New purchases are not on icloud

I purchased several new albums but they are not showing up on icloud

I'm having a similar issue with my itunes where some of my music which I know I bought isnt in my library any more. I checked Previous Purchases and its not in there. But I know I have them cause they are in my ipod for sure.

Similar Messages

New purchases are not showing up in smart playlists

New purchases are not showing up in smart playlists. About a week ago the smart playlists stop add newly purchase music.The smart playlists will add items that are added the the library. Any ideas?

Everythig is turned on as well.

Playlists and new purchases are not syncing between itunes and iphone

all devices are updated. My Mac itunes is not syncing with iphone itunes, playlists and new purchases. HELP

This definitely happened with the new 10.7.0.21! We are having the same problem, the apps are all in iTunes but cannot sync anymore! Apple needs a bug fix ASAP.

TS1702 When I backed up my ipad because I thought I had a problem with it in which I didnt, I went to restore my ipad and now some of my app that I had purchased are not there, the free version is on my Ipad and Icloud but not the purchased version?

I thought I had a problem with my Ipad in which I didnt, so I backed up my Ipad and restored it, but now Some of my apps that I have purchased are not available only the free version, not the purchased version. I would have to purchase again and it is not backed up into my Icloud either ?

I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
Copied from the article that linked you to this discussion ....
Resolution
Update your device to the latest version of iOS to be able to restore the backup.

I have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box"

i have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box". How can i download onto the new ipad mini without paying again?

Sign out, reboot and sign in
Settings>iTunes and App Store>Apple ID

HT1386 purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?

purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?

Do you have the right boxes checked to sync the music to your iPod?
iTunes: Syncing media content to iOS devices and iPod
Do they play in iTunes on the computer?
Have you successfully synced music form this iTunes library/computer before?

I've just enabled match and now my new purchases do not show up on my i tunes account. i can only play them buy going in to purchased playlist.

I've just enabled match and now my new purchases do not show up on my account. I can only access them buy going into purchase playlist?

SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much.

My new purchases will not sync into my playlist and get and will not show up on my iphone playlist of the same name, and I just tried to sync a new cd into my library and it is not showing up on my iphone.

My new purchases will not sync into my playlist and get and will not show up on my iphone playlist of the same name, and I just tried to sync a new cd into my library and it is not showing up on my iphone.

Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I bought the season 7 pass for Doctor Who, but the new episodes are not showing up for download. Who can I contact to find out why?

I bought the season 7 pass for Doctore Who, but the new episodes are not showing up for download. I've been all over the support page, I even looked up my purchase history and there is are none showing and I even bought last weeks episode, The Bell's of St. John. Who can I contact to find out why I'm not getting the rest of season 7 for download?
Thanks,
ChristyQ

Garmin is sending you to Apple because it is Apple that would have to give you a refund as the actual point of sale. However, Apple states all sales are final.
Apple is sending you to Garmin because it is Garmin's fault their maps are out of date and Apple doesn't write the software. They may not even be looking that deeply and simply perceiving it as a programming "bug" it is up to Garmin to solve.
Who know whose fault it is that Garmin isn't getting up to date data to put in their maps.
Ultimately I think you stand the best chance in getting a refund from Apple though it isn't guaranteed. Apple is the cashier. You just have to convince them this isn't just a line of code omitted from an application and isn't something that will be soon corrected by Garmin. Make it clear it isn't a problem with the application running on your device, it is a problem with the data it contains. Either that or you have to hope Garmin will feel so bad about it they will delve down into their slush fund and send you a refund.

New podcasts are not marked as unplayed

Hello,
With the Podcasts app some new podcasts are not automatically marked as unplayed in the iPhone and iPad apps with iOS 8 and iOS 7 (there is no problem with iTunes in my mac/windows laptops).
I have realized that it depends on the format of the date of episode. For example, if the format is something like "22 nov 0014", the new episodes won´t be marked as unplayed and I have to do it manually.
However, if the format of the date is something like "15 of november", the new episodes will be marked as unplayed.
I have tried to modify the format of the date of the iPhone to U.S. (I am spanish), but nothing changed.
Do you have any idea about the reason of this behavior? Checking all the new episodes manually is very annoying.
Thank in advance.

I don´t know why but the problem was solved two days ago. Now, the format of the date in the app is exactly the same for all the podcasts, the "correct" one.
I guess that apple has modified something in the database to use the same format that it was using the iTunes app of OSX.

In IPhoto I changed movie dates after thumb nails were created in IMovie but the new dates are not showing up in IMovie. Is there someway to refresh the IPhoto event in IMovie?

