein Problem mit der Verbindung zu BlackBerry App World vor. Versuchen Sie es erneut.
Sync problem
You have a problem with the connection to BlackBerry App World. Please try later again.
So what is wrong? Somebody knows this problem??

Got this problem all the time when I want to get an app over the pc to my BB. Here the text.
Synchronisierungsproblem
Es liegt ein Problem mit der Verbindung zu BlackBerry App World vor. Versuchen Sie es erneut.
Sync problem
You have a problem with the connection to BlackBerry App World. Please try later again.
So what is wrong? Somebody knows this problem??

Serious problem with app world.

when i download and install an app. it shows up "installation error 0003-0005: there is a problem during installation.please try again." i just want playbook1.0's appworld back.
Appworld: too slow. When upgrade several apps at the same time, it just wont work. you can just upgrade one by one. i think it is due to appworld server or the connection.
i think wifi connection has some problem with os 2.0

I 'm having the very same problem 0003-0005 err app world
Plus BB Id say's I need internet connection .
I have Internet on browser etc.
I tried turning date to 2014 & 2015 many times no luck !
Maybe I just need to register bb ID online again ??

Problem with App World 4.0.55

I have just upgraded App World to version 4.0.55, and now it is not working...
I can see the icon, but selecting it doesn't appear to do anything. Holding the BB button shows the App World icon (as an application that is already running), and this is the case even immediately after a reboot. Selecting the running app just returns me to the home screen.
I have completely uninstalled / rebooted / reinstalled twice now, with the same result.
Any suggestions on how I might resolve this?

This is a suggestion for bb_kevin to try.
Action 1:
Please, start DTM 7.1, connect your phone, wait for the ‘sync all’ message, click on’ Applications’, wait for the ‘apps loading’ to stop, and check if you see a ‘red star’ on the top line and maybe at the bottom a message which says: ‘OSx.0.0…………Update’.
Also verify (scroll up/dn) in the list that AW 4.0.0.55 is installed (important).
Action 2:
If yes, go back to the hone screen of DYM 7.1 and make a full back up of your phone. Disconnect your phone and try 2 more reboots (either pull the battery for a few seconds or press ‘alt key, right shift key, and del key for 3 sec. all simultaneously if you have a keyboard).
Action 3:
Is the AW icon now working? If not check for the ‘red star’ again. If it still there you have to make a decision. You can go back to your present or default AW version and wait for a better version to come along or clean/update your current software to get rid off this icon issue via Action 4.
Action 4:
If you see on the bottom of the ‘Applications’ window still the ‘Update’ message click the ‘Apply’ button beside it. What will happen? This procedure stores your phone’s setting and PIM and email data and all your apps, then it erases all data, then it reinstalls your current OS software, and then reloads all the above stored data. One has to wait about 30 minutes till one get the ‘update complete’ message and then spend about another 10 minutes or so to follow all the prompts and reboots to get the phone back onto the network. Most of your third party apps will be back; other ones you need to reinstall later.
Action 5:
If you decided to ‘update’ your current software, disconnect your phone after you got the ‘update complete’ message and follow the prompts. Since this method reinstalls your current OS it will take about 10 minutes before you get an email from your phone company saying: Your handheld has been registered with the wireless network.
Wait for this message, because if you start your AW icon to early you will not be able to update your BB ID. I you did you will see a message like: Sorry, the software update server is unavailable. Please, try again. (RIM means, after you are back on your carriers network). Also, make sure your phone's radio is turned on after disconnecting from the PC.
Summary:
The above actions worked for my Torch 9800 running currently bundle 3049 and app platform version 6.6.0.246. I also experienced other issues in trying to install AW v.3.1.x.x and v. 4.0.0.x like:
missing AW icon to launch the app
Uncaught exception java.lang.Error
App World requires the latest version of BlackBerry ID.
Sorry, the software update server is unavailable. Please, try again
BlackBerry Identity installation failed. Please try again later. (80002)
If you don’t see a ‘red star’ on the first line of your apps list but are stuck on one of the above listed AW v.55 issues let me know in a response to this thread and I will suggest another way of doing an update avoiding the 'wipe way' of reinstalling the current OS.
Tip:
I deleted my PayPal app before I did the ‘Update’. I reinstalled the PayPal app after v.55 was running and had no issues with this app so far.
I hope this is not too much writing but these issues and errors are in RIM’s court for quite some time and
this method worked best for my phone. Maybe, for yours too. Good luck.

