New shuffle will not fully charge. green light never comes on

can leave my shuffle docked all day, never fully charges till the green light comes on. only amber light. its not my computer or usb cable or my settings as my sons nano charges just fine thru the usb. this shuffle is 5 days old.
[Edited by host.]

I agree with you sir....same problem with me....my 2nd shuffle is a week old.....I have never ever seen a steady green or an orange light even after 20 hours of continuous charging though an USB 2.0 port on a Win XP Pro desktop PC....All I see is a blinking orange....I have tried following the doc that was suggested to you....reseting it five times......nothing works......contacted apple chat support.....they ran me through the same steps.....does not work....trying a different port and a different computer does not help either....I go to the local apple-authorized dealer from where I bought the shuffle....they have look at me as if I just spoke some fluent Chinese!!...they have absolutely no idea of what I am talking about....they are very ignorant...I am extremely disappointed.....showing them the apple support pages drew the reaction "Oh my god...what are these pages all about...why do they even exist?"......I have done a better job at looking at a solution....but so far I have not been able to find a solution to this problem.......Can someone offer a solution!!!!!!!...........
I am just waiting to discharge it completely and then check it for the last time before I take it back to the store....
Help me please!!!!...fellow users
PC Windows XP Pro USB 2.0, 2nd gen ipod, desktop PC
PC Windows XP Pro USB 2.0, 2nd gen ipod, desktop PC

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My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it.

My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it.

Hello Korawees,
I was researching the issue you are describing and had a recommendation. The device is very simple, so the software troubleshooting for it is pretty limitted so I think you shoud restore the iPod shuffle and re sync the content. That way, if it is a software issue, this will fix it. Here is the article named Restoring iPod shuffle to factory settings found here: http://support.apple.com/kb/HT1481.
Before Starting
It is important to understand the difference between "update" and "restore." Update does not affect your settings or songs, it simply installs updated software that controls iPod shuffle. Restore erases the disk and restores iPod shuffle to its original factory condition with updated software. If you only need to update iPod shuffle, this should be done on the computer where music is normally synced. Updating on another computer will result in all songs being removed from iPod shuffle.
Warning: Because Restore erases all songs and files on iPod shuffle, make sure to back up any files you've saved on iPod shuffle. Your songs, podcasts, and audiobooks can be synced back to your iPod shuffle if the items are part of your iTunes library.
How to restore iPod shuffle
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Download and install the latest version of iTunes if you do not already have it installed.
Open iTunes, and then connect iPod shuffle to your computer.
After a few moments, iPod shuffle will appear in the Devices section on the left side of the Tunes window.
Select iPod shuffle under Devices and you will see information about it appear in the main iTunes window under the Summary tab/button for iPod shuffle (3rd and 4th generation) or the Settings tab/button for iPod shuffle (1st or 2nd generation).
The Version section tells you whether iPod shuffle is up to date or needs a newer version of the software.
Click the Restore button. You will be presented with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4-possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software currently on your computer.
Restore Option 4: Restore and Update - Restores after downloading the latest iPod Software on your computer.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress indicator will appear on the computer screen indicating that the restore process has started. Do not disconnect iPod shuffle during the restore process.
After the restore process is complete, the iPod shuffle's status light will flash orange continuously. The iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences as you did when you connected your iPod shuffle for the first time.
When you come to step 7, I recommend Restore Option 4.
Take care,
Sterling

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Microsoft Windows XP Professional Service Pack 2 (Build 2600)
VIA Technologies, Inc. P4X400-8235
iTunes 7.0.2.16
iPodService 7.0.2.16 is currently running.
iTunesHelper is currently not running.
Current user is an administrator.419Z0, Bus Type ATA, Bus Address [0,0]
SCSI\DiskHPT37x_RAID_0_Array___2.00, Bus Type SCSI, Bus Address [0,0]
USBSTOR\DiskSOYO___USB_Storage-CFC0180, Bus Type USB
USBSTOR\DiskSOYO___USB_Storage-MMC0180, Bus Type USB
USBSTOR\DiskSOYO___USB_Storage-MSC0180, Bus Type USB
USBSTOR\DiskSOYO___USB_Storage-SMC0180, Bus Type USB
Connected Storage Devices:
IDE\DiskMaxtor6B300R0_________________________BAH
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller, PCI bus 0, device 16, function 0. Device is working properly.
Standard Enhanced PCI to USB Host Controller, PCI bus 0, device 16, function 3. Device is working properly.
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[SERVICE: 0x79C,15:41:43 INFO] ##### iPodService starting as a service, version: 7.0.2.16
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[SERVICE: 0x38C,15:43:27 INFO] [DevNodesChanged]
[SERVICE: 0x38C,15:43:27 INFO] [DevNodesChanged]
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New shuffle will not fully charge. green light never comes on

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