New Samsung Notebook 3 not receiving iphone users messages?

I was told I have to go into my apple account to set it up so i can receive messages from other iphone users?  How do I do this?

You have to turn off iMessage in your old iPhone if you still have it in Settings > Messages. If you don't have the phone anymore you can try deleting your previous threads with iPhone users, and if that doesn't work you can call 1800MYAPPLE and they can help you disable your iMessage account so that you can start getting those iPhone user text messages.

Similar Messages

  • HT5622 my new samsung phone will not receive text messages from my old iphone friends and family.  I was told that I need to close my icloud account in order to correct this issue but I cannot find a way to close my icloud.  Help?

    I cannot receive text messages on my new samsung phone from any of my old iphone contacts.  I was told that I need to close my icloud in order to fix this problem but i can't find a way to close my icloud account.  Help...

    You can try changing the password for the Apple ID you were using for iMessage on your iPhone by going to https://iforgot.apple.com.  If that doesn't help, you'll have to contact Apple support for assistance: http://www.apple.com/support/contact/.

  • Switched from iPhone 4 to Samsung Galaxy S4 and am not receiving iPhone text messages...

    Hello,
    I recently switched from the iPhone 4 to the Samsung Galaxsy S4 and am no longer able to receive text messages from other iPhone users. I have combed the forums looking for a solution and so far have come up empty handed. What seems to be working for others is not working for me. Here is what I've tried so far:
    Turned on my old iPhone and iPad, went into settings and turned off iMessage, removed iCloud, disabled FaceTime, and disabled my AppleID in the iTunes & App Store settings. I do not own any other devices that could be using my Apple ID.
    I logged into Apple's Apple ID software and unregistered both devices from my Apple ID account.
    I logged into iTunes and changed my Apple ID, address, removed credit card info, and deactivated all accounts attached. I even deleted any backups that were stored. It's basically a generic account now with no information relevant to my old account.
    I went to the Apple Store and they suggested this was a problem with AT&T...
    I spent hours on the phone with AT&T... they directed me to Apple, do you feel my pain?
    I'm losing my mind here, I'm on call 24/7 for my job and rely on emergency call out text messages for critical incident situations. I am not getting those messages because they are being sent from an iPhone based system. If anyone has any additional information on this I'd really appreciate it, I can't afford to wait 45 days for Apple to recognize I am no longer using the Apple ID associated.
    Thanks for your time,
    ~J

    Hi Chris,
    Thanks for the response. I contacted Apple at the link you listed and spoke with a representative. We walked through the steps I took in my first post above to ensure I had done them correctly. He didn't offer any new suggestions other than making sure my contacts turn on their MMS before texting me.
    Unfortunately that is not working either. I tested this with several friends and I am still not receiving their messages. They get a response immediately upon texting me that says the message was undeliverable. They are able to receive my messages, I just don't get theirs.
    Any other ideas?
    It's mind boggling that Apple has made this such a difficult transition. There should not be repurcussions for choosing to discontinue the use of their product. The only other thing I can think to do is have my service provider change my phone number... what a nightmare.

  • My husband and I both have 4 iphones. I do not receive any text messages that he sends me. He gets mine though.   He sends texts to other iphone users and they get them.  I get text messages from other phones including iphones. Please help.

    My husband and I both have Iphone 4's. I do not receive any text messages that he sends me. He gets mine though.   He sends texts to other iphone users and they get them.  I get text messages from other phones including iphones. Please help.

    Both of yall need to go to settings, meassages, send and recieve, scroll down to start new conversation from, and make sure you have different email addresses with a check mark beside it. Right now sounds like they are the same email addresses.

  • I have a new IPhone5c and do not receive texts or calls from my daughter's phone. We did not have this problem with my old Envy Touch. Verizon is our provider. Can you troubleshoot?

    I have a new IPhone5c and do not receive texts or calls sent from my daughter's phone; I'll call this phone 2. We did not have this problem with my old Envy Touch. Verizon is our provider. Can you troubleshoot? My other daughter has a new IPhone5c too. She receives calls and texts from sent from phone 2. Any tips for remedying this problem?
    Thank you.

    Turn off iMessage in your phones settings.   Apple devices can only use iMessage to other Apple devices.
    Turning off iMessage will allow the messages to go as regular text messages.

  • Just moved from iphone to Samsung s3 but everytime an iphone user texts me it thinks my sim is still in an iphone device and send the text as iphone so i dont receicve the message

    Just moved from iphone to Samsung s3 but everytime an iphone user texts me it thinks my sim is still in an iphone device and send the text as imessagner so i dont receicve the message

    Do you still have the iphone? I know this has been an issue with phones that were lost or stolen, but if you still have your iphone try going into settings on that iphone and turn off imessage. See if that helps,certainly cannot do any harm.

  • I am not receiving some texts messages as of 2 days ago

    Please help. I am new to the site. My iPhone 4s just started not receiving some text messages in the last 2 days. Any ideas?

    There's a small vocabulary issue here.
    "Reset" means a specific action, which does not involve iTunes at all.  You reset your iPhone by holding the on/off and home buttons together for about 10 seconds till the Apple logo appears.  You could try that - it's risk free - but probably would not work.
    "Restore" (not reset) is something you do using iTunes.  Plug your iPhone into iTunes on your computer (current version: 11.1.3).  Let it sync.  Then choose "Restore" from the iPhone's summary tab in iTunes.

