New Razr M - "Powering On" Phone issues
I just got this phone and it was working fine with the limited battery. I downloaded one game and "Powered Off" the device. Now it will not turn back on. I have had it charging for several hours and there is not activity even when holding the "power" button. The other one that I got today (same type of phone is working fine). Has anyone every experienced this before and if so, please help asap!! Thanks.
Yes, this happened to me too. First M I got same thing wouldn't power on after a charge, phone seemed totally dead. Exchanged it for a new one, new one works fine so far. One thing I didn't try on my old one is a hard reboot. If you still have the "dead" phone, try holding the volume down button as well as the power button and see if it turns on and boots. It might, it might not.
Similar Messages
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Iphone 5 bluetooth texting is not working in my Mercedes E550; Mercedes says it's a phone issue. Any ideas or suggestions?
If your question regards the ability of your Mercedes to access the text messages in your phone, the most likely answer is that your vehicle's audio system does not support the Message Access Profile. This Bluetooth profile was adopted in June of 2009, which means that Mercedes Benz wasn't implementing this capability mid-year.
Your Merc simply will not be able to access those messages.
If the dealer can do an update of the Firmware, it might improve the capability. But the expense of that might outweigh the ability to gain access to your texts. This is to say that there is even an upgrade possible. This is a major addition to the Bluetooth capabilities.
FWIW, up until recently, most cars havn't had this capability. The earliest adopters were Ford and BMW.
-D -
THE SHORTER STORY
My goal is to successfully use my existing Time Capsule (TC) with a new and more powerful wireless router. I need a new and more powerful wireless router in order to reach a distant Denon a/v receiver that is physically located in a master bedroom some 50 feet away from my modem. I need to provide this Denon a/v receiver with an Internet connection so that it can obtain its firmware updates and I need to connect this Denon a/v receiver to my network in order to use its AirPlay feature. I believe l still need the TC's Network Attached Storage (NAS) features because I am not sure if the new wireless router will provide me with the NAS like features / capabilities I need to share files between my two Apple laptops with OS X 10.8.2. And I know that I absolutely need my TC's seamless integration with Apple's Time Machine (TM) application in order to continue to make effortless backups of my two Apple laptops. To my knowledge nothing works with TM like Apple's TC. I also need the hard disk storage space built into the TC.
I cannot use a long wired Ethernet cable connection in this apartment and I cannot use power-line adapters. I have read that wireless range extenders and repeaters are difficult to successfully set-up and that they will reduce data speeds, especially so when incorrectly set-up. I cannot relocate my modem and/or primary base station wireless router.
In short, I want to use my TC with my new and more powerful wireless router. I need to stop using the TC to connect to the modem. However, I still need the TC for seamless TM backups. I also need to use the TC's built in hard drive for storage. And I may still need the TC's NAS capabilities to share files wirelessly between laptops because I am assuming the new wireless router will not provide NAS capabilities for OS X 10.8.2 (products like this/non-Apple products rarely seem to work with OS X 10.8.2/Macs to provide NAS features and capabilities). Finally, I want to continue to use my Apple laptop and AirPlay to wirelessly access and play my iTunes music collection stored on the TC's hard drive. I also want to continue to use my Apple laptop, AirPlay and Apple TV to wirelessly watch movies and TV shows stored on the additional external hard drive connected to the TC via USB. Can someone please advise on how to set-up my new Asus wireless router with my existing TC in such a way to accomplish all of this?
What is the best configuration or set-up to accomplish my above goals?
Thank you in advance for your assistance!!!
THE FULL STORY
I live in an apartment building where my existing Time Capsule (TC) is located in my living room and serves many purposes. Specially, my TC is at least all of the following:
(1) Wi-Fi router connected to Comcast Internet service via Motorola SB6121 cable modem - currently the TC is the Wi-Fi base station that connects to the modem and has the gateway address to the Internet. The TC now provides the DHCP service for the Wi-Fi network.
(2) Wireless router providing Internet and Wi-Fi network access to several Wi-Fi clients - two Apple laptop computers, an iPod touch, an iPad and an iPhone all connect wirelessly to the Internet via the TC.
(3) Wired Ethernet router providing Internet and Wi-Fi network access to three different devices - a Panasonic TV, LG Blu-Ray player and an Apple TV each use one of the three LAN ports on the back of the TC to gain access to the Internet.
