New "Rookie" Spotlight Award

I'm pleased to announce our new "Rookie" Spotlight Award. The first awardee will be recognized in October.
Rookie Award: This award is intended to recognize our new members who actively contribute to the Cisco Support Community. The award is calculated as follows:
-We take the current award month and look at all new CSC registrants 4 months prior.
-Of those members, we then sum all their CSC contributions for the 3 months leading up to the award month.
-The member who has added the most content (discussions, replies, documents, videos) earns the Rookie Award.
As an example, a new user registers for CSC in the month of January. That user would be eligible for the May Rookie Award. To win, that user would need to create the most combined content of all the new January CSC registrants during the months of February, March, and April.
Please visit our Spotlight Awards page for more information on the Program.
Cheers,
Dan

Hi Dan & Tom,
Love the new "Rookie" Spotlight award idea
Just one concern;
"The member who has added the most content (discussions, replies, documents, videos) earns the Rookie Award"
Shouldn't a "quality over quantity" consideration be given here as well?
Just my 2 cent$
Cheers!
Rob
"Why not help one another on the way" - Bob Marley

Similar Messages

New "Questions Answered" Spotlight Award

I'm pleased to announce our new "Questions Answered" Spotlight Award. The first awardee will be recognized in March.
Questions Answered Award: This award is intended to recognize a Support Community member whose contributions have resulted in answering the most number of questions on our community. At the end of each month, that member who has the most number of “Answered Questions” will be recognized with a community Spotlight Award.
Award Duration: 1 month
Please visit ourSpotlight Awards page for more information on the Program.
Cheers,
Dan

Hello Dan, I hope you're well.
Why does it say 'unanswered questions' rather than questions answered, or is it a totally different award?
It is like the opposite almost!
https://supportforums.cisco.com/community/netpro/top-contributors/spotlight-awards
Please rate useful posts & remember to mark any solved questions as answered. Thank you.

New Partner Spotlight: "Chemical industry game changer in the Cloud"

Uncover how 60 years’ worth of combined SAP experience formed Qnovate, a new SAP Cloud Solution Partner. Learn how their solution will be a chemical industry game changer in the Cloud. Read more here.

Why do you need to register to SCN to read the content? My assumption is that you want as many readers as possible to view your content - including individuals who aren't SCN members.
Your blog doesn't even appear in the list of content for that section of SCN.
I'm a registered user and still can't access it. I only know of its existence from an email that I receive when new content is published in the Cloud section of SCN.
I'd like to refer to your document in an upcoming blog and that currently isn't possible because it isn't publicly available.
D.

New Spotlight Recognition Awards Program

All,
I am excited to announce we are launching a new recognition program called "Spotlight Awards". This program recognizes individuals for a variety of impactful contributions to CSC. Initially, we will be launching two awards, Members Choice and Small Business. In the case of the Members Choice award we will rely on you, our members, to decide who has earned this recognition. Our first award recipients will be announced in January 2012. To learn more about the program and how you can nominate someone for the Members Choice award , please visit our Spotlight Award FAQ.
If you have questions about the program don’t hesitate to ask.
Cheers,
Dan

Congratulations to our July 2012 Spotlight Award Winners.
Members Choice: Boris Kudryavstev
Mobile App Contributor: Amjad Abdullah
Small Business: Adam Crisp
Doc/Video: Ayodeji Oladipo Okanlawon (2X Spotlight Awardee)
Would you like to nominate someone for the "Members Choice" award. If you feel a member has excelled on Support Community please nominate them by sending an email including why they deserve the award to
[email protected]
Cheers,
Dan

New Spotlight? Questions

Unlike the spotlight in 10.4, the new leopard spotlight does not retain the sorting categories when I click on "Show all", it just gives me a rather large list of the things i searched for, but not organized. Is there anyway to make the results still be in apps, music, movies, etc categories when clicking on show all?
And also, spotlight doesn't seem to search in the preferences folders either. Is it possible to make spotlight search even in preferences and the Library folder?

You can refine the search in the resulting "Show All" window by adding filters with the little "+" button. As for the categories view, that's only available in the spotlight menu. Unfortunately, Apple as limited spotlight to user-created documents, and this does not include the preferences folder(s). I would like it if Apple would allow for custom inclusions in the spotlight indexing, but for now they only have a predetermined list.

HP Receives Two Awards in May!

Hot off the presses! Great news for our forum communities – we couldn’t have done it without you!
++++++++++
News Advisory
HP Awarded Voice of the Customer Award for Web-based Tech Support
Award is second this month recognizing HP’s social support efforts
PALO ALTO, Calif., May 14, 2012 – HP today announced that its Web-based tech support channels have been awarded the “Voice of the Customer Award” at the Customer Response Summit 4 (CRS4) in Austin, TX. The award, which is presented by Execs in the Know, recognizes best in class organizations who achieve customer service excellence through emerging customer response channels.
The award honors HP for delivering a superior customer experience through multiple online support channels, including the HP Consumer Support Forums, HP Support Twitter handle, HP Support tab on the HP Facebook page, HP Support YouTube channel, and the mobile versions of the HP Customer Care and HP Consumer Support Forum sites. Through these online channels, HP provides more than 100 million technology support solutions annually.
“HP’s customer footprint is daunting in terms of its size and scope, yet HP has successfully managed to deliver best-in-class customer service by its creative implementation of multiple online and mobile support channels,” said Chad McDaniel, president of Execs in the Know. “When it comes to identifying leaders in the burgeoning customer experience space, HP has proven they are a company to watch.”
“Today’s customers want to be able to access tech support anytime, anywhere and from any device, and HP designed its online support strategy to address that need,” said Brent Potts, Vice President, Global Digital Support for HP. “HP’s Web support channels have quickly become the tech support option of choice for millions of HP customers, and we plan to continue to optimize those channels to deliver a superior customer experience and increase customer satisfaction.”
The Customer Response Summit series is a dedicated peer-to-peer forum, gathering industry service leaders to shape the future customer experience. For more information on this year’s forum, please visit http://www.customerresponsesummit.com/.
On May 4, 2012, HP was also honored with the received social software company Lithium’s inaugural Breakthrough Brand Nation Award (CEO AWARD) at the 2012 LiNC conference’s Lithy Award ceremony in San Francisco. The Lithy Awards spotlight companies using Lithium technologies to build communities and address business goals in unique and compelling ways. The Breakthrough Brand Nation Award, dubbed the “Lithy of all Lithys”, is a new award and an especially prestigious honor since Lithium customers can not apply for the specific award. The winner is chosen by Lithium executives, who select the best of all the Lithy entrants for the honor. It recognizes the organization showcasing best practices across all categories for all companies using Lithium technology.
About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at http://www.hp.com.
This news advisory contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations, including execution of cost reduction programs and restructuring and integration plans; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP’s businesses; the development and transition of new products and services (and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the protection of HP’s intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; expectations and assumptions relating to the execution and timing of cost reduction programs and restructuring and integration plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended January 31, 2012 and HP’s other filings with the Securities and Exchange Commission, including HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2011. HP assumes no obligation and does not intend to update these forward-looking statements.
© 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Hi,
You can try a simple reset on the printer
remove power cord from the rear of the printer (unit is on), press cancel button and plug back the power cable and keep holding the cancel button. Leave the cancel button when the LEDs does not longer blinking/flash.
also you can reinstall the drivers if the reset doesnt help.
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Spotlight doesnt' index

