New Quantum Gateway G1100 Prohibited LAN devices?

Hi I just received a new Quantum Gateway for FiOS TV and Internet, the LAN ports on the device are covered with a sticker prohibiting other than consumer electronics to be used. What devices are the einsteins at FiOS refering to? Are they trying to prevent attaching ethernet switches to expand the number of LAN ports? Has Verizon disabled NAT functionality?
Anybody know what Verizon is up to?
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Probably there to provide legal cover if somebody plugs in a medical device or some other mission critical thing.
NAT is a must for these routers; don' t know why you'd assume it wasn't there. WIthout it, they would be worthless.
Switches are fine. Many folks, myself include, expand our wired networks using switches.
As long as you aren't running a trauma unit or a nuclear power plant, ignore the label. The G1110 is a very good router. Use it and enjoy it.
Enjoy.
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Similar Messages

Quantum Gateway G1100 router - can't get ethernet ports to work?!

I just got a Quantum Gateway G1100 router, and the improvement in wireless networking speed over my old Actiontec router is as advertised.
However, I find that I can’t get any of my wired devices to connect to the router via any of the four yellow Ethernet ports on the back of the unit. I can only connect to this thing wirelessly. Hooking up my PC to the router with an Ethernet cable gets me no connection, not even to the router itself at 192.168.1.1 (or myfiosgateway.com).
I have a PC, a printer, a network drive/media server and a Roku all wired to my router, none of them are detected. I can connect my PC and Roku wirelessly, but the network drive and printer must be wired.
The instructions act like it should be plug-and-go for the Ethernet ports, which has always been my experience with other routers over 10+ years of using Linksys, Netgear, D-Link, Actiontec, etc., units. Usually it’s the wireless network config that has hiccups. This is a first for me.
Am I missing something obvious? I’ve swapped back in my old Actiontec router just to check things out, and the wired devices all see my home network and the internet as well.
Interestingly, if I go to the “My Network” tab on the router, I see one and only one Ethernet device. I don’t know what it is, and it is labeled “Active”, but it’s sitting on 192.168.1.4, which is the static IP address I’d configured my network drive to grab, yet it is not the network drive (any attempt to connect to it just times out).

it does give me an IP address for the ethernet connection - 192.168.1.151 - that is different from the one for the wireless connection, which is 192.168.1.152. I can see both of these listed on the router's connections as well, in the My Network tab, if I Show All. But if I disable the wireless, my PC cannot ping either iteself or the router at 192.168.1.1.
In fact, I can ping 192.168.1.152 (the wireless connection) but never 192.168.1.151.
There is no IP address for my other wired devices, except that I do see 192.168.1.4 appearing, which is the static address of the network drive device. But I cannot connect to it (there is a web and media server running on the device which ordinarily pops up a config screen at 192.168.1.4).

Samsung WiFi printer can't connect to new Quantum Gateway router?!

We recently replaced our 3-year-old router with the latest Quantum Gateway router and upgraded fios speed from 25/25 to 50/50.
Every device (PC, phones, tablets, and TV) was able to connect to the new network. BUT, our Samsung Wifi printer (M283x seriers) cannot connect at all. With the older router, we were able to access the printer thru Wifi network from two different PCs..
We did not relocate the router and we did not move the printer, so singal strength was not the issue. We even uninstalled and then re-install printer driver to PC to set up the network again. Tried every connecting option that Samsung had suggested, but everything failed.
We also tried to log in to Router Admin site to add this printer, didn't work. WPS was turned on and we couldn't figure out why this new network doesn't add the printer. This router did not like our printer.
One funny thing was that if we turned OFF all the security settings, the router allowed this device to connect to WiFi.
Can anyone help? Thanks a lot!
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I have a solution for you. After upgrading to the Quantum Gateway last week, My Samsung 2835 printer had the same problem. It turns out that the printer doesn't play well with the Quantum Gateway when the Samsung "Wi-Fi Direct" function is enabled. All you have to do is log in to the printer web page. Then, under Settings--> Network Settings--> Wi-Fi Direct... Turn Wi-Fi Direct off using the drop down menu. Hit "Apply", then power cycle the printer. After this you can use WPS or manually configure the printer and it will connect right away. Thank the Verizon technical guy J.W. for figuring this one out by capturing the Wi-Fi traffic between the Gateway and printer.

