New Router Working my desktop PC, but not the older laptop.

 I just upgraded to a westell 7500 router and with the help of the Verizon techie got my desktop to work with the new modem. Then we turned our attention to my laptop and had issues; he even connected me with a Dell person, but after being put on hold, we got disconnected and I thought I'd try the forums here.
My laptop is an older one: Inspiron 1100 and I use a Dell True Mobile 1150 insert card. I use Windows XP and have service pack 3 and the latest drivers installed.
I cannot get the laptop to connect with my new modem (router).
Some bits of info that may assist:
1) After running a diagnostics for XP, I get "windows could not detect any wired or wireless network cards installed on your machine."
2) In device manager, there is a yellow question mark next to Ethernet controller and PCI modem (don't know if that matters here).
3) In device manager, the network adapter is listed--Dell truemobile 1150--its working properly and latest drivers installed for it.
4) In network Connections, only one connection is listed: dell true mobile, not connected.
5) if I double click that connection, in the next window the wireless network WPA2 shows and it has a signal strength of 5 green bars.
6) double clicking that, and entering the proper WEP key does not connect me.
needless to say it is frustrating because the laptop is picking up on the router signal but not connecting to it.
---Dale

Hey dale001, I know you are trying to get connected wirelessly but can you get internet access if you use the ethernet cable because if you can't get connected with it hardwired then your laptop has a problem.  I would advise you to contact Dell tech support. 
Ron
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

Similar Messages

  • IPhone 5 wifi works in one room but not the other.

    I have an iPhone 5 and the wifi is unreliable. It works in the room with the router but when I walk down the hall it doesn't work. I'm talking 20 feet away. So frustrating because the phone is almost worthless. Why would it connect but only in such close range? No other devices have this problem. Yes, I've turned the wifi on and off. Yes, I've restarted the router. Yes, I've checked the WEP. It just makes no sense that it would work in one room but not the next room. Help!

    Hello Gnpco,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Wi-Fi and Bluetooth: Potential sources of wireless interference
    http://support.apple.com/kb/HT1365
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Be sure you're in range of your Wi-Fi router (access point).
    Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
    Restart your iOS device.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    Tap and Forget this Network.
    Try to connect to your desired Wi-Fi network.
    Note: You may need to enter your Wi-Fi password again if your network requires one.
    Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    Update your device to the latest version of software.
    Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
    Best of luck,
    Mario

  • HT4528 Why won't my apple id and password work on my iPhone?  It is working on my Macbook but not the iPhone?

    Why won't my apple id and password work on my iPhone?  It is working on my Macbook but not the iPhone?

    there might be something different on the mac you can try appleid.apple.com and reset your password i would also check the mac to see which appleid is signed you may have multiple apple ids and not know

  • I am currently managing 20 iPads on a macbook. I would like to manage the same 20 iPads on a new macbook pro. I have logged into the iTunes account on the new machine and see our apps but not the devices. How do i get the devices to be shown on new comp?

    I am currently managing 20 iPads on a macbook. I would like to manage the same 20 iPads on a new macbook pro. I have logged into the iTunes account on the new machine and see our apps but not the devices. How do i get the devices to be shown on new comp?

    Has anyone used apple cpnfigurator for this purpose?

  • I am using system 10.8.2 and have an issue with the screen saver not filling the screen. the desktop does, but not the screen saver. I find adjustments for the desktop, but not the saver. Would appreciate any suggestions.

    I am using system 10.8.2 and have an issue with the screen saver not filling the screen. the desktop does, but not the screen saver. I find adjustments for the desktop, but not the saver. Would appreciate any suggestions.

    I have a group of my images that rotate, and yes it happens oneach. I do believethat I have at one time had the images cover the entire screen, however I cannor remember how I made that happen, just like the desktop. I am sure it is old'ites setting in!