On both my old iBook and my new iMac, Spotlight doesn't work on the HDs (but works on any connected USB drive), Google Desktop doesn't work either ("no indexing"). Putting/deleting the HDs in the privacy part of Spotlight Preferences doesn't change anything...
Cocktail <http://cocktail.en.softonic.com/mac> says "unable to detect Spotlight indexing status. iBook is not accessible, read-only or mdutil (/usr/bin/mdutil) is not working properly."
Is there any Terminal lines of code that could explore/change Spotlight behaviour? I tried "mdutil -pEsa [-i on] volume /" without any success...

I just happen to find a solution: Spotlight is currently indexing my HD!
Here is the solution
<http://discussions.apple.com/thread.jspa?messageID=7063635> :
I have tried most of the recommendations here - and finally even reinstalled and rolled back my entire PB from Time Machine this night - but Spotlight did not work. Got message in terminal "Indexing and searching disabled".
Solution found on web - below with 2 elements:
1) Need to remove files that block for indexing
2) Turn on indexing - Thanks to Patrick Kinsella
1) Check your root directory for a file called ".metadataneverindex"
If it's there, delete it.
You can only find it after making invisible files visible (se below)
2) These great hints won’t work if Spotlight is completely disabled (which some people have tried and don’t know how to reverse). If all else fails, follow this procedure:
Make hidden files visible (copy and paste the next line into Terminal:"defaults write com.apple.finder AppleShowAllFiles -bool YES" [or use Onyx or alikes]
!!!You need to know that the visible/invisible switch works only after a relaunch of Finder (via Command-Alt-Esc).
Now in (previously hidden) /etc folder in your root/hard drive, find "hostconfig~", and open it with any text editor. Does it include this line:"SPOTLIGHT=-YES-" (note the two dashes astride YES)? If not, type this line at the bottom. Save the file as "hostconfig~" in your root folder (etc folder won’t accept it from a text editor). Now drag and drop this new hostconfig to /etc. This requires your admin password to replace the existing "hostconfig~".
Reboot, and your spotlight is working. This may be a long way around, but it worked for me.
Now make invisibles invisible again with this line in Terminal: "defaults write com.apple.finder AppleShowAllFiles -bool NO" [or use Onyx or alikes]
To fire up Spotlight, you may need to type this into Terminal: "sudo mdutil -i on /" (the slash is important)
If Mail is still not searching inside Entire Message, type this into Terminal to index your old messages:"sudo mdimport /users/YOURNAME/library/mail [or whatever the path to your mailbox message folders]".
The combination of these two did the trick for me.
--------------------

Spotlight has a dim bulb - help!

I have two problems with spotlight.
When I click on the blue icon in the menu bar, I get a spinning rainbow wheel for a minute or so, and nothing else happens.
When I press Cmd-F to bring up the Spotlight window and do a search, Spotlight can only find a fraction of the relevant documents.
Example: in a folder called PPP, I have more than 100 files with the word "Jade" as part of the name of the file. I told Spotlight to look in PPP for files whose name contains "Jade". Spotlight found exactly three documents - even after I clicked the button to have it search again.
Am I doing something wrong? Did I miss a Spotlight software update? Or, when I bought Tiger (ten days ago) did I pay retail price for beta software? (I intentionally waited several months before buying Tiger so that I would not be paying retail price for beta software.) This is frustrating. Spotlight is the only new feature in Tiger that has any value to me, and it isn't working. Apple just took $130 from me and I got zero added-value. The Spotlight program manager should be strung up by his.....
...earlobes
Powerbook G4 Mac OS X (10.4.3)

Hey, Tom! Glad to see you're still active! You and I must be a lot alike. I, too, needed fast, reliable searching, have switched back to Panther, and also come here occasionally jus to see what's new with Spotlight. Wonderful concept, poor implementation. Maybe Apple will get it working one of these days. Until then, Panther does everything I need, and more, and with grace and speed.
I can't understand why Apple doesn't take a more active role in fixing Spotlight! I'd go back to Tiger-even with its other problems-in a moment if Spotlight worked. Always been an early adopter but Tiger has soured me; I'm not going to be anxious to move from Panther.
Spotlight was the reason I switched to Tiger. Spotlight was the reason I switched back to Panther!

