New purchase of ExportPDF failed

I just purchased ExportPDF online tonight, but I am unable to access it. When I sign in, it tells me there are no more documents to download on my "free trial." I must have signed in for a free trial at some point, but it won't recognize the new subscription. How can I get this to work?

Hi Arlys,
I don't show a paid subscription to ExportPDF associated with your @unm.edu Adobe ID. If you subscribed to the service using a different Adobe ID, could you try logging in with that ID?
-David

Similar Messages

Will not let me sync my playlist after new purchases - sync test failed

error message from diagnostic:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard HP Pavilion dv9000 (EZ458UA#ABA)
iTunes 7.6.0.29
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number E72858419F57DA04
Current user is an administrator.
The current local date and time is 2008-06-19 10:50:29.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce Go 6150
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {0D1D1EA1-C577-4A0B-B332-F0F06E997127}
Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
IP Address: 172.16.205.238
Subnet Mask: 255.255.254.0
Default Gateway: 172.16.204.254
DHCP Enabled: Yes
DHCP Server: 172.16.204.254
Lease Obtained: Thu Jun 19 09:05:37 2008
Lease Expires: Fri Jun 20 09:05:37 2008
DNS Servers: 216.136.33.82
216.136.33.82
216.54.204.186
Adapter Name: {C3658844-9940-4DCE-B624-6D3323FE3076}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Feb 11 10:25:51 2007
Lease Expires: Mon Feb 12 10:25:51 2007
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-06-19 10:48:57.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
E: HL-DT-ST DVDRAM GSA-4084N, Rev KQ09
Drive is empty.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.0.29 is currently running.
iTunesHelper 7.6.0.29 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano (Second Generation) running firmware version 1.1.3
Serial Number: YM652P5NVQK
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.

Two things:
- Completely remove and reinstall the Apple software by the following. That link provides a link for Win &.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
- If you still have a problem after restoring the iPod to factory defaults/new iPod you likely have a hardware problem. An appointment at the Genius Bar of an Apple store is then in order.

How can i get mountain lion reinstalled if my mac says apple id never purchased? hd failed 2 wks after wty expired, I am the original owner, i have done command-r

how can i get mountain lion reinstalled if my mac says apple id never purchased? hd failed 2 wks after wty expired, I am the original owner, put another hd in, done command-r & sys reinstalled, but it wanted to update & now am stuck. I don't mind paying for mountain lion; it is too far to get to an apple store. but, i only have one mac, so i cannot download with another mac. lots of other apple, but only one mac.

You will need to do a network recovery:
Install Lion/Mountain Lion on a New HDD/SDD
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I was writing to -R dvds fine from blank dvds purchased last year. Inserted newer purchase -R dvds and MacPro spits out dvd. Why won't my computer now accept -R blank dvds?

I was writing to -R dvds fine from blank dvds purchased last year. Inserted newer purchase -R dvds and MacPro spits blank dvd back out. Why won't my computer now accept -R blank dvds?

Likely either the batch of media is defective, or the drive itself is not working.
Swap for different media; for a different batch from a different vendor, and also try +R media.
The slot-loading drives on various Mac systems can and variously do fail. If different media doesn't work, then you probably have a failed drive.
If your Mac is of same the vintage as OS X v10.4 that's listed in your footer and you're not in a position to replace or repair the optical drive in your Mac, then you might consider using an external USB CD/DVD device. If you don't have another Mac around to perform the recording on, that is.

My screen is shattered will Apple give credit for new purchase

I dropped my I pad 3 and screen is shattered still works otherwise does anyone know if Apple will give any credit towards new purchase?

Apple does not give credit toward new purchases although they do have a recycling program that will get you a gift card but the device has to be in decent working order. Obviously the shattered screen blows that.
They do offer an out of warranty replacment plan whereby you can purchase a refurbished iPad at a reduced price.
My iPad is not eligible for warranty service. What are my service options?
Apple offers two service options for iPads that are not eligible for warranty service.
Battery Replacement Service
If your iPad requires service only because the battery's ability to hold an electrical charge has diminished, please refer to the Battery Replacement Service information.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad, iPad 2,
iPad mini Retina
$249
iPad 3rd, 4th generation,
iPad Air
$299
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPad is eligible for Out-of-Warranty service. Replacement iPads have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare product coverage, whichever is longer. Please see the AppleCare+ for iPad andApple Repair Terms And Conditions for further details.

Itunes no longer asks for password on new purchases since updating to iOS 6

Since updating iOS to version 6, and updating my Mac to 10.8.2 I am no longer asked to input my password on new purchases and can't see anywhere to re-enable that, it used to be set to request after 15 minutes of inactivity. If this has been taken away Apple need to re-instate it and fast, my kids have iPads and I don't want them to be able to download content without my authorisation, I used to control this by entering my password.

