New sd card but phone says insufficient storage space

Question

My husband and I each have a Galaxy S5. His phone was telling him he had insufficient storage space. We realized he didn't have an SD card, so we bought a 16GB one. But it still is telling him he has insufficient space. He's changed his settings. But we're not really sure what he needs to do. The store told us to buy an SD card (but to buy it elsewhere since they are expensive in their store). So we did. Any thoughts?

Answer 1

Not on my phone it doesn't and I have an SD card installed.  They save to the cloud but whenever I take photos, download a document or photo from email or text it does not go to the card, it goes to the internal memory and I have to manually move them over.  Spent 30min over at Verizon for a tech to tell me I have to move them over manually.   If you can tell me how to make it automatically do this on the S5 I would love it.  On my LG I had settings and could tell it save photos to the card or save documents to the card and every time I downloaded something it would go to the card.  Maybe I am not understanding where the settings are for this but the tech said I had to do it manually.  Mary