Spotlight indexing causing repeated error in console

Hi,
I just recently upgraded my mac to 10.6.8 from 10.5.8. Everything is working fine, except for Spotlight. I know that upon a new upgrade Spotlight will take a while to index the computer, but it has been hours and in console I am getting two repeated messages. The first one appears every minute or so:
Dec 5 15:45:58 marc-cutillos-macbook mds[43]: (/.Spotlight-V100/Store-V1/Stores/164ED999-5DAD-430E-8FD9-79661D539F03)(Error) IndexSDB in si_writeBackDBO:Error 2 storing dbo(c973f5,430,75,4d02111cfd3ea,0,65089c,30)
Dec 5 15:46:22 marc-cutillos-macbook mds[43]: (/.Spotlight-V100/Store-V1/Stores/164ED999-5DAD-430E-8FD9-79661D539F03)(Error) IndexSDB in si_writeBackDBO:Error 2 storing dbo(c973f5,430,75,4d0211343a689,0,65089e,30)
I have literally hundreds of these messages with the only thing changing is the final numbers before the "30"
The other message I keep getting every half hour or so is the following. I am listing two of these such messages:
Dec 5 13:46:29 marc-cutillos-macbook Safari[283]: Periodic CFURLCache Insert stats (iters: 412) - Tx time:0.005208, # of Inserts: 1, # of bytes written: 11474, Did shrink: NO, Size of cache-file: 8409088, Num of Failures: 0
Dec 5 15:12:14 marc-cutillos-macbook Safari[719]: Periodic CFURLCache Insert stats (iters: 360) - Tx time:0.005909, # of Inserts: 1, # of bytes written: 86046, Did shrink: NO, Size of cache-file: 29925376, Num of Failures: 1
Lastly, I am getting this error a few times also:
Dec 5 15:18:21 marc-cutillos-macbook mdworker[750]: (Error) SyncInfo: Catalog changed during searchfs too many times -- falling back to fsw search /
I have very few 3rd party apps. I had McAfee but deleted it (although there seems to be some remnants as .plist files) Can anyone let me know of some advice? I would just force quit the indexng through terminal, but I'm very curious what these constant error messages are.

BTW, I went off some terminal commands that I saw in another discussion thread by Linc Davis:
https://discussions.apple.com/thread/3185946?start=0&tstart=0
I typed in the commands and this was my result:
Last login: Wed Dec 5 14:33:34 on console
marc-cutillos-macbook:~ yankee119$ kextstat -kl | awk ' !/apple/ { print $6 } '
marc-cutillos-macbook:~ yankee119$ sudo launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
Password:
com.vix.cron
com.adobe.versioncueCS3
marc-cutillos-macbook:~ yankee119$ launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
com.adobe.ARM.ad895013aeb33ea6e968d9fdc06c0eb42c7c2a5229d98d64ad002716
com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3
marc-cutillos-macbook:~ yankee119$ ls -1 /Library/{InputManagers,StartupItems}
ls: /Library/InputManagers: No such file or directory
/Library/StartupItems:
cma
marc-cutillos-macbook:~ yankee119$

Spotlight Problem

Hi everyone,
since Lion i experience problems with Lion and Spotlight in that way, that it finds for example only pdf-files, no calendars, no emails, no pictures....
i work with a user account and
I tried:
- repair access rights
- reindexing by draging the volume in privacy and out
- reindexing with terminal
- reset persmission
at least i called Apple Support.
After the procedure above, they finally discribed to me, that my setup SSD (for OS) and HDD (User Account and for data at the place where the optical drive was) is not supported, and that may be the problem. So i build the hole thing back and the problem still exists.
- when i create a new user spotlight seams to work well.
- but when i try to access system settings and ical it crashes...
So, maybe my user account is broken and the whole installation....
I thinking about reinstall Lion...but what with my data? Migrate the old user will import the problem again...
Does anyone have a suppestion what else to do?
Thanks
-s

Reinstalling lion seems the way to go. Maybe your optical HDD isn't installed correctly as well. Try putting it back and making sure your connection is correct and secure. Further support for this particular setup at www.macsales.com who make a connection like that.
I have not expereinced the issue you described and I too have my OS on an SSD and my home folder on an HDD.
Reinstalling lion is a good idea. Verify and repair your disks in disk utility before proceeding to do so thoug, while in the boot recovery..

Spotlight/search weirdness

Since I got my MBP I have transferred a bunch of files. When I search, both via finder-window and Spotlight--it acts as if those files do not exist. Doesn't see them. Nada. This is strange. Any thoughts? Can I execute indexing of these files?

i seem to have the same problem with spotlight as you. i recently used migration assistant to transfer files from my ibook to my new macbook. spotlight is not locating music files that i can find in the finder. another problem im having is with picture files in the finder. iphoto files and picures are not showing when i look for them in the finder-ie:when using email iphoto files are not there. maybe you can run me through what you did, and ill try it. thanks alot.

Spotlight is unstoppable

I recently Carbon Copy Cloned a smaller drive to a new larger drive. When I mounted the new drive spotlight began indexing the drive. The drive in incessantly clicking away. I have tried:
1) Moving the drive to the Privacy Tab in Spotlight
2) sudo mdutil -i off... command
3) unmount and remount the drive
4) restart the system
All to no benefit. As soon as the computer can see the drive it madly returns to its undesired task.
When click on the spotlight icon top right of screen it says "Indexing "drive name" Estimating indexing time - and has said this for a couple if hours now.
How do I get this to stop?
Thanks

I've been having similar issue, the spotlight is always reindexing, then I deleted the com.apple.spotlight.plist in my library then restarted my computer and still doing it
Any suggestion?
BTW I can't see any spotlight process name in the Activity monitor.

Spotlight only up-to-date after re-indexing

Ever since I got my (Intel) Mac, Spotlight worked like a charm, but indexed new files only after re-indexing by hand. A friend of mine who doesn't have an Intel based Mac, doesn't have any problems; created files are almost immediately indexed by Spotlight.
Although I think it's a real handy tool, it does slow me down since each re-indexing takes about 15 minutes.
Is this a bug in Spotlight (only for Intel) and is this already on the list at Apple? And is there anything I can do to correct this behaviour?

Thanks Daniel, but the Xlab info doesn't cover this exact problem. Since I had this problem ever since I got my Mac out of the box, I am sure I didn't 'mess around the OS' and I certainly didn't use the Terminal (still haven't actually
Could you tell me how the problem got solved for your students?
The strange thing is that external HD's are indexed as soon as they are recognized by the system, but when I save a simple (new) textfile, Spotlight doesn't put the file in its index until I re-index by hand. I don't have any folders in the Privacy-section, nor are the directories hidden or anything.
Today I used Mac Helpmate, but that didn't do anything for this problem.

