New purchased songs from i tunes have appeared with grey symbol next to them, newpurchased songs from i tunes have appeared with grey symbol next to them
Hi,
Why do I get a round grey symbol appear next to my new purchases ? This has just started happening
If you follow these directions, you will not be charged:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I currently have a personal iPad and an iPhone linked to one iTune account. My employeer is providing me with a work iPad to use and this will be linked to my iPhone, should I create a second account for the work iPad?
Existing apps and content would not be automatically downloaded. You'd have to download apps and music manually, or sync them from a computer. New purchases would be automatically downloaded if you set the iPad to do that. Otherwise, again, you'd have to manually download or sync from iTunes.
Regards. -
I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?
Yes, you can!(:
STEP 1: Open iTunes
STEP 2: Navigate to the "iTunes Store". It can be found under the "STORE" tab.
STEP 3: On the right side of the store there should be a "Quick Links" Section. Click on the "Purchased" link.
STEP 4: Navigate to the "Music" tab and click on "All Songs". Then at the bottom of the screen there will be a button that says "Download All". Click the button and your songs will be begin downloading!
NOTE: This will only work with songs that you bought from the iTunes store, if you imported them from a CD, you will have to do it again.
NOTE: You can also do this with Apps, Movies, TV Shows, and Books.
NOTE: You may have to sign in with your Apple ID to verify the download.
Hope this helped! Enjoy your music!(: -
So my home computer decided to quit... I am trying to start using my work computer more now. I have itunes with a library of only 150 songs. My iphone has over 550 songs. Even after I sync my phone to my new computer and mark items purchased to be sync it doesn't increase on itunes. I know I've purchased songs on my iphone so that is my first problem...
Next, at home I copied CDs onto itunes which I sync'd onto my iphone. Am I right that I will lose all these songs now when I update my software?
To summarize:
I have no way to back up songs that were not purchased on itunes?
How do I sync my iphone purchases into itunes correctly (since it isn't working now)
Will I lose content from my iphone, if it doesn't show up on itunes before I update my software to 5.0?
Am I making sense?iOS 6.1.3 Software Update
iOS: How to update your iPhone, iPad, or iPod touch
Since your updating from iOS 4 to iOS 6, you will most likely lose your songs, but if songs were purchased from iTunes, you can try this:
Downloading past purchases from App Store, iBookstore, and iTunes Store
You can redownload from iTunes on your iTouch, if running iOS 5 or better. -
i have about 800 more songs on my nano than itunes, due to a crash. How can I get the songs onto itunes from the ipod, or at least get the new music ive gotten since the crash onto my ipod without deleting all the other songs when it syncs?
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to put everything back.
If you have failed to bakup, then you can transfer itunes purchases from an ipod: File>Transfer Purchases -
I have been sharing my iTunes account with my kids...now they are getting older and want to have their own accounts, how do I share the songs I purchased for them on my account with them on their new accounts? Is there a way to transer from my main account their new accounts? And can I share music from my account with them?
You can't currently transfer content from one account to another account. As long as the tracks are on the computer's iTunes that they use/sync to, and your account is authorised on that iTunes, then they should be able to continue to use them.
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My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to do this. THe share screen says you are limited to 5 ??
No backup is not good.
You can transfer itunes purchases from an ipod. File>Transfer Purchases -
i shifted from a windows to a mac.. I want to add songs to my ipod tpuch 4th gen.. but if i try to sync with itunes it says my songs will be replaced by the new songs.. Is there any way that i can have my previous data safe??
Your iPod can only be synced with one computer at a time. If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
Before doing anything else, authorize the new computer with your iTunes Account. In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials. Either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.
Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
iOS: How to back up
Now onto synced content such as music, videos, photos, etc. For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. For all other nonpurchased iTunes content, see this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier. Here is more on backing up and restoring your iPod.
iTunes: Backing up, updating, and restoring iOS software
If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud. See this article for information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock -
I recently was given a new dells windows 7 laptop. I then was able to successfully move my itunes library from my old mac to my new dell. Now I am trying to sync my whole library of music back onto my iphone 4, but when I try it says most of my music can not be located. I have exclimation points next to the majority of my music (I have 368 songs in my itunes acount). Please help me be able to sync my songs to my iphone. I am only able to sync about 31 of my songs.
Copy them from your old computer, or your backuo copy of your old computer. to your new one.
The music sync is one way - computer to ipod. the exception is itunes purchases. -
Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
I have transferred my itunes library to an external drive. I then attached the external disk to a new computer. I can now access all songs from the new computer. But I can't access playlists. I can still access all songs and playlists on the old computer
If you right mouse and select Get info it will show you the Apple ID used to purchase these songs.
Usually the name of an apple id is based on the email. So knowing that you may have forgotten the Apple ID password.
You can request a new password here http://www.apple.com/support/appleid/ -
hi, i purchased a 2 dvd digital set. i cant just download it straight to my ipad. they said i have to down load it to my i tunes, then can transfer to i pad. im not seeing how to click the files from my email, and get them into the i tunes acct... ugh.
i do not have a mac home pc. just a regular pcI had the same problem after I gave my old iPad to my parents and tried to install Netflix. This is what you have to do: Open iTunes on your computer, the one you sync your iPad to. Then go to iTunes Store and search for and download Netflix app. After you download it, if your iPad is set to download new purchases it may start downloading on your iPad. If so, tap and hold to delete the app (because it is trying to install the new version on the iPad) Next step, go to the App Store on your iPad and find Netflix and it should say install since you already purchased it on the computer. Tap to install, and it will say the version is not compatible, tap to download a previous version. Click that and it will install the older version! One more thing, if and when you sync to your computer again it will say something like " Unable to install Netflix on your iPad" Just click the box to never remind you again, because it's trying to sync the newer Netflix app to your iPad, but it doesn't work so it displays the message. The old app will remain on the ipad. Hope this helps, good luck
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I purchased an album on my PC and then sync it to my iPhone but in my music library in my phone the song appeared twice. Also everytime I deleted the song from my phone and redownload the song from iTunes to the phone it reappears twice. How do I fix this problem?
I've had the exact same problem, but with 72 songs that I can't get off of my phone!
Also, I have the setting set so that my phone does not show music that has been purchase on iTunes but is not synced.
Any ideas? -
I am trying to burn some cds from my playlist on itunes, but my playlist shows many of my songs in light print and says that it will not burn because it is not a file, these are all songs I have purchased quite a while ago, how do i get them to files?
If they were songs you purchased from itunes, try redownloading them from your purchases...
if that doednt work, make sure the optuon to copy files to itunes media folder is checked in settings, then find and download from the net. and re-add them to your library -
I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.
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