New Time Capsule unable to power

One day after setting up my new Time Capsule yesterday, it would lose power, until unplugged then plugged back in. Now it no longer powers up at all. Clearly it needs to be returned, but since I had completed my first backup, I'd rather not have my information on it anymore. Is there a good/easy way to get the data off the drive?

None.. Apple have never yet failed to clear off customers data.. so their record is excellent.. (If you store the launch codes to the ICBM silo in your backyard then maybe you should ask Apple to hand you the drive..)
You could be the first to have your info posted. It is one good reason for using encrypted backups.
Apple sell the unit as sealed.. unlike most real NAS on the market this is not accessible to the public to fix, replace or repair the hard disk. I would not be worried though.

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Time capsule unable to power on

my time capsule just quick working - no power at all. other devices are all working around it so I don't think it's a surge problem. any ideas?

If you have checked to make sure that the AC wall socket is delivering power, checked the power cord, etc, and the Time Capsule will not power up, unfortunately the internal power supply of the Time Capsule has failed.
Take the Time Capsule to an Apple Store.....if you have one near you.....or contact Apple Support directly to discuss your options.
http://www.apple.com/support/contact/

I have a new time capsule how do you turn up the transmitting power for wifi

I have a new time capsule how do you turn up the transmitting power?

Transmit Power is set by default at 100%, the maximum allowed by law.
There are no settings to allow higher output.

I am unable to set up my new Time Capsule with my BT Home Hub - every time i connect the ethernet cable from Wan port to Home Hub, the internet signal drops

Hi there -
I've just purchased a new Time Capsule, and would like to set up a small home network with my Laptop, iMac and wireless printer. I'm following the first steps, but as soon as I connect an ethernet cable between the WAN port of the TC and the ethernet port of the HH, my BT internet connection drops out and I have to restart the HH. Upon which point it drops out again. The airport utility can see my TC, and gets as far as me typing in the new network name and setting up a password, but then it can't quite get through to the next stage. All the time it's just flashing amber.
Please help!

Setup the TC in bridge mode before you cannot it to the HH.
Simply do the setup fully in isolation. And do it by ethernet.
Setup wireless to create a wireless network.
You can use either same SSID =Wireless name as the HH .. same security same password.
Or use a different name and setup.. totally up to you.
Update the TC and then plug it into the HH by ethernet.

How do I transfer data from one time capsule to new time capsule when TC backs up an iMac and Power Book

How do I transfer data from one time capsule to new time capsule when TC backs up an iMac and MacBookPro

It is generally better to leave the old backups and start again.. unless there is something you particularly need.
But if you desperately want all the old backups you have to copy the sparse bundles.. this will take very long time as it must copy via the computer..
http://pondini.org/TM/18.html
Take particular note of the initial comments.. ie before you read how to do it.. don't do it.

HT1695 My new iPad with Retina Display is not able to connect to the Wi-Fi of my new Time Capsule. It used to connect, but now it just spins and spins and never connects. I've tried rebooting everything many times.

My new iPad with Retina Display is not able to connect to the Wi-Fi of my new Time Capsule. It use to connect, but now it just spins and spins and never connects. I've tried rebooting everything many times.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Setting up Air play with new time capsule and newer airport express?

I just recently purchased a new time capsule, and I'd like to use my current generation airport express to stream music from my apple devices. I just was wondering what I had to do in airport utility to set this up? I was also wondering how to transition the network over from the old express to the new time capsule as far software settings go. I really appreciate the help and assistance. Thanks folks. I'm really looking forward to setting up the network for our new iMac.