Having some problems with links

OK, I've used this way of doing this for a while, but recently I started having trouble with getting this to work.
I have a site with a link to the organization's current newsletter. I have a "previous page" link so that you can go back to the page you came from in the main site. The newsletter opens up in it's own blank page. This link no longer works and I have no idea why.
This is the code that is supposed to make this link work: <a href="javascript:history.go(-1);">Previous Page</a>
The second part of the problem involves the left sidebar links which are named achor links for within the newsletter page. In the newsletter there are usually Program Recap articles which usually include a link to a separate page of event photos. The page has the same sidebar links to the named anchors. I used to be able to have these go back to the newsletter page to that named anchor. But now I can't seem to make them work.
What I've done in the past is to link back to the newsletter and at the end of this link to the page add the named anchor link like this:
1112Visions_Iss1.html/#prezmessage
Sometimes this works and sometimes not. The problems don't end there. Some of these links render the newsletter page with the photos some of the links go to a page that doesn't show the links. At this point I have re-done all of the links, I have rebooted both Dreamweaver and Firefox and it just keeps doing the same thing. I'm just baffled by this.
I'll post the code for both pages in the hopes that someone can tell me what is not right and how to make this work.
Here is the code for the newsletter's main page:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<title>NEOHFMA Visions Newsletter - 2010-2011 Issue 3</title>
<style type="text/css">

</style></head>
<body class="thrColFixHdr">
<div id="container">
<div id="header">

<table width="870" border="0" cellspacing="2" cellpadding="0">
 <tr>
 <td width="670" rowspan="3" align="left" valign="top"><h1 class="sidbar1_links"><a name="top" id="top"></a>Northeast Ohio Chapter HFMA 
 Visions</h1></td>
 <td width="194" height="15"> </td>
 </tr>
 <tr>
 <td align="right">2011 - 2012 Issue 1</td>
 </tr>
 <tr>
 <td height="34" align="right" valign="top" class="date">July 30, 2011</td>
 </tr>
</table>
</div>
<div id="sidebar1">
<h3>In this Issue:</h3>
 <table width="150" border="0" align="left" cellpadding="5" cellspacing="0" class="sidbar1_links">
 <tr>
 <td align="left" valign="top"><a href="#prezmessage" target="_self">[President's Message]</a></td>
 </tr>
 <tr>
 <td align="left" valign="top"><a href="#spotlight" target="_self">[New Members Spotlight]</a></td>
 </tr>
 <tr>
 <td><a href="#newmembers" target="_self">[New Members]</a></td>
 </tr>
 <tr>
 <td><a href="#welcomeback" target="_self">[Welcome Back]</a></td>
 </tr>
 <tr>
 <td><a href="#certification" target="_self">[HFMA Certification]</a></td>
 </tr>
 <tr>
 <td><a href="#recaps" target="_self">[Program Recaps]</a></td>
 </tr>
 <tr>
 <td><a href="#savethedate" target="_self">[Save the Date]</a></td>
 </tr>
 <tr>
 <td><a href="#kudos" target="_self">[Kudos]</a></td>
 </tr>
 <tr>
 <td><a href="#edarticles" target="_self">[Educational Articles]</a></td>
 </tr>
 <tr>
 <td><a href="#sponsorscorner" target="_self">[Sponsor's Corner]</a></td>
 </tr>
 <tr>
 <td><a href="#membershipdirectory" target="_self">HFMA's Online Membership Directory</a></td>
 </tr>
 <tr>
 <td><a href="#puzzle" target="_self">[Puzzle]</a></td>
 </tr>
 <tr>
 <td><a href="../newsletter_archive.html" target="_self">[Newsletter Archive]</a></td>
 </tr>
 <tr>
 <td> </td>
 </tr>
 </table>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>
<div id="sidebar2">
 <h3><a href="javascript:history.go(-1);">Previous Page</a></h3>
 <h3>Our Corporate Sponsors</h3>
 We gratefully acknowledge the commitment of our Corporate Sponsors who assist in the funding of the Chapter's programs and activities
 President's Club 
 FirstCredit International 
 Healthcare Resolutons Svcs 
 Human Arc Corp. 
 
 Platinum Club 
 Alta Partners LLC 
 Fenner Corp 
 Joseph R Harrison Co., LPA 
 JP Recovery Services 
 Plant & Moran 
 RSM McGladrey 
 
 Gold Club 
 CBE Group 
 KPMG, LLP 
 
 Silver Club 
 The ROI Companies
 Bronze Club 
 BKD 
 Bruner Cox, LLP 
 Calfee, Halter & Griswold LLP 
 Head Mercantile 
 MediQuant, Inc. 
 Quadax, Inc. 
 UCB, Inc. 
 Wise Management Services Inc.
 <hr />
 2010-2011 
 HFMA Northeast Ohio 
 Chapter Officers
 President 
 Susan R. Flaherty, CPA
 President-Elect 
 Diane Lilko, CPA
 Vice President 
 Lisa Hilling
 Chapter Secretary/Treasurer 
 Geoffrey A. Himes, FHFMA, MBA 
 Chairman 
 Michael J. Manfull
 Chapter Coordinator 
 Kathleen A. Much
 Board of Directors 
 Charles R. Alderson 
 Carl S. Ebner, CPA 
 Stanley Kasmarcak, CPA 
 Holly M. Pelaia 
 Adam Schweikert 
 Suzanne M. Tschetter, CPA
 
