New standard Bt vision box v Youview box

I am bit confused, I know BT vision is about to start giving Humax Youview box to it subscribers I thought this was to replace the old silver BT vision Boxs howevervier I notice that bt has already started supplying new ( black) BT vision box's. Are the youview box replacing the these black standard  BT visions box or are both types still likely to be supplied. If the later what do you get on the black standard Bt vision that you can not get on the youview box?

The 1st generation BT Vision box was the grey one you refer to.
The 2nd generation BT Vision black box has been in use for a few years now.
There are suggestions that BT are testing a 3rd generation BT Vision HD box, but this is still under development and there are no official details on that yet.
The BT Youview HD box will be a separate thing. It is not designed to replace the BT Vision boxes. It gives those who want to make use of other non-BT Youview services an option to do that. However the BT Vision services via Youview will not be as comprehensive as those provided via the official BT Vision boxes.
See this BT help page.
BT Youview v BT Vision
Also see this previous thread discussing the differences.
Bt-vision-2-vs-you-view
Personally I don't really see the point of BT having their own branded Youview box. If people want a Youview box they can just go and choose one from those on offer in the shops. As far as I know Sky have no plans to create a Sky branded Youview box, yet they will still offer services on Youview. But who am I to say. 

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  • New Black BT Vision box - what is missing, a discu...

    Maybe it's just me but here is a list of things which are currently missing or wrong with the new BT Vision box (black edition with new interface and OS). Thought it might be useful to keep a list of these going which people can add to.
    would also appreciate it if anyone can help with any of these issues in case i've missed something
    Red button doesn't work - believe this is  'coming soon'. you can still access the channels by going to 301 or 302
    Teletext doesn't work - the button pops up a message saying it's not available, coming soon?
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    No options to set resolution - used to be able to define 720p or 1080i for instance, not any more
    Sky Sports small white box - a small logo in the bottom right area, not sure what this is or why it's now there?
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    Nice new design and sharp interface resolution
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    anything else people want to add?

    Subtitles on iPlayer
    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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    Please let other members know by clicking on ’Mark as Accepted Solution’
    Helpful Post?
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  • New Look BT Vision box - issues or no issues

    (CL's/Mods/Admin - Please keep this thread separate)
    If you are having any issues or indeed no issues, could you please add to this thread. Thanks.
    If it is an issue with upgrading, then refer to this link - Problems installing the New Look BT Vision software update
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    Click the BT Vision button on your remote
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    Middleware Version Number: 4.64.9 rev 1 512 Build: 228900 Dec 6 2012
    Application Version Number: 2.37.27 1211301730
    Bootloader 2.4.0 | Pace_DiT7831_05_2B
    Firepool's:
    Middleware Version Number: 4.64.9 rev 1 512 Build: 228900 Dec 6 2012
    Application Version Number: 2.37.27 1211301730
    BootLoader 2.5.0 | Pace_Dit7431_05_2
    borris12's:
    Middleware Version Number: 4.64.9 rev 1 512 Build: 228900 Dec 6 2012
    Application Version Number: 2.37.27 1211301730
    BootLoader 2.5.0 | Pace_DiT7832_05_2B
    StuartRogerson's:
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    Application Version Number: 2.37.27 1211301730
    BootLoader 2.3.0 | Pace_DiT7831_05
    DonDino's:
    Middleware Version Number: 4.64.9 rev 1 512 Build: 228900 Dec 6 2012
    Application Version Number: 2.37.27 1211301730
    Bootloader 2.5.0 | Pace_DiT7431_05_2
    PottyPerson's:
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    Application Version Number: 2.37.27 1211301730
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    AQ's:
    Middleware Version Number: 4.64.9 rev 1 512 Build: 228900 Dec 6 2012
    Application Version Number: 2.37.27 1211301730
    BootLoader 2.3.0 | Pace_DiT7831_05_2
    PaulC's:
    Middleware Version Number: 4.64.9 rev 1 512 Build: 228900 Dec 6 2012
    Application Version Number: 2.37.27 1211301730
    Bootloader 2.5.0 | Pace_DiT7431_05_2
    Timrowlands:
    Middleware Version Number 4.64.9 rev. 1 256 Build 228901 Dec 6 2012
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    Bootloader 2.5.0 | Pace_DiT7431_05_1
    RobbieF's:
    Middleware Version Number 4.64.9 rev.1 512 Build228900 Dec 6 2012
    Application Version Number:  2.37.27 1211301730
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    So far:
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    PP (no issues)
    Tim (issues see his post below)
    Pace_DiT7431_05_2
    firepool (no issues)
    DonDino (random reboot every 2 weeks(ish))
    PaulC (no issues)
    Pace_DiT7431_05_3
    Robbie (no issues)
    Pace_DiT7831_05
    Stu (no issues)
    Pace_DiT7831_05_2
    AQ (no issues)
    Pace_DiT7831_05_2B
    DS (random reboots and remote issue)
    LesC (box switching off, black screen on Sky Sports channels, unresponsive remote, occasional missed recordings)
    Pace_DiT7832_05_2B
    borris12 (unknown issues)
    -+-No longer a forum member-+-

