? new subscription needed

Please can you tell me if I need to re subscribe to get the new June 2014 Photoshop? My subscription was a Christmas present from my family and when I tried to get the new edition it only offered me a 30 day trial, I thought that upgrades were covered by the subsciption.
If I subscribe to the new edition can I cancel the monthly plan that my grandson is paying now?
Margaret Smith

if you have a current cc subscription, you are entitled to the cc 2014 apps.
sign out and then back in to your cc desktop app if you don't see those 2014 apps offered. if that fails, follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

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I need to be able to right click on a saved document and have the option to convert to Adobe PDF. I have the Abobe Acrobat Xl Pro and used to have this option until I had to create a new subscription. What do I need to do in order to have this option?

I need to be able to right click on a saved document and have the option to convert to Adobe PDF. I have the Abobe Acrobat Xl Pro and used to have this option until I had to create a new subscription. What do I need to do in order to have this option? I use windows 7

If you are New to Mac... you may also find these links of Value
Mac 101
http://www.apple.com/support/mac101/
http://www.apple.com/support/switch101/ Switching from PC
MBP Support
http://www.apple.com/support/macbookpro
Cheers,

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Can't add a new subscription

I recently purchased an unlimited US subscription. I had been trying to add an unlimited UK subscription, but every time I click the button saying "buy now" it comes back with the page error "Page not Found".
I've noticed that there is in actual fact a subscription that is unlimited to UK, Ireland, US and Canada, but again when I click the button to purchase it says "Page not Found". I can't seem to delete my US subscription so that I can purchase this one instead and I seem to be stuck with a subscription that only covers half my needs.
I did speak to someone in Skype support a few weeks back, but he just told me it must be some m,aintenance being carried out on the web site. Sounded like I was being fobbed off as he didn't know how to fix it. Having returned home a few weeks later I find I still can't adjust my subscription in any way.
Any help on this would be greatly appreciated. I can see the package I need, but I just can't seem to do anything to order it and acquire it.

I've found a similar problem when I tried to renew an existing UK Unlimited subscription at 33 Euro. When ever I tried to access the subscription details page the browser hangs or fails with the message: "This web page has a redirect loop" (I have a screen print of the message).
Unsurprisingly when I tried purchasing a new subscription 64.26 Euro that worked without any problem. So I've had to pay effectively an extra 31 Euro because the Skype bugs in their software. Even more worrying is a separate transaction for 50.88 Euro which showing for the same day on the Purchase history - I didn't make two purchases.
I tried to renew the old subscription using three different browsers - Firefox (16), IE Explorer and Chrome but none of them could overcome the Skype system problem.

Is there a way to disable the option to save files in the cloud for a companies user base in the new subscription model??

Our corporation is mandated by privacy laws within provincial legislation that prevents us from using cloud based storage outside of our province for the storage of data. We are unable to continue using Adobe products based on the new subscription based model due to the inclusion of cloud based storage. We need to have a way to disable the ability/option for our large corporate user base to store data files in the cloud. Merely having the "option" to store files in a location of one's choice is not sufficient based on the policies we are legally forced to adhere to. Without the option of disabling the cloud storage for our user base we will be forced to look at other vendors products to fill the needs we have that are currently filled by the Adobe line of products. We would prefer to stay with Adobe products...so if someone knows how to disable this option (via registry edits, etc.), please advise.

hi Nikolay,
there is no clean solution for your problem. Browsers cache files by url, you can avoid caching appending in query string unique value per deployment. For example
_layouts/my_js_file.js?v=<current date> - will be refreshed from cache when day changes
_layouts/my_js_file.js?v=<GUID> - if guid is generated on every request, this file should never cache
_layouts/my_js_file.js?v=<product version> - more preferable solution, browser will update cache on every new version that was deployed
Actually, ScriptLink should take care about this, internally it has a method that appends unique id into query string based on js file content, if content changed, hash is also changed and new unique id is generated.
Check Below link for more information
http://sharepoint.stackexchange.com/questions/57874/how-to-avoid-caching-issue-when-using-custom-javascript-and-css-deployed-under
You can also check this link
http://www.sharepointnutsandbolts.com/2011/11/avoiding-bugs-from-cached-javascript.html
Please mark the Answer and Vote if it will help to resolved your issue

Migrating a New Subscription in the Business Event

We have created a new subscription for an existing business event. We need to migrate the subscription to the test and other instances.
Download Subscription :-_
*$AFJVAPRG oracle.apps.fnd.wf.WFXLoad -d <apps> <apps_pwd> <machine_name:port_no:SID> thin US <Custom_File_Name>.wfx*
SUBSCRIPTIONS <Business_Event_Name>
download commands extracts the subscription successfully
Upload Subscription :-_
*$AFJVAPRG oracle.apps.fnd.wf.WFXLoad -u apps apps <machine_name:port_no:SID> thin US <Custom_File_Name>.wfx*
The upload command says the subscription is loaded into database successfully. But when inspected from the Work Flow Administrator , the upload is failed to upload the new subscriptions.
Can anybody tell me if I'm missing something here.
Thanks

Below are the information you requested.
1> Customization Level for Business Event = Limit
2> Customization Level for Subscription = User
3> The new subscription was downloading along with the existing subscriptions. I was deleting all other and keeping only the new subscription in the download file.
Output of the download :-_
Oracle Workflow XML Loader 2.6.4.0.0
Connecting to [email protected]:1560:MDEVC -- UTF8
Connected to mdcora09.na.ops.local:1563:MDEVC
Download completed successfully.
Output of the force upload :-_
Oracle Workflow XML Loader 2.6.4.0.0
Connecting to [email protected]:1560:MDEVC -- UTF8
Connected to mdcora09.na.ops.local:1563:MDEVC
Loaded 1 object to the database...
Upload completed successfully.
The FORCE UPLOAD Command worked fine. Now I'm able to see the new subscription. I observed the PHASE is the primary Key here.
Can you tell me whats the issue with ?
Thanks

