New Satellite L500/00U keeps configuring

I just purchased a new L500/00U, took it home, plugged it, turned it on and it has been in configuration mode with a few reboots for over an hour.
Is this normal?

Im afraid it is normal. Last week I got friends Satellite L500 and I have noticed the same.
To be honest I thought something was wrong with it but finally after almost a hour OS was installed and configured properly.

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Have new satellite L500 laptop that can't connect to internet via a Ethernet cable

This laptop can connect to a wireless network but when we try to connect using the Ethernet cable we get a limited connection unknown network message.
I am getting all my information second hand from a niece I bought the laptop for who has it at university. She has had tech support out from the university and they say its a configuration issue on the laptop and not problem with the cable or connection.
I have read on some websites that Norton anti virus could be an issue? But I had removed this and installed Kapersky. Any ideas?

This laptop can connect to a wireless network but when we try to connect using the Ethernet cable we get a limited connection unknown network message.
The wireless connection uses essentially everything necessary except the plumbing.
Which Satellite L500?
-Jerry

Cannot register my new Satellite L500-126

Hi,
I bought a Toshiba Satellite L500-126 on 7th of may this year, and I tried to make registration (cuz it said in the offer that you can do that between 1st of April and 30th of June 2010) but it was undoable cuz "the registration period has passed.."
What should I do?

Try to register your notebook directly on Toshiba support page under http://eu.computers.toshiba-europe.com/innovation/generic/services_warranty_reg_map_eu/
The registration status you can check in Unit details page - http://www.toshiba-tro.de/unitdetails
For registration problems please contact Toshiba under [email protected]

New Satellite L500 wont start

Hi
My Xmas gift to my son shows Windows starting to load files and open, then an error message appears stating an error has occurred
Error: F3-F100-0005
please press OK to turn off the computer.
Does anyone have any clues as to how we can make it work?
Thanks
Lancius

Hi
I have no idea why this error appears but it would be recommended to reinstall the Windows and to configure the system again.
You should use the HDD recovery option!
For this power up the unit and press F8
Then new menu should appear where you should choose the option Repair my Computer.
After that choose HDD Recovery option which allows you to reinstall the Windows again.
Finish the configuration and test the notebook.
Good luck

Cannot use touchpad on my new Satellite L500

brand new L500, downloaded a few programmes, all of a sudden, cant use the touchpad at all
i can use external mouse no prob
Thanks

Hi,
As said as***, check if it is enabled (FN+F9). if doesn't solve your issue, maybe you need to reinstall (touchpad drivers)

Satellite L500-1ek - setup system always starts with 800x600

I have new Satellite L500-1ek notebook with Windows 7.
Whatever screen resolution I setup system always starts with 800x600. And not only after restart but even when I logout my profile and login again.
More: I use also external monitor. I can have mirror of my laptop screen on the monitor or only display on monitor but whatever I do I cannot have extended screen.
When I try to set it up I'm simply ignored by driver.
So I tried to install newest driver. I downloaded it from Toshiba site but it never installed saying me that my system did not meet minimum requirements.
What to do now?
Marek

Hi Marek,
> I downloaded it from Toshiba site but it never installed saying me that my system did not meet minimum requirements.
As far as I know your notebook is equipped with Intel graphic card and so you are installing the latest display driver from Toshiba website. Is this right?
Well, I have to say that I had the same issue on my Satellite U400 that is also equipped with Intel graphic card. The solution for this problem was pretty easy: I installed the driver via device manager. There select the graphic card, make a right click on it and select Update Driver. In next windows choose the advanced installation where you can choose the driver directory yourself. After the installation make a restart and thats all! :)

Satellite L500-1EH - Nothing happens if I press a FN key

hello,
I just bought a new Satellite L500-1EH, Windows 7 and none of my function keys work with the fn keys seem to work (meaning that when I press fn key + one of the function keys nothing happens). Does somebody know how can I solve it?
thank you very much,
Roni

Hi
What do you think about installing the drivers for FN keys?
You have to download Toshiba Value Added Package that you can find on the Toshiba website.
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
I had a similar issue and after installing this Toshiba all everything works. :)

Creating Win 7 64bit Recovery Disc for Satellite L500-19x?