Your setup is very easy..
This is how I would do it.
Remove the express from the network.. ie just unplug it but do not change anything in it. Keep the configuration as is until the TC is working.
Power off the cable modem.. this is requirement.. at least 20min is usually needed, dependining on your ISP.
Go into the airport utility and setup the TC as router for your network .. it is a simple setup.. but I would do as stated.. all short names, no spaces pure alphanumeric rather than accept Apple's names. That is for TC and wireless.
After 20min power up the cable modem. Once it is running and you have internet access. you can proceed to setup the express to do the airplay. If the internet still doesn't work, power off the cable modem overnight..
Do not lose that express setup so if you absolutely have to, you can at any time substitute it back and have internet again.
So everything is working properly TC in place as full router.. now hard reset the express.. and simply use the airport utility to put it in extend wireless .. or plug in by ethernet if you are going to hard wire it.
The extend wireless setup is all done straight from the existing setup.
Now you can plug your express audio port into your speaker.. and setup the airplay via the itunes.
I will get Bob to give you his way of doing it.. There is no one RIGHT way .. but he can give you more info if you want a particular method.

Time machine not connecting with new time capsule

Will someone please help? I have just recently joined the MAC family and purchased a new Macbook along with a new time capsule. It took unbelievably long to get things running (ie wireless access with 2 other PC based desktops and a PC laptop and shared network printing with an USB connected printer to the time capsule)- I thought macs were supposed to be easy?! Anyways, the only thing that I cannot figure out is how to properly set up time machine. I follow the instructions and turn time machine on, choose my backup disc (which is the time capsule), but when I click "use for backup", I keep getting the "connection failed- server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again" What am I supposed to do now? What is there to check when all of the other computers are able to access the internet (including the Macbook) and wirelessly print. The stupid timecapsule router function is working but the backup portion of it is not???!!!! Please help someone who is about to give the mac and the time capsule to the first person walking down the street - it has been a frustrating 2 days.

First, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
From the menu bar, select
 ▹ System Preferences... ▹ Network
Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click
Renew DHCP lease.
Try again to back up.
If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back.

2nd Gen Time Capsule - will not power up - just stopped working all of a sudden - I have tried other power outlets - I have tried pressing the reset button - no light

2nd Gen Time Capsule - will not power up - just stopped working all of a sudden - I have tried other power outlets - I have tried pressing the reset button - no light

The power supply is shot. But that it lasted even this long is the wonder.. not that it died.
The TC runs too hot..
Look on ebay for "Time Capsule power supply"
You can get a replacement and fix it although the economics are not so good.. it is probably time for a new TC.
If you can DIY it is really only a few dollars worth of capacitors that go bad.
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
For a bunch of alternatives.

HT3728 Time capsule has lost power, how do i repair this & recover the files?

The time capsule has lost power, isthere away to reset this so it will operate again, where can i get it repaired if not & can i recoverthe files?

So the TC is dead.. ie no lights on. no body home??
When you plug the power in, look closely at the front and ethernet leds.. do any flash.. or all dead?
Apple will not repair them. If you have applecare on a computer it will be replaced.
Files can be recovered by voiding the warranty and removing the hard disk.. place in usb holder and plug into the computer.
http://www.ifixit.com/Device/Apple_Time_Capsule
Gen3 if yours is A1355 is probably shorted board .. not a power supply gone bad.. although a repairer would need to look at it.
Here is the repair instructions for A1355 I did.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
AFAIK at this point Chris in the UK, and myself in Australia are the only people crazy enough to do it.
If you have an electronics repair type he might help you. It is easy to do.. and so far very successful.. and once fixed have remained good. Happy to give more info if you contact me direct.
If you check the rubber foot and it is earlier model then it is just a dead power supply.
Apple and the apple repair network will throw it away if not under warranty.. if it is under warranty they will still throw it away just they will give you a replacement.

New Time Capsule interferring with internet signal

My previous setup works perfectly. This previous setup is as follows:
older 1 TB TC connected to Bell 2Wire modem/router (2701HG-G in bridge mode)
Ethernet connection to iMac (2014 running Yosemite) works well
WIFI throughout the rest of the house works perfectly
When I swap the older TC with my new 2TB TC, the internet signal is no longer available. Airport utility sees the Time Capsule, but indicates that there is no internet signal (the globe is amber). The new time capsule is slowly flashing amber. The Bell 2Wire still indicates it is receiving an internet signal (appropriate lights all green on the 2Wire). I have rebooted everything multiple times. IMac Network Assistant unable to assist.
So in summary, everything works until I connect the new TC. When I disconnect it and reconnect my older TC, everything returns to normal and I have a functioning network. How do I fix this so that I can use the new Time Capsule?