Background: I'm transferring file folders from a Visa laptop via an external hard drive to my IMac. In the folders are photos and videos from different cameras. SO I first tried to import to IMovie but it would not recognize any of the files. So then I imported into IPhoto and both photos and videos were imported and I created events for each folder. When I first opened IMovie I had to wait for it to create "thumb nails". Then I could view the events in IMovie BUT the video clips are not together because they have vastly different dates and are mixed with videos from other events. I looked at the dates and said I can fix that in IPhoto which i did but those new dates are not showing up in IMovie. I think I need to somehow refresh the event data that Imovie is using but have not found how to do that in either IPhoto or IMovie.
I'm doing this on three events with about 100 photos and videos. But I have many 1000s more to do so need to know how to either fix this or delete these events, reimport, change the dates, then open again in IMovie. I'm sure that would work but I can't understand why changing the dates in IPhoto is not being reflected in IMovie.
Appreciate any tips or pointers.
OBTW this is my first question as a first time Apple owner.

It was suggested I move this question to IPhoto or IMovie which I did.
Well moving to a different discussion group did not provide an answer to this question either. But what I finally did was import one batch of photos and videos into IPhoto for a given day at a time. Working with these I could change the date and times in order to get them in the original sequench taken. Then I would create an album with that batch. These would all be on the same day (IMove was closed for this phase). Then I would open IMovie, generate the thumbnails for that album, and select the album I had created. This was necessary because the importing process in IPhoto was using incorrect dates for my video so it was a real struggle finding them in IMove until I developed this approach.
I believe that this whole process was so screwy because I was importing from an external hard drive not a camera. I had these photos on a PC and did not have the original cameras to use to import directly which I am fairly sure would have made this easier!

New tabs are not updating the names of the sites they have loaded. When I open a new tab and load a site, the tab simply stays named "New Tab". When I open a link in a new window, it shows "Connecting..." even while its fully loaded.

New tabs are not updating the names of the sites they have loaded. When I open a new tab and load a site, the tab simply stays named "New Tab". When I open a link in a new window, it shows "Connecting..." even while its fully loaded.

This issue can be caused by an extension that isn't working properly.
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]

Fox news slideshows are not working in Vista Home 64 bit.

All fox news slideshows are not working since firefox 3.6 started. I can't get them to work in Internet explorer either.
== URL of affected sites ==
http://

