New Service Fault.

Hello, last month I ordered Verizon Phone Service and and Internet. I received an email last night saying my Internet was ready for use, all I had to wait on was the modem. Well, the modem came today, and I hooked it up. To make a long story short, suddenly I can't receive calls but I can make them. On top of that the modem won't pickup a connection. Thanks.
By the way the services are...
Internet: OLO BQT 1M or 768K Double FE Bundle Up to 1 Mbps/384 Kbps
Phone: Verizon Double Freedom

Did your phone service work properly before you hooked up your DSL?
Yes
Are all the filters on all your jacks in the home for the dsl service?
I checked everything, only thing that I couldn't get it the Securty System because it's rj45
Even wall mounted ones?
Yes
When someone tries to call you, what kinda of tone do they get? (busy signal, consistent ringing?)
Consistent ringing, then Voicemail
Have you also tried speaking with tech support? (800-567-6789)
All I got was a robot, I'll try again

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    Dear,
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    Hi S.mcknight,
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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