Asserting OpenDNS on Verizon Quantum Gateway G1100 ?

Just received and setup the latest Verzion wireless router, walking through all the options, turning off uPNP, etc.
However, I see no way to assert alternatIve DNS service, e.g. OpenDNS with this router and the manual only privides Prrimary/Secondary DNS settings for default disabled IPv6.
Does anyone know how specific IPv4 DNS Primary/Secondary IPs for the router (and therefore Clients) can be asserted- specifically for OpenDNS?
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I have OpenDNS configured on the Quantum Gateway. It's easy.
Log in to the router.
Click "My Network."
On the left side click "Network Connections."
Click on "Broadband Connection"
Click the "Settings" button at the bottom of the screen.
Enter the OpenDNS server's in the primary and secondary DNS server boxes.
Click Apply.
Enjoy faster DNS lookups and/or web site filtering.
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G1100 Quantum Gateway Router MOCA LAN Password

Am unable to set the MOCA LAN password on the G1100 to encrypt the MOCA LAN to anything other thatn the default. It takes the new password but when you apply it it reverts to the original default. This is a security issue as it is the default password that it published in the instructions, makin the internal LAN MOCA that runs under the Condo vulnerable. Have been in touch with tech support twice and been told that this will have to be addressed in a new firmware version. Is this a known issue? Any way to document this somewhere so that it will get resolved in a future release? Tech support not able to help and referred my to this board in last session. I would assume a update request or trouble ticket would need to come from Verizon directly to the manufacturer or the firmare techs, and not from a verizon forum?? Anyone else experience this issue? Please note that this is on the MOCA LAN *NOT* the MOCA WAN. My router and ONT are provisioned to ethernet on the WAN side. Appreciate any insight as to resolution or new firmware relesase dates.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

How to clear old devices from My Network list on Verizon Quantum Gateway G1100?

There are a bunch of devices that haven't been on the network for two weeks (when I set up the new router) and won't be on again ever in My Network (http://myfiosgateway.com/#/network). I've blocked them but want to remove them so they aren't in the list. How can I do this?
On http://myfiosgateway.com/#/advanced/dhcp/connections the devices that haven't been on in two weeks are showing as active there, however my work laptop is showing as expired even though it was connected several days ago. I can delete the expired one - all the other old ones are still active.
Confuzzling, especially considering there are 73 days left on the IP address lease of the never-to-be-seen-again devices, while a device that connected for the first time today has 3 hours left.
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Reboot the router and they should be gone.
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Quantum Gateway G1100: DNS aliases?

Is there any way to set up DNS aliases (or roughly equivalent) in the G1100's DNS server?
I was able to fake it with the MI424WR by adding a hostname with the same IP address as an existing one; but the G1100 won't let me do that.
Any alternative suggestions other than punting on the G1100's DNS server and setting up my own? I've done that before; and I can do it again. But, as my needs are pretty modest, it was convenient to use the one in the MI424WR.

BradenMcDaniel wrote:
Is there any way to set up DNS aliases (or roughly equivalent) in the G1100's DNS server?
I was able to fake it with the MI424WR by adding a hostname with the same IP address as an existing one; but the G1100 won't let me do that.
Any alternative suggestions other than punting on the G1100's DNS server and setting up my own? I've done that before; and I can do it again. But, as my needs are pretty modest, it was convenient to use the one in the MI424WR.
What do you mean by DNS aliases?
You want to change the DNS servers the router use? Enter the server ip addresses on the Network (home/Office) properties page
You want to add some special DNS entries? Add them as new DNS entries via Advanced, DNS server, Add DNS entry.
That's how it was done on the Rev I actiontec and all other routers I've ever used support doing it basically the same way.

