New Skype Number Not Work

I just bought a local US number to use it in China.  When my friends try to call my skype number from their US phones, it showed "user busy" and got disconnected immediately.  The call was never connected at all.  I wonder if there is anything wrong.  How can I fix this problem?  Thanks.

Hi,
Please try to refresh your privacy settings as explained here: https://support.skype.com/en/faq/FA10615/
Thank you!
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Similar Messages

  • My skype number not working

    Hi my skype number [***] isnt working ....
    pls chk and do the needfull asap
    First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

    Hi,
    Additional information added: can the Skype number (formerly known as Online Number) be reached from a land or fixed line?   If yes, can the number be reached from a mobile phone?  If not, then the issue is different - the wireless carrier may not be recognizing the number.
    If all else fails, please contact Skype Customer Service for assistance - they need to diagnose and resolve whatever the problem may be.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you wish to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Hk skype number not work

    Hi
    My skype number [Removed for privacy] not forwarding to my skype [Removed for privacy]
    Pplease check or refund
    Tthanks

    Hi, Alanhkg, and welcome to the Community,
    Please first check your preferences settings to ensure that "recieve calls on my Skype Number" is set to "anyone" and test if your Skype Number then works.  If not, please contact Skype customer service for assistance.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • My skype number not working with new subscription

    My 1st subscription was cancelled due to an expired credit card. Unable to update credit card info, I was forced to open a 2nd subscription. I need to connect my skype phone number to the 2nd subscription.

    Hi,
    Additional information added: can the Skype number (formerly known as Online Number) be reached from a land or fixed line?   If yes, can the number be reached from a mobile phone?  If not, then the issue is different - the wireless carrier may not be recognizing the number.
    If all else fails, please contact Skype Customer Service for assistance - they need to diagnose and resolve whatever the problem may be.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you wish to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • New US Skype number not working on iOS devices

    Hi, I just spent an hour or so with a very helpful support engineer on Live Chat trying to fix this but after trying many things (including updating iOS to latest version iOS 8.1.2 and deleting and reinstalling the Skype app etc etc) we did not reach a successful conclusion.  I thought I would post on here as well, for the record, and also in case anyone has got ths working.
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    Calls are set to allow anyone and all other settings were checked with the support engineer.
    Very frustrating and I am hoping for a fix soon. 

    Hello and welcome to the Skype Community.
    Checking this issue for you.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • USA skype number not working

    Have a toll free number purchased elsewhere and then purchased a skype USA number to have the calls forwarded to that.
    Skype number doesn't work.  Spent 3 hours with skype instant chat support 10 days ago and problem could not be resolved so it was "esacalated to a higher leverl" with NO time frame given for a resolution.
    A week later no resolution and no contact from skype so again spent another 2 hours on skype instant chat support and asked for a refund.  Was passed to another support person to get the refund but this person only wanted to go through the whole thing again until after an hour later I finally had to demand several times for a refund. 
    Was then told I could not have a refund but instead I could have a voucher to obtain another skype USA number for free.  Went through all the steps to obtain this number with the voucher but it didn't work.  Received an email to say here is your skype number (no number shown) and enjoy with family and friends.  Got back to skype support who was waiting and told her what happened. 
    Spent another hour on instant chat support and had to send screen shots to show that I was now being asked for another payment even though the voucher had been verified and accepted.
    Problem still could not be resolved and again I was told that my issue would be escalated to a higher level but NO time frame could be given.
    SKYPE!!!  You have got to be joking with me right?  Wrong!  Still no resolution and my customers have no way to contact me because the phone number doesn't work.  Losing money every day in lost sales to my business.
    Is there any skype support person out there who cares and can do something about this shoddy non-service?
    Not happy

    megasuccess wrote:
    I have had many people try to call the number from many different phones in the USA.  It has never worked and they get the message that the number is disconnected or not in service. 
    Even when Skype technical support called my number it did not ring on my skype.
    I did hear your call however this is the first time I ever heard the call ringing on my skype.
    What number did you call?  Can you please reply and let me know?
    Thank you
    Hi,
    I an having the same issue. I have had my number for years and ported it out to a prepaid plan. After I forgot to reload the prepaid phone, it quickly canceled my plan and number.  When I searched Skype for a similar number, I was surprised to see my number back in the Skype Number Pool.  So I repurchased it and I didn't notice the problem until when I tried to port it back to Tmobile and after days of waiting and troubleshooting by Tmobile, they told me they couldn't get the number transferred because it's not my number and they said that the landline company who holds or owns or carries the number can't be reached. This has been going on for almost a year now. 
    After further research, I read that those phone number carriers who sell phone numbers in wholesale are called CLEC. There are only a handful of those companies.  I am don't know what to do and Skype can't help me either.  I really need to get this resolved. 
    If you were able to get your number working, please let me know.  The message that callers of my number get is this "you have reached THE non working number, announcement 1 4 switch 2 0 - 4". 

