New Quicktime and itunes crashes IE6 constantly

I get a plug in error
Also the "error occurred" window from IE6.
This crashes IE6 everytime my PC tries to use QT 7.
Now just trying to go to Apple.com home page, that commercial video crashes IE6 before I even finish loading the page! This is worse than the white screen with sound I used to get.
I get an itunes.exe error everytime I try to run a preview of an igame off itunes store.
I wanted to load the latest software to get rid of the "white" screen I get whenever i try to watch anything on Apple.com; also I just ordered an ipod.
But I'm beginning to worry about that 400 dollars.

little update.
allow apple.com home page to begin loading..
First I get a plug-in error
then I get "IE has encountered a problem and needs to close".
Error involves "modname quicktime264.qtx"
eventually IE 6 forces itself closed.
I tried to uninstall everything and reload but it did no good.

Similar Messages

HT204406 System and iTunes crash everytime since trying to link iTunes Match - purchased a new computer and still then same issue. Need support to fix, or cancel the iTunes match - have not been able to use it yet.

System and iTunes crash everytime I try to enable iTunes Match
Libary has 20,000 music files and about 50 movies, of which 2/3 are digital copies
Any ideas, as I would like to use iTunes Match
Thanks

In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

Quicktime and iTunes "quit unexpectedly" when I try to open them

I'm getting an error message whenever I try to open either Quicktime or iTunes saying that the application quit unexpectedly. The error report (for both Quicktime and iTunes) says (amongst other things):
Exception: EXCBADACCESS
Codes: KERNPROTECTIONFAILURE
Thread 0 Crashed with PPC thread state 64
Anyone any ideas? Thanks.

Please post the crash report here so we can view it and offer help.

Quicktime and iTunes are dead

I commited suicide, i guess, by creating a "custom" application folder, moving all system applications from their original location to another folder, named by me "aplications", and deleting the original empty aplication folder.
Don't ask me why , i still don't get it ......:-(
Then my iTunes and Quicktime died, meaning when i launch themthey do nothing, for ages, untill i have to force quit 'em
So i returned all of the system applications back to its "original" folder, reinstalled quicktime and itunes but still no go.
I have installed like 10 non systen aplications after that, and i'm really out of time, do you think i'll have to reinstall the whole system again or there's a workaround to make QT and iTunes back?

If you deleted the "original empty application folder," how did you then return items to it? Did you create a new Applications folder yourself? Or what?
At the root level you should have something like the following:
Applications
Library
System
Users
The Applications folder in turn should contain all the iApps at its root level. Also when you do GetInfo it should have the following permissions:
You can: Read & Write
Owner: system (locked)
Access: Read&Write
Group: admin
Access: R&W
Others: Read only
If you now have a root level Applications folder (and it must be Applications, not applications) that you created it could be the permissions are messed up. You can check with GetInfo and see if they match the above. You can try setting them to that yourself. I would also strongly advise you to run Disk Utilities from the Utilities folder (incidently, what did you do with THAT folder in your arrangement frenzy?) and run Repair Permissions. That might get things working again. In future do not change things that the system has done unless you know precisely why it is set that way and what will happen if you alter it.
Francine
Schwieder

DEP error when opening quicktime and itunes

I've installed the latest version of both quicktime and itunes on my new laptop but neither of them open as they are prevented by DEP on windows vista, does anyone have any idea how to get around this or help me. It's fustrating as i can't update the music on my i-pod touch

DEP errors often seem to occur with incompatible codecs.
Go to your control panel (classic view) and try to start QUicktime Preferences. Post the error message *in full*. This can give a clue about codec issues.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them.
Assuming this is a codec problem you need to remove then reinstall QUickitme after uninstalling the problem software.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

Upgrade of our 10.4.11 laptop to 10.5 is accomplished and we now need to upgrade Quicktime and iTunes; however, the user name and password is now not working after the upgrade to 10.5.

Object is to sync address and calendar between laptop with Max OS 10.4.11 and iPhone. Upgrade of our 10.4.11 laptop to 10.5 is accomplished and we now need to upgrade Quicktime and iTunes; however, the user name and password for the laptop is now not working after the upgrade to 10.5., though it was working prior to the upgrade, for file sharing.