  • NewDataAvailable works on Desktop Application, but not in it's Applet port

    Hello everyone.
    I'm getting lost in trying to adapt an application i wrote using swings to an applet.
    I followed the basics, changed extends JFrame to JApplet, removed main and replaced it with init() and everything, and the applet does display.
    Sadly though, i've been having a hard time trying to have the applet update it's graphic as the data behind it changes.
    Basically, in the desktop version, i have a DefaultTableModel, a JTable (vector of vectors rows, vector columns). Each time i call my own method createVector(string a); a new vector is added to rows (the vector of vector of the jtable) and afterward a
    model.newRowsAdded(new TableModelEvent (table.getModel(), table.getRowCount()-1, table.getRowCount()-1, TableModelEvent.ALL_COLUMNS, TableModelEvent.INSERT));
    is also called (model being an instance of the DefaultTableModel object).
    This doesn't work with the applet version though, and i'm totally lost trying to understand why and how to fix it.
    Thanks everyone,
    Rob

    The console doesn't always provide info i guess, at the moment for example i fixed the issue of the thread topic, but i'm having a hard time opening a stream from a url defined like
    URL url = new URL("file", "\\\\10.170.35.34\\my_dir\\", "my_file.txt");
    InputStream fs = url.openStream();
    which works on the desktop version, but not in the applet one, whilst not throwing any exception in the console.
    EDIT: the thread title issue is me being ignorant about applets, and the differences between the class constructor, the run(), start() and init() methods. Having placed that call in the right method, it now works again.

  • Ipod works on one computer but not the other?

    Can someone please help me? My ipod works on my laptop but not the desktop. When I plug the Ipod into the desktop it sometimes shows up in Itunes but says it's corrupt. Which it obviously isn't because it works fine on it's own when not plugged into a computer and it works fine when I plug it into the laptop. Also when I looked in my computer the Ipod would show up as drive j and it would flash on and off. Well, I tried plugging the Ipod into a different port and that worked as far as drive j stopped flashing on and off. I tried changing the drive name and it wouldn't let me because it always went back to drive j even after I changed it to drive z. Itunes is playing music and is up to date. I have Windows Vista Home Premium 64 bit. Please help.

    Well start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
    http://support.apple.com/kb/TS1493
    Patrick

  • HT2731 I have 2 apple iPods on the same account, And they have the Same songs on them. How can I get a new account for one of them but not the other? Can I wipe the memory of 1? How would I do that?

    I have 2 iPods one I don't use anymore. I would like to make a new account for one but not the other. Is that possible? If I wipe the memory in one will the other wipe out too? How can I do all of this?

    You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
    You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices.

  • Magic Mouse One-Finger Swipe Works for one user but not the other

    For the main account on my iMac, I can use a single finger swipe to move back and forward within Chrome. However the second user (also an administrator) cannot use this setting and must instead use the two finger swipe in settings. Both settings are identical but the Chrome browser wont recognize the single finger swipe for the second user. The gesture works fine in Safari, but not Chrome. Any suggestions?

    my /etc/group:
    root::0:root
    bin::1:root,bin,daemon
    daemon::2:root,bin,daemon
    sys::3:root,bin
    adm::4:root,daemon
    tty::5:
    disk::6:root
    lp::7:daemon
    mem::8:
    kmem::9:
    wheel::10:root,hans,ibm,gast
    ftp::11:
    mail::12:
    uucp:x:14:
    log::19:root
    locate:x:21:
    smmsp::25:
    http::33:
    games::50:
    network:x:90:
    video:x:91:
    audio::92:ibm,gast
    optical::93:hal
    floppy:x:94:hal
    storage:x:95:hal
    scanner:x:96:
    power:x:98:
    nobody::99:
    users::100:gast
    dbus:x:81:
    hans:x:1001:
    vboxusers:x:108:hans
    policykit:x:1002:
    hal:x:82:
    kvm:x:78:
    nx:x:85:nx
    avahi:x:84:
    camera:x:97:
    gdm:x:1003:
    gast:x:1004:

  • Approve/Post Journal works in 32-bit, but not the web Client?

    We have HFM 4.01 sp2 and sometimes when a user tries to approve/post a journal in the HFM Web Client they receive a security error (even though they have the post role and ALL access to the Entity), then they login to the 32-bit client and they can approve/post the same journal? Why?
    Thanks,
    Tom

    The user in question has all the security he needs. . . post journal role, ALL access to the scenario, entity, etc. or it wouldn't work in the 32-bit (windows) client either. I want to know why he received an error in the Web Client, but NOT the windows client?

