New tab issue!!

I am no expert with my mac so please forgive my non-technical language.
When using safari, not on every occasion but sometimes when I open a new tab instead of giving me my option of top sites in the 'new' tab it opens this in the tab I am already using!!
It doesn't do this all the time, sometimes it is frequent, sometimes not so frequent, but it's the ONLY real problem I ever have, frustrating when researching!
Help warmly recieved.
Thanks,
Luke.

Hi and welcome...
From your Safari menu bar click Safari / Preferences then select the General tab.
Click the pop up menu next to: *New tabs open with* and select TopSites
Click Tabs in the Preferences menu to view other tab options.
If TopSites was already selected from that popup menu, then try troubleshooting the Safari .plist file.
Quit Safari. (Command + Q)
Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder.
Move the com.apple.Safari.plist file from the Preferences folder to the Desktop.
Now launch Safari. If tabs open like you want, move that .plist file to the Trash. Your Mac will ceate a new Safari.plist file for you the next time you launch Safari.
Carolyn
Message was edited by: Carolyn Samit

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Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and the current version of Firefox.

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However! if this is not the case, can you please show a screenshot of the tabs [[How do I create a screenshot of my problem?]] after trying to produce this in Safe Mode [[Troubleshoot Firefox issues using Safe Mode]].
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Hi,
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[https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto]

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Hi Laurens Brand, <br />It appears you may be new. Welcome to the support forum & thanks for helping.
Forum Tip <br />
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* May be found and entered using the Link Icon
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New tab issue!!

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