My new Satellite L500 - 19X came pre-installed with Win 7 - 64 bit version.
Also included was a "Product Recovery Win 7 32 bit" disc
Within the packaging was a leaflet saying:
"If you plan to use the 64-bit version at a later stage, please create a _recovery medium_ prior to installing 32-bit Windows 7"
It then cautions me to create a "64 bit recovery medium.....ordering a 64-bit recovery medium is not free of charge"
The manual goes on at length about "_System Recovery Options_" As instructed in the manual I have made a "Repair Disc Windows 7 64-bit" Am I correct in saying that I do not or cannot have an actual Win 7 64-bit disc?
The leaflet says "a backup copy (of the Win 7 64-bit) is stored on the hard disk drive as a _recovery image_" So is this the actual Win 7-64-bit complete disc that I am after, and if so how do I get it?
The Toshiba documentation is not clear, and I believe rather contradicts itself?
I am confused! Anyone understand what's going on?
JohnF.

My confusion is because I don't understand what "recovery disc" means?!
On the "Dear Customer" flyer entitled "+Choosing your Windows 7 Architecture+" that came with the machine it states:-
"+A backup copy of the system (64 bit version) is stored on the hard disk drive as a recovery image+" This is what I don't understand, as I have already made a "+repair disc Win 7 64-bi+t" as well as having the "+Product recovery Win 7 - 32-bit" cd+" This cd seems to be the complete Windows disc, unless I am mistaken.
I guess what I am getting at is do I have complete Win 7 - 64-bit in case of total failure of the machine ? (I am asking the question because you often used to get a full Windows disc with a new computer in the old days)
Does this make it any clearer? Thanks for everyone's help
JohnF

Satellite L500: WLan drops out and doesnt work most of the time

hi everyone, i have a toshiba satellite L500 running windows 7. have been using iprimus internet, wirelessly, no problems for a few weeks,before that, was using it via ethernet cable as i didnth ave a wireless modem. my laptop was off charge the other night and went flat, next morning when i woke up and turned it on, it wouldnrt connect to the internet.. after hours and hours of phone calls to iprimus, and numerous winsock resets, ethernet cable testing, and modem resetting, they tell me that the problem is within my laptop...
So i rang toshiba.. and they got me to go into device managers, and then network adapters, and disable, actually uninstall the wireless drivers, then reinstall.. and it worked.. finally... (forgot to add with all the iprimus confusion someone had reset my passowrd and i had to configure that to the laptop..
so anyway, after all these calls, i did a complete restore of the laptop, and wiped everything and reinstalled it all, and therefore reinstalled the modem. this time in modem setup it was telling me the wireless network adapter was unplugged, and would only let me set it up via ethernet..
now earlier today i did have the internet.. but it dropped out randomly.. webpages will go slow, sometimes it will reconnect, other times it wont. now i thougbht i might try and uninstall and reinstall the modem again,s ame error, and this time, cant get on wirelessly at all.
ive googled to see if others ahve had this problem.. and seeing what other people wrote, i went into my battery settings, and checked the WLAN didnt go into sleep mode etc, and ive also checked everythings enabled. ive no idea what to do,, neither iprimus or Toshiba will give me any anwers, both companies are just blaming each other lol
so i
it does appear to be my laptop, as all lights are on modem.. and iprimus keep telling me its not registering with them ( the disconnections) so it must be my wireless. though everytime my laptop dropped out of internet, so would my bfs iphone we were testing, and so did my other laptop which is partially stuffed but could normally still connect to the net.. so thats telling me its a modem problem.. ive no idea what to do.. and cant keep this via ethernet on the bench in this new hosue ive moved into,as with 2 kids under 3, thats just asking for trouble..
anyone have any suggestion??
thanks in advance