  • Enterprise Mgr works with one db but not the other

    Hi
    We have two Oracle 10g databases installed. Enterprise Manager works with the second, but not the first. I believe the problem started when we migrated the host server to another network domain. Everything else works fine, but I'm getting a page load failure when attempting to access enterprise mgr.
    The second db was installed after the migration and EM works fine.
    Can anyone tell me how to reconfigure this?
    Thank you

    by any change hostname or ip was changed during migration
    also can u paste the emoms.trc ?

  • Slideshow works on desktop viewer, but not on iPad

    I have an MSO slideshow that works great on the desktop viewer, but when previewed on the iPad it just shows the first state and doesn't transition to the next state.
    We have made slideshows before that work on both the desktop and iPad content viewer and can't seem to figure out what is causing these not to work. The filename links don't have any special characters or spaces in them. What causes this to happen?

    By any chance, do you link to the MSO from buttons in a scrollable frame? If so, you need to use a different method to convert the MSO to a slideshow. For example, you can select the MSO and choose "Swipe" in the Overlays panel, or you can create an invisible button with a "Go to Next State" action.

  • Font works in one Document but not the other

    OK so we have been having trouble with this one font for a while now. For some strange reason it will download onto my bosses computer but it won't load onto mine. I have had some help to try to download it on my computer, which we thought was successful. We have one document that will open in InDesign correctly with out me needing to change the font so it will work. But I tried to create a new document with it today but it can't find it. I have tried to making paragraph styles for each one and then adding them to the library I use, but that did not work.
    I am running a Mac with OS 10.8.3 and I am using CS6. Also this font file kept telling me there was serious problems with them when I try to install them into Font Book.

    InDesign has a feature called Document Installed Fonts which allows a file to use fonts not installed on your system if they are contained in a folder named Document Fonts appearing in the same folder as the .indd file. That might explain why you can open an older file, but not use the font in a new file.
    What is the name, and type, of the font?

  • ICal Subscription Works On One Computer But Not The Other

    I subscribed to a web based iCal subscription. The subscription refreshes on my Mac Mini but not on my desktop, which is connected to my iPhone. The iPhone therefore doesn't get the subscription contents either. I've tried deleting and resubscribing but nothing works.

    Hey Valenz0711,
    That definitely sounds frustrating. There are a few different reasons it may not be working on the iMac (iTunes is not up-to-date, Firewall Settings). The following article may provide more information on a resolution:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Thanks,
    Matt M.

  • Nano works on one computer but not the other.

    The thing is simple, and i can't fin an aswert to it..
    I got 2 new computers. I used to work on computer nr1 and computer nr2. Now it only works on nr2. I got the latest updates and all. It still showes as an extern hard drive on computer nr1 but iTunes can not see it. Works perfect on with iTunes on computer nr2.
    What am i doing wrong?

    I just tried to run this diagnostic thing in new itunes.
    I got this:
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    VIAK8_ AWRDACPI
    iTunes 7.0.0.70
    iPodService 7.0.0.70 körs nu.
    iTunesHelper 7.0.0.70 körs nu.
    Aktuell användare är en administratör.
    Anslutna lagringsenheter:
    SCSI\DiskMaxtor6L120M0_________BANC, Bus Type SCSI, Bus Address [0,0]
    USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
    USBSTOR\DiskGENERICUSB_Storage-CFC016A, Bus Type USB
    USBSTOR\DiskGENERICUSB_Storage-MMC016A, Bus Type USB
    USBSTOR\DiskGENERICUSB_Storage-MSC016A, Bus Type USB
    USBSTOR\DiskGENERICUSB_Storage-SMC016A, Bus Type USB
    USB-styrkretsar:
    VIA Rev 5 or later USB Universal Host Controller, PCI-buss 0, enhet 16, funktion 0. Enheten fungerar som den ska.
    Ingen värdstyrkrets för IEEE 1394 hittades.
    Serienummer på senast anslutna iPod: YM553JMFSZC.

Maybe you are looking for