New song simply WON'T play

I downloaded "looking for a good time" yesterday. Everytime I click on it, it simply jumps to another song. I dowloaed two other songs yesterday, at the same time I dowloaded this one, no problems. I even downloaded it twice, neither version plays. Tried to play it through Quiktime and Windows Media Player and it won't. I deauthorized and authorized my computer, makes no difference. Any thoughts?

I am having the same problem. If I click a song in my library it scrolls through songs until it reaches one it wants to play...not the one I selected. I checked my preferences and tried to find a pattern as to why it goes to a particular song but I can't figure it out. It started after I activated Genius.

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Hello, I have recently purchased Apple TV, and sometimes it will play a song, and then when that song ends and switches to a new song it won't play, any ideas how to resolve this?

One song will play perfectly fine, but then when it switches songs it seems like it loads and then continues to load and won't play the next song! I turn home sharing on and off in itunes, and it will play a song and then the loading process repeats itself

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

My iPhone keeps playing same song and won't play next one

My new IPhone 4 keeps playing the same song and won't play the next one! I have reinstalled the software and reset it, but still no luck.

See Page 77 of the User's Guide. Make sure you do not have it set to repeat that specific song.

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when I ask Siri to play a song it goes to the song but won't play the song. The song shows when I open the music app, but the bar does not move and there is no sound. Even if I hit pause then play nothing happens. If I go back to the playlists and select another playlist or song then music plays.

After doing and changing EVERYTHING on that page, I ended up re-installing Quicktime by itself and finally that solved the problem. Thank you for the advice page though, it had a lot of good information on it that related to my problem.
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Sometimes when I try to choose a song, it won't play, but goes to the "music" icon, and it wiggles.

Sometimes when I try to choose a song, it won't play, but goes to the "music" icon, and it wiggles.

It sounds like you might actually have 4G iPod Touch or 6G Nano as the 4G Nano does not have icons. Use this article to help you verify what model iPod you own.
Identifying iPod models
Have you tried a hard reset to see if that does any good?
How to reset iPod
B-rock

Why won't this song play even after I authorized the computer? It says that I need to authorize the computer, then I enter my username and password and it says the computer is already authorized. But then the song still won't play. What do I do?

Why won't this song play even after I authorized the computer? It says that I need to authorize the computer, then I enter my username and password and it says the computer is already authorized. But then the song still won't play. What do I do?

Use the Apple ID support -> http://www.apple.com/support/appleid/ - click through the contact information and select the iTunes, etc., hot button. You can have Apple call you or email them.
Clinton

TS1967 I have just bought a new computer and downloaded latest version of itunes. It has all installed fine, but when I sync my ipod, it shows all the songs but won't play any of the songs in that library. Also, I can't add new files.

I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

I bought songs on my old computer, but when I got a new laptop they won't play on iTunes

The songs that I bought on my phone have transfered into my library, but the songs purchased on my old computer won't play. They still come up, but the letters are grey instead of black and I can't even select them. What do I do? They were purchased under my account, so they should be showing up.

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I've had the exact same problem, and I think it's related to the iOS 4.2.1 update. Certain songs will simply not play on my iPhone after the 4.2.1 OS update, even though they work fine in iTunes. I've re-synced multiple times to no avail. The problem also happens with ringtones, which means I've missed a number of alarms because the ringtone I chose for the alarm no longer works on the iPhone!
I really hope Apple is planning to release a fix for this. It is incredibly frustrating.

New iTunes album won't play on iPod

I just bought a new album from iTunes (The Decemberists "Long Live the King" EP), and it won't play on my iPod. It shows up there, and it plays in iTunes on my computer, but my iPod won't play any of the songs. Help?

Fixed. Deauthorized and reauthorized my computer, plus fiddled with where the files were stored. Something worked. Whew.

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Hi all. I recently bought a new Ipod and imported songs from it to my Itunes. As soon as I had imported them there is an exclamation mark next to each song. When I try to play it Itunes says that the song cannot be found. Anyone know why?
There on my Ipod and working but none work when imported.
If it makes a difference I imported by adding folder to library.
Thanks.
Scott

Are you saying you have music on an external drive and it won't play if the drive is not plugged in?
You are not very clear with your question, but I wonder if you tried to add them to your library on your internal drive. If so take a look at:
Edit>Preferences>Advanced>General
Is "Copy files to Itunes Music folder when adding to library" checked? If not the songs would be left on the external drive.
If this is the case, you could plug in your external drive and then consolidate your library. This will copy ALL files not in your iTunes Music folder into the iTunes Music folder.
If you intentionally keep some of your music outside the iTunes Music folder you may want to think about the implications before using Consolidate.