    Hi everyone, I have been following this forum for a long time now but not posted previously.
    2.5.0 Pace_DiT7431_05_1
    Random reboots about twice a week.
    Freeview randomly switches to menu view with a red banner warning that there is no broadband. This banner is only on for a few seconds. This has only started during the last software update.
    Samsung TV will now not recognise the HDMI output without toggling through the AV inputs. Prior to the last couple of software updates you could get round this by switching the vision box on prior to the TV. On the classic software it didn't matter what was switched on first, I could immediately view vision through HDMI. (I'd be interested if anyone else is experiencing this or whether it is just a shortcoming with my TV)

  • Can I get a new Black BT Vision box?

    I have noticed of late my silver box is being very tempremental with recordings not working correctly, I have been with BT for 2 years and have just signed up to another year in Feb. Is it possible I can get one / order one for free?

    You should have negotiated it as part of your contract renewal.
    If you're having problems speak with the helpdesk. If they think it needs replaced you might get lucky and get a black one, although they could replace like for like.
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’

  • New BT Vision Box delivered out of the blue

    I have had a brand new black BT Vision Box delivered this morning out of the blue(I currently have on of the old silver boxes). The letter indicated that they were issueing everyone with a new box due to features being rolled out and that the silver box will stop working in 28 days. I have an almost full hard drive of programs and films and there is no way of transfering the data accross. They advise us to watch everything before sending the box back in a prepaid envelope.
    As I don't want anything new to be recorded on the old box can I set up my new black box and still watch the recordings on the old box?
    Solved!
    Go to Solution.

    rewsan wrote:
    As I don't want anything new to be recorded on the old box can I set up my new black box and still watch the recordings on the old box?
    Yes you can, but what you would need to do is -
    leave the silver box plugged in to the mains and connected to the hub via the ethernet cable
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    switch the black box on and allow it to boot up
    The silver box will then run and allow you to watch your recorded content
    (putting the silver box in to standby is fine, but don't unplug the mains supply)
    -+-No longer a forum member-+-

  • New Look Black BT Vision Box - Failure to record a...

    I had my original Silver BT Vision box replaced due to catastrophic failure. I was given the new black BT Vision box as a replacement. Not only does it fail to record programmes as outlined in the posting by StuartH, but it has a habit of re-booting itself.
    When setting up recordings on my original box; of there was a recording conflict, I was able to immediatly resolve the problems by being able to see immediatly which programmes I could choose to record. This is not the case with the new box. When trying to set up recordings for the following week on the new box and a conflict occurs where there are more than two programmes selected I get a red banner across the bottom of the screen telling me that "you can only record two programmes at the same time (VRC001)", without being able to easily find out via the box search system which programmes are in conflict.
    I cannot find any reference to this error code anywhere or fault message anywhere on the internet.
    Has anyone else had this problem?