Quantum Gateway G1100 wifi blinking light

About 3 weeks ago we had FIOS installed. (50/50 internet + TV PACKAGE)
I noticed the last few weeks that the wifi icon on the router blinks white, then fast red. The wifi usually works and we havent' seen any major issues but according to the manual the light should stay solid white. (The blinking means reconnecting etc.)
When I contacted FIOS support they suugested to reset the ONT battery, but no battery is installed as apparently it wasn't needed if you are not using phone etc. Is something going on with this router or is this a normal occurance?
Cheers

ponsholm wrote:
What do you mean associating/disassociating? You mean a wifi device that disconnects abruptly?
In a sense. Many devices, such as smartphones will often cycle the wireless radio off while they are on battery and not actively doing anything. If the light is trying to indicate this type of activity, it may just be normal to see happen.
Just some thoughts to ponder with. Otherwise, I wouldn't be surprised if there is a firmware problem, or if this is just truly a cosmetic thing.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Inaccurate Shipping and Handling Charge for New FIOS Quantum Gateway Router

I ordered the new Quantum Gateway Router under the special promotion (reduced price of $99.99. The website specifically said in the ad that "your new router will have a shipping and handling charge of $5.99". When I placed the order the shipping and handling charge was $9.99 ($5.00 more that advertised. Has anyone else had this problem?

I think everyone who has ordered this router has seen this issue.
Have you tried calling Verizon?
Good Luck.
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You can bridge the Fios Quantum Gateway Router

