New remote doesnt work

Hi
I just got my new Vision+ box in time for BT Sport, but the remote doesnt do anything. The blue light flashes on the remote when I press a button but nothing resgisters on teh vision box.
I'm stick at the setup stage where I have to choose a PIN.
Any ideas?

dmhull wrote:
Hi,
thanks for the quick reply. My remote doesn't have a button to control TV. It has buttons for BT Vision and YouView
I have pressed BT Vision before other buttons but no effect
You might have the wrong type of remote controller.
You said you had a Vision+ box but also said your remote has a Youview button. Have a look at the pictures on this page.
http://bt.custhelp.com/app/answers/detail/a_id/9579/kw/remote%20control/c/348,3048,1153
If you have a black BT Vision+ box (made by Pace) you need a remote like one of the top two pictures.
If you have a BT Youview box (made by Humax) you need a remote like one of the bottom two pictures.

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