New Time Capsule interferring with internet signal

My previous setup works perfectly. This previous setup is as follows:
older 1 TB TC connected to Bell 2Wire modem/router (2701HG-G in bridge mode)
Ethernet connection to iMac (2014 running Yosemite) works well
WIFI throughout the rest of the house works perfectly
When I swap the older TC with my new 2TB TC, the internet signal is no longer available. Airport utility sees the Time Capsule, but indicates that there is no internet signal (the globe is amber). The new time capsule is slowly flashing amber. The Bell 2Wire still indicates it is receiving an internet signal (appropriate lights all green on the 2Wire). I have rebooted everything multiple times. IMac Network Assistant unable to assist.
So in summary, everything works until I connect the new TC. When I disconnect it and reconnect my older TC, everything returns to normal and I have a functioning network. How do I fix this so that I can use the new Time Capsule?

No, you have one modem.. and one router in a network.. although you can fudge and have two routers.. and suffer double NAT as a result.. you cannot whatever you do have two modem.. that is impossible. As soon as you plug a second adsl modem into the phone line the first will stop working and the second can never start.
There is a half way solution .. if the 2wire offers DMZ, (by default it does but what Bell has done to it.. who knows).. You can double NAT but all packets are passed from modem router to the TC. it is not ideal but can help the worst of the double NAT effect.
But I think it is simply better to use the TC in bridge..
There is an alternative however which I use.. see the write up here.
Re: airport time capsule keeps disconnecting
This changes the TC from a dumb bridge to actually intelligent handling of the network.. but no routing. It will work well in my experience.
To get the express going you need to reset it to factory and start over.

Similar Messages

New Time Capsule incredibly slow internet.

I just purcahsed a new iMac 27 inch along with an Airport Time Capsule. I connected the Airport Time Capsule without difficulty. Once connected the internet access deregraded significantly not only for the iMac but other wireless devices in my house as well. I disconnected the Airport TIme Capsule and reconected my Cisco router and all devices work well. The iMac also worked when I bypassed the Airport Time Capsule and connected directly from the DSL modem to the iMac. Clearly the Airport Time Capsule creates an internet connection problem. For what I paid for these products this should not happen. What is the connection bottle neck caused by the Airport Time Capsule?
Thank you,
Donald
Anchorage, Alaska

Can you try bridging the dsl modem and running pppoe client on the TC.. that could work better.
To confirm that the Airport TC was the problem I connected an Ethernet cable directly fromm the DSL modem to the iMac. Worked fine and fast as ever without the TC in the circuit. However, I cannot establish a PPPoE with the TC in the circuit.
When you plugged the iMac into the Modem.. what IP do you get on the computer? Are you using the PPPoE client in the Mac?
Just go to the network preference and check what the ethernet is.. you can do a screenshot.. as it is unlikely to be your public IP unless you are running pppoe client on the Mac.
If the Mac gets standard private IP.. eg 192.168.x.x then the modem is also a router.
That means when you place the TC into the network.. it has to be set to bridge mode.
To get the TC as the main router you need to bridge the modem and then use the pppoe client in the TC.
Try a file copy to the TC.. what speed do you get?
I do not understand the instruction.
I am trying to confirm where the issue is..
Mount the TC hard disk in finder. Select a single large file in the Mac and copy it to the TC. The file should be around 1GB .. you can use a bunch of large files if you must but a single large file is better.
Open the activity monitor and check the network speed whilst the copy is taking place.. you should get 50MB/s transfer speed. If so that proves there is nothing wrong on the LAN side. The issue is totally WAN related. If it is slow.. less than 10MB/s then you have issues also on LAN or even mainly on LAN side and we can progress from there.
For the moment.. leave the WRT610N connected to the modem..
Plug the TC into the WRT610 in bridge mode.
Set wireless in the TC off.
Plug by ethernet into the TC.. how is the Internet speed?
This will help establish if the WAN port is faulty or has issues.
Note carefully when you test by ethernet.. please turn off the wireless in the imac.. just click the wifi icon and turn it off.. to ensure all connections are made via ethernet and not via wireless. It can get messy when you have both wireless and ethernet turned on.

Will a new time capsule work with os10.6.8?

Just bought a new 2tb time capsule I havve an older mac book with 10.6.8. It keeps telling me that I have to update my airport utility. I updated for my os. is my system to old to work with this? I also have an ipad mini and a iphone 5s if i can set this up with any of these.

