New sales doc. type scenario-Urgent

Hi all,
I have got a scenario:
A customer complaint order type has to be made which will take the reference of a Billing doc. Now, based on that Customer complaint order type, Credti memo request and returns order going to be made.
I have made a customer complaint order type Zcut and maintain Item category as Zcat.
In vov8, i have maintained:
created no. range for the doc. type
Check reference mandatory field with "M"
Billing Block field with "06" sign & approval.
In vov7, i have maintained:
Billing relevance "F'
Pricing "X"
I have also maintained copycontrol measures between Biiling doc. and sales doc. with VTAF and between Sales doc. & Sales doc. with VTAA.
Now, when iam creating this doc. type with reference to the Billing doc. , it is not doing following things:
1.no customer name, quantity, amount is getting copied
2. required del. Date is coming as mandatory
can anyone give solution for it. it is urgent
Thanx in advance,
Sourav

Pls check..for VTAF
=>Header level--between ur billing type which i assume is F2 and complaint SO e.g. ZCUT
three routine
DataT 052 Billing doc.header----use for data transfer from VBAK
DataT 103 Bus Data Hdr Billing---use for copying business data
DataT 003 Bill.header partner-----use for copying business partners
=> At item level u wll see TAN which i assume ur using while issue goods..duoble click on TAN...in new screen
ur "ItemCat Proposa" at target sales doc type ZCUT should have ZCAT ie ur return item category
also check following routine
DataT 153 Item from BillingDoc-----use for VBAP data transfer
DataT 104 Bus Data Item Billng-- --use for business data transfer at item level
DataT 004 Bill.item partner-----use for business partners transfer at item level
Copying requirements    303 "Always an item"
Pos./neg. quantity         Blank   
Pricing type                  D
Regards
Jagdish

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