New software will not sync

Since I downloaded the new software for 3G iPhones last night, my iPhone will no longer sync to my computer. It will stay in "sync mode" (where the phone screen says slide to cancel) for about 10 seconds and then it stops and just stops syncing all together. Even though I updated to the new software last night, it still says I need to update to new software, but when I try, it extracts it and then when it tries to install, it gives me the error "could not sync ^0 to sarah's iphone because an unknown error occurred (-19)."
Does anyone know what could be causing this?

HOWEVER, my iphone 2G has not yet been able to update to the new 2.1 firmware. It downloaded and then following the downloaded software extraction, the error (-19) came up. Now, my 2.02 firmware iphone refuses to remain in the sync mode. It just appears to be charging. Is this an itunes 8 problem?

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