Might be a good idea to check the System Requirements of the new Time Capsule.
http://www.apple.com/airport-time-capsule/specs/
Your Mac needs to be running OS X 10.7.5, 10.8.x or 10.9.x to configure the Time Capsule
You can also use a recent version of the iPhone or iPad, but make sure that you have the recent updates for AirPort Utility.

Time Capsule Interfering with office wireless

I would like to setup my Time Capsule to be able to do my backups and to print to two different printers. Today the IT guy said that I will not be able to use my Time Capsule as Wireless Router to get to the internet because it is assigning an IP address (10. something) that is interfering with the other router in the building.
Is it possible to still use my Time Capsule to print to the two printers (one USB and one network) and do my backup wirelessly without having the TC interfering with the wireless network? I don't need the TC to get to the internet.
I just got a replacement TC from Apple because the old TC died. I had the old TC connect printing to both printers and performing backups but it was connecting to the internal network and it was a hotspot. It was the only hotspot in the office for over a year but within the last year a few wireless routers were placed throughout the office. The wireless routers were knocking individuals off a lot and the IT guy could not figure out what was wrong. I guess when I hooked the new TC the last night it knocked out both the wireless routers and also the main router. Once they unplugged my new TC all routers came backup.
I hope I can still use the internal network cable but not create an access point to the internet.

Does the Plusnet router have ethernet.. if so plug the TC WAN port to the LAN port of the router.. and set the TC up in bridge mode.
If the Plusnet is wireless only your doomed!!
TC can join a wireless network but it is really poor.
So please explain and we can work from there.

Time Capsule interfering with airport extreme?

Recenty my Time Capsule (first model) connected to my iMac Intel Core2Duo running 10.6.2(first model with that chip), has been having some issues. I just moved and when I tried to hook it up wirelessly, Airport Admin said there was an error connecting. There was no error number. I hooked it up wired via ethernet, and was able to configure for Time Machine and get a backup started overnight. After the backup was done, the Time Capsule went back to a blinking yellow light the next morning. The Time Capsule is set to connect to my existing Airport Extreme network. When it went back to a yellow light, my existing Airport Extreme network no longer functioned, even though it showed a green light. Next thing I knew I checked the Time Capsule, and it was green again. Shut off the power to the Time Capsule, and my wireless nework was operational again. Could my Airport Extreme network not like what the Time Capsule is doing? Or is it just coincidence?

a brody wrote:
Airport 5.5.1 for 10.6?
enter +manual setup+ for the extreme. go to the wireless tab.
the following is a screen shot of my TC but the checkbox should be in the same location ...
JGG

I am unable to set up my new Time Capsule with my BT Home Hub - every time i connect the ethernet cable from Wan port to Home Hub, the internet signal drops

Hi there -
I've just purchased a new Time Capsule, and would like to set up a small home network with my Laptop, iMac and wireless printer. I'm following the first steps, but as soon as I connect an ethernet cable between the WAN port of the TC and the ethernet port of the HH, my BT internet connection drops out and I have to restart the HH. Upon which point it drops out again. The airport utility can see my TC, and gets as far as me typing in the new network name and setting up a password, but then it can't quite get through to the next stage. All the time it's just flashing amber.
Please help!

Setup the TC in bridge mode before you cannot it to the HH.
Simply do the setup fully in isolation. And do it by ethernet.
Setup wireless to create a wireless network.
You can use either same SSID =Wireless name as the HH .. same security same password.
Or use a different name and setup.. totally up to you.
Update the TC and then plug it into the HH by ethernet.

I bught a new Time Capsule 2Tb. I connected it to my internet router. I manege to set it up as base station but when i try to use it with time machine I always get the message "Check your IP addres"? What am I doing wrong? On my computer I have OSX 10.7.5

I bought a new Time Capsule 2Tb. I connected it to my internet router. I manage to set it up as base station but when i try to use it with time machine I always get the message "Check your IP addres"? What am I doing wrong? On my computer I have OSX 10.7.5

What IP address does the TC have and what IP does the computer have?
We need more info as we really have no idea what your network looks like.
Modem router, model, type of broadband?
TC setup as bridge or router?
Is the computer getting internet via the TC?
Are you using wireless or ethernet?
Have you set IPv6 correctly to local link in the computer on whichever network client is doing the connection?
Did this work the first time for backup and has now failed? If so simply reboot the TC. It is a constant bug that the TC is lost to the network.

