New tabs in version 3/6/16 will not open from bar or menu or control t

When I click New Tab on the tab bar, or click control T, a new tab will not open. This was working before I just upgraded to version 3/6/16.

FYI - some toolbars may be installed by a 'partner' of 'Ask' (for example, mine was by 'Avery'). So, when looking in 'Add/Remove Programs' (or equivalent depending on your Windows operating system) don't just look for 'Ask' in the 'Program name' column, also look in the 'Publisher' column (I believe the list can be sorted on this column).

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    Faulting application name: firefox.exe, version: 5.0.0.4183, time stamp: 0x4df95302
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x8c724fa6
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    Faulting application start time: 0x01cc37fe2fae7e8b
    Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Faulting module path: unknown
    Report Id: 6e7f03eb-a3f1-11e0-8f4d-a4badb0238f6

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    Source: Application Error
    Date: 06/06/2011 7:29:50 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: UberHal
    Description:
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    <Data>8d394fd6</Data>
    <Data>1aec</Data>
    <Data>01cc24a1a155376a</Data>
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    <Data>df4396d9-9094-11e0-8761-0026180e006b</Data>
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    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: UberHal
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    Cab Id: 0
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    P2: 2.0.1.4120
    P3: 4da6a9fb
    P4: StackHash_0a9e
    P5: 0.0.0.0
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    P7: 8d394fd6
    P8: c0000005
    P9: 00000008
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    Report Status: 0
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    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
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    <TimeCreated SystemTime="2011-06-06T23:29:56.000000000Z" />
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    <Computer>UberHal</Computer>
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    <Data>5</Data>
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    <Data>Not available</Data>
    <Data>0</Data>
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    <Data>4da6a9fb</Data>
    <Data>StackHash_0a9e</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>8d394fd6</Data>
    <Data>c0000005</Data>
    <Data>00000008</Data>
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    <Data>
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    <Data>0</Data>
    <Data>df4396d9-9094-11e0-8761-0026180e006b</Data>
    <Data>0</Data>
    </EventData>
    </Event>

    I have exactly the same issue. After FF upgraded on its own to version 5, it won't open from start menu, taskbar, desktop icon, or even by pressing firefox.exe in program files directory. It does so by pressing a link at msn messenger, inside Outlook etc.
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    OS: Windows 7 64bit
    Windows Event Viewer entry details:
    Faulting application name: firefox.exe, version: 5.0.0.4183, time stamp: 0x4df95302
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x8c724fa6
    Faulting process id: 0xc0c
    Faulting application start time: 0x01cc37fe2fae7e8b
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    Faulting module path: unknown
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