wel after many more phone calls to iprimus, i finally found a helpful indian, who ran me through the modem setup AGAIN like everyone else has, this time in its security settings, he got me to change the wireless signal channel from 2 to 9, said that would improve the signal, every other person when explaining the issues i was having, always told me to set it on 2.. so this has improved it dramatically in the day, but at night, particulary around 830pm, it drops out over and over and over...
would this just be a faulty modem, and perhaps buying oen from a harvery norman etc would be better?? or could it just be iprimus as a whole with there wireless coverage? im not in an iprimus area, theyve borrowed the lines of telstra or something.. so im on a crappier plan in this new house, and dont have adsl2 just 1500 speed. would this have anythign to do with the poor reception, or perhaps is there something in my house interfearing, or in my neighbors house? there is a satelite here, but no actual foxtel connected, looks as though it has been before. there is also an alarm here, not in use though.. ive not even seen if it turns on..

Satellite L500 will not load past the 'welcome' screen

Hi,
My Toshiba Satellite L500 laptop will not load past the 'welcome' screen. The cursor thing just keeps going around and around but won't go to my desktop.
Last night it went into some temporary profile and it had a message saying 'your other profile cannot load at this time please try again later'
Any help would be greatly appreciated.
Thanks,
Kara

The error message is not known to me and also searching in google didnt get any hints.
Possibly your Windows OS is muddled up.
Did you try to boot Win 7 in safe mode?
Try this. Restart your notebook, tap the F8 key.
In advanced boot options choose the option called Safe Mode.
If the notebook does not allow booting in Safe Mode, try the option Last Good Known Configuration.
If this didnt help, try Repair my Computer. Here you can choose between different settings.
The one which could solve this is HDD recovery which helps you to set the notebook to factory settings. But this means also that your HDD would be formatted!
So be aware of this!

Re: Satellite L500 - Internet Explorer doesn't open

Hi,
I have a Satellite L500, which is a new one with Windows 7 home premium configured.
When I logged in for first time, every thing worked perfectly and I was able to browse internet. After shut down, next day I tried to login and tried to open IE, I was not able to open IE. IE is not opening. Also, Windows media player is also not opening.
I recovered Windows 7 once more. But the above happened again.
Please any one help me ASAP.
Regards,
Anoop

Hi,
Thank you for the reply.
1) Do you get an error message if you try to open Internet Explorer or do nothing happen?
*no error message happens when i clicked on IE*
2) Have you also tried another browser like Firefox?
*Firefox also not opening*
3) Did you install any software after recovering Windows 7?
* Yes I installed nero9 after recovering Win 7*
* I un-installed that, but still IE and FF not opening*
4) Did you use the HDD recovery or how did you exactly recover Windows 7?
*I reoved using the recovery DVD's which I created*
Please let me know your comments
Anoop

Slow speed Intel(R) WiFi Link 5100 AGN - Satellite L500-128

I have bought Toshiba Satellite L500-128 and have allready 300N Router Wireless Sitecom
The new laptop has an wireless lan card with's supported 802-11 Draft-N
I don't know buth the speed of my new laptop is continue around 48/54 Mbps
I have an second computer also with an wireless card 802-11 Draft-N supported and works fine with speed more than 136Mbps
I have tried serveral things to change in the configuration of the wireless card buth without any results.
Does anybody have an idea? How to fix this?
Thanks
Richard

Hi
Check if Wlan card use the Draft N standard.
You can choose this in device manager -> WLan card properties -> Advanced tab
As far as I know the WLan card is Intel 5100AGN.
Check if an WLan driver update would help too
Greets

