New products: SmartWatch & Smart Wireless Headset

More info:
http://developer.sonyericsson.com/wp/2012/01/10/new-smart-extras-announced-and-a-new-sdk-to-create-a...

Thanks for that announcement. Finally the question of LiveView support has been answered.
Anyone who has suffered through trying to use a LiveView knows that the device is fatally flawed and all technical support was abandoned just after release. Unfortunately no-one bothered to inform sales and marketing about this, and the device continues to be sold as if it is actually usable and supported.
Now it's clear that all technical resources were diverted into making the LiveView version 2 and there was never any intention of attempting to salvage the LiveView. Anyone still holding out hope for some future software update can now finally give up and move on (preferably after obtaining a full refund).
Renaming the SonyEricsson LiveView version 2 to the Sony SmartWatch was a smart move -- wouldn't want any prospective customers searching LiveView and ending up here...

Similar Messages

Smart Wireless Headset Pro connection to laptop

Good afternoon all,
I'm trying to connect my wireless headset to my business laptop...
But when connecting, windows (vista) wants to have drivers for the headset.
Now my question is: Where to get these drivers? Or is this even possible what I want?
Thanks!

There are no special drivers for Smart Wireless Headset pro, it uses standard Bluetooth drivers. Check that your Bluetooth stack is using the latest firmware version.
- Community Manager Sony Xperia Support Forum
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Smart Wireless Headset pro won't start

Hi,
I have a Smart Wireless Headset pro, yestarday it powered it self off while I was listening to music, since then I can't power it on.
I've tryed to charge it, to hold down the power for few seconds.
Nothing works, it dead now.
Any one have an idia how to fix it?

Try these steps.
1 Make sure the headset is turned off.
2 Press and hold the power key for 15 seconds.
3. If nothing happens, put the charger in headset and do it again.
4. Hold the key until Factory reset? appears on the headset display.
3 Press the Next key or the Previous key to
select , then press the Select key.
If the problem still remains it sounds like it needs to be examined and fixed at an repair center. Contact your local support team for more info.
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
- Community Manager Sony Xperia Support Forum
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If you want to get in touch with the local support team for your country please visit our contact page.

Problems with Smart Wireless Headset Pro after upgrading my Xperia Sola to ICS

Just want to let the community, and Sony, know that since I "upgraded" my Xperia Sola to ICS, the Text to Speech on my Smart Wireless Headset Pro is not functioning. It used to work just fine when I had Gingerbread on my phone, but when I upgraded to ICS, the Text to Speech voice is not output on the headset, but on the phone, on the call speaker... Hope this bug gets fixed soon.
Maybe someone already knows of a solution?
Thanks in advance.

There is a new update available for the Smart Wireless headset pro, MW1 (0.1.C.0.3).
Which software version are you running your MW1 on?
If you don't have the latest I suggest that you use SUS to update your software.
http://www.sonymobile.com/gb/tools/update-service/
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Smart Wireless Headset Pro 0.1.C.0.3 malfunctioning

The headset upgraded correctly to 0.1.C.0.3 last month. It worked fine.
yesterday, while idle, I noticed the headset showing the animation on its screen that it was downloading new firmware (no prompts on phone or headset).
It did not turn on for a few hours after that. Eventually when it powered back on, I noticed the following:
- FM tuner seeks in increments of 0.1MHz, instead of auto tuning. Holding down the seek button no longer does anything. Only single press advances the frequency.
- The display never turns off (consequently the battery life is very poor now)
- Upon power on, the unit shows the rotating arrow animation and then offers "Factory Reset Yes/No"
If I say Yes, it reboots but the same thing happens.
- If I select Factory Reset from the System menu, the same thing happens
- The reset procedure (holding down power for 5-15 seconds) does not improve anything
- The unit is still showing 0.1.C.0.3 as the firmware version and the handset says I'm already on the latest version.
Is there anyway I can reflash 0.1.C.0.3?
Is there anyway I can perform a deeper reset?
The headset is unusable now because of the 2 hour battery life with the screen constantly on.
Thanks for any help.

