New resources for download and installation issues

See this new FAQ entry for links to some handy resources for issues with downloading and installation:
http://forums.adobe.com/thread/957944
Most pertinent is the first link, to the improved access to Adobe Customer Service.

I had the same message but it went on to say "can't retrieve essential parameters" and didn't download at all.

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Download and Installation issues with Adobe Reader 9

I am having problems downloading and installing Adobe Reader 9. When I ask it to download I get an error message saying "URL not allowed! (15219.305.68)". Sometimes it will continue to download after clicking OK and other times it will not download at all.
Once I get it to download and install I then can't use it.
A few seconds after opening Adobe Reader 9 I get the following error message:
b Microsoft Visual C++ Runtime Library
b Program: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
b This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information.
I have tried this on two of our computer both running Windows XP Professional.
Has anyone experienced the same/similar problem?
Lucy Dunlop

I had the same message but it went on to say "can't retrieve essential parameters" and didn't download at all.

Is there any library with new components for download and put into multisim? I need ISO124 and I don't know how to make it...

People, I am not experient on Multisim and I'd need help to make one component. First, is there any library or something for me to download components that are necessary and are not there? If there isn't, can someone help me to find ISO 124 (isolation amplifier) for simulation and PCI??
Thank You!

Leocechet,
The ISO 124 from Burr Brown (now part of TI) is one of my favorite ICs (although noisy)... I would check on the TI website and if no luck do a general google search to see if there is anything similar out there for SPICE models.
If I remember correctly the ISO124 uses a proprietary capacitive isolation barrier (mod/demod across barrier). The signal chain and performance of the ISO 124 may be difficult to mimic with a standard opamp model, but you can try as a start.
If creating my own I would use a standard opamp model and then use a voltage controlled source to model the isolation barrier (again it wouldn't be that sophisticated but you could possibly add to it).
Hopefully that will get you started. If you find a model and need help in importing it let us know.
Regards,
Pat N

Reports On Ref Cursor - Patch download and Installation issue

I have made a dummy report based on ref cursor.
Code
DB
==
create or replace PACKAGE my_cursors IS
type emp_rc_strong is ref cursor return emp%rowtype;
type emp_rc_weak is ref cursor;
function fn_RefCur(p_deptno number) return my_cursors.emp_rc_strong;
END;
create or replace PACKAGE body my_cursors IS
function fn_RefCur(p_deptno number) return my_cursors.emp_rc_strong is
emp_data_strong my_cursors.emp_rc_strong;
emp_data_weak my_cursors.emp_rc_weak;
begin
open emp_data_weak for 'select * from emp where deptno = :1' using p_deptno;
emp_data_strong := emp_data_weak;
return emp_data_strong;
end;
Report Builder
=========
Inside ref_cursor query object
function QR_1RefCurDS return my_cursors.emp_rc_strong is
emp_data_weak my_cursors.emp_rc_weak;
begin
emp_data_strong := my_cursors.fn_RefCur(:p_deptno);
return emp_data_strong;
end;
While running it's giving following error
REP-0065: Virtual Memory System Error
REP-0200: Cannot allocate enough memory cavaa 22
So, when I searched on net, I found
Cause
This is a known Oracle Reports bug for MS Windows Platform.
Bug 5584001 DYNAMIC REF CURSORS DON'T WORK IN VERSION 10.1.2.0.2 REPORTS BUILDER
Solution
To implement the solution, two one-off patches should be applied to
Oracle Reports %ORACLE_HOME% Please execute the following steps:
1. Download the following two one-off patches from Metalink:
One-off Patch 4505133
One-off Patch 5634746
But since I am a home user, so how I can download these patches and test.

You can't without metalink access.

I am looking for Microsoft Media Player plugin for Firefox for Mobile, where can I find it for download and installation on my Samsung S2 Mobile phone running Android (2.3.3)

I am not able to watch web videos on my mobile phone firefox browser (version 6.0) and running Android 2.3.3 Gingerbread.
Kindly assist me in this regard.
Thanks
Huzefa Darolywala
[email protected]
[ed. removed phone #]

There is no such plugin for any Android browser. I doubt Microsoft will ever make one. The best chance you have is if the site provides a direct link to the file and you download it. You then might be able to play the file with one of the media players on the phone.