@ BDAqua > I tried your suggestion but no luck. holding opt+command just gave me a blue screen and it rebotted, pushing the disk out of the drive. Yes, the macbook has 1 gb of ram. I realize that the min req. call for 2 gb of ram so i've got an order in for another dimm to put into the machine. Thanks for your suggestions.
@ a_brody > Yes. The machine was plugged into a power source. The disk promts you to do that and i recall aspect this form other installs. Thanks for the reminder tho! ( btw your second post is like greek to me man!)
@ Kuncklesmac > You're right about Snow Leopard being an upgrade from Leopard. I'm aware of this. And yes previously i've been told by Apple that I needed the Box Set (not the family pack. i am using the family pack for OS Snow Leopard) to upgrade my 10.4.11 mac - they never mentioned adding ram but i figured that out on my own and an apple specialist recommended it when i purchased Snow Leopard and confirmed that I coul duse the Snow Leopard to upgarde from Tiger (10.4.11). I've also read extensively (as i said above) that it isn't necessary (always) to buy the box set. Several 10.4.11 users report having upgraded using the Snow Leopard upgrade disk only (not the Box Set) without trouble on intel macs (also see the apple link i posted). So i'm just ondering how they did it and i cannot.
Thanks fo rall yor help!

I have a new computer and itunes content didn't transfer - it doesn't recognize me, all my apps are gone, what do I do, I have a new computer and itunes content didn't transfer - it doesn't recognize me, all my apps are gone, what do I do

I received a new laptop. the person that transferred all of my files, didn't know what they were doing when transferring itunes content. Now I have my new computer and itunes doesn't contain all of my music. I don't know how to set it up to recognize my account and I don't see any of my apps. What do I do now?

Copy the ENTIRE iTunes folder from the old computer to the new computer.

Quicktime and itunes wont install. I have never had quicktime installed on my computer before

I recently bought an ipod touch 4g and realized that I needed itunes to activate it. After downloading itunes it wouldn't install, no error messages or anything, when I click on the installer it just doesn't do anything.
After downloading several versions of itunes (older versions) I finally found one that started to install. Then it told me that I need Quicktime on my computer in order for it to install. So I downloaded the latest version of quicktime and had the same problem, when I click on the installer, nothing happens. I tried downloading older versions of quicktime but still had the same problem.
I have never had quicktime or itunes installed on this computer before, so I know that it isn't an older version of the program hidden in my computer that is preventing the installation from happening.
My computer is running on Windows 7. I know that there wasn't a problem with downloading the software, the files weren't corrupted or anything. There are no error messages, the software doesn't even partially install. When I click on the installer, nothing happens. I have tried running the programs as an administrator and that doesn't change anything.
I have tried so many different things, but can't remember everything that I tried. Yesterday I spent nearly 10 hours trying to sort this out because I was determined to get my ipod running. I only stopped when my internet credit ran out and today after buying some more, I am trying again. Please help.

I appreciate the quick response, thank you for that.
One thing I did try was windows cleanup utility and searched through the program files for all apple software, but had none. I even deleted the temp files on my computer, and on my internet browser, but nothing happened.
One thing that I didn't think of was deleting the installation files in my downloads folder, pretty silly of me but I didn't think it would make a difference. I also spent about 2-3gig on downloads yesterday and didn't want to delete the files but as a last resort I did and emptied my recycle bin, then downloaded a fresh copy of Quicktime and finally it installed!
Now I am in the process of downloading a fresh copy of iTunes, the download hasn't finished yet so I haven't had a chance to install it yet but I have a much better feeling about it this time after deleting all the old installation files from my downloads folder. If Quicktime worked after that, I am sure iTunes will.
I can't believe it was something so simple as deleting the installation files in my downloads folder and emptying the recycle bin. I had seriously gone through my entire computer looking for any little file that was related to Quicktime or iTunes. I didn't even think of the two most obvious places. I spent so much time and credit downloading multiple files and my computer even got a virus when trying to download a copy from an unauthorized source, I had no problem getting rid of the virus, but struggled with Quicktime and iTunes, that is why I got so frustrated! I feel like an idiot now :-P
Thank you for your help. I still havent installed iTunes yet, so fingers crossed. I think it will work now though.

HELP! My old mac was requested to upgrade Firefox to 14.0.1. After the sucessfully installation, I received a message saying my old Mac couldn't use the new Firefox and Safari crashes. I have NO browser now!!!

