New SR Macbook problems

First of all I've never owned a macbook or any laptop for that matter so I don't know really what to expect. I have a couple of questions. One is when i insert a CD into the optical drive it makes a couple of clicking sounds while is taking in the CD. Is that normal?
Also i have experienced some wierd issuues like yesterday i used the volume key to turn up the speakers and it got stuck on. it kept making that clicking sound like i was repeatedly hitting the button or something. Even when i hit the key to turn it down as soon as i let off my finger it would start pushing back up the sound. the only way i could fix it was to shutdown. I get a lot of wierd glitchy things like that happening to me all the time.

Good morning,
The sound you are hearing when you insert a disc into the drive is the sound of the mechanical portions of the drive drawing the disc in and mounting it to the spindle for reading, it is perfectly normal.
As for the speakers, did you double check that the button itself didn't become stuck down? Sometimes that happens with the MacBook keyboard where the edge of a key will stick at the case and cause the button to repeat... Just might want to double check that in the future.
Hope this helps! 
David

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