(New thread) HP SimpleSave md1000h External Hard Drive - Can't Access Files,

New thread on same old unaswered issues from others.
My desktop crashed. It needs new harddrive.
I religiously backup my info everyweek on my simplesave md1000h
However, before I buy a new computer or replace the harddrive on my old computer, I want to at least get my Quicken Checking account info up and running on my wife's laptop.
When I plug in the usb for the md1000h into the laptop,
it recognizes the hardware is there but, does not show any files.
I presume my laptop needs the software to run the simple save.
However, there is nothing out there on the HP site.
Can anyone confirm that this is the issue...that I need the software...if so, where can I download it from.
I beleive the softweare came preloaded on the md1000....now I cant access that software....go figure.
Any help is appreciated. Thanks. Greg

I too have the exact same problem on my HP SimpleSave (sd500a) external hard drive. I got through to WDC, and they apparently support these devices now. They asked me to send them a copy of my purchase receipt in order to extend my warranty in their system in order to help me (ridiculous!!). I sent the scanned copy of the receipt to [email protected], and got an auto-reply that they will get back to me within 1 day. I also went on their website, and they refer to the device in their system as 'ED Caviar Blue EIDE Hard Drive'. It has the same serial number as my product from HP, so I guess they have acquired these products or at least support of them (?). In any case, I'm freaking out because I have tons of family pictures, video and my entire iTunes library on the device. If any one is able to get help for this, please respond. I am desperate to get this resolved.

Similar Messages

HP SimpleSave External Hard Drive - Can't Access Files, Says to Re-Format

I have had a SimpleSave External Hard Drive for over a year now, and have never had any problems with it.
Recently, I am unable to access my files on the hard drive when it is attached to my computer. It tries to load, and then gives me the error message "You need to format the disk in drive H: before you can use it. Do you want to format it?". I don't want to format it because I don't want to lose all of the files that I have stored. When I press "Cancel" i also get the error message "H:\ is not accessible. Data error (cyclic redundancy check).
I have not changed anything recently so I do not understand why it has all of a sudden stopped working.
I am using an HP notebook (G62 Notebook PC) and Windows 7 Home Premium operating system.
I am connected to the hard drive via USB. I have tried turning off my computer and turning it back on, and unplugging the drive. I have tried using other USB outlets.
My SimpleSave information: model no hp md1000h
P/N HPBAAD0010HBK-00
The blue light is still blinking on the front of the hard drive.
I would like to access my files and get the external hard drive working properly again. Please help!
Thanks in advance!

I too have the exact same problem on my HP SimpleSave (sd500a) external hard drive. I got through to WDC, and they apparently support these devices now. They asked me to send them a copy of my purchase receipt in order to extend my warranty in their system in order to help me (ridiculous!!). I sent the scanned copy of the receipt to [email protected], and got an auto-reply that they will get back to me within 1 day. I also went on their website, and they refer to the device in their system as 'ED Caviar Blue EIDE Hard Drive'. It has the same serial number as my product from HP, so I guess they have acquired these products or at least support of them (?). In any case, I'm freaking out because I have tons of family pictures, video and my entire iTunes library on the device. If any one is able to get help for this, please respond. I am desperate to get this resolved.

Software for the HP SimpleSave md1000h External Hard Drive

Hi everyone, this is my first time posting a question, so i got a hp simplesave md1000h external hard drive that it was given to me by a friend it was working fine, couple weeks ago i let my aunt do a back up on her computer and when i got it back only the auto run was available but nothing else. Im thinking that she erased the rest of the hard drive information or she deleted everthing without knowing how it works. Is there anyway i can fix it? like getting a new software for it so i can start from scratch, please feel free to contact me donaltalv_9 hotmail. thanks.

Hi Don, The SimpleSave drive is no longer supported as you may already know and as such, the download links were taken down. This user has posted the driver files on the link below and thus, you can simply add them back into the drive directly to replace the missing files.HP-SimpleSave-md1000h-External-Hard-Drive Those are copies he saved from the original download. They are not mine nor HP's.