 Visit HFMA National at: 
 <a href="http://www.hfma.org" target="_blank">www.hfma.org</a>
 Visit HFMA Northeast Ohio at: 
 <a href="http://www.neohfma.org" target="_blank">www.neohfma.org</a>
 <hr />
 2011 GHALI Sponsors
 Booth Sponsors: 
 Human Arc 
 JP Recovery Services, Inc. Joseph R. Harrison Co., LPA First Credit Inc. (FCI)/RevCare Meridian Leasing Corporation McGladrey 
 Sakal / CAI 
 The ROI Companies
 Golf Hole Sponsors: 
 Human Arc 
 First Credit Inc. (FCI)/RevCare 
 McGladrey 
 National Enterprise 
 The ROI Companies
 Other Categories: 
 Wine Tasting: 
 JP Recovery Services, Inc. 
 Wednesday Breakfast: 
 National Enterprise 
 Wednesday Lunch: 
Joseph R. Harrison Co., LPA 
 Thursday Breakfast: 
 Quadax, Inc. 
 Thursday Keynote Speaker: 
 Bruner-Cox LLP 
 Thursday Keynote Speaker: 
 BKD, LLP 
 Thursday Lunch: 
 Human Arc 
 
 
 
 
 
 
 
 
 
 
 
<a href="#top" target="_self">Back to Top</a>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
<a href="#top" target="_self">Back to Top</a>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
<a href="#top" target="_self">Back to Top</a>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
<a href="#top" target="_self">Back to Top</a>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
<a href="#top" target="_self">Back to Top</a>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
<a href="#top" target="_self">Back to Top</a>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
<a href="#top" target="_self">Back to Top</a>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
<a href="#top" target="_self">Back to Top</a><a href="#top" target="_self"> 
</a>


</div>
<div id="mainContent">
 <h2> <a name="prezmessage" id="prezmessage"></a>President’s Message</h2>
 <img src="../images/Susan-Flaherty-photo.jpg" alt="Susan Flaherty" width="145" height="159" class="fltlft" />Dear Fellow HFMA Members,
 Welcome to the 2011-2012 HFMA fiscal year. Thank you for your continued membership and support of HFMA. I look forward to working with the members, the board of directors, and officers during the upcoming year to continue the success of the Northeast Ohio Chapter. 
 Speaking of success – I attended the HFMA Annual National Institute in June 2011 and was proud to be from the Northeast Ohio Chapter. Our Chapter won three awards – Gold Award for Membership Growth and Retention, Hottum Award for Education Performance Improvement, and a Yerger Special <img src="../images/Manfull_ANI_DSC_0027.jpg" width="200" height="200" align="top" class="fltrt" />Recognition Award for the February 2011 Patient Financial Services Program. In addition, the Northeast Ohio Chapter had two of the three winners of the National HFMA Future Financial Leaders Award. The award recognizes those future leaders who provide innovative and exemplary performance resulting in organizational performance improvement. Congratulations to Jill Barber and Kelly Linson from Southwest Community Health System for receiving this award. Finally, as many of you know, National HFMA has performance targets relating to education, membership, certification, financial strength, and other matters for all chapters. Our Chapter achieved 100% during this last fiscal year in meeting these targets. While it is important to celebrate our past successes, I and the other chapter leaders realize that we are taking on a big responsibility to maintain this level of excellence. We will need the continued support and participation of the membership to ensure we continue to achieve this level of success.
 As part of planning for the upcoming year, the Chapter officers had the opportunity to meet the National HFMA Chair, Gregory M. Adams, FHFMA. His theme for the fiscal year is “Believe to Achieve.” Following is an excerpt of his comments and explanation of the theme. In health care today, it sometimes seems like we are being asked to do the impossible. The industry is preparing for an influx of millions of newly insured patients in a reform environment where payments are shrinking and expectations around quality are growing. "Believe to Achieve" encompasses the keys to success in this new environment. It reflects the need to believe in your organization's mission and in others who share your dedication to achieving that mission. It means believing in yourself and in your ability to step out of your comfort zone into the new roles and responsibilities required to succeed in the reform era. Last but not least, it means believing in the possibility of a better future. In health care, there have always been naysayers who believe that the problems of the day are just too difficult to overcome. Their voices have been particularly loud, of late. But you can choose to believe that a better future is within reach, and to dedicate your professional life to making that happen. You can only achieve what you believe. 
 Finally, I want to thank all of you who volunteered your time to Chapter activities over the past year. The fact that you chose to devote part of your time to HFMA indicates the value you perceive in your membership. The strength of any chapter lies in its volunteers. I hope you are able to attend the annual volunteer appreciation outing on August 31, 2011 to celebrate the successes of our Chapter, hear presentations on relevant industry topics, and enjoy a networking round of golf or visit to the spa. We are always looking for members to get involved and continue the long tradition of volunteer service that has been a hallmark of our Chapter for many years. Please don't hesitate to contact me, one of the other Chapter officers or directors, or a committee chair if you are interested in volunteering. 
I look forward to a great year and hope to see you at an upcoming HFMA event.
Sincerely,
Susan Flaherty 
President 
Northeast Ohio Chapter of HFMA 
<hr />
 <h2><a name="spotlight" id="spotlight"></a>New Members Spotlight - Welcome to NEOHFMA!
 </h2>
 A closer look at some of the newest members to the Northeast Ohio Chapter of HFMA. 
 
 Joe Farago 
 Human Arc 
 
 <blockquote>
 Getting to Know You Questions: 
 What do you like most about working in healthcare? 
 I enjoy the opportunities that the ever-changing world of healthcare provides. Finding and implementing unique solutions for providers is rewarding. 
Where did you go to college? 
Mount Union
What activities do you enjoy outside of work? 
Sports. Coaching. Landscaping. Construction.
What is your favorite restaurant in Northeast Ohio? 
Blue Pointe
 Where did you grow up? 
 Wellington, OH
</blockquote>
 Pam Dunlap 
 Apple Growth Partners 
 