WHEN I CLICK ON SOME SONGS AN ! APPEARS TO LEFT OF SONG AND WON'T PLAY. I DON'T UNDERSTAND !

THERE SEEMS TO BE NO RHYME OR REASON TO THIS. THE EXCLAMATION POINT APPEARS ON SONGS THAT I HAVE PURCHASED AND DOWNLOADED AND ON SONGS THAT I DOWNLOADED FROM MY OWN CDs. ONCE THE ! APPEARS, THE SONG WON'T PLAY. IT'S ALWAYS THE SAME SONGS THAT THIS HAPPENS TO.
QUITE SOME TIME AGO, ALL OF THESE SONGS PLAYED JUST FINE, THEN, "OUT OF THE BLUE" THIS PROBLEM STARTED. I'VE TRIED EVERYTHING I KNOW TO DO. I HAVE CONTACTED iTUNES AND HAVE ACTUALLY RE-PURCHASED ONE OF THE SONGS TO SEE WHAT WOULD HAPPEN. IT PLAYS JUST FINE. WHEN THE ! APPEARS, IT IS ACCOMPANIED BY THIS MESSAGE: THIS SONG COULD NOT BE USED BECAUSE THE ORIGINAL FILE COULD NOT BE FOUND. WOULD YOU LIKE TO LOCATE IT? I AM UNABLE TO LOCATE ANY OF THE SONGS. THERE ARE SO MANY WITH THIS PROBLEM AND I CANNOT AFFORD TO RE-PURCHASE THEM. CAN SOMEONE OUT THERE PLEASE HELP ME. SO FAR iTUNES HAS NOT BEEN OF MUCH HELP. THANK YOU SO MUCH !! AMY O.

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.

Some songs suddenly won't play, import or convert!

I recently transfered my mp3's from my PC to my Mac with my USB disk. I also transfered the Album Art folder and the two iTunes Library files, so I can keep the "Date Added" and other personal preferences.
Now, however, I cannot play certain songs that I've ripped from CD's. When I click the file in iTunes, it simply does nothing (apart from showing the small Apple logo in the little screen at the top). I also tried to play the same songs on my PC, and suprisingly, they do not play there either. I have played these songs before - many times, and have never come across any issues. Most are ripped in late-June and July from my PC, so not that recent. Others ripped after that - work.
I have the latest version of iTunes on my Mac, but not on the PC (7.2.0.35). They play in QuickTime, Windows Media Player and whatnot, so I believe that the problem is with iTunes.
When I try to re-import them to my library - they do not import. When I try to convert them to mp3 with iTunes - I get an "unknown error (-50)" message. When I "Get Info" about them, they show up fine, apart from that in the Summary tab, the whole right column of information is not displayed (where it would say Format, Channels, ID3 Tag, Encoded with). It is however identified as an MPEG audio file, of a certain bit rate, sample rate etc., and even it's play count remains.
I had a few old saves of my iTunes Library, so I tried re-importing the songs with those - no success.
I have no way of knowing which songs are unplayable in this way, because no "exclamation mark" thing appears and they are simply skipped in random play or party shuffle and playlists.
Also, when the song is selected, and the album artwork box in the bottom-left corner is open - it displays "Album Artwork Not Modifiable" for these unplayable songs.
I hope you can help! Thanks in advance