No, you have one modem.. and one router in a network.. although you can fudge and have two routers.. and suffer double NAT as a result.. you cannot whatever you do have two modem.. that is impossible. As soon as you plug a second adsl modem into the phone line the first will stop working and the second can never start.
There is a half way solution .. if the 2wire offers DMZ, (by default it does but what Bell has done to it.. who knows).. You can double NAT but all packets are passed from modem router to the TC. it is not ideal but can help the worst of the double NAT effect.
But I think it is simply better to use the TC in bridge..
There is an alternative however which I use.. see the write up here.
Re: airport time capsule keeps disconnecting
This changes the TC from a dumb bridge to actually intelligent handling of the network.. but no routing. It will work well in my experience.
To get the express going you need to reset it to factory and start over.

The new Time Capsule is amazing

I just got my new Time Capsule with 2TB storage. It replaced the previous generation Time Capsule, again with 2TB of storage.
In my network I have a Retina Macbook Pro (early 2013 model) and a 11" Macbook Air (mid 2013). My internet connection is 150Mbit/sec download and 5Mbit/Upload.
With the previous Time Capsule my rMBP would achieve a maximum of 15MB/sec download and my MBA 16,5/sec.
Now, with the new Time Capsule, my rMBP achieved a whopping 17MB/sec!!! I still haven't tested the MBA, but I am confident it can achieve up to 18MB/sec (my maximum download speed).
I can only say that I am amazed how good the new Time Capsule is. Kudos to Apple!

The Gen1 hard disk was a noisy beast although you would have to be up close to hear it still. Modern slow green drives are much better and run cooler.
The new TC runs the standard WD green drive.
See the review here which has a tear down included.
http://www.anandtech.com/show/4577/airport-extreme-5th-gen-and-time-capsule-4th- gen-review-faster-wifi-/4
The problem in Gen1 was a philosophy and a take over by the Interior Decorators at Apple rather than the Engineers. The excellent fan control built into the unit was dismissed as Overheated Engineer Imagination.. OEI for short. The fact that they stuffed a hard disk and power supply into a box slightly bigger than the Extreme.. had nothing to do with subsequent problems.. gollum.. gollum.. according to the Interior Decorator department. Engineers did actually calculate the reactor melt down temperature and turned on the fan to prevent said event.. they turned it on at 100% speed and 100% noise. Because it was seconds away from disaster..
Gen4 the design finally used the fan properly and offers some proportional control.. but you cannot expect no noise out of a plastic box dissipating 30W when it is doing the full job, backups, routing, wireless, gigabit. It still fails in having no fresh air inlet. So stand it on feet to stop the heat build up underneath.
During normal duties though and in normal weather.. you will hardly ever hear it.

Can I use the new time capsule running 10.68 on my Imac?

Can I use the new time capsule running 10.68 on my Imac? I thinking of buying my first Time Capsule and wanted to get the new one. Is it reqiured for me to upgrade my OS first?

Welcome to Apple Support Communities
You can use the Time Capsule with your iMac. The problem is that you need AirPort Utility 6.3 to set up the Time Capsule, and it needs OS X 10.7 or later.
If you have an iPhone, iPod touch or iPad, you can connect the Time Capsule to the power adapter, open Settings > Wi-Fi, and set up the Time Capsule through it. Then, you will be able to connect to the Time Capsule.
If you haven't got any other device, upgrade OS X. Open the Mac App Store and purchase OS X Mountain Lion. While it's being downloaded, make a backup of your files with Time Machine and check that your apps are compatible > http://www.roaringapps.com
When the download finishes, the Mountain Lion installer will appear, so follow its steps. After upgrading, open  > Software Update, install AirPort Utility 6.3, open it in /Applications/Utilities and follow the steps to set up the Time Capsule