Error: $.ad is undefined
Source File: http://www.foxnews.com/static/all/js/slideshows-pack.js
Line: 850
// Slideshows - updated: 04/30/2010
// Dependencies: jQuery, jfoxCarousel plugin
(function($){
function SlideShows() {
this._data = {}; // slideshow data
this._info = {}; // current slideshow info
this._relatedMedia = {}; // related media data
this._trackData = false;
this.initialized = false;
this.toolTipId = "carousel-tooltip";
this.defaultTrackFrequency = 1; // tracker trigger
this._preloaderSrc = "/static/all/img/slideshow/slideshow-preloader.gif";
this._timer = { // timers
main: { fadeIn:800 },
carousel: { fadeIn:300 },
overlay: { onLast:10000,fadeIn:300,fadeOut:300 }
this.currentFocus = 1; // current item in focus
this.holderObj = {}; // holder for elements
this.hashObj = {}; // hash location holder
this.imgPreloadObj = {}; // holder for preloaded images
// carousel object controllers
this.carouselControlObj = {};
this.overlayControlObj = {};
this.trigger = { // listeners
main: false,
carousel: false,
overlay: false
this.overlayTimeout = false; // overlay timeout holder
SlideShows.prototype = {
init: function(config) {
for (i in config) { this['_'+i] = config[i]; }
this.main.root = this.carousel.root = this.overlay.root = this;
this.hashObj = this.helper.getHash();
if (typeof $.fn.jfoxCarousel'undefined') {
showToConsole("[init] Error: carousel plugin not found!");
if (this._trackData) { // set tracking data
sTracker.set(this._trackData);
sTracker.track("pageLoad"); // page load tracker
this.preload();
this.setHolders();
this.initialized = true;
preload: function() {
var preloadImg = new Image();
preloadImg.src = this.preloadSrc;
setHolders: function() {
var SH = this;
var slideshowElm = $("#slideshow");
this.holderObj = {
doc: $(document),
body: $("body"),
intro: $("#section-intro"),
main: slideshowElm.find("#main-img"),
mainHolder: slideshowElm.find(".slideshow-placeholder"),
mainControl: slideshowElm.find(".slideshow-controller"),
description: slideshowElm.find(".slideshow-desc"),
relatedMedia: slideshowElm.find(".slideshow-related"),
carousel: slideshowElm.find(".slideshow-feature .slideshow")
this.holderObj.intro.each(function(){
var intro = $(this);
intro.find("h1:first").html(SH._info.title);
intro.find("p:first").html(SH._info.dek);
if (this.holderObj.main.size()>0) {
this.main.properties.minHeight = this.holderObj.mainHolder.innerHeight(); // get set height as "min-height"
this.main.build();
if (this.holderObj.carousel.size()>0) {
this.carousel.build();
$(document).ready(function(){ // wait for page load for the overlay
SH.holderObj.overlay = $("#slideshow-overlay");
var set = (SH.holderObj.overlay.size()>0) ? (typeof $.fn.jfoxCarousel!=='undefined') ? SH.overlay.set() : false : false;
SH.setDocReadyListeners();
this.setListeners();
setListeners: function() {
var SH = this;
var control = this.holderObj.mainControl;
// main image controls
control.find(".prev").click(function(){
SH.main.prev();
return false;
control.find(".next").click(function(){
SH.main.next();
return false;
if (typeof touchEventListener!=="undefined") {
var listenerConfig = {
elm: SH.holderObj.mainHolder,
moveSensitivity: 15,
eventsCallback: {
touchmoveMoveOnce: function(direction,moveProperties,rawEvent) {
// move callback - sensitivity
var directions = direction.join("|");
if (directions.indexOf("left")>-1) {
control.find(".next").trigger("click");
if (directions.indexOf("right")>-1) {
control.find(".prev").trigger("click");
touchEventListener.append(listenerConfig);
setDocReadyListeners: function() {
var SH = this;
// browse slideshow overlay
$(document).ready(function(){
$("#section-intro .additional-slides a").click(function() {
SH.overlay.show();
return false;
SH.holderObj.overlay.find(".close a").click(function(){
SH.overlay.hide();
return false;
replaySlideshow: function() {
var SH = this;
//TODO: build replay
this.overlay.hide(); // hide overlay
this.main.build(this.currentFocus = 1); // reset focus
sTracker.track("replaySlideshow");
// main image holder
SlideShows.prototype.main = {
properties: {},
build: function(slide,origin) {
var SH = this;
var root = this.root;
if (root.trigger.main) { return false; }
root.trigger.main = true;
slide = slide || false;
origin = origin || "main";
var control = root.holderObj.mainControl;
var data = root._data;
var initData = false;
var desc = [];
var helper = root.helper;
if (slide) {
if (slide 0) { desc.push('Source: ' + data.items[slide].source + ''); }
root.holderObj.description.html(desc.join(""));
// load related media
if (root._relatedMedia.items) {
var rmItems = root._relatedMedia.items;
if (rmItems.length>0) {
var rel = [];
rel.push('Related Articles');
for (var x=0; x 0) {
root.currentFocus--;
SH.build(root.currentFocus);
sTracker.track("clickPrevMain"); // tracker
if (!SH.isLast() && root.overlayTimeout) { clearTimeout(root.overlayTimeout); } // clear overlay timeout
isLast: function() {
var root = this.root;