 <blockquote>
 Getting to Know You Questions: 
 What is the biggest challenge you face in your position? 
 The biggest challenge in my profession is the sheer volume of changes in regulations, advising my clients on the interpretation of those impacts and advising on cost effective ways of product delivery.
 What activities do you enjoy outside of work? 
 I am the Treasurer of a Toastmasters Club which helps educate and empower people to overcome their fears of public speaking. I am also actively involved in my church and in fundraising committees in my local community.
Favorite Sport or Sports Team? 
Soccer, basketball, competitive cheerleading and track; I love to watch and support whatever sport my kids are competing in.
Team Edward or Team Jacob? 
Team Edward because the life size cutout of Jacob in my teenage daughter’s room often catches me off guard like there is a stranger in the house!
 What was the last book you read? 
 Talent is Never Enough by John Maxwell and Outliers by Malcolm Gladwell.
</blockquote>
 Lora Holman 
 MASH, Inc. (The Medical Advocacy Services for Healthcare, Inc.) 
 <blockquote>
 Getting to Know You Questions: 
 Why did you decide to get involved in HFMA? 
 The MASH Program (Medical Advocacy Services for Healthcare, Inc.) has been in business for 23 years and we’ve always been big supporters of HFMA throughout the U.S.
Favorite Sport or Sports Team? 
The Brownies and the Green Bay Packers
Tell us the most intriguing thing about yourself? 
I really want to be a drummer in a rock band.
Where is your favorite vacation spot? 
Kelley’s Island
What was your first job? 
Horse trail guide at Rocky River Stables.
</blockquote>
 Pete Halloran 
 University Hospitals 
 <blockquote>
 Getting to Know You Questions: 
 What do you like most about working in healthcare? 
 There will always be challenges and opportunities to learn something new. 
Where did you go to college? 
University of Dayton-Undergrad, Cleveland State University-MBA
What is your favorite vacation spot? 
Hilton Head
 Where did you grow up? 
 Cleveland Heights
What was your first job? 
Healthcare Consulting at Ernst & Young LLP
</blockquote>
 <hr />
 <h2><a name="newmembers" id="newmembers"></a>New Members - Welcome to NEOHFMA!</h2>
 Please welcome our newest members to the Northeast Ohio Chapter of HFMA. Look for them at our next meeting and welcome them to our organization.
 <table width="439" border="0" cellpadding="2" cellspacing="0">
 <tr>
 <td width="213" align="left" valign="top" nowrap="nowrap">Flora L. Skiba 
MetroHealth Systems </td>
 <td width="205" align="left" valign="top" nowrap="nowrap">Stacie Warner 
Summa Health Network </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Edward Hills 
MetroHealth Systems </td>
 <td align="left" valign="top" nowrap="nowrap">Lora Holman 
MASH, Inc. </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Peter T Halloran 
University Hospitals of Cleveland </td>
 <td align="left" valign="top" nowrap="nowrap">Hillard C Meade 
Aberdeen Consulting Group </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Pamela Dunlap</td>
 <td align="left" valign="top" nowrap="nowrap">Dreena L Wobrak 
University Hospitals </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">William Adams</td>
 <td align="left" valign="top" nowrap="nowrap">Joe Farago 
Human Arc </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Kathy Sindledecker 
Humility of Mary Health Partners </td>
 <td align="left" valign="top" nowrap="nowrap">James E Favazzo, Jr. 
Fidelity National Collections </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Jennifer M Matota 
KeyBank </td>
 <td align="left" valign="top" nowrap="nowrap">Tracey Sapp-Jones 
Key Bank </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Alexander C. Pratt 
PTS Physicians, LLC </td>
 <td align="left" valign="top" nowrap="nowrap">Kristen Miday 
Aultman Health Foundation </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Bruce Giambattista 
 The Hope Center for Cancer Care </td>
 <td align="left" valign="top" nowrap="nowrap">Kathy Segatta 
 Hospice of Medina County </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Christina McCrossin 
 NPCS </td>
 <td align="left" valign="top" nowrap="nowrap">Ann Marie Riley 
 AlterCare of OH </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Angela L Capretto 
 Cleveland Clinic Health Systems</td>
 <td align="left" valign="top" nowrap="nowrap">Cully L. Chapman 
 Community Health Systems </td>
 </tr>
 <tr>
 <td colspan="2" align="left" valign="top"><a href="#top" target="_self">Back to Top </a></td>
 </tr>
 </table>
 <hr />
 <h2><a name="welcomeback" id="welcomeback"></a>Welcome Back!
 </h2>
 HFMA Members that have reinstated their Membership
 <table width="456" border="0" cellspacing="0" cellpadding="2">
 <tr>
 <td width="235" align="left" valign="top">Joseph E. Varga 
MetroHealth Medical Center </td>
 <td width="213" align="left" valign="top">Jason A. Kopczak 
MetroHealth System </td>
 </tr>
 <tr>
 <td align="left" valign="top">James J. Feldkircher, Jr. 
University Hospitals Health System </td>
 <td align="left" valign="top">Karen A Benjamin 
Ohio Permanente Medical Group </td>
 </tr>
 <tr>
 <td align="left" valign="top">Dan Tadiello 
University Hospitals Case Medical Center </td>
 <td align="left" valign="top">Matthew Kemmann 
University Hospitals of Cleveland </td>
 </tr>
 <tr>
 <td align="left" valign="top">Jeffrey Ravas 
Cleveland Clinic </td>
 <td align="left" valign="top">Jason P. Gerdes 
Phillips Medical Capital </td>
 </tr>
 <tr>
 <td align="left" valign="top">Lisa Scalet-Longworth 
Cleveland Clinic Foundation</td>
 <td align="left" valign="top">Christopher M. Clinton 
 Cleveland Clinic</td>
 </tr>
 </table>
 <hr />
 <h2><a name="certification" id="certification"></a>CHFP Assistance Program</h2>
The North East Ohio Chapter (NEOC) of the Healthcare Financial Management Association (HFMA) continues to encourage members to pursue and achieve certification as a Certified Healthcare Financial Professional (CHFP). 
Many members who successfully pass the exam are eligible for reimbursement from their employers for some portion of the examination fee and/or on-line study material fee. To encourage and assist those members for whom employer reimbursement is not available, the Chapter offers a limited financial award program through the Chair of the Certification Committee. 
 