Long story short. I could not figure out how to disable SIP on the Fios Gateway Router and some my Intercom Video Door station in use by my Control4 uses SIP. The router was causing conflicts and Control4 advised that SIP needs to be disabled on the router. Disabling SIP is a very common answer to people using IP based video conferencing or VOIP phones. That left me with 2 choices. Get the Fios Quantum Gateway to bridge and install my own router where SIP can be disabled, or get rid of Fios and use an ISP that does not require a combo "modem"/router. I didn't want to give up on Fios so easily. My installation was new and I am happy with the uptime and performance. I spent 2 days trying to get my Fios Quantum Gateway to Bridge. I am writing this up so that someone else doesn't have to live the pain I've lived. First up, after multple days of looking, their are limited instructions on getting the Fios Quantum Gateway router to bridge. The instructions you can find are for the Actiontec router. It's "almost" the same router but not 1:1. Most step by step guides say that the steps for the Actiontec will work for a FIos Quantum Gateway. That's not inaccurate, but isn't fully accurate either. Their are steps involved in the Acitontec instructions that do not apply to the Fios Quantum Gateway. First - this link is the baseline instructions I found that mostly work: http://www.dslreports.com/forum/r27666920-How-to-Make-Actiontec-MI424WR-Revision-I-Rev-I-a-Network All credit to the authors that came before me. I didn't discover these steps. I hijacked them and tested them with some revisions for a Fios Quantum Gateway router. I take not credit or responsbility for any action you take based on my post. It "works for me" and continues to work after 24 hours. My please note that I am using Coax/MoCa from the ONT to the Router and that Ethernet was not an option. I am going to repost the steps verbatim, but add some notes along the way where my experience was different in bold. I highly recommend you read the entire thing one time before starting with the step-by-step. You can replace the word Actiontech with Quantum Gateway in the below. Their are subtle differences in termonligy between the Acitontec and the Quantum. If you see a step in the guide and can not follow because your Quantum doesn't have the same display, you must find the nearest equivelement or ignore it entirelly. First get your Router and Actiontec set up like so: ONT -> Coax -> Actiontec Coax Port -> Actiontec LAN Port 1 -> My Selected Router WAN Port. Unplug the cable from the WAN Port, but keep it nearby. I was actually in LAN Port 1 on the Quantum Gateway but I don't think it will actually matter.
Now we need to obtain the WAN MAC address of each Router device.
For the Actiontec go to: Top Menu – Advanced – MAC Cloning – Set Mac of Device – Broadband (Coax). Here you should see the MAC Address, write this down on a paper or something. This is critical. You need to do this. Without the clone, I was unable to bridge. Note that I did not have to STAY cloned. I just had to clone until the lease expired even though I believe I had released the IP successfully. For your own router: You need to look this up yourself. The ASUS RT-N56U (w/ custom firmware) has a spot that just displays my WAN MAC address for me. I'm using an EdgeRouter from Unfi. Nobody can help you here except the forums for the router you are using because how you do this is different from router to router (generally speaking.)
Once you have both of these pieces of information, it is time to start.
1. Hardware Reset Actiontec Router I wouldn't do this. I didn't. I would actually save a copy of the configuration you have on the router before going any further, in case you have to hardware reset and restore your router.
2. Log into Router using [ admin/password ].
3. Change admin login info and set a different password. There should be a link on the side.
4. Top Menu – My Network – Side Menu – Network Connections – Network (Home/Office) – Settings – IP Address – Setto 192.168.x.1 where x is not used on your LAN – Apply
*NOTE*: Upon changing the default gateway IP of the Actiontec from 192.168.1.1 to 192.168.x.1, you will need to [ ipconfig /release ] and [ ipconfig /renew ] from Command Prompt, so your computer can quickly reconnect to the Actiontec. I changed this to 192.168.0.5 because my DHCP starts at 50. The Fios default is 192.168.0.1 and not .1.1.
5. Log back in to Actiontec router with new IP and new password you previously set.
6. Top Menu – Wireless Settings – Side Menu – Basic Security Settings – Wireless Off – Apply 7. Top Menu – Firewall Settings – Side Menu – General – Minimum – Apply
8. Top Menu – My Network – Side Menu – Network Connections – Advanced 9. Top Menu – My Network – Side Menu – Network Connections – Broadband (Coax) – Settings – Release – Apply
*NOTE*: If your IP address is not released properly you will need to wait 2 hours for your lease to expire or you’ll need to call Verizon Tech and get them to restart your system.
10. Broadband (Coax) – Settings – IP Distribution – Disable – Apply 11. Broadband (Coax) – Settings – DNS Server – No DNS Server – Apply 12. Broadband (Coax) – Settings – IP Address – No IP Address – Apply
13. Top Menu – My Network – Side Menu – Network Connections – Network (Home/Office) – Settings – IP Distribution – Disable – Apply 14. Network (Home/Office) – Settings – DNS Server – No DNS Server – Apply 15. Network (Home/Office) – Settings – UNcheck Box to Left of Wireless – Apply
*NOTE*: The old guide will tell you to uncheck the box to the left of “Coax” here. Unfortunately, in the Rev. I, Ethernet and Coax are stuck together as “Ethernet/Coax” and you can’t split the two. If you uncheck the box to the left of “Ethernet/Coax”, you will lose connection with the Actiontec Router and you will be forced to hard reset and start all over again.
16. Network (Home/Office) – Settings – Check Box to Left of Broadband (Coax) – Apply 17. Network (Home/Office) – Settings – Check STP Box to Right of Broadband(Coax) – Apply The Quantum Gateway didn't have an STP box to uncheck. I ignored this step with no adverse effects. 18. Network (Home/Office) – Settings – Network – Broadband Connection – Apply
19. Top Menu – Advanced – MAC Cloning – Set Mac of Device – Broadband (Coax) Using the information you gathered at the beginning: a. Set the WAN MAC of your selected Router to the MAC address listed here. b. Set the Address here to the WAN MAC of your selected router that will be connected to the Actiontec to avoid conflicts.
20. Plug the cable from Actiontec LAN Port 1 to your Routers WAN Port. Your router should be getting a WAN IP from Verizon. Test to make sure your WAN is established and that you can connect onto the internet, browse pages. Run a speed test to make sure everything is peachy.
*NOTE*: If your router did not get a WAN IP, you have a problem. I would recommend trying to re-trace your steps to see if you missed anything or just start all over and hard reset. :\
21. If everything worked out fine, connect a cable from your Router’s LAN Port 4 to the Actiontec LAN port 4. Again, I was using Port 1. But it shouldn't matter. I haven't tried other ports.
22. Power cycle your STB if you wish. You should see your STB show up in your DHCP list and it should be getting VOD/Widgets. This wasn't neccessary for me as I don't use Verizion TV service. Your millage may very. -V