    Hi Expert_Tech,
    Thanks for the post and welcome to the forum.  Sorry to hear of the problem you are having with your BT Vision service.  I would like to look into this for you.  I will need your details to do this.
    Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT account details and the link to this thread.
    Cheers
    Sean
    BTCare Community Manager
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Cannot receive hd on bt vision box

    Hi. I had bt infinity installed on Monday 27th. I have the new black bt vision box with a card for bt sport and sky sport. The same day I took out a subscription for hd extra. At this point in time I cannot receive any hd channels or normal sport channels I can get all the others. India have checked out my system and internet speed. They say my hd is activated and I should be receiving them. Under their supervision I've done hh5 resets box resets etc to no avail. I'm connected by Ethernet. In the end they have more or less given up and sending out an engineer. Has anyone else had this problem and found a solution.
    Solved!
    Go to Solution.

    I don't know the exact significance of "initialised" but it must be OK as that's what mine says and it's been working fine for months. You might need to wait for the engineer but the forum moderators may be able to offer some help when they read this thread.
    You can click the white star next to this message if you think it was helpful.

  • New to bt vision. need a question answered!

    I always turn appliances such as tv. stereos etc off by mains as have a phobia of overheating. fires etc. but i would like to know with the new black bt vision box i got i see in book it says purple for standby and red for low mode. but when i turned it fully off in the red mode before i went to bed and in morning i turned it on its takes 3/4 mins to boot and start the tv and been told red light will not update etc. is this safe to do or will it effect my box keep having to reboot everytime i turn it back on. thanks

    Well it is meant to be left on. It can take updates overnight and therefore not get in the way of the your viewing, it also keeps your EPG up to date.
    Having said that if you really want to kep your phobia happy you would be as well switching it off at the mains because if you have switched off your Hub as well then no update will be delivered anyway.
    As for damage to the box well who knows.......
    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
    Someone Solved Your Question?
    Please let other members know by clicking on ’Mark as Accepted Solution’
    Helpful Post?
    If a post has been helpful, say thanks by clicking the ratings star.

  • New bt vision box cuts off and re boots at least 6...

    Any help would be great othis is matter , as title says my new bt vision black box keeps cutting off wether I'm on free view on demand or recordings its just cuts off and reboots up to 10 times in a 24 hour period it's driving me to the point of throwing it away !! I'm on infitity fttc and have steady 39 down 8 up connection speed , no other issued any ideas? Thanks 

    Do you have a black BT Vision box or the new BT YouView box with the big Orange and blue circle at the front?

  • New BT Vision Box to receive Freview HD?

    I had been a BT Vision customer for around three years. I then moved to Sky for two years, but am now thinking of coming back to BT Vision, especially with the prospect of BT Infinity.
    I've looked around the forums and website to see what's changed/improved with the service and I must say I'm impressed. However, as has been documented many times on this and other forums, the Black Vision+ box is unable to receive freeview HD. I'm aware that BT are linked with Youview and a new freeview HD receiving box is in the pipeline alongside that with an ETA of sometime early next year.
    Interestingly, I just had a online chat with a BT customer service person called Roxy and inquired into this. My question to her was whether it was worth me signing up now to BT Vision or waiting a few weeks for the new freeview HD receiving box to be available. The answer I got was "You may as well wait", and she implied that the new box shall be available in a few weeks.
    Thought you might be interested.
    I shall be waiting a few weeks.
    Solved!
    Go to Solution.

    ttyrie wrote:
    If it isnt an official announcement you can guarantee that whoever said it is talking absolute bull **bleep**...
    From an Indian call centre worker?!?  Noooo!... Really? Tee hee.
    I've seen this in action in call centres before. The blind leading the blind. Its not a good situation. And certainly NOT good for whatever particular company's customers are on the other end of the phone.
    Rank - Mostly Harmless.