return (root.currentFocus+1 > root._data.items.length) ? true : false;
// carousel
SlideShows.prototype.carousel = {
build: function() {
var SH = this;
var root = this.root;
var carousel = root.holderObj.carousel;
var data = root._data;
var list = [];
for (var x=0;x 0) {
var li = $(".slideshow > ul",carousel).children();
li.each(function(i){
var el = $(this);
var setClass = (i == eventObj.target-1) ? el.addClass("active") : el.removeClass("active");
controlsCallback: function(control) { // callback to set up controls
root.carouselControlObj = control;
carousel.find(".prev").click(function(){ // previous link
control.stopAutoScroll();
control.slide('prev');
sTracker.track("clickPrevCarousel"); // tracker
return false;
carousel.find(".next").click(function(){ // next link
// show overlay on last carousel link
//var lastLink = (!currentEventObj) ? false : (currentEventObj.batch.current+1 > currentEventObj.batch.max) ? $(document).ready(function(){ root.overlay.show(false,true); }) : false;
control.stopAutoScroll();
control.slide('next');
sTracker.track("clickNextCarousel"); // tracker
return false;
carousel.jfoxCarousel(config);
if (typeof touchEventListener!=="undefined") {
var listenerConfig = {
elm: carousel,
moveSensitivity: 15,
eventsCallback: {
touchmoveMoveOnce: function(direction,moveProperties,rawEvent) {
// move callback - sensitivity
var directions = direction.join("|");
if (directions.indexOf("left")>-1) {
carousel.find(".next").click();
if (directions.indexOf("right")>-1) {
carousel.find(".prev").click();
touchEventListener.append(listenerConfig);
// overlay
SlideShows.prototype.overlay = {
set: function() {
var root = this.root;
var overlay = root.holderObj.overlay;
overlay.find(".slideshow-feature").each(function(){
var carousel = $(this);
var allItems = carousel.find(".slideshow ul").children().children();
allItems.each(function(){
var div = $(this);
var link = div.find("a:first").attr("href");
div.hover(function(){
div.css("cursor","pointer");
},function(){
div.css("cursor","");
}).unbind("click").click(function(){
window.location.replace(window.location.hostname + link);
var config = {
auto: { set:false,speed:3000 }, // auto scroll
slide: "horizontal", // horizontal or vertical
scroll: 3, // number of items to scroll per event
show: 3, // items shown
speed: "slow", // scroll speed
rotate: false, // rotate back to star if end
//focus: { item:0,animate:false }, // focus to target item on load
eventCallback: function(eventObj) {
if (eventObj.batch.current1) {
carousel.find(".prev").addClass("inactive");
} else {
carousel.find(".prev").removeClass("inactive");
if (eventObj.batch.currenteventObj.batch.max) {
carousel.find(".next").addClass("inactive");
} else {
carousel.find(".next").removeClass("inactive");
controlsCallback: function(control) { // callback to set up controls
root.overlayControlObj = control;
carousel.find(".prev").click(function(){ // previous link
control.stopAutoScroll();
control.slide('prev');
sTracker.track("clickPrevOverlay"); // tracker
return false;
carousel.find(".next").click(function(){ // next link
control.stopAutoScroll();
control.slide('next');
sTracker.track("clickNextOverlay"); // tracker
return false;
carousel.jfoxCarousel(config);
if (typeof touchEventListener!=="undefined") {
var listenerConfig = {
elm: carousel,
moveSensitivity: 15,
eventsCallback: {
touchmoveMoveOnce: function(direction,moveProperties,rawEvent) {
// move callback - sensitivity
var directions = direction.join("|");
if (directions.indexOf("left")>-1) {
carousel.find(".next").click();
if (directions.indexOf("right")>-1) {
carousel.find(".prev").click();
touchEventListener.append(listenerConfig);
show: function(delay,isReplay) {
isReplay = isReplay || false;
delay = delay || false;
var root = this.root;
if (root.trigger.overlay) { return false; } // if already open
var SH = this;
delay = (isNaN(delay)) ? 0 : delay; // delayed show
root.overlayTimeout = setTimeout(function(){
SH.setReplay(isReplay);
if (root.main.isLast()) {
root.holderObj.overlay.fadeIn(root._timer.overlay.fadeIn,function(){ root.trigger.overlay = true; });
sTracker.track("showOverlay"); // tracker
else {
root.holderObj.overlay.fadeIn(function(){ root.trigger.overlay = true; });
},delay);
hide: function(delay) {
delay = delay || false;
var root = this.root;
if (!root.trigger.overlay) { return false; } // if already closed
delay = (isNaN(delay)) ? 0 : delay; // delayed hide
setTimeout(function(){
root.holderObj.overlay.fadeOut(root._timer.overlay.fadeOut,function(){ root.trigger.overlay = false; });
sTracker.track("hideOverlay"); // tracker
},delay);
setReplay: function(isReplay) {
var root = this.root;
var overlay = root.holderObj.overlay;
var firstList = overlay.find(".slideshow-feature .slideshow ul").children().filter(":first");
var divs = firstList.children();
var replayDiv = divs.filter(":first");
var cloneDiv = replayDiv.next();
function configInfo(elm) {
var currentSS = root._data.items;
