New QIP6416-2 does not recieve remote commands
I recently ordered a new QIP6416-2 and its not recieving remote commands.
Any help?
There are several possibilities including improper setup, but let's assume that is OK. First, be sure to set the remote to operate the STB and not something else (easy to accidentally bump a button). Try the buttons manually on the front of the STB to confirm signals are going to the TV. If those are OK, there could be more technical issues. One that I am experiencing is that my Samsung LCD model 850 TV emits IR interference and often renders the remote useless. If the TV is in "Standard" mode, it works most of the time. If the TV is in "Movie" mode, the remote is totally ineffective. More information on your rig would help. You might also try - shudder - phoning tech support.
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Application Basics
Name Firefox
Version 33.0.1
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Driver Date 1-30-2013
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