Try changing Settings > General > Restrictions > Require Password to 'immediately'

Error in new purchase requisitions, for already deliverd materials

Dear all,
I have a problem with newly created purchase requisitions, although material was partially delivered and no delivery is expected anymore.
For example I have ordered 1767kg of oil and a total sum of 1766.2kg was deliverd. This means only a minor amount of material was not deliverd and only 80gramm are missing. The purchase value key allows a 5% over and under delivery.
Usually I would expect, that because of the purchasing value key of 5 % over and under deliverance allowence this situation should not occur anymore. Additionally at the time of goods receipt the key of final delivery was set and the purchase order is updated correctly.
But when I run the MRP again I will have another purchase requisition. The dependend requiement of the material above still existis as production is not finished yet or this is still a planned order.
What keys do I need to set in total for allowing a "partial delivery"?
- Purchaseing value key in the material master
- Delivery completed at the time of goods receipt
Maybe this question is to basic as I cannot find any questions / answers related to this issue here in the forum.
In some points, I found that I need to set up the vendor accordingly to set up partial deliveries. But I cannot find the right setting to allow the vendor to do so. I use MK02 for the change of the vendor settings.
Thank you very much for your support!
With best greetings,
Bjoern

Hello Jürgen,
yes after thinking about this issue again, I think this might not be an appropriate solution. Now I am thinking about other possibilities.
1) Automatically change the value in the production order at the time of saving MIGO - will not create any more missing material messages and no new purchase requisitions .
2) Errror message, that for this positions no more postings are possible as the purchase order still remains "open"
3) I need to find the customizing of the indicator "delivery completed". At the moment I just dont see, the influence of this indicator.
Sorry for my "stupid" questions, but I am quiete new to these MM topics. Up to now I was always doing only PP and QM but our collegue for MM has left the team and there are some open issues which now belong to me. Lucky me.
I have created a new posting at:
With best greetings,
Bjoern

How can i transfer my new purchased itunes apps to my itunes library

actually having several problems, installed itunes on a new computer, have transfered/sync all of my existing ipod touch apps/music successfully. I purchased new apps and a movie, but they do not appear on my itunes library, how can i transfer these new purchases, to my new itunes library on the new computer, so they can be synced to my ipod touch. also, my computer is online and my ipod is online, but when i connect the ipod touch to my computer, and i try to update the software update, it says it cant because its not connected to the internet?...any info on either of these topics. thanks

Welcome to the discussions,
as already mentioned, use File->transfer purchases to copy your apps and bought media to your computer, or right click on the device in the device list and choose "transfer purchases"
To make sure that iTunes can contact the Apple server, check your security settings as well: http://support.apple.com/kb/TS3125

I've just enabled match and now my new purchases do not show up on my i tunes account. i can only play them buy going in to purchased playlist.

I've just enabled match and now my new purchases do not show up on my account. I can only access them buy going into purchase playlist?

SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much.

My new purchases will not sync into my playlist and get and will not show up on my iphone playlist of the same name, and I just tried to sync a new cd into my library and it is not showing up on my iphone.

My new purchases will not sync into my playlist and get and will not show up on my iphone playlist of the same name, and I just tried to sync a new cd into my library and it is not showing up on my iphone.

Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

How do I connect my new (purchased last week) macbook air to my samsung smart tv? I purchased the adapter at the apple store and connected to the TV via HDMI cable. The TV says "no signal. I do not see TV as an option in the display tab of system prefer

how do I connect my new (purchased last week) macbook air to my samsung smart tv? I purchased the adapter at the apple store and connected to the TV via HDMI cable. The TV says "no signal. I do not see TV as an option in the display tab of system preferences. what else do I need to do?

First, make sure your TV is tuned to display the correct input signal. Most TVs have several inputs (multiple HDMIs, cable connections, RCA etc) so double-check that you're using the correct one - HDMI1, HDMI2 or whatever is written next to the port.
I assume that you have a mini-Displayport to HDMI adaptor? If you open displays preferences, first tick the box that says "show display preferences in menu bar" then locate the menu and click Detect Displays. See if that helps.
Matt

Every movie purchase through iTunes fails to transfer to my iPhone or iPad and the message I get is this: some of the items in the itunes library, including were not copied to the ipad because you are not authorized for them on this computer... help?

For a couple months now, every movie purchase through iTunes fails to transfer to my iPhone or iPad giving me the error: "some of the items in the iTunes library, including were not copied to the iPad because you are not authorized for them on this computer". I have read many forums about deleting, reinstalling, de-authorizing and authorizing my iMac through the iTunes store. Many suggestions don't work except to rename the movie to *.MP4 in Finder under the iTunes movie directory. I imagine this is a setting or a bug somewhere... any suggestions on how to bypass having to rename the files in Finder? My research into Google suggests this problem dates back to 2007 or so but it is now more prevalent than ever.
Thanks.

Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

I just purchased the ExportPDF. When I try to convert a pdf document to word online, it gives me an error. What is the problem?

I just purchased the ExportPDF. When I try to convert a pdf document to word online, it gives me an error. What is the problem?

Hi sampa1,
Can you please let us know the error message you are getting while converting PDF to Word. Also, please let us know the steps you are following.

How can I restore files from my old iMac to this new purchased MacBook Air? I am using time machine backup in my old imac.

How can I restore files from my old iMac to this new purchased MacBook Air? I am using time machine backup in my old imac.

Hi,
Try Target Disk Mode
OS X Yosemite: Transfer files between two computers using target disk mode
There is also Migration Assistant.
OS X Yosemite: Transfer your info from a computer or storage device

Purchased songs in the past then recently purchasd new songs, but the new purchases replaced all of my old purchases. How can I retrieve my old purchases? Cannot find them in any of my playlists.

Purchased songs in the past then recently purchasd new songs, but the new purchases replaced all of my old purchases. How can I retrieve my old purchases? Cannot find them in any of my playlists.

If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.

New purchase of ExportPDF failed

Similar Messages

Maybe you are looking for