(4) Primary base station in my attempt to extend my wireless network to a distant (located far away) Denon a/v receiver requiring a wired Ethernet connection - In addition to the TC, which is my primary base station, I am also using a second extended Wi-Fi base station (a Netgear branded product) to wirelessly extend my WiFi network to a Denon receiver located in the master bedroom and requiring a wired Ethernet connection. I cannot use a wired Ethernet connection to continuously travel from the living room to the master bedroom. The distance is too great as I cannot effectively hide the Ethernet cable in this apartment.
(5) Time Machine (TM) backup facilitator - I use my TC to wirelessly back-up two Apple laptops using Apple's Time Machine (TM) application. However, I ran out of storage space on my TC and therefore added external storage to it. Specifically, I added an external hard drive to my TC via the USB port on the back of the TC. I now use this added external hard drive connected to the TC via USB as the destination storage drive for my TM back-ups. I have partitioned the added external hard drive, and each of the several partitions all have enough storage space (e.g., each of the two partitions used by TM are sized at three times the hard drive space of each laptop, etc.). Everything works flawlessly.
(6) Network Attached Storage (NAS) - In addition to using the TC's Network Attached Storage (NAS) capabilities to wirelessly back-up two Apple laptops via TM, I also store other additional files on both (A) the hard drive built into the TC and (B) the additional external hard drive connected to the TC via USB (there are additional separate partitions on this drive for these other additional and non-TM backup files).
I use the TC's NAS feature with my Apple laptop and AirPlay to wirelessly access and play my iTunes music collection stored on the TC's hard drive. I also use my Apple laptop, AirPlay and Apple TV to wirelessly watch movies and TV shows stored on the additional external hard drive connected to the TC via USB. Again, everything works wirelessly and flawlessly. (Note: the Apple TV is connected to the network via Ethernet and a LAN port on the back of the TC).
The issue I am having is when I try to listen to music via Apple's AirPlay in the master bedroom. This master bedroom is located at a distance of two rooms away from the TC's current location in the living room, which is a distance of about 50 feet. This apartment has a long rectangular floor plan where each room is connected to the next in a straight line. In order to use AirPlay in the master bedroom I am using a second extended Wi-Fi base station (a Netgear branded product) to wirelessly extend my WiFi network to a Denon receiver located in the master bedroom and requiring a wired Ethernet connection. This additional base station connects wirelessly to the WiFi network provided by my TC and then gives my Denon receiver the wired Ethernet connection it needs to use AirPlay. I have tried moving my iTunes music directly onto my laptop's hard drive, and then I used AirPlay on this same laptop to connect to the Denon receiver. I always get a successful connection and the song plays, but the problem is that the connection inevitably drops.
I live in an apartment building and all of the many wireless routers in this building create a great deal of WiFi interference on both the 2.4 GHz and 5GHz bands. I have tried connecting the Netgear product to each the 2.4 and 5 GHz bands, but neither band can successfully maintain a wireless connection between the TC and the Netgear product. I also attempted to maintain a wireless connection to an iPod touch using the 2.4 GHz band and AirPlay on this iPod touch to play music on the Denon receiver. Again, I was able to establish a connection and successfully play music, but after a few minutes the connection dropped and the music stopped playing. I therefore have concluded that I have a poor wireless connection in the master bedroom. I can establish a connection, but it is intermittent with frequent drops. I have verified this with both laptops by working in the master bedroom for an entire day on both laptops. The Internet connection in this master bedroom proved to drop out frequently - about once an hour with the laptops. The wireless connection and the frequency of its dropout are far worse with the iPod touch and an iPhone.
I cannot relocate the TC. Also, this is an apartment and I therefore cannot extend the range of my network with Ethernet cable (I cannot drill through walls/ceilings, etc.). It is an old building with antiquated wiring and power-line adapters are not likely to function properly, nor can I spare the direct power outlet required with a power-line adapter. I simply need every outlet I can get and cannot afford to block any direct outlet.
My solution is to use a more powerful wireless router. I found the ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router which will likely provide a better connection to my wireless Internet in the master bedroom than the TC. The 802.11ac band of this Asus wireless router is totally useless to me, but based on what I have read I believe this router will provide a stronger connection at greater distances then my TC. And I will be ready for 802.11ac when it becomes more widely available.
However, I still need to maintain the TC's ability to work seamlessly with TM to backup my two laptops. Also, I doubt the new Asus router will provide OS X 10.8.2 with NAS like features and capabilities. Therefore, I still would like to use the TC's NAS capabilities to share files on my network wirelessly assuming the Asus wireless router fails to provide this feature. I need a new and more powerful wireless router, but I need to maintain the TC's NAS features and seamless integration with TM. Finally, I want to continue to use my Apple laptop and AirPlay to wirelessly access and play my iTunes music collection stored on the TC's hard drive. I also want to continue to use my Apple laptop, AirPlay and Apple TV to wirelessly watch movies and TV shows stored on the additional external hard drive connected to the TC via USB. Can someone advise on how to set-up my existing TC with this new Asus wireless router in such a way to accomplish all of this?