Current CHFP Award Program 
Effective June 1, 2011, the NEO HFMA Chapter Board has approved annual funding for a maximum of 5 awards of $200.00 each for successful completion of the CHFP exam. NEO HFMA members who have successfully completed the CHFP exam on or after June 1, 2011 and who will NOT be reimbursed by their employer for any portion of either the examination fee and/or the online study material fee are eligible to apply. Chapter awards will be issued to the first 5 approved applications.
Reimbursement Application Procedure 
Upon successful completion of the CHFP exam, a member who will NOT be reimbursed by their employer for any portion of either the examination fee or the on-line study materials may complete and submit an NEO HFMA expense form in application for a financial award. A copy of the exam result e-mail notification and a release authorizing HFMA National to confirm that the member has passed the exam is required. Application for the award must be made within 8 weeks of receiving exam results. The funds allocated to members will be reviewed annually and is subject to change at the discretion of the Chapter board. 
<hr />
<h2><a name="recaps" id="recaps"></a>Program Recaps</h2>
 <h3>2011 GHALI</h3>
 by Lisa Hilling 
 
 The 2011 GHALI was held at the Glenmoor Country Club in Canton, Ohio. This historic and tradition filled site, initally started as a seminary high school for boys preparing for the priesthood. In addition, this classic gothic building was built during the years 1930-1931 with the first class starting in late October of 1931. The building contains approximately 167,000 square feet. The Wolstein family purchased the 381 acres of land and building in 1989 that many considered to be one of the most desirable tracts in Stark County. After two years of renovation, the spa portion of the club opened in December of 1991. On July 1, 1992 Jack Nicklaus took part in the gala celebration which opened the golf course. The Grand Opening of the Clubhouse in September of 1992 followed. 
 
 Our theme for this year’s event was “Entering the Era of Accountability”. As a result, the conference included educational sessions led by healthcare industry leaders and a variety of pertinent topics. Highlights included a panel discussion, “How Organizations Develop Vendor Relationships” for which there was standing room only attendance as well as sessions led by prominent professors, politicians and other professionals. Attendees were given opportunities to research products and services present at the vendor booths during vendor fair times and throughout the 2 ½ days. In keeping with tradition, the networking opportunities were abundant, starting out with Wednesday’s always very popular casino night. Thursday’s networking events included your choice of an 18 hole golf scramble, a visit to “The Spa at Glenmoor” or a enjoyable wine tasting event followed by an evening banquet which enable our attendee to sample more of Glenmoor’s fine cuisine. We concluded that evenings events with music, Texas Hold-em and “minute to win-it” activities, as well as entertaining karaoke by our members. 
 
 Special thanks to everyone who participated on the GHALI Planning Committee for a job well done. The planning for next year is already underway and we welcome your input. Please make sure to watch for details of next year’s conference so you won’t miss out on everything this event has to offer.
<a href="0711Visions/Ghali Program Recap/ACO_s.ppt" target="_blank">Accountable Care PowePpoint</a>
<a href="0711Visions/Ghali Program Recap/Cost_Reduction.ppt" target="_blank">Cost Reduction PowerPoint</a>
<a href="0711Visions/Ghali Program Recap/FASB_FASB.ppt" target="_blank">FASB Update</a><a href="0711Visions/Ghali Program Recap/FASB_FASB.ppt" target="_blank"> PowerPoint</a>
<a href="0711Visions/Ghali Program Recap/Health_and_Wellness.ppt" target="_blank">Health & Wellness PowerPoint</a>
<a href="0711Visions/Ghali Program Recap/Healthcare_Reform.ppt" target="_blank">Healthcare Reform PowerPoint</a>
<a href="0711Visions/Ghali Program Recap/Lean_Six_Sigma.ppt" target="_blank">Lean Six Sigma PowerPoint</a>
<a href="0711Visions/Ghali Program Recap/Physician_Medicare_Reimbursement.pdf" target="_blank">Physician Medicare Reimbursement</a><a href="0711Visions/Ghali Program Recap/Physician_Medicare_Reimbursement.pdf"> PDF</a>
<a href="1112visions_1_ghali_photos.html" target="_blank" class="thrColFixHdr">Event Photos</a>
<hr />
<h3>Healthcare Hot Topics – Part 1</h3>
by Brian Nestor
The Healthcare Hot Topics seminar was held at the beautiful new state-of- the-art Ahuja Medical Center in Beachwood, Ohio on June 23, 2011. The Rosenberg Conference Suite was filled with more than 50 attendees, there to hear about hot topics in healthcare today. 
 
Ahuja President James Benedict welcomed the attendees and talked to the current & future state of the Ahuja Medical Center. He was followed by Gigi Umbel who went over the layout of the hospital and spoke to the challenges as a Finance Director of a new hospital.
 The three healthcare topics covered at this program were:
<ul>
<li>Challenges of Compliant Research Billing by Katherine Hammerhofer of University Hospitals</li>
<li>Community Benefit – 501r and Schedule H by Keith Hearle of Verite Healthcare Consulting</li>
<li>Auditing Healthcare Entities by Julie Osredkar & Michelle Stuhler of KPMG</li>
</ul>
The informative presentations presented at the program proved to provide valuable education and updates on the circumstances surrounding healthcare for HFMA members and attendees. 
<a href="0711Visions/Program Recap/400647-Charity_Care_Policy_042709_ACA_Compliant-jhl.pdf" target="_blank" class="sidbar1_links">Charity Care Policy PDF </a>
 <a href="0711Visions/Program Recap/Auditing_Healthcare_Entities_11883CLE-11(2).pptx" target="_blank" class="sidbar1_links">Auditing Healthcare Entities PowerPoint</a>
 <a href="0711Visions/Program Recap/HFMA_June_2011(2).ppt" target="_blank" class="sidbar1_links">Meeting the Challenge of Compliant Clinical Research Billing</a>
 <a href="0711Visions/Program Recap/NE_Ohio_HFMA_June_23.pdf" target="_blank" class="sidbar1_links">501r and Tax Year 2010 Schedule H</a> 
 
<hr />
 <h2><a name="savethedate" id="savethedate"></a>Save the Date 
 </h2>
 Keep an eye out for more information on these upcoming programs: 
 
 Annual Volunteer Appreciation program and Golf Outing 
 Program Date: August 31, 2011 
 Program Location: Blue Heron, Medina, OH HFMA Roadshow, topics to be announced 
 Program Date: September 22, 2011 Program Location: Lake Health TriPoint Medical Center, Concord, OH
 HFMA National upcoming programs and events: 
 Delivering Value: Is Your Organization Prepared to be 
 Accountable for Outcomes? 
 Program Date: August 14, 2011 Program Location: Mandalay Bay, Las Vegas, NV 
 
 2011 MAP Event 
 Program Date: October 26-28, 2012 Program Location: Doral Resort, Miami, FL 
 
 Future Dates for ANI: The Healthcare Finance Conference 
 Program Date: June 25-28, 2012 Program Location: Las Vegas, NV
 HFMA National Webinars are free to HFMA members: 
 Virtual Conference Live Event 
 Program Date: December 13-14, 2011 and April 11, 2012 Program Location: Your desktop 
 See national website for registration. 
 