I just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm

i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

After download and installation of PS PE12 I have problems starting the programm. After selecting video and new project nothing happens, only the colorbar below new project is showing

New computer.
After download and installation of PS PE12
I have problems starting the programm, double clicking on the icon.
After selecting video and new project nothing happens, only the colorbar below new project is showing, nothing happens.
(expected was to activate the program and the sarting the PE12)
PSE12 runs fine
System:
WIN8.1 / i7 /16GB RAM

New computer.
After download and installation of PS PE12
I have problems starting the programm, double clicking on the icon.
After selecting video and new project nothing happens, only the colorbar below new project is showing, nothing happens.
(expected was to activate the program and the sarting the PE12)
PSE12 runs fine
System:
WIN8.1 / i7 /16GB RAM

My new iBook is downloaded and blank. It is paid for. What do I do?

My new iBook is downloaded and blank . I paid for it.

Tina-
I thought the iPad iBooks App was free!
Now you need to add some books. Apple should let you download Winnie the Pooh for free.
There may be other free books available in the iTunes store. You can also find ePub books and PDF books at other sites, that are compatible with iBooks. A couple are:
<http://www.gutenberg.org/wiki/Category:Bookshelf>
and
<http://www.baen.com/library/>
Fred

Does Roaming data syncs for the first time when app data are in download and installation process?

Hi,
I will store user Id in "HighPriority" Roaming data. When user will install app in another computer (with the same Microsoft Account), app will get user Id from Roaming data. Then I can implement all data sync over my cloud service.
There are 2 scenarios:
1. User downloads and installs app in another computer, but roaming data syncs/downloads for the first time only after several minutes -
It's bad for my app :(
2. User downloads and installs app in another computer and roaming data syncs/downloads at the same time (then I can get user Id immediately)
- Its great for my app :)
Which scenario is real in practice?
Does Roaming data syncs for the first time when app data are in download and installation process?

Umm no not that i remember. It just randomly started happening. I reformatted the hard drive for mac (journaled) but it was working fine since i did it until now

FAQ: Where can I get help with downloading and installation?

See this page for options for contacting Adobe regarding problems with downloading and installation:
"Contact support - download and installation"
You can ask questions and search for answers on the Adobe user-to-user forum dedicated to downloading, installation, and setup.
You can also check the Customer Service FAQ lists for issues with downloading and installation.
You can order Premiere Pro CS6 here ... or try it free for 30 days.

Hello,
This kind of question is best asked in the Windows Forums, however I've had some succession with a similar issue myself.
Non-Genuine Windows means that it can't authenticate your copy of Windows.
It's not a problem, all your need is a genuine product key code. Provided you don't have different version of Windows 7 installed to the one you are buying (for example windows 7 Home Premium and Windows 7 business) Then you can use the new key code.
Click on the Start Button and type: CMD (into the 'Search programs and files' field in the Start Menu)
The Start Menu will show 'CMD.exe',
Right-click the CMD.exe file and select Run As Administrator.
In the CMD window, type: slmgr.vbs -ipk <type your product key here>
To activate windows after changing the key, type: slmgr.vbs -ato
It should now accept the new key code and you will need to be connected to the Internet to authenticate.
If by chance the windows 7 types are different (One is Home premium say and the other is Business) then you will need to uninstall that copy of Windows 7 and install the new one. If your using BootCamp then you will need to go into BootCamp under system preferences and remove that copy of Windows (delete it)
Then create a new setup with your new Windows 7 disk.
For me I had the same type of windows, changing the product code worked. Saved me the bother of having to reinstall Windows again and it was all genuine.
Best of luck

I dont recall when I have been more frustrated.... the "loops" I am in on the web for support are endless. After downloading Yosemite on my Mac my CS6 no longer works. On your support web site you state the following for downloading and installing prev