Modem
Motorola SB6121 SURFboard DOCSIS 3.0 Cable Modem
Existing Wireless Router and Primary Wi-Fi Base Station - Apple Time Capsule
Apple Time Capsule MC343LL/A 1TB Sim DualBand (purchased June 2010, likely the Winter 2009 Model)
Desired New Wireless Router and Primary Wi-Fi Base Station - Non-Apple Asus
ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router
Extended Wi-Fi Base Station - Provides an Ethernet Connection to a Denon A/V Receiver Two Rooms Away from the Modem
Netgear Universal Dual Band Wireless Internet Adapter for TV & Blu-Ray (WNCE3001)
Addition External Hard Drive Attached to the Existing Apple Time Capsule via USB
WD My Book Studio 4TB Mac External Hard Drive Storage USB 3.0
Existing Laptops on the Wireless Network Requiring Time Machine Backups
MacBook Air (11-inch, Mid 2012) OS X 10.8.2
MacBook Pro (13-inch Mid 2010) OS X 10.8.2
Other Existing Apple Products (Clients) on the Wireless Network
iPod Touch (second generation) is model A1288.
iPad (1st generation)
Apple TV (3rd generation) - Quantity two (2)Thanks Bob Timmons.
In regards to a Plan B, I hear ya brother. I am already on what feels like Plan Z. Getting WiFi to a far off room in an apartment building crowded with WiFi routers is a major pain.
I am basing my thoughts on the potential of a new and more powerful router reaching the far off master bedroom based on positive reviews on cnet.com, pcmag.com and pcworld.com. All 3 of these web sites have reviewed the Asus RT-AC66U 802.11AC wireless router as well as its virtual twin cousin 802.11n router. What impressed me is that all 3 sites rated this router #1 overall in terms of both range and speed (in both the 802.11n and 802.11AC flavors). They tested the router in real world scenarios where the router needed to compete with a lot of other wireless routers. One of the sites even buried this Asus router in a media room with thick walls and inside a media cabinet. This Asus router should be able to serve my 2.4 GHz band wireless clients (iPod Touch and iPhone 4) with a 2.4GHz Wireless-N band offering some 50 feet of dependable range and a 60 Mbps throughput at that range. I am hoping that works, but it's borderline for my master bedroom. My 5 GHz wireless clients (laptops) will enjoy a 5GHz Wireless-N band offering 150 feet of range and a 200 Mbps throughput at that range. I have no idea what most of that stuff means, but I did also read that Asus could reach 300 feet and I got really excited. My mileage may vary of course and I'm sure I'm making some mistakes in my interpretation of their data. However, my Winter 2009 Time Capsule was rated by cnet.com to deliver real world performance of less than that, and 802.11AC may or may not be useful to me someday. But when this Asus arrives and provides anything other than an excellent and consistent wireless signal without drops in the master bedroom it's going right back!
Your solution sounds great, but I have some questions. I'm using OS X 10.8.2 and Airport Utility (version 6.1 610.31) and on its third tab labeled "Wireless" the top option enables you to set "Network Mode" to either:
Create a wireless network
Extend a wireless network
Off
Given your advice to "Turn off the wireless on the TC," should I set Network Mode to Off? Sorry, I'm clueless in regards to how to turn off the wireless on the TC any other way. Can you provide specific steps on how to turn off the wireless on the TC? If what I wrote is correct then what should the rest of this Wireless tab look like, or perhaps it is irrelevant when wireless is off?
Next, what do you mean by "Configure the TC in Bridge Mode?" Under Airports Utility's fourth tab labeled "Network" the top option "Router Mode" allows for either:
DHCP and Nat
DHCP Only
Off (Bridge Mode)
Is your advice to Configure the TC in Bridge Mode as simple as setting Router Mode to Off (Bridge Mode)? If yes, then what should the rest of this "Network" tab look like? Anything else involved in configuring the TC in Bridge Mode or is it really as simple as setting the Router Mode to "Off (Bridge Mode)"?
How about the other tabs in Airport Utility, can they all stay as is assuming I use the same network name and password for the new Asus wireless router? Or do I need to make any other changes to the TC via Airport Utility?
