New Tab does not work, either with the "+" tab or File- New Tab, even after downloading 3.6.14 again.

I also tried the new tab icon- doesnt work either. I re-downloaded 3.6.14, but still the problem

Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and the current version of Firefox.

Similar Messages

Hi, My iPhone 4s does not work properly with the sound.

Hi, My iPhone 4s does not work properly with the sound. It just ring. Any other app it doesn't make sound unless I have my headset or bluetooth. And it make me choose between "DOCK CONECTOR" or my "APPLE TV". Why? Or any sugestion plz

Hi M3MB3R,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting tips in this article helpful:
iPhone: Sound muffled or low from the speaker or when speaking into the mic
http://support.apple.com/kb/TS1631
Cheers,
Jeremy

The "New Tab" function does not work either from the tab bar, the File drop down menu or using CTRL+T

The new tab is visible on the the tab bar but clicking on it does not open a new tab.Neither can I open a new tab from the File drop down menu, nor the Ctrl+T method as indicated in the troubleshooting guide.

Un-install the '''''Ask Toolbar''''' which many users have reported causing that problem.
*http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
*http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
 
 
'''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Shockwave Flash 10.1 r102
*Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Touch ID does not work propery with the new software properly

After a few uses Touch ID does not accept the touch finger despite being the same.This has been observed by me only after installation of the latest software.
IPhone 6 IOS 8.1.1

Hi there Solnan,
If you have as yet been unable to enroll any fingers with Touch ID, I would use the troubleshooting information in the following article to help you resolve the issue here, named:
Use Touch ID on iPhone and iPad
Get help with Touch ID
Make sure that you're using the latest version of iOS.
Make sure that your fingers and the Home button are clean and dry.*
Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring. If it does, remove the case or screen protector and try again.
Tap Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on. Also make sure that you've enrolled one or more fingerprints.
Try enrolling a different finger.
If you can't enroll any of your fingers, take your device to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for help.
* Moisture, lotions, sweat, oils, cuts, or dry skin might affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
Thank you for using Apple Support Communities.
All the best,
Sterling

I just downloaded (updated) Firefox to V 20.0.1 now the "search" does not work, either via the mouse click or the enter key. Windows XP.

Updated to latest version, V 20.0.1 Now when on the home page the "search" does not function with mouse click or the enter key. Currently running XP Service pack 3. I also have the same problem (after same firefox update at home with my HP laptop running Windows 7.

You can check if you still have the XML files of the default search engines including Google in the searchplugins folder in Firefox program folder. 
If not then you need to reinstall Firefox.
Try to use the SearchReset extension to reset some preferences to the default values.
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
Try to delete the search.json file and a possible search.sqlite file in the Firefox profile folder.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Firefox will rebuild the search.json file from the default search engines in the searchplugins folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.
Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I cannot past with the lastest version. CTRL V does not work either

I cannot past with the the most recent version released today. CTRL V does not work either
== This happened ==
Every time Firefox opened
== When my system updated the newest version today

Issues with the right-click context menu not working can be caused by the [http://toolbar.yahoo.com/ Yahoo Toolbar] (Tools > Add-ons > Extensions)
See:
[[Troubleshooting extensions and themes]]
http://support.mozilla.com/en-US/forum/1/380010
https://support.mozilla.com/en-US/forum/1/552540?
https://support.mozilla.com/en-US/forum/1/472971
Also see:
https://support.mozilla.com/en-US/kb/Clipboard+not+working
http://kb.mozillazine.org/JavaScript#Advanced_JavaScript_settings
http://kb.mozillazine.org/Prevent_websites_from_disabling_new_window_features
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. ~~red:1.5.0_02 (very old)~~; current ver. 1.6.0.20 (important security update 04-15-2010)
(Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''NOTE:''' Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. '''''At this time''''', the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; '''''at this time''''', it must be manually downloaded and installed. According to the Java release notes:
''"'''Bug Fixes'''''
''Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes."'' Source: http://java.sun.com/javase/6/webnotes/6u21.html
'''You '''~~red:'''MAY'''~~''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates. Allow the download/update to occur. If you use this method, no need to proceed with the instructions below, '''but''' do look at the two bulleted items at the bottom "'''NOTE for IE:'''" and "Also see:". Restart Firefox and check your new version here: http://www.mozilla.com/en-US/plugincheck/
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

My new ipod classic does not work anymore! The music stopped and the display is dead. What now, besides calling support?

My new ipod classic does not work anymore! The music stopped and the display is dead. What now, besides calling support? Useless to say my PC didn't recognize the Ipod anymore either.