I use My Time Capsule as a external hard drive, can I transfer files other than wirelessly?

I use My Time Capsule as a external hard drive, can I transfer files other than wirelessly?

will TC appear on My desk top?
It will, if you do the following:
Open Macintosh HD and locate the Time Capsule icon under the SHARED heading on the left side of he window.
Click on the Time Capsule icon and a folder representing the drive will appear to the right
Double click the folder and the drive icon will appear on the desktop

Old Time Machine Hard Drive - Can't access files?

Hi
I have just put an external hard drive I have not used for a approx a year into a spare bay in my Mac Pro. It has HD video on it, but was surprised when I rebooted my machine to see it is a Time Machine drive (green and white desktop TM hard drive icon). There is just under 400GB free space of the total 1TB drive, but can only access approx 260GB of that free space.
So, I am wondering if the remainder of the drive - approx 140GB is an old Time Machine backup from either Lion or Snow Leopard.
Time Machine can not see the files nor can I access them via Finder. I only have Mountain Lion on my machine at present, but could partition my Boot SSD drive to add Lion or Snow Leopard on to it.
Is there any reason why I can't access these TM files if they do existing, or could there be other reasons why this is happening.
Thanks in advance.
Matt

Sorry, I think it's the way I replied to your last question.
TM remains switched off from doing last clean install and have not used it this time. I now use an SSD for my boot drive and all my important files I use as and when needed are stored on other hard drives.
TM at the moment is swtiched off, but with the paddlock open it is asking me to Select Backup Disk - is this what you meant in your last post? Just wanted to clarify - thanks

TS1550 My new WD 3tb My Cloud external hard drive can't be seen by Time Machine....

.....though it can be seen and connected to through Finder, I just get this message when I try to backup -The operation couldn’t be completed. (OSStatus error 2.).
First back up went fine and a couple after but I had to reconnect the WD drive to reposition it and since then Time Machine has not worked. I'm fast loosing patience.
Help please.

There is a long history of WD disk enclosures not being as compatible with Macs as other makes.
The Carbon Copy Cloner site has some notes about this. As far as I can tell you are on the wrong forum.
Whilst it may not be your fault I am afraid it appears that your post is on a forum which is not the best for your OS. It will save the time of the unpaid volunteers here, and may resolve your issue faster, if you could examine the list below and see if there is a more appropriate forum to which you could direct your question.
OS X 10.9 Mavericks
OS X 10.8 Mountain Lion
OS X 10.7 Lion
OS X 10.6 Snow Leopard
OS X 10.5 Leopard
OS X 10.4 Tiger
OS X 10.3 and earlier
OS 9, OS 8 & System 7
OS X Technologies
OS X Server
iPad
iPhone
iPod
Other

I just got a new mac and use my external hard drive to save all my images to but whenever I go to save my photo to my hard drive it says I do not have write access....Whats wrong how do i fix this or do i need a new hard drive??

I just got a new mac and use my external hard drive to save all my images to but whenever I go to save my photo to my hard drive it says I do not have write access....Whats wrong how do i fix this or do i need a new hard drive??@

This is a Mac question not a Photoshop question, and I am a Windows users, but I can Google and this might be what you need to do:
http://www.makeuseof.com/answers/change-read-permision-external-hard-drive-mac/

Got a new external hard drive. Transferred all files from old hard drive to new hard drive. Connected hard drive to macbook. How do I get all my files to be recognized by iTunes and my already made playlists??

Got a new external hard drive. Transferred all files from old hard drive to new hard drive. Connected hard drive to macbook. How do I get all my files to be recognized by iTunes and my already made playlists??