HT1695 My new iPad with Retina Display is not able to connect to the Wi-Fi of my new Time Capsule. It used to connect, but now it just spins and spins and never connects. I've tried rebooting everything many times.

My new iPad with Retina Display is not able to connect to the Wi-Fi of my new Time Capsule. It use to connect, but now it just spins and spins and never connects. I've tried rebooting everything many times.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

DHCP problem with new Time Capsule

Just bought a new time capsule, and cannot get it to work.
I previously have a Belkin router/wireless that works great with my cable modem.
I plugged in my new Time Capsule into my cable modem, and it does not seem to get an IP address from the cable modem. I have it configured to use DHCP as I did with my old Belkin.
I can get the TC to work in bridge mode with my old Belkin.
I've tried resetting the cable modem (both powering off and hitting the reset button).
I've updated the firmware on the TC.
I've tried just the TC and the cable modem, no difference.
I haven't tried to configure things manually, without DHCP since I'm not sure how to configure.
Thoughts? Help?

I also have a belkin and a time capsule, ive managed to get it to work in bridge mode. All you have to do is go into airport utility and find your time capsule, then you click on 'manual setup' and from there click on the internet tab and then at the bottom there should be a dropdown box where you can select 'bridge mode'. Apply the changes, your time capsule will restart, and thats it. You might have to activate bridge mode on your belkin, that easy though.Just type in its IP address into your browser while your connected to it wirelessly to acces its settings (im sure you probably knew that!) and allong the side there will be a 'wireless bridge' button or similar, simply click on that and turn it on.
Its best to let your belkin handle dhcp and nat, i tried fruitlessly for weeks trying to let the time capsule handle this, but i was only bombarded with double nat errors and matching ip addresses ending up in a factory reset of both the TC and the Belkin!
Hope this helped =]

Time machine not connecting with new time capsule

Will someone please help? I have just recently joined the MAC family and purchased a new Macbook along with a new time capsule. It took unbelievably long to get things running (ie wireless access with 2 other PC based desktops and a PC laptop and shared network printing with an USB connected printer to the time capsule)- I thought macs were supposed to be easy?! Anyways, the only thing that I cannot figure out is how to properly set up time machine. I follow the instructions and turn time machine on, choose my backup disc (which is the time capsule), but when I click "use for backup", I keep getting the "connection failed- server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again" What am I supposed to do now? What is there to check when all of the other computers are able to access the internet (including the Macbook) and wirelessly print. The stupid timecapsule router function is working but the backup portion of it is not???!!!! Please help someone who is about to give the mac and the time capsule to the first person walking down the street - it has been a frustrating 2 days.

First, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
From the menu bar, select
 ▹ System Preferences... ▹ Network
Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click
Renew DHCP lease.
Try again to back up.
If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back.

New time capsule doesn't work with ethernet

I'm using a new time capsule,for the first backup I'm trying to use ethernet but loose the data disc when wifi is turned off. The ethernet light is green on the time capsule and the computer ethernet is also giving a green; but no action without wifi; any ideas?

Please open the network preferences and check that the ethernet has the correct IP from the TC and can get internet as well. Turn on ipv6 as this seems to be an issue in the new version.. it doesn't matter if it is only Mac to TC.. it seems to help.
If you keep having issues.. reset the TC and make sure it has all naming following SMB type conventions..
ie short, no spaces and pure alphanumeric.
In the finder.. use go, connect to server.. and type in
SMB://TCname
Where you replace the TCname with the actual TC name you just gave it.
Do a reset of TM and try again for location of the backup with the disk which should now be discovered.
Tell us the point where you have issues if it fails.

Just installed a new time capsule and i want to use my airport express to extend my wireless range....time capsule working with existing devices at this time...but i am not able to get airport utility to recognize the airport express.....????

just installed a new time capsule and i want to use my airport express to extend my wireless range....time capsule working with existing devices at this time...but i am not able to get airport utility to recognize the airport express.....????

Temporarily connecting your AirPort Express to one of the Time Capsule's Etherent LAN <-> ports...as LaPastenagure suggests....is always a good way to setup and configure other network devices.
If you want to configure the Express using wireless, remember that the Express broadcasts a default wireless signal with a name like Apple Network xxxxxx. You must log on to this network first....no password is required....then open AirPort Utility to "see" the AirPort Express.