Finally, in regards to your Plan B suggestion. I agree. But do you have a Plan B for me? I would greatly appreciate any alternative you could provide. Specifically, if you needed a TC's Internet connection to reach a far off corner of your home how would you do it? In the master bedroom I need both a wired Ethernet connection for the Denon a/v receiver and wireless Internet connection for the iPhone and iPod Touch.
Power-Line Adapters - High Cost, Blocks at Least One Wall Outlet and Does Not Solve the Wireless Need
I actually like exactly one power-line adapter, which is the D-Link DHP-540 PowerLine AV 500 4-Port Gigabit Switch. This D-Link power-line adapter plugs into your wall outlet with a normal sized plug (regular standard power cord much like any other electronic device) instead of all of the other recommended power-line adapters that not only use at least one wall outlet but also often block the second outlet. You cannot use a power strip with a power-line adapter which is very impractical for me. And everything about my home is strange and upside down. The wiring here is a disaster and I don't have faith in its ability to carry Internet access from the living room to the master bedroom. And this D-Link power-line adapter costs $90 each and I need at least two to make the connection to the Denon A/V receiver. So, $180 on this solution and I still don't have a dependable drop free wireless connection in the master bedroom. The Denon might get its Ethernet Internet connection from the power-line adapter, but if I want to use an iPhone 4 or iPod Touch to stream AirPlay music to the Denon wirelessly (Pandora/iTunes, etc.) from the master bedroom the wireless connection will not be stable in there and I've already spent $190 on just the two power-line adapters needed.
Extenders / Repeaters / Wirelessly Extending the Wireless Network
I have also read great things about the Amped Wireless High Power Wireless-N 600mW Gigabit Dual Band Range Extender (Repeater) SR20000G and the My Net Wi-Fi Range Extender. The former is very powerful and the latter is easier to install. Both cost about $150 ish so similar to a new Asus router. However, everything I read about Range Extenders points to them not being very effective for a far off corner of your house wherein it's apparently hard to place the range extender in the sweet spot where it both gets a strong enough signal to actually effectively extend the wireless signal and otherwise does not reduce network throughput speeds to unacceptable speeds.
Creating a Roaming Network By Hard Wiring with Ethernet Cable - Wife Would Say, "**** No!"
Even Apple seems to warn against wirelessly extending your network (see: http://support.apple.com/kb/HT4145#) and otherwise strongly recommends a roaming network where Ethernet cable is used to connect two wireless base stations. However, I am in an apartment where stringing together two wireless base stations with Ethernet cable would have an extremely low wife acceptance factor (WAF). I cannot (both contractually and from a skill prospective) hide Ethernet wire in the walls or ceiling. And having visible Ethernet cable running from room-to-room would be unacceptable, especially to the wife.
So what is left? Do you have a Plan B for me? Thanks in advance for your help! -
I'm trying to moves iTunes (older version) from an old latptop with mechanical issues (non working screen, keyboard, and battery) to iTunes on a new computer. The hard drive, issue free, was placed in external drive enclosure. This was a cost effective way instead of dumping lots of money in an outdated old laptop while I can invest it into a new laptop. How do I recover iTunes?
I'm switching from a 3G phone to a blank 4GS in the process. I would like to have everything that was on my 3G phone and iTunes on my new phone and computer.
ThanksiTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381 -
Has anyone else had problems switching between normal talk mode and speaker phone mode with thier iphone?
When I switch to speaker phone, say to look something up on my phone while still communcating with the person on the other side we can communicate just fine, then when I want to switch back to normal talk mode they can no longer hear me. I can still hear them them even if I try switching back to speaker phone, the other person can be heard loud and clear, but they will no longer be able to hear me no matter what I do.
I'm not sure if it is a phone issue or iOS issue. I had problems with my iPhone 4 and now again with my iPhone 4S. I am hopeing other people have had this problem and can give me a few hints as to solving it. Even if that means taking it in for an exchange, I dont really care, I would just like it to work. I set up an appointment for support but have yet to talk with anyone. I hope someone can help.
Thank you.
JeremyHi kat2653. Let's get your husband's phone working properly! When your husband is holding the phone up to his ear, is the screen not going blank? There's a great proximity sensor on the iPhone that should take care of the phone's screen sensitivity while on a call, because it makes the screen untouchable while it's blank. If that's not working, there may be something partially blocking it, like a case or screen protector.
