New security answers... But not receiving reset emails

Okay, so none of my answers to my security questions are right, but I am not receiving the email in order to change my questions... I tried changing the email that is set receive emails from Apple and it never changed.. HELP PLEASE

Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.

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Correct password not accepted, requested password reset but not receiving reset emails

I am signed into the OLD Firefox sync with my correct password and username. I want to update to the new sync because I've got a new PC that i need to sync to and the old syn won't accept adding new units anymore. However, when I try to log in to update Firefox, it tells me that my password is wrong, which I know it isn't. I read that passwords set before 2012 may not be accepted, so I asked to have my password reset and Mozilla is supposed to send me a reset email. I've asked for the reset email multiple times, but they're never sent one (not in spam folder, I checked). Other have had this same problem, how can it be resolved? No way to email Mozilla support for help (grrr)

No, I cannot, despite the fact that I know I have the correct password. I have requested a password reset many times, but the email is never received, and is not going to spam folder

If i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

Hello,
Your best bet and least run-around will be to contact Apple support team. They'll kindly help you change your email ID and reset your password, thereby changing your security questions as well.
The number is 1-800-275-2273
or
https://getsupport.apple.com/GetproductgroupList.action
Best wishes

I forgot my security answer and not signed up email if security

I forgot my security answer and not signed up email if security

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

I have put in a support request, but not received an email confirming where to send off my device for repair

I have set up a repair request online, and received an email confirming it had been accepted and that I will be sent another email telling me what to do next, I have not received this email. How long should I expect to wait before I receive this?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)

Have tried to reset password but have not received reset email after 2 days. Please help!

Hi there fellow Apple-ites.
Hoping you can help with this.
After using my current Apple ID (new email address) for about a year for app store and iTunes, find my friends, iPhone (etc) and being able to log into iCloud, my new (this year) MBP has somehow reverted to my old ID (old email address, still same account). I just upgraded to Lion and now iCal tells me it can't connect to iCloud because of a problem with Apple ID, which is my old email address.
I want to be able to log in under my old Apple ID to change it over to my current Apple ID, or somehow unlink from my old Apple ID.
I can't remember the password because it's been ages since I've used it. I have tried to reset but I haven't received the reset emails in the last 2 days. I have checked spam and trash in all email addresses in case it is a different address to the one I thought. I have also checked that I don't have any filters that could delete the email.
I tried the secret questions but I can't get past the birthdate page - says my info is incorrect! I have followed the links from the general support area and checked iCloud system status and everything is normal. I have noticed a lot of people have this problem but that it appears unresolved or they haven't written back on how it has been resolved.
This problem seems too common to warrant a phone call or visit to an Apple store (there is no Apple store in my town either). Anyone have any ideas? I promise I'll respond when/if it resolves! By the way, I'm in Australia.
Thanks in advance

Thanks for that advice @randers4.
I linked through and submitted my info as a "topic not covered" in the iCloud section. After entering the serial number of my MBP it turns out I wasn't eligible for technical support (though I don't think this is hardware related support) and the final suggestion was to take my computer into an Apple store. I called my local Apple reseller and asked for assistance. The customer service rep was very nice but unable to help, so suggested I call Apple Support on 1300 321 456. I did so and, again, spoke to two very polite and helpful customer service people (I was transferred to security services). I didn't have to be on hold to speak to either rep for more than a few seconds! After trying a few different things, he worked out what was happening...
So, to cut a long story short, to solve the problem in my OP, all I had to do was log out of iCloud in my System Preferences and log back in using my current Apple ID. [Edited to add that I had to sign out of everything I was currently signed in to with my Apple ID before logging out and in again.]
Problem solved!
Message was edited by: NotBaconBits

N97 can send but not receive Yahoo emails. Secure ...

Hi all,
I promise i have looked through the other answers on here but not tell me precisely what to do.
1. Went to Yahoo and activated POP & Forwarding
2. Double checked Incoming and Outgoing servers i.e. pop.mail.yahoo.co.uk SSL Port 995 and smtp.mail.yahoo.co.uk etc
I can SEND email but when i try to retrieve "Unable to creat Secure Login. Mail server may not support secure login" appears...
What to do?