You should be able to reinstall the headset firmware using SUS.
http://www.sonymobile.com/gb/tools/update-service/
Please let me know if you can't and/or if any problem remains.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Smart Wireless Headset Pro MW1 - Software 0.1.E.1.5 Playbackproblem

The softwareversion 0.1.D.0.6 is the last where audio from my S3 is functional.
0.1.E.1.5 is the same like 0.1.E.1.4, sound stop from milliseconds up to seconds.
Luckywise it was possible to downgrade with the Sony Updateservice to 0.1.D.0.6 and not like it written somewhere in the forum that it is not possible.
I hope Sony provide for all user a file to download and downgrade to the old software up to the moment they have a working update out.
After downgrade playback is ok, really really rare a short break which is not really disturb.
With the MW600 no problems.
I have to say that I'm totally unlucky with this product because it is not cheap.
The first doesn't work and the second is, with the latest software, unusable.
Someone out with a S3 which work?
Any suggestions?
Solved!
Go to Solution.

We are working on this problem and it will be fixed in the next update.
- Official Sony Xperia Support Staff
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Any solutions for MW1 (not so)Smart Wireless Headset Pro errors?

These are the problems I have experienced so far and have not had any feedback from Sony as to how to fix them. Anyone got any suggestions apart from demanding a refund?
*This device doesn't work at all as an MP3 player as it is advertised to do. Adding music directly through USB and copying to the SD card does not work, even though the manual says this is possible. I tried adding albums to it using Sony's (almost useless) Media Go program and it shows all the songs and albums as being on the SD card (filling up about half of a 16GB SD card) but it takes a VERY LONG TIME to load into the music select menu.
*Once the device does finally get to the music select screen, you can only play the first song of any artist or album and then it stops dead. The skip next button just pauses that one song when you try pressing it. The only way to see the other songs is to scroll through the entire list of unsorted songs, which is of course a ridiculous way to play or categorise music, and then once it reaches the first song listed and you try to scroll backwards, the device resets itself!
*You are unable to create any playlists for the device, so it's a bit pointless even listing it in the menu.
*In addition, the Android Bluetooth (BT) call features hardly ever work. Even if it's paired with my Samsung Galaxy Note phone through BT and a call comes in, I can hear the call ringing and despite pressing the black button as the instructions say, nothing happens at all and I need to take the call on the phone instead. Using it with Viber to try to call, it cuts in and out in the middle of the call, switching between the phone's speaker and no sound at all. I had the MW600 before this product and at least that was able to do basic music playback with correct artist/song information (which this device does not do at all) and the bluetooth functions of the MW600 worked (which they don't on this piece of junk).
*If that wasn't enough, the text to speech function is sporadic in its operation at best, mostly non-functioning the majority of the time, for both gmail and text messages, even after installing the required apps from the Play market.
*The FM radio function is really a joke. You can't store any preset stations and then each time you start it up it always begins from 00.0mhz every time, not even remembering which frequency you used last time.
*How can this be called a "premium" device when it doesn't even support basic .mp3 playback, let alone common lossless filetypes like .flac?
*When I first turned the product on and paired it with my phone it said it was updating. Then when I looked up the Sony support website it shows a .bin update file with instructions to update. Is this the same update? I tried installing it exactly as the instructions said and there was absolutely no response from the device as to whether it updated or not. It is ridiculous to assume that posting an update file without a date or version number on a website will be of any use to users because how can we possibly determine which file is required? Regardless, no updates or firmware revisions have fixed any of the issues I have mentioned so far in this review.
I paid a lot of money for this device (especially compared to cheaper but similar products from other brands) because of the advertised premium features it should have come with and because I thought Sony was a reputable brand and I expect it at least to do the basic functions that it is claimed to. I assumed that perhaps it was just me that had a faulty device but after reading reviews on this and other sites as well as this I have found that it is the device itself which is seriously flawed.
For a brand that supposedly prides itself on high quality products, this is totally unacceptable from Sony.

I saw all your problems listed and quickly read it through looking for "I've tried to update". I clearly read it to fast. Sorry about that, my bad.
As for the "assumed answered" check the 2nd announcement on the main page on this forum for a detailed explanation to this.
The software version name/number isn't listed anywhere on the website but you can check this in the device itself. Back button > Settings > System info. The latest one is called 0.1.B.0.6.
Since you've already done the update and still are having problems I suggest you download Update Service. http://www.sonymobile.com/global-en/tools/update-service/
With this program you can redo the installation which hopefully solves your issues. If not, I'd suggest you take it back to the store.
What do you think about this forum? Let us know by doing this short survey.