New Time Capsule does not see Airport express

Hi
We purchased A new Time Capsule but are not able to get the existing Airport Expresses to work with it. I tried looking for the AE with AIrport Utility and cant see them.
Any idea how to get these to work with our new Time Capsule 3 TB? My Airpot Utility is Version 6.2
Thanks
Jenny

I've reset one of them. no luck
Suggest that you try the following if you have not already done so.
Power down the AirPort Express (AX) for a few moments
Hold in the reset button and keep holding it in for 10-12 seconds while you plug the AX back in to power
Release the reset button and allow 40-45 seconds for the AX to restart to a slow, blinking amber light
Move the AX near your Time Capsule and computer
Temporarily, connect a spare Ethernet cable from your computer to the AX
Open AirPort Utility to configure the AX
If you do not have a spare Ethernet cable handy, the AX is broadcasting a wireless signal with a name like Apple Network xxxxxx. You must first connect to this network from your computer.
Then, open AirPort Utility. You may be asked to "switch" networks so that AirPort Utility can connect
If you use the recommended Ethernet cable method, you can disconnect the Ethernet cable once the AX has been Updated. Then, move the AX to the desired location.
Configure the second AX like you did the first.
If you have the older "b/g" version of the Express devices, unfortunately you will need to configure the Time Capsule and Express devices to Participate in a WDS network if you need to enable the Ethernet ports on the AX devices.
This will result in the Time Capsule being changed to a "g" wireless router, since WDS will only operate at "g" wireless speeds.

Airport utility cannot find new time capsule

I have moved house and bought a new time capsule. The airport utility cannot find it. As context, I have successfully set up the new wi-fi network - should I use this to connect to the time capsule of my main wifi network ? I have also done a factory reset already. I think the cables are correctly plugged in - from the LAN output on my router to the WAN port on the TC - is this right ?

As context, I have successfully set up the new wi-fi network - should I use this to connect to the time capsule of my main wifi network ?
No, your cabled connection is far superior.
I have moved house and bought a new time capsule. The airport utility cannot find it.
Do you have iphone or ipad?? If so download the airport utility for iOS.. it is far superior to the Mac version.. and should be able to discover it.
If you need to do it from the Mac.. start over.. sorry .. yet another factory reset is helpful.. do it properly like this.
1. The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
2. Make sure ipv6 is set to link-local only.
3. After the reset the TC will appear in the WiFi as a new device. And in the Airport utility as Other Wi-Fi Devices (1) which you click.. from upper left corner of the AU.
4. No luck do it the hard way. Or what I should say.. is the exact manual method that brooks no exceptions due to lousy networking in Mavericks.
Plug the TC into the computer by ethernet.. make sure IPv6 is also set link-local only in the ethernet interface of the computer.. and simply do full manual setup. Turn wireless off in the computer. You can do this in full network isolation.. ie TC plugged into computer. Start with factory reset.. that is assumed before the following steps.
These are the steps for manual configuration.
1. Make sure you are getting an IP in the computer from the TC.. the router must show 10.0.1.1 after a reset. The computer will be 10.0.1.2
2. Open the airport utility and go to the top menu area. Open File / Configure Other.
3. Type in your IP address.. after a factory reset there is no password required. But if it complains it is public
Click ok.
4. You will then get the full edit screens where you can manually setup the TC to whatever you want.
5. For mavericks I strongly recommend changing to all SMB compatible names, ie short 2-20 characters.
No spaces and Pure alphanumeric.
eg
6. Use same rules for wireless. Set security to WPA2 Personal..
use a password of 10-20 characters mixed case and numbers... but still pure alphanumeric.
You can use a different name for 5ghz if you want.
You can also set channels at least for 2.4ghz I am not sure if 5ghz is relevant for AC models.

New Time Capsule unable to power

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