NOTE: about bridging the Quantum Gateway G1100 Information about this is in DSLReports.com - Verizon FiOS FAQ. SEE: Verizon Online FiOS FAQ -> 3.2 Moca -> Can I get an ethernet connection in a room with only coax? There is a list of instructions for bridging routers, but the Verizon Quantum Gateway is not included there. Follow down the instructions and at step 2.5 here is added information that is not in the FAQ yet.
Instruction 2.5...
2.5a) The Verizon Quantum Gateway G1100 is slightly different from the Actiontec MI424wr. If your primary router's broadband connection is provisioned over coax, you need to disable the remote router's coax WAN connection to prevent it from attempting to become the primary router. If your broadband connection from the ONT to your primary router is ethernet, this step may be unnecessary.
Click on the MY NETWORK icon at the top.
Select NETWORK CONNECTIONS from the menu on the left.
If you’re using the Verizon Quantum Gateway G1100 as the remote router the Network Connections panel will show Broadband Connection (Ethernet/Coax) instead of Broadband Connection (coax).
Click on Broadband Connection (Ethernet/Coax)
The next panel displays Broadband Connection (Ethernet/Coax) Properties as its title. There is a Disable button at the top of the panel. There is also a Settings button at the bottom of the panel. You will come back to the Disable button.
Click on the Settings button.
The next panel displays the same title as the prior panel: Broadband Connection (Ethernet/Coax) Properties
In the middle of the panel next to the heading Enable/Disable Coax Link: there is a button labeled Disable.
Click on Disable.
Click on the Apply button at the bottom of the panel.
You will be taken to the Broadband Connection (Ethernet/Coax) Properties panel that you saw before.
At the top of this screen there is a button labeled Disable
Click on Disable
Click on the Apply button at the bottom of the screen.

My FIOS App for iOS and FIOS Quantum Gateway

I have a new FIOS Quantum Gateway G1100 with a new firmware update including guest Wi-Fi. When I try to use the My FIOS App on my iPad Air 2 and then access the Router and Wi-Fi information I get an error message unable to retrieve Wi-Fi Details. When I try to manage the FIOS Quantum Gateway I get an error message IPAddress Missing for VZID. I'm also unable to access any of the router settings from this app and nothing happens when tap the > symbol.

Make sure you have the latest version of the MyFios app. It's version 3.9.2.10, which you can find on the "App Settings" menu or in the App Store's update page. Updates are handled through the App Store.
Enjoy.
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WiFi extender with FIOS Quantum Gateway

Hi, I have a Netgear WN1000RP wifi booster that worked fine with my old Verizon modem/router. I recently got the new Verizon FIOS Quantum Gateway G1100 router, and the wifi booster no longer works. I read on another forum that this could be due to the MoCA standard being different. The G1100 supports MoCA 2.0; whereas, most boosters only support MoCA 1.1. According to the G1100 user manual, the G1100 supports MoCA 1.1 also, but I don't know how to set it to use MoCA 1.1 instead of MoCA 2.0. Does anyone know? Has anyone else found solutions for using a wifi booster with the G1100? Thank you!!

I am also having a similar problem. My older third generation router plays and communicates nicely with my MoCA modems around the house. They are a bit older (and I'm not sure how easy it is to get MoCA 2.0 equipment anyway), so they are probably the 1.1 standard. The new G1100 doesn't see them at all though everything else works. I assumed from the manual that 1.1 support is automatic and couldn't find anything in the configuration menus to make it downgrade to 1.1. Perhaps it is a bug in the firmware or hardware. It would be interesting to hear if others have gotten the G1100 to work with older MoCA equipment.