Problem With App World and E-mail

First of all, hello to you all and congratulations on the fantastic community you guys have here.
Now on to my questions.
I got my Curve 8900 in June and immediately tried to download the BB AppWorld because it sounded pretty cool. However, it wouldn`t let me do so because it said my device wasn`t compatible with the AppWorld software. Granted, I only tried this from my computer, never from the BB. Well, in late July, I had to hop on a plane to South America, where I`ve been since then and will be until January. I installed the BB Software on my notebook at that point and once again, tried to install the AppWorld software. The message then changed to "Your device doesn`t meet the system requirements for the AppWorld software" or something along those lines. I have the latest Device Software, Desktop Software V. 4.7. I tried looking for answers on the RIM/Blackberry website, but found nothing (however, I feel I should mention that I gave up after the first 5-10 relevant hits on my searches), and I still want to have the AppWorld Software so I can use the Facebook App, perhaps a map application, and perhaps more of the plethora of apps I`m sure Blackberries have available to them.
Second question. I`ve looked at trying to set up my phone with my e-mail account, but every time I`ve done so, I get one option; "Set up using Blackberry Enterprise Server". I am an individual who likes his Blackberry. I do not use it for business purposes, I do not want to buy the rights to use the Enterprise Server, I do not want go through any more complex hoops just to get my Hotmail inbox on my phone. Help, please!

Hi,
Try downloading App World directly onto the Blackberry by the Blackberry, and not via your Desktop / Laptop computer.
On the Blackberry go to the Main Menu and then select the downloads folder to see if you already have App World in there ( The round Blackberry icon ).
If not, open the Blackberry Internet Browser and go to : www.blackberry.com/appworld/download
Follow the instructions there and you should be sorted
Sorry, I don't have an answer to your E-Mail question, maybe someone else will be able to help.
If you found my answer ( or anyone else's ) to be helpful, don't forget to click the Kudos button !

Problem with app-world/ bb curve 8520

Hello
I have a wifi connection on bb curve 8520 but i can't connect with messenger or app-worl it says that i'm not connected to network on the other side with the browser its ok
thank you
Solved!
Go to Solution.

You need to contact whoever provides the cellular service on your mobile phone.

Hello, I have problems with app store Your payment method is not valid in this Store. Please enter a new payment method. Could you help me, please?

I have tried 3 cards already but still the same problem with app store Your payment method is not valid in this Store. Please enter a new payment method.
Is there any ways to solve the issue?
Thank you in advance for your help!

If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Problem with App Upload

Hi Friends
I have a problem in APP World Vendor, I want to upload release but i receive a message:
INVALID BINARY FILE
(SLNBOLIVARIANOBLACKBERRY.ALX5311456939419573119.ALX)}
It is a new release. I loaded the first version in october 2011.
How can i do fix the problem?
Regards

I have the same problem: The Title/Description is not uploaded/exported with my photos to the Caption field in Flickr or Facebook. I'm afraid this is a bug right now...

Strange problem with App Id on developer account

Hi,
I have very strange problem with App Id on developer account.
We have uploaded one project with App Id(com.yourcompany.app) and its ready for sale now. Now we have to release update for this application but we could not find that App Id(com.yourcompany.app) on developer account. But strange is that i could not see delete option for App Id.
If i try to create new App Id with com.yourcompany.app name then it shows that it is already being used please select any other name.
Does anyone has faced this type of problem.
Regards,