  • Skype number not working / long forwarding times

    Dear Team,
    my skype number is not working although I allowed everyone to call in my privacy settings.  This has been happening quite often and now it is already down all day.
    I put it on forwarding to my mobile number for now, but although i set the time to forwarding to one 2nd, it takes 20 seconds or so until my phone rings. Is this normal?
    Can you please help me fix this. And please don't send me the customer service link with which i should click my way through. I tried many times to "click find" my answer. I hope a discussion with a human being helps.
    Best,
    Joerg

    Hi, Maxchina, and welcome to the Community,
    My hands are tied - you asked not to be provided with instruction how to contact Skype Customer Service - which you would have to click your way through - and which I would normally recommend you do just to double-check nothing is awry with your Skype Number. 
    Our Community Guidelines do explain that this Community is not a branch of Skype Customer Service; no customer service agents monitor the posts here.  We here in the Community are not authorized to access Skype accountholder files or records.
    As far as the delay in forwarding, have you tried to set your "number of rings" setting in your client software settings to "0" (zero)?  Sometimes that does the trick.
    Kind regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Plz i need your help - Skype Number not working.

    i need your help 2 days a go i brought polanda number it was working good now its not working i dont no why plz could you help me this is my phone number
    [removed for privacy and security] which i brought

    Hi, Gaza898, and welcome to the Community,
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    If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
    Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Skype number not working locally

    My Skype number which is a Mexico City Prefix "55" is not working correctly. When I and customers try dialling from a land line we get connected with a poor old woman who seems to be getting all my calls to her home phone. I dont have call forwarding setup and it was working ok, I tested it.I have had flyers designed and printed with the number and had them delivered to thousands of homes and businesses. I am losing business and need this sorting ASAP!!!!!

    Hi, PigMX, and welcome to the Community, We here in the Community do not have the tools necessary in order to test Skype Numbers.  Please contact Skype Customer Service to explain the situation and request that your number be tested. Kind regards,Elaine

  • Skype number not working

    Evening to all. Purchased skype number yesterday, have gone through what I think is all of the replies, and tried them all, my skype number is still always busy..........please help. Thankyou

    Hi, Barlersiam, and welcome to the Community!
    By way of reminder, perform your test calls from a mobile or fixed line phone; if you call your Skype Number from Skype, Skype gets confused and thinks you are calling yourself, and the call will always ring busy.
    If you have tried the former, you will need to please contact Skype customer service for further assistance.
    Here is a different link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Issue with CS5 deactivation on old computer and reactivation on new - serial number not working

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    This was the only available option to me, according to adobes site. Their lack of support for older software is mind boggling. So the only way for me to get to talk to someone is by fibbing on their extensive question list before the process actually begins. I guess I will try that if I don't hear from an Adobe team member here...

  • Re: skype number not working

    I also have paid for a Skype-In #, my account shows it as having been purchased for 3 months but when I call the number from another land-line phone it's a dead line.  It's the same line and number I've had for years.  Very frustrating.

     Hello,
    Always start your own topic. Your issue is unrelated to the one being addressed on the thread you originally joined.
    Please contact customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • New Skype number payment pending

    I want to finalize my new Skype number. At point of payment I was asked to verify payment then next screen was an error message. Payment has been pending for 48hrs. I doubt this payment will finalize as the verify process didn't complete. i want my new number ASAP. Can I cancel pending payment and retry. I'm in a hurry as going overseas. Thanks
    Solved!
    Go to Solution.

    Hi, patmills123, and welcome to the Community,
    Once more, as noted above: Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Additional notes since posting the above information: Skype is aware of continued and sporadic problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - most importantly - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Re: Skype number not activated

    I have an address in the states as well Canada. I bought a Skype number to use when I'm up in Canada to conduct business so clients will know how's calling. I tried calling a cell phone up there it did not work. I went I to my profile and saw it was not activated. So what d I do now. I paid 35.00 it's no good so how do I cancel

    Hi, Wong15, and welcome to the Community,
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    We here in the Community do not have access to Skype accountholder file or records; to clarify what you purchased and what perhaps you need, please contact Skype customer service for further assistance.
    Kind regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Fox news slideshows are not working in Vista Home 64 bit.