Quantum Gateway Router Problems

Hello.
After installing my new quantum gateway router, I have had nothign but problems. The router will connect to the laptops and phones very reliably, but it never has a stable connection with either a ROKU 3 or Amazon Fire STick int he same room. I can watch the connection connect and disconnect over and over.
Range is not a problem, ans sometimes the connection will hold so long as the device is in use. But, if I come back the next morning it is anybody's guess whether my streaming devices will connect.
I have read many problems and complaints regarding this issue with this router. Any suggestions?

im having the same problems man. I Cant even connect any device wirelessly to the new quantum router. I always get dns isnt resolving xbox server names for the x1. Plz someone tell us how to fix this.i tried basically EVERYTHING. port forwaring, static ip, changing the compatibility mode and everything but still no change. Is the router preset with a setting that restricts online connectivity? but it works only when its wired. Someone please help

FiOS Quantum Gateway - Edit Port Forwarding Entries

New to FiOS. Installer provided the new Quantum Gateway.
Can't seem to figure out how to edit Port Forward entries on this gateway. Seems I can only add or delete them. But once created, no way to edit them to change. So to change anything, I have to delete the existing entry and recreate it. Pain in the ARSE.
Many other awefull interface usage issues on this gateway. Definately a lot of room for improvement.
...Also couldn't find anywhere to update firmware, so I'm guessing Verizon has no plans to ever release updates for this gateway...
Can't Edit DHCP Address Reservations
Can't Edit Port Foward assignments
Can't Release Address Reservations
Can't Convert DHCP Lease to a Reservation AND change the IP you'd like to assign (can convert to a reservation, but only using the IP dynamically assigned originally)
Can't sort tables
Sorting appears to always be based on MAC address, can't sort by IP or Name.
Am I missing something?

toxicman wrote:
New to FiOS. Installer provided the new Quantum Gateway.
Can't seem to figure out how to edit Port Forward entries on this gateway. Seems I can only add or delete them. But once created, no way to edit them to change. So to change anything, I have to delete the existing entry and recreate it. Pain in the ARSE.
Many other awefull interface usage issues on this gateway. Definately a lot of room for improvement.
...Also couldn't find anywhere to update firmware, so I'm guessing Verizon has no plans to ever release updates for this gateway...
Can't Edit DHCP Address Reservations
Can't Edit Port Foward assignments
Can't Release Address Reservations
Can't Convert DHCP Lease to a Reservation AND change the IP you'd like to assign (can convert to a reservation, but only using the IP dynamically assigned originally)
Can't sort tables
Sorting appears to always be based on MAC address, can't sort by IP or Name.
Am I missing something?
You don't mention what router it is you have.
If it's the new Actiontec rev I you are quite correct - there is no apparent way to edit PF rules - totally user unfriendly

NEED HELP! Fios Quantum Gateway Router and XBOX ONE

when i installed the new quantum gateway both my xbox ones nat type turned to strict and moderate, what settings do i need to change so they can both say Nat Type: Open in the CALL OF DUTY ADVANCED WARFARE multiplayer / xbox live / lobby screen
thank you
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Hi you need to do two things
Step 1: You have to program the router with port forwarding rules for your xbox one specifically
See instructions here Network Settings on Xbox One - Xbox Support
Step 2: You have to program the router with port forwarding rules for your CoD AW
see instructions here: ports used for Call of Duty games.
if you're not terribly familiar with port forwarding, then there are some good guides online including some youtube video's.
You might not technically find a whole lot on the quantum gateway router specifically, but its identical programming as compared to the Actiontec REV I router
This site has the specific ports that the xbox wants
Getting Configured: A guide to configuring your NAT settings.

New Quantum Gateway G1100 Prohibited LAN devices?

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