There's also been some wonderful enhancements to all the iPhones with the new iOS 6 updates. Please use the steps from Apple at http://support.apple.com/kb/ht1414 to make sure you're iPhone has been updated to Version 6.0.1 (10A523). You can also double check if this is the version you already have by going to Settings>General>About on the iPhone.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport -
With the new software for the I phone it appears 12 000 mails without reading and I can't find the solution, With the new software for the I phone it appears 12 000 mails without reading and I can't find the solution
Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5 -
"Welcome to your new iPhone" screen for activated phone
Today I had to exchange my iPhone 3G for the second time. That isn't a gripe, I'm thrilled Apple has been so responsive and flexible in working with me. (The issue had to do with a short in the headphone jack that would cause the unit to begin to play music when headphones were plugged in and sometimes unplugged, even on a locked/sleeping phone. Apple swapped them out no problem. I love these guys!)
I'm on my third phone. However, every time I plug in my phone, in iTunes, I get the "Welcome to your new iPhone" window with the "Continue" button. When I click it, it takes me to the normal iTunes window looking at the settings for my phone. But the thing is, it does this every time I plug in phone.
Any ideas? Some kind of cache or pref to clear/reset?
Another odd thing. The Genius said that the OS on the phone he was giving me was a newer build than on the phone I had turned in. But when I look at the build number and the build number of the one you can download they are the same. Was there a different build preinstalled on some 3Gs than on others or what was downloaded via iTunes for a restore?For whatever weird reason, updating iTunes to 7.7.1 did the trick. It must have been some pref or cache thing that was overwritten with the update. While the question wasn't answered I guess it is fixed.
I'd still be curious to know about that build version difference the Genius mentioned. -
hi guy! I have been using iPhone since 2010 but now I'm facing problem with hardware still after i reclaim new iPhone some times my phone just completely blackout!! any idea??
If there is a problem with your AppleID, you - and not the provider - must
straighten out the matter.
AppleID disabled:
http://support.apple.com/kb/TS2446
http://www.apple.com/support/itunes/contact/
https://getsupport.apple.com/Issues.action -
How do I set up my iCloud account on this phone
You turn off data syncing with the current account, then delete it from you phone, then set up the new account and migrate your data to the new account. On the phone that will be getting the new acount, start by going to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from his phone, not from iCloud. The other phone will not be effected by this.) Next, set up a new iCloud account on this phone using your new Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to this new account.
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How can I transfer my old information from my old iCloud account to my new one without resetting my phone and having to use my old account?
What is wrong with your old iCloud account?
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How do I start a new icloud account on my phone if I forgot my password for my current one?
How do I start a new icloud account on my phone if I've forgot the password for my current one
Don't bother ,here is how to recover your password
http://support.apple.com/kb/HT5787 -
How do I get a new icloud account for my phone when it was setup with my wifes account?
How do I get a new icloud account for my phone when it was setup with my wifes account?
Go to Settings>iCloud and sign out. Any synced data, such as calendars and contacts, will be removed.
To get a new ID: go to http://appleid.apple.com and create a new ID - you will need a different non-Apple email address from any ID you already have.
Then go back to Settings>iCloud and sign in there, enabling any data types you want to sync in the list there. You will be asked to create a new @icloud.com address when enabling Mail. -
I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro, is this possible if so how do I do it?
Providing specifics on all the ways to do this will take more time than I am willing to spend here these days. You can do some of this with Home Sharing. You can transfer the entire library from one computer to another, If you do that you can delete what you don't want from the transferred library.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
You do not want to use a new AppleID. Change the AppleID on the new phone to the old ID. Purchases made with one AppleID cannot be transferred to a different one and it will be a royal pain to manage two Apple IDs.
Change iTunes Store account on an iOS device - Log out of your current account with Settings.app > Store (Settings > iTunes & App Stores on iOS 6) > tap on your AppleID. Log in with a different account. Note, turning on automatic downloads or re-download past purchases may tie the device to that account for 90 days - http://support.apple.com/kb/HT4627 https://discussions.apple.com/message/18484935 - "In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again." -
How to open standard New Contact Dialog and set phone for it on WIndows Phone 8.1
It is not possible to add contact to strandard collection. You can add contact only to your application collection. But if your application will be removed you will lost all it contacs.
That's why I want to open standard windows phone 8.1 dialog for adding new contact user and set Phone in it.
Is it possible to open standard dialog for adding contact with specifi info from C# ?
My .NET Blog with projects and feedback.
Since May 30, 2014 I am waiting for Microsoft fix
these 2 bug. If you know how to speed them up, please helpI guess another option is to have the users log in with there Microsoft account and add contacts to there Microsoft account with the live sdk
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I have downloaded an app on my phone. My husband tried to download the same app on his phone but he used the same apple id as me and it said the app was already installed on another phone and wont install even using a new apple id on his phone. HOw do we get this app onto his phone?
You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.
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