var info = root._info;
var count = currentSS.length;
var first = currentSS[0];
var slideshowTitle = (info.title.length > 16) ? info.title.substring(0,16) + "..." : info.title;
var slideshowImg = first.media.tm;
var slideshowDate = info.title.date;
function replay() {
root.replaySlideshow();
var items = elm.children();
items.filter("p.photo-count").html(count + " image" + [[count>1) ? "s" : ""]];
items.filter("p.date").html(slideshowDate);
items.filter("p.photo").each(function(){
var item = $(this);
item.find("a").attr({ href: "#", title: slideshowTitle });
item.find("img").attr({ alt: slideshowTitle, src: slideshowImg });
items.filter("h4").each(function(){
var item = $(this);
item.find("a").attr("href","#").html(slideshowTitle);
items.find("a").unbind("click").click(function(){
replay();
return false;
elm.hover(function(){
elm.css("cursor","pointer");
},function(){
elm.css("cursor","");
}).unbind("click").click(function(){
replay();
return false;
if (replayDiv.children().size()0) {
replayDiv.html(cloneDiv.html());
configInfo(replayDiv);
if (isReplay) {
replayDiv.addClass("active").show();
cloneDiv.hide();
} else {
replayDiv.hide();
cloneDiv.show();
SlideShows.prototype.helper = {
toNum: function(item) {
item = (isNaN(item)) ? parseInt(item.replace(/[a-zA-z]/gi,""),10) : item;
return isNaN(item)?0:item;
imgLoad: function(obj,fn) {
var SH = this;
obj.alt = obj.alt || "";
if (obj.preload && !$.browser.opera) { // opera =/= img.onload
if (obj.mainHolder) { obj.mainHolder.css({ background:"url("+obj.preloaderSrc+") no-repeat center" }); }
var img = new Image();
obj.holder.css({ display:"inline", opacity:"0" });
img.onload = function() {
if (obj.outer) {
if (img.height > SH.toNum(obj.outer.minHeight)) { obj.outer.holder.css("height","auto"); }
else { obj.outer.holder.css("height",obj.outer.minHeight); }
obj.holder.attr("src",obj.src).animate({ opacity:"1"},obj.speed,"linear",function(){
if (obj.mainHolder) { obj.mainHolder.css({ backgroundImage:"none" }); }
$(this).attr("alt",obj.alt);
fn();
img.src = obj.src;
} else {
if (obj.mainHolder) { obj.mainHolder.css({ backgroundImage:"none" }); }
obj.holder.css({ display:"inline", opacity:"0" });
obj.holder.attr({
src: obj.src,
alt: obj.alt
}).animate({ opacity:"1"},obj.speed,"linear",function(){ fn(); });
getHash: function() {
var hash = (window.location.hash).substr(1);
if (hash) {
var pairs = hash.split('&');
var valuePair = {};
for (var x=0;x 1 && callback && count%freq0) {
callback(data);
var sTracker = new Trackers(); // private
function showToConsole(str) {
if (typeof window.console'object') { console.log(str); }
var slideShowsPack = window.slideShowsPack = new SlideShows();
})(jQuery);
// Tracking Data Here
var trackData = {
ads: {
buildSlide: {
frequency: 1,
callback: function() {
$(document).ready(function(){
if (typeof $.ad.dc.load!=="undefined") {
$.ad.dc.load();
omni: {
buildSlide: {
frequency: 1,
callback: function(data) {
data = data || false;
if (!data) { return false; }
if (!data.slideNumber) { return false; }
if (typeof $.ad.omni.load!=="undefined") {
$.ad.omni.load({ "slide": data.slideNumber });
var initializeSlideShow = window.initializeSlideshow = function() {
if (typeof slideshowData!=="undefined") {
if (!slideShowsPack.initialized) {
slideShowsPack.init({
data: slideshowData,
info: slideshowInfo,
relatedMedia: relatedsData,
trackData: trackData
} else {
if (typeof window.console==='object') { console.log("[error] No Data found for: slideshowData"); }
This the line highlighted:
if (typeof $.ad.dc.load!=="undefined") {

TS4036 Hi, I have recently upgraded from and Iphone 4 to 5. I completed a back up on my iphone 4 via icloud which went ok. When setting up my new phone I selected to set up as a new phone and not via icloud back up. Is there anyway I can restore my det

Hi, I have recently upgraded from and Iphone 4 to 5. I completed a back up on my iphone 4 via icloud which went ok. When setting up my new phone I selected to set up as a new phone and not via icloud back up. Is there anyway I can restore my details to my new phone? Thanks Hayley

Welcome to the Apple Community.
Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

My notes from my iphone4 have been deleted. Heres the problem, the reason it is deleted is because i accidentally deleted my gmail messages. i guess my notes were there to. the notes are not in icloud and not in gmai. is there any way i can get them back?

My notes from my iphone4 have been deleted. Heres the problem, the reason it is deleted is because i accidentally deleted my gmail messages. i guess my notes were there to. the notes are not in icloud and not in gmai. is there any way i can get them back?

Qualdog-12 wrote:
My friend deleted some of my apps from settings as a prank, and I can't get them back by using the App Store.
if they are no longer in the app store, you can not get them back.

New purchases are not on icloud

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