<hr />
 <h2><a name="kudos" id="kudos2"></a>Kudos!</h2>
 Kudos to Southwest General employees, Jill Barber, Director of Managed Care Contracting and Revenue Integrity, and Kelly Linson, Vice President, as they were recognized as “Future Financial Leaders” at the 2011 ANI in Orlando. Congrats to Kelly on passing the Certified Healthcare Financial Professional exam in Orlando as well.
 Congratulations to Laurie Rauser, formerly a Sr. Manager with Kaiser Permanente's National Revenue Cycle team, on taking a new role as a Practice Lead with Kaiser's National Compliance, Ethics and Integrity Office. In Laurie’s new role her focus will be to support compliance operations throughout the Kaiser Permanente Revenue Cycle continuum. Laurie will continue to reside in the Ohio region.
 Congratulations to John P Beirne of JP Recovery Services, Inc. The 20+ year member of the NEOHFMA may qualify for the Guiness Book of World Records as four of his eight children will be getting married from June through December this year. Three of the four are daughters! John's remark about this wedding blitz schedule: "I may qualify for Charity Care when this is all over!"
<hr />
 <h2><a name="edarticles" id="edarticles"></a>Educational Articles</h2>
 Could Automated Hand-Wash Checks Reduce Infections—and Costs?Note: This article originally appeared in HFMA’s Healthcare Cost Containment newsletter (<a href="

Because I know enough to be dangerous... I was trying to extend the two outside columns down.... Instead of just using faux columns which I have fixed since I posted the question.
The other link problem is the left sidebar links. When you go to the event photos page I have a repeat of the sidebar links that are on the newsletter page. I used named anchors on the newsletter page to link to the particular article. From the Event Photos page the links look like this:
<a href="1112Visions_Iss1.html/#puzzle" target="_self">[Puzzle]</a>
The problem I am having is that some of these go to the newsletter page and the anchor and some do not (I get an error message saying it can't find the page). To add to the problem is that when we choose say the President's Message, when it goes to the newsletter page and the correct anchor, the newsletter page is missing all the links to the graphics... the photos are missing the graphic for the faux columns is missing. It makes no sense. When I preview the newsletter page from Dreamweaver everything shows up fine.
I do not know if all of this is being caused because I haven't posted this stuff to the site or what. I've tried re-booting both the browser and Dreamweaver, dumping the cache and still the same nonsense.
Got any ideas?

Home directories loosing access rights - Urgent help required

We have just migrated around 2000 user accounts onto a new xserve server and we have just set up these user accounts so that there home directory is stored on the server as opposed to locally on each machine. To get past a serious performance issue we changed the rights for the group so that only the owner could see there own directory and they had full read right access. Now there is one group and around 2000 user folders in that group, with each folder having the specific owner. Now after we made this change to the rights for the group to be none, and the owner as read/write access to the folder. We pushed this out using Workgroup manager and applied the changes to all child folders and files. Now in theory, when a user logged on they would only be able to see there own home directory and no one else’s on the server - and this is what happened, for the first 5 minutes... and then without making any changes to their server or the client machine, the user then lost access to their own home directory. The only way we have been able to get around this is to allow the group read access to the parent folder, so if a user navigates through to the volume on the server where these home directories are stored then they will be able to see all 2000 folders (but not access any data in them) Now this would not be such a big deal for us to fix ASAP, however it does cause the client machines to go very very very slow when browsing to open files through various programs. E.g. when you click file and then open in Photoshop or whatever the pinwheel will come up and start to spin for at least a min or so before it brings up the finder. I am assuming that this is because the machine is trying to look in all 2000 odd folders. Does anyone have any idea or suggestions on how we can get around this issue or what we are doing wrong?
We are about to split the users up into groups of around 200, which should have been done from the start (BTW we did test this on a test server before implementing it, however it is murphies law that new bugs had to come up)
Any help would be greatly appreciated.
:S

Thanks for you suggestions; we only used workstation manager to change the preferences. We were trying to change the rights so that the students would not even see the other student’s folders. We ended up setting up the rights similar to how you suggested, but there was still slow performance issues browsing to folders in the finder, because machine would get to the directory /Volume/server.address/mac_students and then search through 2000 folders (And maybe try to index) before going to the next level being the students home directory. So we split the 2000 users into 10 groups (Which really should have been done from the start) This enabled the finder to load a lot faster, but students could still see the top level folder of the other students in the group, but hey at least we were not faced with a "ohhhh boy, it is Monday morning and no students can log in" situation... We will be tweaking the image that is on all the clients to have the default locations in Photoshop and Quark etc to point locally, but that will be a bit of a longer term thing.
I guess my real initial question was if we made a mistake with the rights on how we set them up, why did it work on the test server the whole time, and even on the live server for a few minutes, I would have thought that if the rights were wrong, then it would not have worked from the start?
Never mind it is working now, which is the main thing.
Another question though, for anyone that is reading, is how to you change the preferences of spotlight and where it saves its data.. Basically when a student logs onto a new computer, spotlight indexes and saves results in each folder and we would like to prevent it from indexing and saving to the home directory (Because this is on the server) We can actually see the CPU of the server go up when a student logs onto a machine that they have never logged into before and spotlight starts indexing the new machine. And preferably we would like to not disable spotlight on all the client machines - as students will no doubt like to search. Also should we disable spotlight on the server end? I guess this would improve performance a bit as well.
Thanks in advance for any suggestions

New "Rookie" Spotlight Award

Similar Messages

Maybe you are looking for