  • New BT Vision Box - Why no Freeview HD?

    Why does the new BT vision box not support the DVB-T2 standard required for HD freeview? If BT is serious about competing with Sky and Virgin it needs to have 'live' HD services and better sports content.
    I understand that the content issue is being addressed with the ofcom ruling on Sky’s pricing of its sports channels, but the hardware needs to be able to compete too.
    I have read elsewhere on the net that the next generation box will support T2, but how long will we have to wait for that? The DVB-T2 standards have been around for a number of years and I think it is quite short sighted of BT to bring a 'new' box to market so close to a freeview HD launch without that capability. They should have waited a few months and included it from the start.
    I bet they release a new one with DVB-T2 HD capability 2 weeks before the BBC/BT canvas box comes out and I would wager it won’t support the canvas platform!
    I hope BT get this sorted soon, I would love to use my Vbox instead of my Sky box (the HD box is very flaky) but until these issues are sorted I can’t use it for anything else other than a 'bedroom box'
    As a BT shareholder and lover of all things tech, these little things worry me. Please sort it BT
    Chris.
    Solved!
    Go to Solution.

    That piece about the software upgrade is not correct... Bt have stated to me on many occasions that a new box is required as the hardware is incompatiable.. the HD you speak off (which confuses their call reps sometimes!) is for Streaming HD only via the internet. The Codec's are there I understand, but the physical chip is not the right one..
    The Chipsets Must/are out there as Humax have them in their boxs!
    My feelings are, you wont see a new box out of BT until Project Canvas comes to fruition at which point you will see a Freeview HD box from BT with Vision on Demand plus Content streaming over the Internet. At which point you will see a complete relaunch of BT Vision into a much more Internet Centred Product, prehaps offering a TV based Web Browser in addition to the BT Vision Library, Project Canvas Content/functionality etc.. You may start to see Linear Channels appearing via your ADSL service too at this point.. I would imagine this would happen "In time for Christmas 2010".. 
    You may see a "Projet Canvas capable *with sw upgrade*" HD or SD box appear before the world cup with heavy promotion , but nobody knows!
    The only things you will probably see out of BT now will be more "Streamed/Downloadable" HD Content, and possibly Sky Sports as either a Linear or PPV Service.
    Fingers crossed and a lot of patience required if you want Freeview HD via BT Vision.. I know Im waiting, Cant see the point of getting it now over Sky..
    JC

  • Why can't I use a Vision+ and a YouView Box

    Hi,
    I'm with BT and pay £5 a month for BT Vision. I have their YouView box in one room. They only allow BT Sport on the YouView box if you have fibre and there's no fibre in my area. I asked BT if I could run a YouView box and BT Vision box at the same time and they said no. I ordered a BT Vision Card for a tenner via the online BT shop and bought a BT Vision+ box off eBay for 99p. My assumption was that I couldn't run both boxes at the same time (ie connected to the hub)......not a problem I can only watch one TV at a time!
    I've disconnected the YouView from the BT Hub and connected the Vision+ Box but I get a C03 message saying my Vision+ isn't activated. Am I right in thinking BT must be able to activate one of two Vision services depending on the box? My initial assumption was that only one box could physically be connect at any one time. 
    Has anyone else experienced similar? Is there any way around this? Seems unfair as I am a BT Vision customer, I am paying £5 a month and if I want to watch BT Sport I have to give up my YouView box. BT say I can watch their channel via the web.....not being funny but a simple google search and I could watch their channel without even needing to sign up!!!!!
    Thanks
    Louis

    It sounds like the 99p BT Vision+ box is running the Classic software rather than the New Look software. This is something you really should have checked before buying a second hand box. Once such boxes are deactivated they are effectively a door-stop unless BT choose to reactivate them. The box would need to be reactivated and then BT would need to send the New Look software upgrade to it in order for you to be able to use the viewing card for BT Sport.
    I don't know, but suspect that BT would be reluctant to activate and upgrade a box that wasn't issued to you directly by them. They have been gradually turning off the Classic software over the last year or so and it involves older licensing agreements with Microsoft and content providers. Plus it might cause the central system problems now that you have a newer BT Youview box associated with your account. I suppose there's no harm in asking though? 