Anton, I wish I could help. I had an old iPod Classic (60 KB) as a gift but it went dead, I dropped it a few times accidentally, and it sat carefully saved until I had sufficient resources, energy and time to get the matter addressed. In my case, I actually took the thing (after making sure it was charged) to an Apple store and one of the geniuses at the genius bar at the back of the store took it and did a few things (unseen and un-noted) with his fingers and handed it to me with a sly smile. Voila, the thing was functional. I got a re-functionalized iTunes account and store access when I bought my iMac. I did lose a few tunes along the way because it didn't recognize my new iMac as the source (my old dead PC laptop), but I have a more functional memory than the iPod and recovered them all in other ways. The whole thing is humming better than ever. At over 11 gb full, I have 4.2 days worth of portable listening. Be patient; it took me four years to get musical nirvana in a pocket, but you'll get there faster. Call support.

HT1222 I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!!!!!!

I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!

Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard. I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update. Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections?

I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?

I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?

Well the error message is in Swedish but says: The installation program database is damaged. Please contact the Adobe support (which is a hard thing to do!!). I use Windows 7 Home Premium with service pack 1.
Från: Mylenium
Skickat: den 29 december 2014 16:48
Till: Tony Bohman
Ämne: I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
created by Mylenium <https://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7050595#7050595>

I changed my apple ID & now the iMessage is not working neither with the old nor the new ID

I changed my apple ID & now the iMessage is not working neither with the old nor the new ID

Sorry to ask an obvious Question, but have you signed out in iMessage and iTunes store on your iPad then logged in with the new ID/Password?
It may be that the iPad is remembering your old login in one part of the iPad.

HT1695 Wi-Fi to your iPhone does not work with the knowledge that I have worked Restart for the same purpose network does not work What is the solution please help as soon as

Wi-Fi to your iPhone does not work with the knowledge that I have worked Restart for the same purpose network does not work What is the solution please help as soon as

Okay, the Wi-Fi doesn't work. Turn it on.
Beyond that, we cannot offer any other assistance as you've failed to provide useful details of the problem.
When responding, post in your native language as your English makes very little sense.

In the context of restoring a drive from a backup, i copied /etc/sudoers from my backup. Now it does not work due to the permissions not being correct (even though it was copied via sudo cp -rp)

In the context of restoring a drive from a backup, i copied /etc/sudoers from my backup. Now it does not work due to the permissions not being correct (even though it was copied via sudo cp -rp)

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

I try to drag a photo folder into lightroom 4 on my MAC, lightroom fails to open and a 'Corrupt Catalog Detected' screen pops up. Clicking on 'repair catalog' does not work either. Any suggestions?

I try to drag a photo folder into lightroom 4 on my MAC, lightroom fails to open and a 'Corrupt Catalog Detected' screen pops up. Clicking on 'repair catalog' does not work either. Any suggestions?

I'll have to get a better instructor on deleting the preferences since when I've doen it in the past nothing is there when I open LR the catalog is gone. I assumed that was what was supposed to happen so I start importing all over again. But that is a different issue...
The problem has been happening since at least the beta of 3 came out and I saw other posts back then saying they had similar issues but I assume it was a beta thing... But since the full version came out and through each incremental change I haven't seen an improvement. If anything it has gotten a little worse with time.
I have to try to be careful to not be in a hurry and start clicking around in the catalog as it seems fragile until it has cataloged all the photos in the library. When starting you will see the numbers populate the folders very slowly and I try not to click on a folder that hasn't had the number of photos pop up yet. Also draging the slider down to see more of the cataloge can have the same affect and crash the system.
I wish I had more to go on.. I believe it may be a resources issue but as I went from 3-4 Gig I thought it would get better. I don't have big programs running but did have outlook and word running in the background along with firefox and chrome.
And yes it only happens on this HP desktop (it's 2+ yrs old) and may be showing it's age a bit. My laptop which has less resources doesn't have the issue.. I have them sharing the catalog. (not at the same time) just when I'm working in other places in the house.
Jeff

Itunes does not work me in the pc

itunes does not work me in the pc, it gives me an unknown error 0x80090330

I "fought" for more than three months with a problem concerning the iPhone 3G. The operator did not introduce any amendments, and the error was corrected in time with the new software provided by Apple.
This time, Orange is also not able to improve anything. It seems that only Apple can do something about it.
On the Polish forum for Apple products, is a topic devoted to this problem.
http://myapple.pl/iphone-rozmowy-ogolne/150531-w-iphone-4-orange-rozmowca-nas-ni e-slyszy.html
Paste link in order not to be groundless.
Once again, I will describe exactly what the problem is.
During a conversation in a 3G coverage, I no longer hear the caller at a time when 3G coverage is lost and there is a change to the Edge.
By about 10 to 15 seconds the caller does not hear me. Once again, this time the caller hears me and the conversation can be conducted smoothly on Edge.
I would add that in other phones, as well as the iPhone 3G, switching from 3G to Edge is smooth and without any disturbance - the same network.
Message was edited by: Reaper123

New Tab does not work, either with the "+" tab or File- New Tab, even after downloading 3.6.14 again.

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