Trying to download photos from IPHONE, IPAD to IPHOTO in IMAC after installing new hard drive.
How did you import the photos to iPad and iPhone?
If the photos have been synced to the iPhone and iPad using iTunes, you cannot sync them back.
See this document: http://support.apple.com/kb/HT4236
You can't reimport pictures synced from your computer to your device back to your computer. You can only import pictures in the Camera Roll or Saved Photos from your device to your computer. If you need to retrieve synced photos from your device:
If your photos are not in the Camera Roll on your devices, save them to the Camera Roll, share them to the Photo Stream, mail the photos, or, if you have iPhoto on the devices, use iTunes Photo Sharing.
http://help.apple.com/iphoto/iphone/2.0/?handbuch#blnkee26bc1
Save photos to your computer using iTunes
Connect your iOS device to your computer.
Tap a photo, album, event, web journal, or slideshow and tap Share> iTunes.
Tap Selected, or change the photos you want to save (if you are saving a slideshow skip to step 4):
Select different photos: Tap Choose Photos, tap one or more photos, and tap Next.
Select a range of photos: Tap Choose Photos, tap Range, tap the first and last photos in the range, and tap Next.
Select all the photos in an album or event: Tap All.
In iTunes, click the button for your device and click Apps at the top of the window.
Below File Sharing, select iPhoto (in Apps).
Select the Shared Photos folder under iPhoto Documents.
Click Save To and select the location on your computer where you want to save the items.
To view your photos, go to the Finder and look in the location you selected above.

Can I create a "new" iTunes library on an external hard drive and transfer my iTune library to save space on my laptop

Can I create a "new" iTunes library on an external hard drive and transfer my iTune library to save space on my laptop hard drive

Yes. Just copy all your music to a folder on your external. Then delete the music on your computers hard drive.
It is not quite that simple. If you do that you will end up with many broken links and will have to re-create your library from scratch . iTunes does not like it when you move or rename files or folders and doing so between drives is guaranteed to result in exclamation marks indicating you have broken the links to all your media files.
If you are content with moving the whole library to an external drive (usually the best thing for most people), try:
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.

HT3275 Time machine at home and it will not allow me to remove the listing of my external hard drive from the excluded files list.

Please help guys, I have a Time machine at home and it will not allow me to remove the listing of my external hard drive from the excluded files list.
I am trying to use time machine to back up the hard drive. For backing up from Macbooik pro and Imac, there is no problem. It seems to not want to allow the external drive to be removed from the Excluded list and as such will not back up from it.
Is there a way to be able to transfer files (music, movies etc) to time machine, format the external drive then put the files back to hard drive?
Sorry it is a long winded question but it is driving me nuts that I cant sort this out.
The <Macbook and Imac are both running mountain lion.
Thanks Guys

As for the hard drive to which you have never been able to write, is it by any chance in NTFS format? OS X can read NTFS for importing files, but it does not contain code for writing on an NTFS volume. That's a choice, not a bug.
There is third-party software available to install NTFS-writing capability into OS X. An example is Paragon NTFS for Mac OS X. Another alternative would be to use a disk format that both Macs and Windows systems can use for both reading and writing; this would require either a new drive or erase the existing data.
If by "the new system software" you mean OS X 10.9 Mavericks, you may want to repost that portion of your query in the Mavericks forum at https://discussions.apple.com/community/mac_os/os_x_mavericks . I haven't made the leap yet.
I don't know what other problems you have been having, so I cannot comment on them. You don't seem to have any other recent postings on these forums.

My Mac Book hard drive is nearly full. How do I move iTunes music, etc folders to a different location on an external hard drive and still access as if on my Mac?

My Mac Book hard drive is nearly full. How do I move iTunes music, etc folders to a different location on an external hard drive and still access as if on my Mac?

http://support.apple.com/kb/HT1449

Formatted external hard drive, trying to recover files I missed off when backing up.