  • Hello ..Forgot your answer to the secret question and did not receive an email message

    Hello ..Forgot your answer to the secret question and did not receive an email message

    As we don't know your location, call Apple from your National help number per the link below and ask them for help from the security people.   Contact Apple support
    It would also help if you could find a moment to fill in your profile so that we are better equipped to answer your questions.

  • HT1349 Samsung phone is not receiving texts from iphone users

    we switched from iphone to samsung galaxy and now we are not receiving text messages from some iphone users.  I think their phones still think we are iphones, and they're trying to send us imessages.  how do we disable the imessage association with our phone numbers?

    If you still have the iPhone, use it to deactivate iMessage. Otherwise contact Apple.
    iOS: Deactivating iMessage
    http://support.apple.com/kb/TS5185

  • Got a new Samsung galaxy s3 and can't get messages from iphone users now. Don't have the old iphone to change the settings ! please help . need to know how I can get messages on my galaxy

    Can't get messages from iphone users on my new Samsung g allaxy and don't have my old iphone anymore ! Please help !

    Read here under no longer have device:
    http://support.apple.com/kb/ht5661
    Be aware, changing your Apple ID password doesn't always work, & can take up to 45 days to work.
    It's either that, or you call AppleCare & have them fix.

  • TS3899 I was hacked and had to change my yahoo password.  I cannot get my iPhone or iPad to accept my new password.  Am not receiving emails on either device.  I had no problem changing my password on my computer.  What is the secret?

    I was hacked and had to change my yahoo passwrd.  I cannot get my iPhone or iPad to accept my new password so I cannot receive messages on either.  I had not problem changing my password on my apple computer.  Please help!  What is the secret?

    Delete the account on your phone & iPad. Then set them up again.

  • GMail. Can send, not receive- "POP user name unrecognized"

    Having trouble with GMail. "POP user name unrecognized"
    I can SEND, but NOT receive mail from one mail account.
    Tried-
    1A.Started a new GMail account, and can do both- no problem.
    1. Keychain First aid- no problem found
    2. Deleted the password in keychain
    3. Repaired permissions
    3A. Restarted computer
    4. Mac Janitor
    5. Went into Mail pref. settings & reentered password.
    6, checked GMail online, and all works there. updated password.
    7. Checked settings at Gmail- POP enabled.

    Setup Gmail with the instructions
    posted on my website.
    Thank you for your link to the set-up instructions. However, I don't think it is a configuration problem. Mine mysteriously fixed itself. I tried a lot of different things, but it spontaneously got better on its own I believe.
    Since others are suddenly having Gmail problems, I think it could be GMail.
    (I did update Firefox today- don't know if this matters)
    PowerBook G4, IMac G4 512Ram Mac OS X (10.4.6) 1.5 gHz, 512 Ram, LaCie 250gb, Casio EXZ850

  • HT4061 I used to have an iphone and I have recently purchased a Nokia Lumina 928.  I am not receiving any text messages from all my friends and family that still have an iphone.  I have tried all the fixes that I have read on blogs and none of them are wo

    If there is anyone that is having the issue of not being able to receive text messages from iphone users on a cell phone that is not an apple product, I would appreciate any suggestions or if anyone has found the fix for this.  Thanks

    Howto: Deactivating iMessage on lost or sold iPhones

  • CUP-Password Self Service-Email not received by user

    Hi,
    I confidured SMTP server with Mail server information.
    I raised a request for Password Self-service for a User.
    Request executed successfuly with a message " Password was reset and send to email id of user"
    Password in backend system has reset successfully,
    but No Email has received by user regarding reset PW.
    What si the problem, why the user not received email? even in CUP it shows that email sent successfully.

    Hi,
    Yes i scheduled email dispatcher.
    Now Email is received by the user.
    User received a link for password, when user click on that a blank page with header Password is displayed.
    no other information is appearing.
    Thanks
    Ram.

  • PO approval notification not received by user

    Hi,
    There are 2 POs pending for approval from user. The PO status shows 'In Process'. The user is not receiving any notifications for approving the POs. Can someone let me know the root cause and the resolution.
    Regards,
    Radhika.

    Hi Radhika,
    Try to check the navigaitons below.
    1. Log in to the Purchasing responsibility
    2. Navigate to Purchase Orders>Purchase Order Summary
    3. Query the purchase order
    4. Navigate under the toolbar to Tools>View Approval Through Workflow
    5. Take note of the number next to PO Approval Top Process: PO Approval <
    number> at the top of the page. This number is the Item Key.
    6. Go back to the main Navigator
    7. Navigate to Workflow User>Find Processes
    8. Enter the <number> in the Item Key field
    9. Click on Find
    10. The following page will reflect a stop light in the Error field if the
    workflow is in error.
    11. Click on the Process Name: PO Approval Top Process
    12. Click on View Diagram
    13. Use the scroll bars and follow the green lines until it ends on a process
    14. Double click on the last process the green line points to
    15. Follow 14 and 15 until you come to a process outlined in red
    16. Single click on the process outlined in red
    17. Click on the Expedite button on the bottom of the page
    18. Make sure Retry is checked <default>
    19. Click OK
    20. This will restart the workflow process
    Thanks
    -Arif.

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