New software downloaded and now emails don't work?

Just downloaded new software and I can't get my emails to come through - keeps saying cannot connect to server? My hotmail account worked but my work email account (exchange) didn't? Any ideas?

Thanks for your reply.
Sorry to be basic - I know not too much about PCs unfortunately - but how do I run the diagnostic test ? If it is within iTunes then I can't do it as I can't open it in the first place, but if there is a different command I can use to run the diagnostics then please let me know it.
I have confused the issue somewhat as well - apologies. It is a new CD writer I have installed - not any sort of hard drive. My PC does have two hard drives installed as I added an additional one once I installed iTunes as it was overloading the memory. The two drives have been working fine in tandem since.
The new CD Writer replaces the original one from the PC which I suspect had grown old and tired. All I have done if physically put the CD Writer inside the PC box, and switched over the power cable and data cable from the (now redundant) old CD Writer, and in to the new one.
Hope that clarifies, and please let me know how to run the further testing you mention in order that I can post the results.
Thanks

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Are these two connected? I didn't think they were. I just didn't need the extra chat function, so I deleted messenger, but now I'm not receiveing emails (and I don't think sending works either) to my phone.
It was a delayed reaction, though. I deleted the messenger last night, turned my phone off and back on, messenger was still there. I received emails overnight and this morning. Sometime later in the day, no emails, and I checked and the messenger application is no longer on my phone.
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I have a Pearl 8120, T-mobile as my provider. I know it's not the email servers or anything, because I have to separate accounts coming to my phone, and neither work.
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ETA: Sending emails out DOES work. I will receive them, checking on a computer. But I will not receive any emails to my phone.
Message Edited by karenbee on 02-02-2009 08:55 PM
Solved!
Go to Solution.

Hi Karebee and welcome to the forums!
I'm sure that this is a coincidence. BB messenger is totally separate from your email.
Go to options advanced options, Host Routing Tables, click to enter. DO NOT click on any listing.
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Click Accept as Solution for posts that have solved your issue(s)!
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Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New software downloaded and now emails don't work?

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