Backup over the Internet to my new time capsule

I travel a lot, and want to back up my new (late 2013) mac air to my new time capsule.
Can I do this over the internet with time machine?
Sorry, but I can't find this in the user manual. I have DSL at home.
Thanks!!

Apple says specifically don't do it.
See BTMM and iCloud instructions.
http://support.apple.com/kb/ht3486
And I quote.
Can Time Machine remotely back up or restore data from AirPort Time Capsule or its attached hard drive via Back to My Mac?
Backing up or restoring Time Machine backups remotely (that is, via Back to My Mac and the Internet instead of your local network) is not recommended. If you want to back up or restore with Time Machine and AirPort Time Capsule, you should do so while directly connected to your AirPort Time Capsule's local network.
I think Apple have good reason to recommend you don't do it.. eg.. you can easily corrupt the entire backup. So instead of having an up to date backup you will have none.
Use a 2.5" portable drive when travelling. When you get home.. backup to the TC as usual.

Optimal Setup for New Time Capsule with Wireless AC

I'm curious to see what the hypotehtical optimal setup for my Time Capsule. I understand that wireless speeds depend on a ton of factors and that part of getting the best connection is just trying different options. I have a new Time Capsule that's connected to the following devices: iPhone 5S; new MacBook Air with wireless AC; old iMac from 2007; old AirPort Express that only supports b/g and a newish Apple TV that supports wireless N, I believe. I was connecting to the network (which was not designated with the 5ghz) and I recently chose the option to label the 5ghz. I'm using that now to stream music with the new iPhone and the Apple TV with no problems, but I have no longer have the option of using the old Airport express because it's an old one. I'm thinking of just getting a new Airport Express and leaving it at that, but wanted to know if anyone has some thoughts on this. I'm sure there's a more concise and direct way to ask this question, but my knowledge is pretty limited here. Thanks in advance.

The Time Capsule is already set up for optimal performance when you open up the box.
You can assign a separate name to the 5 GHz network and point devices that are capable to that network. This works well if the device is located close to the Time Capsule.
But, 5 GHz signals are much weaker than 2.4 GHz signals, so once you move a room or two away, or the signal has to pass through several walls, the 2.4 GHz will be stronger.....and probably faster as well.
But...your device will try to stay locked on the 5 GHz network since you set it up that way.
This type of setup may or may not work best for you. For most users, it is simpler and more effective to use the default settings on the Time Capsule to have both bands use the same network name.
Then, your wireless devices will automatically connect to the signal with the best quality. Best quality may not be the fastest signal since there are lot of factors involved with signal quality. But, if you think about it a bit more, don't you want to have your wireless device connect to the signal with the best quality?
Some users swear by assigning a separate name to the 5 GHz band. I'm not one of them, but If it works well for them and they are happy, then there is no reason to change.
An older AirPort on your network is going to drag down the speeds. You need the new AirPort Express, or better yet an AirPort Extreme if you want to be able to extend the new 802.11ac signal.

Time Capsule & Airport with a new modem WiFi

I have a MacBook Pro and a Time Capsule with Airport. I have a new modem from my Comcast Internet provider that has WiFi Built into it. If I use the modem for my WiFi, will my Time Capsule connect with my MacBook through the modem Wifi? And how can I know which Wifi will be the stronger?

Plug the TC into the new modem with a decent length ethernet cord.. a few meters..
Then simply setup roaming network.. so both the TC and the new modem will reinforce each other.. the setup is easy.. Bob at least says it is.. automagically from the new v6 utility.. but it is not hard to do manually either IMHO.
The basic rule is simple.
TC in bridge.
TC creates a wireless network. Same SSID.. ie wireless name Same security .. ie WPA2 AES = WPA2 Personal.. same password.
Voila there it is. although using different channels can be helpful.. if you run into problem.
Now you don't have to worry about which is stronger.. the MB will connect to whichever is stronger.. without human intervention.
Ask Bob to elaborate..
https://discussions.apple.com/thread/5146401?tstart=0
BTW the roaming network document is a help.
http://support.apple.com/kb/HT4260
The fact that you have one apple and one non-apple router here makes no difference except in terminology.

New Time Capsule interferring with internet signal

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