I have had the same problem, and managed to solve it this evening. This solution works on a PC, so if you also have a Mac you'll need to copy the repaired tracks across somehow.
The cause of the problem is faulty ID3 tags - the area inside the MP3 file where metadata such as artist name, album title and cover art are stored. iTunes has known issues with the insertion of cover art into ID3 tags, and given that you and I have both noticed the unreadable/unmodifiable album art, I suspect this is where the problem lies. iTunes appears to have broken the files sufficiently that I couldn't get them to play in any music playing software, or on my iPod itself. On the iPod, each song is attempted for a couple of seconds and then skipped.
So much for the problem. Here is the solution:
What you will be doing is to strip out and then re-write all the ID3 tags. Note that I tried other software, which was meant to do exactly that, with no success. The program I ended up using had an option to rewrite MP3 tags, which also didn't work. The only successful method was to tell it to remove the tags altogether, and then tell it to re-write them from scratch. So here is the step-by-step method for fixing a single song, and then the shortcut for fixing the lot:
1) Find and install a freeware program called "foobar2000". I got version 0.9.4.4. Other versions may have slightly different user interfaces. Although I could not find this download from my usual trusted download sites, I ran a spyware check afterwards and it was clean.
2) Start foobar2000.
3) Find one of your broken MP3s and drag-and-drop it into the foobar2000 window. You can drag it straight out of the iTunes window, rather than having to find the file on your hard drive. (NB if you're nervous, locate the file on the hard drive first and keep a safe copy while you do this.)
4) In the foobar2000 window, right-click the file, and choose "Tagging... MP3 Tag Types..." from the context menu.
5) Now untick ID3v1 and ID3v2, and choose "Update Files". This step strips out all the ID3 tags.
6) Now go through the same menu options and tick ID3v1 and ID3v2 again, and choose "Update Files". You may find that ID3v2 is already ticked, which is fine. This step re-writes all the ID3 tags. In between Step 5 and Step 6, your ID3 tags are stored inside the foobar2000 program and nowhere else. Don't exit foobar2000 until you have re-written the tags. Re-writing seems very much faster than removing the tags.
7) Finally, go into iTunes and double-click on the tune to make iTunes start playing it. It should now play fine! Moreover, iTunes will now notice that the ID3 tags have changed, and will queue the track for upload to your iPod at the next sync. No need to play the whole track. Just starting to play will work.
So far so good. One track converted. Pull up the foobar2000 window, left-click the song you fixed, and hit the delete key to remove it from the queue. Now for the shortcuts:
Album-at-a-time: Find a faulty album, select all the tracks in the iTunes window (click the first track, SHIFT-click the last). Drag and drop them into the foobar2000 window. Use CTRL-A to select all the tracks in the foobar2000 window. Do steps 4-6 above. Do step 7 above for each song, or just start playing the first track in iTunes and repeatedly click "fast forward" to skip through the rest.
Many albums at a time: As above, just drag and drop several albums, one after the other, into the foobar2000 window before you repair the tracks.
I suppose you could "repair" all the tracks in your iTunes, even if most of them are not broken. This way you wouldn't need to track down the broken ones... just use CTRL-A in iTunes to select the lot, and dump them into foobar2000. But I don't know how many tracks foobar2000 will handle. Try this at your own risk, but please report back if it works.
Also, note there is a quicker way of making iTunes realise that you have repaired the tracks. Instead of playing each track, just right-click, go to "Get Info", and go "OK" +without changing anything+. Note that this works for multiple songs in one go, if you select more than one song. I repaired about 1000 songs, and then in iTunes went CTRL-A (to select all), "Get Info" and "OK", and it happily re-read all my ID3 tags in a minute or so, thereby covering all 1000 that I had repaired, and marking them for syncing. Note that any changes you do make in the Get Info window will be put through onto every single track you have selected. So just hit OK, nothing else!
Now just plug in the iPod and wait for it to sync, and you're done.
Finally, you may notice that some of your album art is now missing. This is the price you pay, unfortunately. The art was the problem in the first place, and was not salvageable. This way at least you quickly and easily get your music back, and retain all your tagging and playing info.
Sorry for such a long post. It took me a while to figure out, and I know a lot of people will be looking for this very answer.
Good luck!
PS there is a third type of tag called APEv2. A very few of my tracks had this, and because I was repairing hundreds of tracks at a time, I don't know which ones. I just left the APEv2 box untouched, but I don't know if that's sensible. Anybody care to report back?

My 4th Generation Nano skips songs and won't play some of them

So, over the past couple of days while I put my 4th Generation Nano on Shuffle mode, it will skip over some songs. Not a delayed reaction, but... say I skip one song. Then it'lll skip over a few, and when I hit the back arrow, it won't play it.
Also, as an example, I was listening to Alesana, then it suddenly switched to Disturbed, then skipped over it, and started to play Bullet For My Valentine. When I went to go click back to play Disturbed, it wouldn't play and skipped back to BFMV.
Help?
And one more thing, my iPod has been also doing this weird thing where it will say it's playing one song, then be playing another. Such as... it will say it is playing Apology by Alesana, and really be playing Guarded by Disturbed.
Is there any possible way to fix this? I've tried restoring it on iTunes, and reseting my iPod multiple times. It's only 3 years old, I don't want to have to bury it this soon! D:
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60G won't show songs and won't play if more than 30G stored

I'm having a problem with seeing my songs and playing my iPod when I store more than 40G. If I reduce them to below 40G I can use it normally. Anyone else have this problem? I have no photos or podcasts or video on my iPod. thx.
iPod, 5th generation Windows XP

Title should say "Won't play or show songs if more than 40G stored. Not 30G."
Windows XP
Windows XP
Windows XP

New song simply WON'T play

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