New Router: ASUS DSL-AC68U with Infinity 1

TLDR; I have the DSL-AC68U and it is not detecting a DSL link.
Hi All,
My HH5 recently died and I got a replacement from BT but decided to get a new router anyway.
Aware that I need a Modem/Router Combo with VDSL2 support I went ahead and purchased the ASUS DSL-AC68U:
http://www.asus.com/uk/Networking/DSLAC68U/
Reading many comments from people who pretty much just plugged it in and it just worked I was fairly confident I could do the same.
However the router is not detecting that a DSL cable / link is connected.
I have tried multiple different settings including username, WAN mode, DSL mode everything I could find online but I am simply not getting a DSL link.
I have tested the router at a friends house, although the circumstances are different as they're using a different provider and are not on a Fibre Optic connection - they still got a DSL link almost right away.
At this point I'm kind of stuck as to what could be causing this behaviour and would appreciate any advice. Also if anyone else has this same router with BT Infinity 1, I'd like to know how it has been physically set up? I.e.
Wall Socket > Standard Microfilter (Phone line and DSL sockets) > DSL Cable > Router
I ask because the router also comes with a separate microfilter that is 3 DSL sockets, 1 on one side labelled "LINE" and two on the other labelled "PHONE" and "DSL".
Thank you,

Hi ng1987,
I too have just got the Asus and it is a grand bit of kit. I have IPTV channels working on my DSL-AC68U. Below is my settings. Note: the DSL-AC68U does NOT have the Enable VPN + DHCP Connection option. My YouView box is wired into Port 4 (I don't believe this matters on the Asus though).
Choose IPTV STB Port: None
Use DHCP routes: Microsoft
Enable multicast routing (IGMP Proxy): Enable
Enable efficient multicast forwarding (IGMP Snooping): Enable
UDP Proxy (Udpxy): 0
Can you confirm you have tried the exact settings above?

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DSL Firmware Version DSL Driver Version DSL Link Status DSL Uptime DSL modulation ANNEX Mode SNR Down SNR Up Line Attenuation Down Line Attenuation Up Path Mode Data Rate Down Data Rate Up MAX Rate Down MAX Rate Up POWER Down POWER Up CRC Down CRC Up
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Hi @Jobrig,
Welcome to the HP Forums!
I see that your HP Deskjet 3520 is not working with your new router, and I am happy to help with this connection issue!
For further assistance, I will need to know: if you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos, and if the printer is able to make copies.
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This printing guide, Print Jobs are Stuck in the Print Queue.
This website, HP Wireless Printing Center, may also help.
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RnRMusicMan
I work on behalf of HP
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ajhartman wrote:
I got a new router (ASUS RT-A68U) and want to replace the Westell 9100EM that came installed w/ my FiOS package.
I have the new router connected, and it can get to the internet just fine. It's gui says it's connected to the internet, and I can use it's onboard diagnostics to ping google.com, do a tracert, etc. However, none of the devices I connect to the new router can get an IP address. My WIRED connection from the PC to the router is unable to get an IP, even after ipconfig /release and /renew (Windows 7, from command line). My mobile phone can connect wirelessly to the new router, but is also unable to get an IP address.
Are there some settings I need to manage in order to have it automatically assign IPs to connected devices? I've set the new router to use google's DNS servers (8.8.8.8 and 8.8.8.4). Do I need to use verizon's servers first? Is there a change to the subnet mask or anything else that I'm missing?
Thanks to anyone who can offer some advice
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Using the main manu select lan and make sure the dhcp server is turned on (it's the radio button toggle at the top), should be by default and it should be handing out addresses on the 192.168.1 subnet.
On your machine run cmd and type in ipconfig /all - certify that you have an ip address of 192.168.1.x
If you've set the router dns to the google dns servers after the router reset then ipconfig should also show you that your dns servers are what you entered on the router if so
All is OK an you should be up and running
You'll probably want to change the default wireless settings, how to do that is inb the user manual.
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Is there a way to change the 10/100Mbps speed on the iMac itself rather than on the router?
System Preferences/Network/Advanced/Ethernet - Configure manually
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drlmorice wrote:
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Please post here or send message to [Personal Information Removed]
This question was solved.
View Solution.

Last night I finally got it to work. I removed the printer fully from the PC and rebooted. I turned off the printer. I ran a cable to the router (cable modem). I reset the router, which then assigned an IP address to the printer. I changed the security settings on the router to use WEP instead of WPA. I ran the HP printer setup program---and it finally presented me with the "provide SSID" screen. The program ran successully. I printed a test page. I changed the router secuirty back to WPA2. I printed another test page. I tried rebooting everything and printed again. I also tried removing the cable and then printing again---the printing failed.
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Hello @etcottle , and welcome to the HP Forums!
I see you are experiencing scan connectivity issues. I would like to help!
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Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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