New shuffle works with Windows but not with Mac

Just got a new 2nd gen shuffle. Initially it was formatted as Fat32 per Disk Utility on Mac. I reformatted to Mac OS (journaled). iTunes was recognizing the new shuffle on the mac and I created a playlist that showed it took up disk space in the "summary" tab. However nothing played on the shuffle when I disconnected it. I was trying to update the software but that function is greyed out. I tried to click "enable disc use" and when I applied it, it says it can't find the ipod. It wont let me update anything. The only thing I can do is create a playlist that the summary says is on the ipod but it doesnt play.
I then connected it to my Windows XP machine and it asked me to reformat the drive, which I did, then everything worked flawlessly. I would really prefer to download things to the shuffle from my Mac than Windows XP but it just won't let me. I tried using "iPod Updater" and the most recent one from the list was 03/2006 and that didn't help anyhting. "iPod Reset Utility" would not recognize the ipod to reset it even after I sucessfully set it to Mac OS journaled in Disk Utility.
I am very frustrated. This also happened to my Nano I purchased a few months ago and I have to organize it on the PC as well.
I am running iTunes 7.2

I have exactly the same problem with my two
computers, both of which are Macs. The shuffle is
recognised on one, but not the other.
Here's a screenshot of iTunes ->
http://www.simongbrown.com/blog/images/2007/shuffle-no
t-recognised.png
BTW, I also have an older white iPod in use on the
Mac that doesn't work.
I've tried a few things (including running iTunes
under a different user account, reinstalling iTunes)
but nothing seems to help. The only thing left to do
is reinstall the OS, but that sounds a little extreme!
That's way too extreme... Use the shuffle Reset Utility.
http://www.apple.com/support/downloads/ipodresetutility10formac.html

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