Wireless Headset Pro - Unable to set application settings

Just got my Wireless Headset Pro. Paired it to my Xperia Arc S (running ICS, all bog standard, not rooted). Prompted to Install Smart Wireless Headset Pro plugin for LiveWare Manager, installed OK. Click on Smart Wireless Headset Pro from LiveWare Manage, click 'Applications and Settings', click 'Applications.' I then choose each application in turn and click to install - Calendar Remider, Messaging etc (go to Google Play Store and click the 'Install' button). All Applications installed correctly. Click again on any application (e.g. Messaging - Smart Extras) to change settings and get taken back to the Google Play Store to install the app again! The only option in the Google Play Store is the 'Uninstall' button.
Even through I've installed all the smart extra applications, they are not being recognised as installed by the LiveWare Manager plugin. The status of each Application in the Wireless Headset Pro LiveWare Manager says 'Download and Install'. They are showing as installed to the phone memory under the phone Settings>>Apps.
I have tried restarted the phone and the Wireless Headset Pro several times. Also tried resetting the WHP and re-pairing. No difference.
Anyone else found this?

You could try to clear data for the LiveWare app. If that doesn't help I think that you will to try to repair your phone software via PC Companion.
http://www.sonymobile.com/gb/tools/pc-companion/
Let me know if this problem remains.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Cannot pair Sony MW1 smart bluetooth headset with Avantree Saturn (bluetooth dongle)

How can I pair my Sony MW1 smart bluetooth headset with Avantree Saturn (bluetooth dongle)? It kept showing "codes not matching", which means the wrong passkey codes auto-entered. But I can't enter any right codes the Avantree Saturn needed ("0000","1111",.....). Or where can I find the information to solve the problem? Thanks!

This should help
http://www.sonymobile.com/global-en/support/faq/smart-wireless-headset-pro/smart-wireless-headset-pr...
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Creative's HS-1200 Wireless Headset Featuring New Bluetooth Alternative.. coming to the UK?

I've been having a lot of problems with Bluetooth stereo headset that incorporate a Voip functionality for hands-free talking especially in the stereo mode so I was just about to spend hundred pounds plus on the Plantronics CS60-USB with its proprietary wireless hundred metre range which would serve my voice recognition and voip needs and also the Plantronics .Audio™ 770 which is a non-wireless stereo multimedia headset with a voip and voice recognition incapable microphone.But then I remembered reading the CES 2008 gizmodo.com coverage about this little beauty coming from Creative, "Hands On: Creative's HS-1200 Wireless Headset Featuring New Bluetooth Alternative" hit the link to read, for that my reason for coming to the forum today as I'm hoping that somebody from creative Europe read these forums and can tell me when the HS-1200 is coming to the UK?we are having a full duplex propriety wireless technology be able to listen to stereo music and games while using the microphone for voice or voice recognition, how cool is that! Which is something I have not been able to do with any of my previous four Bluetooth headsets.Any help appreciated, thank you - Optical10

Hi Guys
Seems like there's still no concrete date or no definate commitment for UK & Europe?
Here hoping
Optical10

Problem Sony smart wireless pro only recognize 1.23 GB of 32GB Micro SD Samsung!!!

Hello just few minutes ego i put into my new bluetooth headset of Sony a brand new 32GB micro sd Samsung class 10,after that i connect my bluetooth with my laptop and only recognize 1.23 GB!!!!!
Seems that the new product of Sony having a lot of problem.
Yestarday i had whrite other problem.
What Sony is going to do to resolve this kind of issue that having the new bleutooth headset.
Update: I put my micro sd on my phone not having any kind of problem full recognize the 32 gb,
after that i put into the micro sd 9 gb of music and then again put the micro sd in Sony Smart Wireless Pro and nothing again,
this time when i try listening music just appears ''please wait'' and do nothing after that
When i connect my bluetooth into my laptop does not recognize my 32 gb of memory just recognize the micro sd as external hdd but not the size it appears 0 gb!!!
Can anyone else having the same issue?