My old mac was requested to upgrade Firefox to 14.0.1. After the sucessfully installation, I received a message saying my old Mac couldn't use the new Firefox and Safari crashes. I have NO browser now! Any help would be appreciated.

Hmmm... So you upgraded Firefox and now neither Firefox or Safari will work? Very weird. I have no idea what might have gone wrong. That said, when things start acting wierd, I always try a bit of maintenance first. About 95% of the time, I luck out and it works.
I use the free program Onyx. I run all the clean up routines. Then I boot to the recovery partition (Lion) or the OS X Install Disc and repair permissions and verify/repair the hard disk.
Hope this helps.

If I was to get a new computer and transfer all my music from my itunes on my old computer to hard drive then to my new computer and itunes, could I make a new itunes account on my new computer and still be able to use my old songs?

If I was to get a new computer and transfer all my music from my itunes on my old computer to hard drive then to my new computer and itunes, could I make a new itunes account on my new computer and still be able to use my old songs?
I am getting a new computer and I know I can transfer my music on my old computer to my new one with a hard drive but me and brother currently share an account and I would like my own, once I get a new computer can I make a new account on my new itunes and still be able to keep my old music and be able to sync it and play it etc?? Anyone with information on this would be muchly appreciated!!! Thank you in advance! Oh and I currently have a windows but will be getting a mac book pro most likely

The music sync is one one way - computer to ipod. The exception is itunes purchases. File>Transfer Purchases
Have you failed to maintain a backup copy of your computer?

I have a nano 5th gen bought new. I no longer have the computer that I registered it w and created music library on. I want to allow my new computer and itunes to sync w my nano w/o losing the music on it. When I try it tells me i

I have a nano 5th gen which I bought new. I no longer have the computer that I sync'd it with and created library on. I have new computer and Itunes library which I want to sync w my nano and songs on it. When I try it tells me I will loose all the songs on my nano bc Im already sync'd on a dif library. How do I keep from loosing all my songs?

Your iPod is designed to sync with only one iTunes library at a time. If you try to sync it with a new or different iTunes library, it will erase what is currently on the iPod and replace it with what is in the new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I just got a new laptop and itunes is not working I have tryed to reinstall it and do alomst everything and it's still not working. Help?

I just got a new laptop and itunes is not working I have tryed to reinstall it and do alomst everything and it's still not working. Help?

What do you mean "not working"? That could mean multiple different things.
If help is desired, be as specific as possible.

I bought a new computer, and iTunes doesn't have my music or anything on there. I want to get everything on my iPhone to my new computer/itunes. But no matter what i do, it won't let me. My desktop has everything, and I want all that on my laptop..

I bought a new computer, and downloaded iTunes, therefore the new itunes doesn't have my music or anything on there. I want to get everything on my iPhone to my new computer/itunes. But no matter what I do, it won't let me. My desktop has everything that my phone has on it, I just want it all moved to my laptop. Does that make sense? I could really use some help. I don't live with this desktop anymore so I need to be able to use my laptops itunes. Please help me. Thanks in advance!

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on an

I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on and delete the account. When I checked my ipod afterwards all almost all of my music was gone exept for what I had just downloaded. This was thosands of songs that I had carefully picked over the years and now they are all gone. Someone please help me!!!

Get all that music back in itunes and sync again.

HT1373 i have a broken desktop which had my itunes account on it. I am trying to get the information onto a new laptop and itunes programme but cannot. I also cannot get my iphone 5 to be recognized on the new itunes. HELP

i have a broken desktop which had my itunes account on it.
I am trying to get the information onto a new laptop and itunes programme but cannot. I have only managed to copy over some of my music as i had it on an external drive.
I also cannot get my iphone 5 to be recognized on the new itunes.
HELP

iTunes as you see it in the application window uses a series of files and folders contained in the iTunes folder. Some people make the mistake of only backing up their media in which case all you have is a bunch of media files without the iTunes structure. In that case you have to build a new library yourself.
What exactly do you mean "not recognized"? The phone does not show up on the computer at all, or it does but it says it will wipe the phone? The wipe the phone stuff is again because it cannot find the original library to which it was synced. You need to transfer the entire iTunes folder from the old computer or the backup you made of it.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391

New Quicktime and itunes crashes IE6 constantly

Similar Messages

Maybe you are looking for