I dont recall when I have been more frustrated.... the "loops" I am in on the web for support are endless. After downloading Yosemite on my Mac my CS6 no longer works. On your support web site you state the following for downloading and installing previous versions of apps, such as CS6 " 1. open CC for desktop and go to the apps panel (no link is provided so I explored until I could download a trial version of "application manager" as that was required. When I attempted to open it to download "Previous Versions" I could not. I have my license number, my CS6 will not open in Yosemite and after over 2 hours I am really frustrated.... Rich@

When I go to that link, download and then attempt to install I get the message "Webe encountered the following issues, Installer failed to initialize. Please down load Adobe Support Advisor to detect the problem" I then select the link "get adobe support advisor" that takes me to a site that describes a better support link since the one I have been sent to is no longer available. I then go to that site and am told to go to CC for desktop apps, that requires me to download CC... I don't want CC.. just want to have my CS6 PS work again.... so frustrating...

Logic Pro x - additional content downloads and installs but it won't show up in my Logic Pro X. Where is the add'l content downloaded and how do I activate on Logic Pro X?

The additional content downloads and installs, but it won't show up in my Logic Pro X. I cannot find the "Library" folder where this additional content is downloaded to and can't seem to activate the new loops and instruments in my Logic Pro X (i.e. loops are still greyed out). Any solutions?

similar problem that I'm hoping revives this thread. Took over 24hrs to dload additional content (after another full day for the actual problem) due to a bad dload rate. so quitted, and relocated closer to my wifi router. Restart, open logic x, Menu bar: Logic Pro/ Download Additional content ...Tells me i have no internet connection.... Ahh... I do, I'm using it right now! Tried restarting and relaunching. same thing every time.
Any clues?
This whole apple upgrade has been so disappointing! All i wanted to do was reinstall logic 9! $2500 later and I'm still struggling. ***!

SanDisk Clip Jam Firmware 1.03 Download and Installation Instructions

Firmware is the software code that powers your Clip Jam. You can think of it as the operating system. SanDisk actively and periodically updates the capabilities, functionality, and reliability of the Firmware. For an optimal experience with your Clip Jam, SanDisk recommends that you update your Firmware with each new release. It’s fast, easy, and free!
SanDisk has released firmware version 1.03 for the SanDisk Clip Jam. Download links and the release notes are available below.
SanDisk Clip Jam Firmware 1.03 Download and Installation instructions
Manual Firmware Update (All Regions) - Click here to download
All languages are now in one firmware version. After firmware update you will need to select your Language and Region preference.
• Remove any external card from the Clip Jam before performing firmware update
• Ensure your battery is > 50% full.
• Plug in your SanDisk Clip Jam to your computer.
• Download and save the upgrade.hex file linked above to a folder on your computer.
• Drag the file to the root directory of your SanDisk Clip Jam
• Disconnect the SanDisk Clip Jam and let the firmware update begin.
• Once it finishes doing its update, it will turn itself off.
• Turn the Clip Jam on, Select your language and region preference
• Once it is back to the main menu, head to "Settings" >"System Settings"> "Info", and verify the "Version" is now 1.03".

this is the first shipping FW. there are no release notes for changes because this is the first release.

Preventing the automatic download and installation of iOS 8

Once again this becomes an issue. How to prevent the automatic download and installation of iOS 8. Thanks.

Grrrrr. This needs a solution. I have a portable wifi account I use for teaching (mainly Apple devices) and when traveling. It updates my download capacity in 1gb chunks at $10 each. Just traveling at the moment, and this coincides with Apple updates. Three devices, @ 2 odd gb ea, all deciding to update while I drive. By the time I got the update notices from Optus, all three devices had downloaded the updates and were waiting for me to press install. I don't mind installing, but I don't want to pay $60 for the downloads thru this account. I think Apple owes me $60. There's no reason they can't set a restriction on this type of download for user nominated accounts. This is a significant issue for a lot of people. Please Apple,

I'm having problems upgrading from 10.6.8 to Yosemite. My computer locks up after the download and installation process. Does anyone know how I can overcome this problem?

I'm having problems upgrading from 10.6.8 to Yosemite. My computer locks up after the download and installation process. Does anyone know how I can overcome this problem?

Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

New resources for download and installation issues

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