  • Youview ESPN and will my old BT Vision Box still w...

    My 18 month BT Vision contract is about to end so I called sales regarding a new deal. I was interested in the new Youview package but have a few questions that could not be answered by the sales guys.
    Firstly, if I get the new Humax Youview box for my new HDTV, will my old BT Vision Box still work, as it is still the perfect solution for On-demand content onto my old non-HD flatscreen using a scart cable.
    The BT Vision box also gives me free ESPN which I am told I will not initially get on the Youview service.
    If the old box stops working I will be missing out on this great free channel.
    Also the BT Vision box gives me the option to add Sky Sports 1&2. Again I'm told this will not be available on Youview until an app is launched that will make this work properly.

    My understanding is that you can't get the Sky Sports/ESPN channels on the youView box yet & that you can't have both boxes connected to the internet at once so you have to choose between one or the other at present.
    I have a Vision box with the Sky channels so will be waiting until Sky is available on the youView box before switching...

  • NEW VISION BOX UPDATE IS USELESS

     i have recently had the new update
    it worked for a while until tonight 15/11
    now it is worse than ever
    the lights flash on the remote but no response from the Vision Box
    all i get now is a green screen and nothing else
    i have rebooted a few times unlugged a few times but nothing it tries to reinstall upgrade
    then goes straight back to green screen
    this new mBOX must have cost BT millions to get ready and produce
    i take it it has never been tested before being thrown at everyone
    this is  a great advert of the best BT can offer
    Solved!
    Go to Solution.

    Today I received a message on my BT Vision box advising that in 30 days time my box will be updated to the new look software. I am currently on the old style software which has been working perfectly and have Sky Sports and ESPN.
    After reading this forum and also seeing the sticky post admitting that BT know the software has issues I am concerned.
    Why do BT continue to update current customers boxes when they know that the software has bugs (see below thread from BT) and testing for the fixed software has not been completed?.
    community.bt.com/t5/BT-Vision/Recording-problems-on-New-Look-BT-Vision/td-p/652204
    Surely they dont want even more current customers to have the known issues than is necessary?
    This seems completely stupid to me and surely once the crashing problems etc were found BT should have stopped the roll out of the new look until the issues were fixed in a new version of the software?. This clearly is not the case.
    Please can a moderator respond. I will only be happy to receive the new software if the problems have been resolved.

  • New BT Vision Box stops my other digital freeview ...

    I'm a new BT vision customer and have set my vision box up to include using the poweline adapters as my tv is otherside of the room to my homehub and all works fine.
    However the TV we have in the bedroom that has freeview built in will no longer receive any signal. This TV connects direct into a aerial socket on the wall and there have been no issues. For info this TV backs onto the wall where the homehub and one of the power line adapters are.
    Any ideas how to get around the issue of all my BT vision kit from preventing the other TV receiving a signal.
    TV has been checked and all is ok. Had a scan through google and can see that there maybe issues with BT vision affecting Wii's and so on but not other TV's with freeview built in.
    Any help would be welcome.
    Thanks!

    Any electrical device generates noise which can be picked up on a cable. Powerlines by their very nature can generate more electrical disturbance than most. You can help minimise the effect by keeping cabling as far away as possible from powerlines and transformers. Screened aerial cable may also help with induced noise.
    I suppose the cheap and nasty test to see of the Powerline is the cause of the issue would be to temporarily unplug the one close to your upstairs TV and see if the Freeview reception returns. Unfortunately with aerial cables which are buried in the wall you have no way of knowing how close they run to the ringmain, so it's possible that the extra signal the Powerline is putting on the mains cabling could be the issue. That would be a git to resolve.

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