Strange issue with touchpad on Satellite L500-19Z

I have a one month old Satellite L500-19Z operating on Windows 7 64bit.
Whilst using it to edit some photographs, it began to behave strangely. It was as if someone was rapidly depressing the mouse left button. I was unable to exit any program or use the Start Menu to reboot.
After disconnecting power, and battery, I started it in Safe Mode, but the problem was still there. If I hovered over any icon it brought the window up repeatedly. By disabling the touchpad using Fn+F9, I was able to use a graphic tablet to re-boot and it works as normal. I am reluctant to use the System Recovery or the Recovery Discs that I created when I bought it due to the number of third party programs that I would lose.
Has anyone experienced this problem please? What do I do to enable the touchpad to see if it is now working properly?
Many thanks

> Disappointingly there was no paperwork with the returned item to advised what work had been carried out, ie replacement of hardware, drive or software or advising how to open an account.
So why you dont get in contact with the ASP who repaired the notebook and why you dont ask what has been done? Only these guys can provide more details
> When it was returned the operating system was reconfigured so that I could not open it as administrator, had to open new user account. According to Technical Support, the factory use a different recovery disc! I asked if I should use my recovery discs again, but was told it was not necessary. However, now that I have spent several hours downloading folders and installing various programs, I find that Windows 7 is working differently. In particular, no thumbnail pictures are appearing in various picture files, only the picture icon. Same with preview pane, only an icon appears. Any advice, would be welcome.
Of course you can use the own recovery disk and could reinstall the OS again.
But I think its just an matter of Win 7 configuration;
Check this page:
+Windows 7 tip: Preview audio and video files before playing+
http://digitizor.com/2009/09/21/windows-7-tip-preview-audio-and-video-files-before-playing/

Satellite L500-13v freeze and make sound while playing online game

I have just purchased a toshiba Satellite L500-13v laptop to use for general and studying purposes and am having problems.
Firstly music, when listening to music i keep having problems, the laptop will maka a horrible noise that i can only compare to the sound made when you put a cd into your car stereo and it doesn't like it.
When making this sound the laptop also seems to pause for a sec or so then continue.
This has happened when playing from cds, the hardrive and streaming straight form the internet.
Also got progressivelly worse, never at the same moment on a song or game always randomly.
Went back to the store and they said it sounds faulty and replaced the machine . . . . . .
The new one has started doing it.
On a game played online (with sound) it seemed to freeze and make this sound and everything stopped and also when streaming again.
This is a 4gb machine and at these times i would never be using more than 1.5 gb of ram.
This is meant to be everything i need computer wise for the next four and i am getting more and more concerned there is a problem.
I was told at the store this i a very new model, could this be one of those problems you only find once a model goes out??
Plese Help???????

> On a game played online (with sound) it seemed to freeze and make this sound and everything stopped and also when streaming again.
Does this mean that the notebook freezes ONLY running this online game?
Hmm did you try to update the graphic card driver?
In my experience many games (online) would affect the notebooks functionality if the graphic card driver is not fully compatible or too old

Satellite L500 - cannot flash BIOS

Hi all,
Looking for some help here - I have a Satellite L500 series and recently the battery has stopped charging - went from 3 hours to 0% - not charging overnight. Have tried altering the eco settings, holding down the power button for 40 seconds and even a new Power Supply unit (we have these at my work), but nothing seems to work. The only thing I can do without purchasing a new battery is to flash the BIOS.
Problem: I am getting an error saying that the BIOS cannot be flashed because it has less than 10% power. Any idea for a work-around?
I'm more inclined to purchase a new laptop than to spend any money repairing this one (CD drive and a USB port have also stopped working) but want to try everything to keep the ol' faithful going.
Any hints or tips?
Thanks,
Bajar

To flash the BIOS using win-based version, the battery needs to be charged.
If its not charged, the BIOS update process would not start up.
But why you want to update the BIOS?
BIOS update does not solve the problems with CD/DVD drive or USB ports.

New Satellite L500/00U keeps configuring

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