I did the upgrade to the Sony Smart Wireless Pro but now when you connect the 32 micro sd into the bluetooth and then on my pc normally recognized in the memory 32 gb micro sd, but again without connecting my bluetooth headseat in my pc is not playing at all the songs just says ''please wait'' and nothing after that!!!
Please fix the problem.

Xbox 360 wireless headset

Does the new xbox 360 wireless headset by microsoft work on the xbox 360 arcade?

What's the model number or can you link to the product on BestBuy.com? I'm not aware of a "new" Xbox 360 headset but I'm sure it would work with the Arcade as it has wireless capabilities just like the other versions of the console.

Sony MW1 Wireless Headset Pro is NOT working -- YOUTUBE

I have big problem with the MW1. I can't use a 32GB class 10 micro sd card. If more than 4GB, the device is lost.
Even if i use the 2GB micro sd, i can't read all song, if i try to play via artist or album, it shows maximum 2 songs and it does RESET Itself from time to time.
I can't stand this product anymore. I ve bought it 110 euros in France and 35 euros for the micro sd 32GB.
The MW1 is useless. It seems we all have the problem.
I confirm my firmware is the last 0.1.B.0.6
I do not use the radio...
It's now few days i'm reading this thread... Sony doesn't care, that's why i suggest we give SONY a deadline to allow us to use the Wireless Headset Pro as it should, otherwise i'll post Videos on youtube showing how this great product is working.
Reset, difference between your ad and the reality. Impossible to use Micro SD 32GB,, non stop reset, , player.album problem..
If like me, you feel really disappointed, you're welcome to do the same thing.
Sony, you have now 2 choices : Give us a full refund or make it work as advertised !!!

See my latest reply here.
http://talk.sonymobile.com/message/268808#268808
I also suggest that we keep the discussion in that thread.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

PS3 Pulse Wireless Headset

I just bought a pair today and now I'm trying to charge it.. But nothing seems to work.. Anyone that can help me?
Matt

Hello Matt,
Welcome to the Sony community forums.
We can help with most Sony consumer electronics or VAIO products, however PlayStation and Xperia Mobile both have their own forums.
Please visit the PlayStation Forums directly for assistance with your wireless Headset.
Join the official PlayStation Community Forums to talk about PSN, PS3™, PSP® and NGP systems & games & get help, tips & news. Join PlayStation discussions in the PlayStation Forum:
http://community.us.playstation.com

H8000 wireless headset

I did try to email you but couldnt product code or serial number didnt work.
Purchased H800 wireless headset because I need to use a voice recognition was told this was a good headset. (I now cant use finger to type as it is very painfull.)
Wernt they wrong!
microphone is way to low my settings are on 100% boost!speach keeps cutting out (breaking up)if i try to read the headphones beep at me and turn off!! (3 times in a minute)my headset is 2ft away from the reciever. I have followed info on this forum!!btw personal note this email took me a long time to type!!!I cant take the headset back its not considered faulty! and is out of the 14 day guarentee I thought buying a good well known brand name would produce a good product but guy/gals you failed with this one I think. now I have to go searching for a new headset that doesnt do all of the above, and not cost the earth. please feel free to take this off the forum and contact me privatly. Im not a complainer by nature but this product just isnt upto the quality you would expect. Rosheen x

Sorry, i didn't realize that this are actually not operate by HP company. The real issue is that HP doesn't have proper path to handles all the complaints. Although I do sounds like i found a good HP product specialist, but it cost me 5 visit trip to HP center in a month times, buying a defect unit for K, been send in to factory for nearly 1 month for mouse issue, get exchange from RM100 mouse to RM50 mouse as solution by HP, a RM200 headset that couldn't work at all... Gosh.... now the batteries problem... there are not even an e-mail provided by hp. all you can do is just rise you issues here, and hope that someone can solve your problem, or walk in to HP center, and wait for few months. You can't complaint!!!! there are no pathway for it!!! sorry for been so frustrated... it really do annoyed me a lot...

New products: SmartWatch & Smart Wireless Headset

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