New subscriptions not updating/active

I bought two subscriptions today. I got 2 emails confirming that both these subscriptions got delivered and my Purchase History also confirms this.
None of the new subscriptions are listed under Subscriptions in my skype app on my phone.
I also cant phone any landlines or mobile numbers. What is happening here? What information do you need from me to resolve this?
Please help urgently.
Thank you.
Eugene Cronje

I assume this is your podcast?
http://itunes.apple.com/gb/podcast/truth-or-truth/id431193143
The title given in the Store is slightly different. Episode 47 has not yet appeared in the Store. It's not unusual for it to take a couple of days for a new episode to appear in the Store, sometimes more - it's been 4 days here and that's slightly longer than usual, but it's not uncommon. It will probably update soon. You don't have to re-sumbit as such - indeed you can't - just upload new episodes as required and wait. Subscribers will see the new episode immediately.
The Store is in fact using the feed at this URL -
http://www.truthortruth.com/feeds/truthmp3feed.xml
I assume the server works equally well with or without the www.

How do I add a new subscription key in Aruba Central?

Q: How do I add a new subscription key in Aruba Central?
A: As part of latest enhancements in Aruba Central, a user can now add the subscriptions to the account. Once the order is processed by the Order Management Team, end-user would receive a 9 digit "subscription key" on his/her email address , as mentioned in the PO submitted to Aruba.
There after, administrator with the help of below steps can add key to the Aruba Central account:
Login to Aruba Central and click on "All Groups"
Under "Maintenance" click on "Subscription Keys"
Under the "Search' text box, click on the hyperlink that says "Add Another Subscription Key"
5. Enter the subscription key received on email and hit "Activate"

You need to log into your emali on your computer and create the new folder from there.

Installing new subscription/old

My former emplyer installed Creative Cloud on my computer, but it has now been deactivated (i believe only because he didn't pay the monthly fee). I would like to purchase my own subscription and set up my own account. Do I need to deinstall the applications before i make the purchase? Will deinstall establish me as a new customer?

hi ,
Once you have purchased the new subscription under your account , please license that software using your adobe id and the password . please follow the below mentioned screenshot while launching the product .
1) Please launch the products that are already installed on your machine .
2) You would see a trial pop window like the one below
3) Find the button that states License this software and click on that .
4) Please login with YOUR Adobe Id and the Password.
(PS :: The above mentioned screenshot is just an example of the trial prompt )
Following the above mentioned steps would activate your subcription on all the products that are installed on the machine .
Regards,
Kartikay Sharma

My new subscription stopped working when my old su...

Hello,
I cancelled my first subscription “Sweden 60 minutes” since I needed more minutes per month.
Now I have “Sweden 400 minutes”. But today it stopped working and it says it’s because my subscription “Sweden 60 minutes” is no longer available.
But my new subscription “Sweden 400 minutes” is still available, I just bought it!
I can’t work if Skype doesn’t work. Please help me with this problem as soon as possible!
Thank you.
Karoline

Hi Karoline,
I checked your account I can confirm that 400minutes subscription is active and should be working just fine. Could you please try following:
1) Make sure you have latest Skype from: http://www.skype.com/go/downloading
2) Ensure you are logged in with the same account you used for this forum, in case you have multiple accounts.
If you still get an error message please send a screenshot to customer service and they can investigate further: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Want to cancel my new subscription to Adobe ExportPDF Annual

HELP! I need help cancelling my new subscription to "Adobe ExportPDF Annual".

Hi,
Your Adobe Export PDF subscription has been cancelled & refunded.
Your refund no.is 66176794.
Regards,
Florence

I am new to iphones and went to Itunes and it said my new iphone needed a software update. Now the apps that I put on wont work and when pressed just flash on then off the screen. I paid £20 for one of them so any help would be appreciated.

I have a new iphone and went into Itunes and it said my new iphone needed a software update. I let it do this and now the apps that I put on won't work and when pressed just flash on then off the screen. I paid £20 for one of them so any help would be appreciated.

Memory Map: http://www.memory-map.co.uk/iphone/
0870: http://www.simonmaddox.com/
Viber: http://support.viber.com/home
VoucherCloud: http://questions.vouchercloud.com/

My ipod touch is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed

My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.

2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

I had my iPad 2 replaced by Apple today. All my backup was iCloud and so proceeded to restore from iCloud backup point but couldn't proceed as the new iPad needed iOS 7. How can I get I get around this?

I had my iPad 2 replaced by Applestore today. On the new iPad I tried to restore from iCloud backup point but was told I was unable to do this as the new iPad needed to have the latest running system iOS 7 loaded. Is there a way I can do this so I can get my iCloud backup or do I need to go back to Applestore and get an iPad preloaded with iOS 7?

If you feel comfortable you can do the Update to iOS 7 yourself and after you have successfully done that... then Restore your iCloud Back Up.
If you are not comfortable in doing it yourself... Then go back to the Apple Store and get them to do it.
They will be Happy to assist you.

New subscriptions are not available (Germany)

I try to order iTunes Match, but it tells me, that there are no new subscriptions available.
I am from germany.
Does anyone know what the problems are at the moment and when subscription could be back up?
I spended an hour cleaning up my library and now I can't use iTunes Match

MacNN reports Apple has suspended some new subscriptions and speculates it's due to server loads.
Wait and all should be good later.
Regards,
Shawn

? new subscription needed

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