I recently formatted my seagate 500gb external hard drive, thinking all the files/projects were backed up.
Some of them weren't (I'm not sure how/why, could be human error or the transfer failed but unfortunately i was rushing and didn't check)
but this includes includes my current FCPX events and projects which were on the library of the external hard drive.
I've run Stellar Phoenix Mac Data recovery on said hard drive

So..
I ran the recovery software on the hard drive, I've managed to salvage some .mov media files and a bunch of other stuff I think could be related to what I need.
I've recovered these onto another external drive but when I go to play them it says 'error quicktime cannot be used to play'
The thumbnail is quicktime and it opens in quicktime as default.
I was wondering if anyone knows how I can access the files or do you need me to provide more info than that to know how to do so.
If anyone has any further knowledge of recovering any sorts of FCPX or video files from a formatted hard drive then I'd be very appreciative.
I imagine the FCP projects and events or anything to do with that are gone forever, just can't work out anything else I can do to salvage clips.
Anything you think may help my situation would be great, I've just lost out on a lot of money from these projects just before christmas so even moral support will help ha!
Cheers.

Files copied (backed up) on an external hard drive can NOT be opened

MacBook Pro (2.5GHz, intel Core i5)
OS X Yosemite, 10.10.2
I was running low on storage space on my Mac Pro. I copied all items on Desktop to my external hard drive. After all files were copied from MacBook Pro to the external hard drive, "get info" suggested that the amount of space taken entirely was the same between when all items were on the Desktop and when they were on the external hard drive. The number of items copied over were also identical. I should have been more careful, but I then deleted all items from the Desktop. It was until a few days later (today) that I noticed majority of the files copied over onto the external disk can NOT be opened now. The error message was "The alias “<filename>” can’t be opened because the original item can’t be found.".
I really don't want to lose these files, but where are they? They got their file sizes correct but just can not be opened. I tried copying these files back to Desktop on my MacBook Pro, that's not helpful. I tried accessing the files on a PC, still can't open the files. I tried repairing disk of the external hard drive (under Disk Utility), still can't open the files. I tried repairing disk permissions of my MacBook Pro hard drive, still can't open the files.
One last thing I tried in terminal (I am not terminal savvy at all, just googled the "The alias..." error message and copied the instruction): /usr/bin/SetFile -a a /Volumes/MAC This did not solve the problem, either.
Thank you for your help in advance!

Hi, eddie from pataskala ohio.
We love pro-active thinking here at the Apple Discussions and you're off to a great start.
Even though upgrading iTunes shouldn't affect your Library, one of the funny things about computers is that sometime, somehow, somewhere when you least expect it , they can do some not so funny things, like losing data that they're not supposed to. Which is why it's a good idea to have a back up copy of any data (such as your music) that you value in reserve ... just in case.
The most straightforward way, is to go to the iTunes Edit menu > Preferences > Advanced tab > General sub-tab and make sure your iTunes Music folder is assigned to its default location: C:\Documents and Settings\User Name\My Documents\My Music\iTunes .
Next make sure all your music is stored in that folder by using the iTunes Advanced menu > Consolidate Library option.
Now you can copy the entire iTunes folder - the iTunes Music folder and the iTunes library files in particular - to your external drive.
If anything does go wrong with the upgrade, you'll be all set to recreate your Library.

HT1751 if I move my iTunes library to an external hard drive can my computer access these files in iTunes or do I need to move them back to play music, watch movies, etc.???

If I move my iTunes library to an external hard drive, can my MacBookPro access these files in iTunes or do I need to move them backto my MacBookPro to play music, watch movies, etc.???
Trying to alleviate some disc space on my Mac!!!

Yes, it can. Launch iTunes with the Option key held down and navigate to that instance of the library.
(86939)

I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files. The external hard drive is a Western Digital "My Book Live" 2 TB. How do I solve problem?

I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files. The external hard drive is a Western Digital "My Book Live" 2 TB. How do I solve problem?

I also had problem accessing my WD MyBookLive after upgrading to Maverick.
To resolve the problem, I used Connect To Server (Cmd K) to specify the IP address.
Then I enter a user id and password I created in the MyBookLive.
You can also verify that you have admin access to the MyBookLive using Safari or Chrome.
Just enter the MyBookLive IP address as the URL.

(New thread) HP SimpleSave md1000h External Hard Drive - Can't Access Files,

Similar Messages

Maybe you are looking for