There seems to be alot of Comcast email issues with the MiFi 4620L. Most of them have been resolved with the propper configuration. We have already found a few limitations to certain websites with this device, but none have been confirmed to be related to email services so far.
Some helpful sites I found:
http://www.emailquestions.com/email-program-setup-configuration/1180-setup-comcast-email-outlook-2007-a.html
http://customer.comcast.com/help-and-support/internet/configure-outlook-2007-to-use-port-587/
http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/E-Mail-Client-Settings-customer-generated/td-p/778889
See if a quick configuration check will resolve your issues from the links I have provided. If not then the next best step may be reinstalling Outlook on your computer. Keep us posted either way.

Can send but not receive comcast emails with Verizon MIFI jetpack

I am unable to receive comcast email using outlook 2007 using my new Verizon MIFI4620L Jetpack. When I disconnect from the Jetpack, I am able to receive emails using my neighbor's wireless router. I am able to send email using the MIFI Jetpack. When I test email settings, I am able to connect to comcast and send a test email. I am able to receive the test email from Microsoft. I am able to access email using the internet at comcast.net and I am able to use web browsers using the Mifi device. My other laptop is able to receive and send emails using the MIFI device. I currently have uninstalled Norton Internet Security and disabled windows firewall on the problematic computer in an attempt to resolve this.
Any ideas?

There seems to be alot of Comcast email issues with the MiFi 4620L. Most of them have been resolved with the propper configuration. We have already found a few limitations to certain websites with this device, but none have been confirmed to be related to email services so far.
Some helpful sites I found:
http://www.emailquestions.com/email-program-setup-configuration/1180-setup-comcast-email-outlook-2007-a.html
http://customer.comcast.com/help-and-support/internet/configure-outlook-2007-to-use-port-587/
http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/E-Mail-Client-Settings-customer-generated/td-p/778889
See if a quick configuration check will resolve your issues from the links I have provided. If not then the next best step may be reinstalling Outlook on your computer. Keep us posted either way.

I want to change the security answers but have noticed the email address is a hotmail one. I cannot remember the password and frankly it keeps telling me that the account doesn't exists. So how can I change that to my personnal email?

I want to change the security answers on my account but have noticed that the email address I listed is a hotmail one which I cannot get into. How do I change this as I only see an edit button for logging into iTunes but not one where I can change in the security answers. Thankyou

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94157)

My apple Id is disabled and i am not receiving reset emails

My apple id has been "disabled for security reasons" and the reset emails aren't goin to my email. Also, when I enter my birthdate in security question section it says its wrong

You've checked the spam folder as well as the inbox on your account, and if you have a rescue email address then you've checked that email account as well ?
If you still can't find it then contact iTunes Support, they should be able to re-enable your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
For your birthdate, you can then check and/or update it by logging into the account via the 'manage your apple id' button on http://appleid.apple.com and selecting the 'Password & Security' section on your account - answer the security questions, and on the next screen you should be able to view/change it.

When purchasing an app on the app store you need to type in your security question answers. i forgot mine. i hit the button that says to email me to reset my answers. im not receiving the emails. any ideas what i can do? please help me.

when purchasing an app on the app store you need to answer your security question answers. i do not remember mine. i hit the button that says for them to email me to reset my answers. everytime i do that i never get the email. can somebody help me! please

Probably because the address you provided as a rescue email when setting up your account is not longer valid. Contact Support and ask for account security.

Not receiving reset email

Hi,
I am attempting to log into my account but it requires me to put in my security questions as it is a new device. I do not even slightly remember my answers. I hit "Send reset info to rescue email" and nothing arrives. I've checked my Junk mail, and the email is verified. However, the email never arrives. I really need this because I JUST deposited $15 onto that account so I don't want that to go to waste.
I hope you can help
Thanks

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97636)

Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me please???

Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me

Are you able to receive any mail at all? If not, make sure that all of your information for mail is accurate in settings again. if you still have nothing, go to your email through safari. (example: www.yahoo.com) If you do not see the emails here either, it is a problem with the password reset server not your mail app.

I am trying to reset my security questions, but I have not received the email with instructions. What is the problem?

I initially created my apple account years ago. I am trying to reset my security questions because my answers are continually incorrect. I pressed the link that sends reset security questions info to my alt. address, but I have not received the email with instructions. I have resent the email several times and checked both of the emails I have set up with my apple account to no avail. I have tried everything that is provided in the support article about the issue and my problem has not be resolved. I've even deleted my alt email from the apple account and then reassigned it and tried again, however, I still have not received the email. Without knowing the answers to my security questions, I cannot purchase anything from the iTunes store, which I have been trying to do.
I do not know what the problem is and I am asking for any resolutions. Please and thank you!

Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.

I am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support.

i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?

http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

New security answers... But not receiving reset emails

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