New Releases Section is the same for the last year
As the title says the "New Releases Section" in the "Browse" all the platforms (desktop, android, web and iOS) is absolutely the same for the last year. It is never updated but why as I can clearly see my album notifications from artists I follow? Is this section a "sponsored" artists only secrion, whats the deal here? Here is a screenshot of how the section looks today 30.4.2015, notice that Rammstein which added their music almost and year ago is still occuping most of the space.
You will not believe the response I got, I am waiting on an escalated response as what they told me is unacceptable at least for me. I will remove the Spotify support person's name as it is not his fault and I don't want to get anyone in trouble for a bug that he/she did not make: Hi ...,
Thanks for your feedback. You mentioned that you're still seeing the same artists from last year in the New Releases section.
Can you please try to login Spotify using these details and tell us if you're still seeing the same artists/albums?:
Username: ...
Password: ...
Let us know right away if you are seeing new artists and albums. If you are, then creating a new account may be necessary.
We'll wait for your response.
Have a nice day, to that I responded: When I log-in with that test account the New Releases is different and is up to date. Are you serious that I need to create a new account to fix this, this is unacceptable. I WILL NOT leave my entire music library and my premium subscription history in order to fix a clear bug in your system, I am better of leaving Spotify all together. Please escalate this issue to your managers as it is again UNACEPTABLE to require me to create a new account to resolve a clear bug in your system, what is next if this gets stuck again down the road in 3 months will you ask me to create new account again, till what end. I am shocked at this. I have not idea what is happening at Spotify quarters but the last 5 months have been a pure pain, starting with the 10 000 limit of Your Music, than the 1.0 desktop version disaster and now this absurd "solution". I have been a loyal paying customer for over and year and now I feel like I wasted this time supporting a company that was not worth it. Edit: If such an issue cannot be resolve by Spotify and the only solution is to create a new account I can't even imagine what "spaghetti code" is the core implementation of their service.
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