    All fox news slideshows are not working since firefox 3.6 started. I can't get them to work in Internet explorer either.
    == URL of affected sites ==
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    moveSensitivity: 15,
    eventsCallback: {
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    // move callback - sensitivity
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    properties: {},
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    var SH = this;
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    var data = root._data;
    var initData = false;
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    control.slide('next');
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    elm: carousel,
    moveSensitivity: 15,
    eventsCallback: {
    touchmoveMoveOnce: function(direction,moveProperties,rawEvent) {
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    var directions = direction.join("|");
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    if (directions.indexOf("right")>-1) {
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    show: 3, // items shown
    speed: "slow", // scroll speed
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    delay = (isNaN(delay)) ? 0 : delay; // delayed hide
    setTimeout(function(){
    root.holderObj.overlay.fadeOut(root._timer.overlay.fadeOut,function(){ root.trigger.overlay = false; });
    sTracker.track("hideOverlay"); // tracker
    },delay);
    setReplay: function(isReplay) {
    var root = this.root;
    var overlay = root.holderObj.overlay;
    var firstList = overlay.find(".slideshow-feature .slideshow ul").children().filter(":first");
    var divs = firstList.children();
    var replayDiv = divs.filter(":first");
    var cloneDiv = replayDiv.next();
    function configInfo(elm) {
    var currentSS = root._data.items;
    var info = root._info;
    var count = currentSS.length;
    var first = currentSS[0];
    var slideshowTitle = (info.title.length > 16) ? info.title.substring(0,16) + "..." : info.title;
    var slideshowImg = first.media.tm;
    var slideshowDate = info.title.date;
    function replay() {
    root.replaySlideshow();
    var items = elm.children();
    items.filter("p.photo-count").html(count + " image" + [[count>1) ? "s" : ""]];
    items.filter("p.date").html(slideshowDate);
    items.filter("p.photo").each(function(){
    var item = $(this);
    item.find("a").attr({ href: "#", title: slideshowTitle });
    item.find("img").attr({ alt: slideshowTitle, src: slideshowImg });
    items.filter("h4").each(function(){
    var item = $(this);
    item.find("a").attr("href","#").html(slideshowTitle);
    items.find("a").unbind("click").click(function(){
    replay();
    return false;
    elm.hover(function(){
    elm.css("cursor","pointer");
    },function(){
    elm.css("cursor","");
    }).unbind("click").click(function(){
    replay();
    return false;
    if (replayDiv.children().size()</u>0) {
    replayDiv.html(cloneDiv.html());
    configInfo(replayDiv);
    if (isReplay) {
    replayDiv.addClass("active").show();
    cloneDiv.hide();
    } else {
    replayDiv.hide();
    cloneDiv.show();
    SlideShows.prototype.helper = {
    toNum: function(item) {
    item = (isNaN(item)) ? parseInt(item.replace(/[a-zA-z]/gi,""),10) : item;
    return isNaN(item)?0:item;
    imgLoad: function(obj,fn) {
    var SH = this;
    obj.alt = obj.alt || "";
    if (obj.preload && !$.browser.opera) { // opera =/= img.onload
    if (obj.mainHolder) { obj.mainHolder.css({ background:"url("+obj.preloaderSrc+") no-repeat center" }); }
    var img = new Image();
    obj.holder.css({ display:"inline", opacity:"0" });
    img.onload = function() {
    if (obj.outer) {
    if (img.height > SH.toNum(obj.outer.minHeight)) { obj.outer.holder.css("height","auto"); }
    else { obj.outer.holder.css("height",obj.outer.minHeight); }
    obj.holder.attr("src",obj.src).animate({ opacity:"1"},obj.speed,"linear",function(){
    if (obj.mainHolder) { obj.mainHolder.css({ backgroundImage:"none" }); }
    $(this).attr("alt",obj.alt);
    fn();
    img.src = obj.src;
    } else {
    if (obj.mainHolder) { obj.mainHolder.css({ backgroundImage:"none" }); }
    obj.holder.css({ display:"inline", opacity:"0" });
    obj.holder.attr({
    src: obj.src,
    alt: obj.alt
    }).animate({ opacity:"1"},obj.speed,"linear",function(){ fn(); });
    getHash: function() {
    var hash = (window.location.hash).substr(1);
    if (hash) {
    var pairs = hash.split('&');
    var valuePair = {};
    for (var x=0;x 1 && callback && count%freq<u>0) {
    callback(data);
    var sTracker = new Trackers(); // private
    function showToConsole(str) {
    if (typeof window.console</u>'object') { console.log(str); }
    var slideShowsPack = window.slideShowsPack = new SlideShows();
    })(jQuery);
    // Tracking Data Here
    var trackData = {
    ads: {
    buildSlide: {
    frequency: 1,
    callback: function() {
    $(document).ready(function(){
    if (typeof $.ad.dc.load!=="undefined") {
    $.ad.dc.load();
    omni: {
    buildSlide: {
    frequency: 1,
    callback: function(data) {
    data = data || false;
    if (!data) { return false; }
    if (!data.slideNumber) { return false; }
    if (typeof $.ad.omni.load!=="undefined") {
    $.ad.omni.load({ "slide": data.slideNumber });
    var initializeSlideShow = window.initializeSlideshow = function() {
    if (typeof slideshowData!=="undefined") {
    if (!slideShowsPack.initialized) {
    slideShowsPack.init({
    data: slideshowData,
    info: slideshowInfo,
    relatedMedia: relatedsData,
    trackData: trackData
    } else {
    if (typeof window.console==='object') { console.log("[error] No Data found for: slideshowData"); }
    This the line highlighted:
    if (typeof $.ad.dc.load!=="undefined") {

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