You shouldn't need to enter the App Id when updating your app. Could you please describe the page in which you're asked for the App Id, and describe how you got to that page?
For example, if I wanted to update Version 1.2 of Ray'sApp, I would log into ITC, then click on +Manage Your Applications+ to get to the "Manage Your Applications" page. On this page I see the icon for every app I have in the store. I then click on the icon for Ray'sApp 1.2 to get to the page titled "Ray'sApp". Next I click the 4th selection to the right on that page: +Update Application+, click No and Continue on the "Export Compliance" page, and get to the "Upload Application" page. On that page I fill in Version Number: 1.3, Language English, Name: Ray'sApp, Keywords ..., What's New in this Version: ..., and the Apple Content Descriptions table. Then I upload the binary.
Following the above example, show us how you got to a step that requested the App Id. Else you might refer to Page 86: Version Updates in the iTunes Connect Developer Guide. In that case, please explain how your update experience differed from the steps in the Guide.
\- Ray

TO BLACKBERRY- YOU HAVE A PROBLEM WITH BLACKBERRY WORLD NOT ACCEPTING CREDIT CARDS

HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES. THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD. I AM CURRENTLY RUNNING 10.3.2.556. UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD. THEN ALL OF A SUDDEN IT JUST STOPPED. SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER. NOW I CANNOT USE MY CREDIT CARD AT ALL. I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE. I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM. http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES. I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE. WHAT IS THIS. WHY IS IT HAPPENING?????? CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST. SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS. I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US. SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE. HELP US PLEASE. THANK YOU.

I have the same problem today. Suddenly Appworld stopped accepting my AMEX credit card. I called AMEX and they told me that all is notmal from their sied and that they did authorize transactions. However, Approwld says that credit card cannot be accepted. WHAT A MESS!!! And there is NO EMAIL or phone number to contact regarding this problem which is quite RIDICULOUS !!!

Two new problems with the Quicktime Plug-in

I recently discovered two new problems with the current Quicktime Plug-in for Mac OS X.
First, the Quicktime Plug-in is unable to stream Quicktime media in any internet browsers other than Safari.
There is just nothing on the spot where the embedded Quicktime player should be.
Second, the Quicktime Plug-in only shows the message "The operation couldn't be completed. This file is not a movie file (-2048)"
everytime it should work together with the Flip4Mac Plug-in. The thing is, when facing a webpage where a wmv or wma file is
embedded, there only shows that error message on the spot where the player should exist. I first thought that it would be a
problem with Flip4Mac. So I uploaded about this problem on telestream.net, only to hear that the error message above belongs
to the Quicktime Plug-in.
Both of these problems did not happen at all only three weeks ago. The embedded Quicktime player showed up without any problem
in my Firefox and Opera, and wmv or wma files were streamed successfully through the Flip4Mac and Quicktime Plug-ins.
Then, suddenly, after some point, these two problems began to occur, and there is no information on how to solve them on the web.
I obviously tried uninstalling and reinstalling Quicktime. I even completely erased the hard disk of my Macbook, and reinstalled the
whole Mac OS X. But the problems still remained. I borrowed another Macbook from my friend to check whether these problems
occur in other computers, and they did occur in my friend's Macbook as well. So they are definitely not the matter of my own Macbook only.
I think these might be the problems with the new Quicktime Plug-in 7.7.1.
Please check about these problems and solve them on the next version of the Quicktime Plug-in.
I will give you a couple of hyperlinks so that you can check about the problems directly.
http://blog.naver.com/dbswhddlf1?Redirect=Log&logNo=130025903581
↑ This link is for the first problem (the embedded Quicktime player not showing up in any browsers other than Safari)
http://blog.daum.net/wellabc/15434322
↑ This link is for the second problem (the error message showing up on the spot where a wmv or wma file should be streamed)
p.s: I am sorry that I am Korean.

I recommend that you repeat all this via
http://www.apple.com/feedback/quicktime.html
to make sure that Apple will see it.

Problem with app The App Store is temporarily unavailable. Please try again later.

I have Problem with app Store did conect say is temporarily unavailable.

I'm having the same problem here for the past day or so. I even checked my firewall settings and everything seems to be fine. Can anyone help us?
Message was edited by: BevGB

I have a problem with app store , they say my credict card security code is incorrect but it's correct

I have a problem with app store , they say my credict card security code is incorrect but it's correct

Did you check to see if your credit card has expired or has been frozen? My dad bought some hardware from Canada and it froze his card because it was an out of the country purchase. He called the bank and they turned it back on.

New problems with App World

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