New to creative cloud. Downloaded a trial but am struggling to work my way around it. Is Photoshop CC 2014 the same as Photoshop CS6?

yes the creative cloud Photoshop cc 2014 is the latest and the current version of the Photoshop

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I have downloaded AI Trial but am getting a Configuration Error as follows 'A problem has occured with the licensing of this product. Restart your computer and re-launch the product. If this problem still occurs after restarting, contact Customer Support

I have downloaded AI Trial but on launching I am getting a Configuration Error which reads '
A problem has occured with the licensing of this product. Restart your computer and re-launch the product.
If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 213:5.
I have tried the restart suggestion, but the problem persists.
Can anyone assist.
TIm

Tim,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

I just purchase ipad2 and i tried to download some books but it kept giving me this error 1004. i tried to reset still the same problem. i reset my credit card still the same. please help

i just purchase an ipad2 yesterday when i tried to download some apps it kept giving me this error1004 msg. i tried to reset everything still the same msg. I even reset my account credit card still the same. I already talk to ipad support she does have clue either.

There's advice on the 1004 in the following document:
iTunes: Specific update-and-restore error messages and advanced troubleshooting

Hi, I have Creative Cloud Student and Teacher Edition and when I want install for example Premiere Pro, I have always the same problem - your trial is expired, license this software. But I don't have a serial number. Can You help me, please?

!

Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
or
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I downloaded iMovie 11 butit seems not to work with IDVD6. Do I need to get the Newest IDVD? Which IDVD is the latest and where do i download it from?

I downloaded iMovie11 but it seems not to work with iDVD6. Do I need to down load the latest IDVD?

Where do I download it from?
You need to use iDVD 09 or iDVD 11. These are only available on disk.
IDVD is a wonderful piece of software and well worth the low cost of $40.
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
If you live in a state where Amazon collects sales tax you may prefer the link below.
http://dealmac.com/lw/artclick.html?1,527850,1872219

Creative Cloud download problems

I signed up for creative cloud and want to run Lightroom on my work computer (iMac running OSX 10.7.5) which is pre-loaded with CS6 (but not Lightroom, obviously). How do I do this? on the creative cloud app page, it just lets me run LR as a trial, and wants a serial number. Adobe Application Manager was already loaded, and is licenced to the pre-loaded CS6.

I do not know of any computers coming pre-loaded with the Creative Cloud. It sounds like your computer which is "pre-loaded with CS6" is using a perpetual license (serial number). The Creative Cloud uses a membership based on your Adobe ID to which you pay a monthly fee or use a pre-paid redemption card (from a store like Amazon or Staples). If you are using a perpetual license than Lightroom would just run as a Trial.
Please email me at [email protected] with your Adobe ID email, and I can determine which perpetual licenses and memberships you have.

I have downloaded the trial version of photoshop but cannot initiate it on my computer. I have an icon creative cloud on my desktop but no photoshop icon can anybody help me

I have downloaded the trial version of photoshop but cannot initiate it on my computer. I have an icon creative cloud on my desktop but no photoshop icon can anybody help me

Rave created the discussion
"I have downloaded the trial version of photoshop but cannot initiate it
on my computer. I have an icon creative cloud on my desktop but no
photoshop icon can anybody help me"
To view the discussion, visit:
https://forums.adobe.com/message/6770541#6770541
>

Not getting the option to install creative cloud. Only trial version or choose new plan

Hi,
I'm trying to install Photoshop on a second computer. Problem is I can't find the installer for Creative Cloud. When I log in at adobe.com and go to products, all i get is the option to get a trial version or sign up for a new plan. It's like it thinks I'm not already on a plan.
Explicitly going to menu -> pc apps -> clicking the creative cloud icon takes me to the general creative cloud promotional page. I can't see any option to just install the creative cloud app.
Am I missing something? Seached the forums and all the replies just tell me to go to adobe.com/products and install.

Oh, it was that simple?
Tried it and it worked just like you said. It's downloading now. Thank you so much!
Got to say that's a bit of baffling gui design. One would think a link to install Creative Cloud would be one of the main things needed for the account page on the website. Not only did I have to do something I didn't want to do (get the trial), but after installing the manager, it immediately started downloading and installing photoshop. I really hope it's not installing the trial version. I guess I'll have to wait and see.
Regardless, that solves this question. Again, thanks for the quick help. Have a nice day!
/Alex

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message.

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.

Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

Hi, the problem is that my IT department was sent a link on his laptop to install Illustrator, however the request was for them to build me a workstation and install it on there. they have built the workstation and is having problem installing the CC desktop app on there, just to clarify would you be able to answer the following:
1) Do you have to have CC desktop app to install Illustrator from the given link?
2) If you have signed up & installed CC on your laptop, can you install illustrator on a workstation by simply installing the CC desktop app on the workstation, log into that with your username & activate the link to install illustrator, basically the provided link should not be specific to a computer or user?
Thanks

When I open Creative Cloud there is only a thinking wheel and nothing else. I have downloaded it again but still doesn't work. I want Lightroom and it keeps saying I need this to download it.

I have downloaded it again but still doesn't work. I want Lightroom and it keeps saying I need this to download it.

1.If internet is fine then this might be becase of Creative cloud files, please try the steps metioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launchin g-cc.html and see if it works.
2.Please navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Try to launch CC desktop and sign in with your Adobe Id (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html) .
{Note for step 2: The file is in the user Library, not the Applications folder. To see the hidden user Library (not the system Library) in the Finder click on the Gomenu item and then hold down the Alt / Option key. You will see Library appear between Home and Computer. Click onLibrary and then navigate toApplication Support > Adobe > OOBE.
Alternatively open the Terminal and paste in the following and then press the Enter / Return key:
rm ~/Library/Application\ Support/Adobe/OOBE/opm.db, This will also delete the file}
Other related threads:
http://forums.adobe.com/message/5468864 (spinning blue wheel)
http://forums.adobe.com/message/5469306
Hope it works.
Regards,
Rajshree

I have a "Creative Cloud ENT" serial number but I dont' know the product I should to download

I have downloaded Creative Cloud and then InDesing CC, but when I tried to activate the product in the Adobe accounts web page I get the error "Invalid serial number"
Perhaps I have installed a wrong product....

Hi Francisco,
First of all Creative Cloud ENT is an Enterprise volume serial number so it cannot be registered under retail account.
There is different method for using CCE serial number, install and activating programs.
Please refer the following help article on how to create serialized package for Enterprise customer.
https://helpx.adobe.com/creative-cloud/packager/serial-number-based-licenses.html
As you have already installed InDesign CC and Creative Cloud Desktop app then next you need to signed out from Creative Cloud first and
create License File using Creative Cloud Packager.
https://helpx.adobe.com/creative-cloud/packager/create-license-file.html
Run this license file on end user machine. it will fix the license issue.
Hope this helps.
Regards,
Sumit Singh

I must install creative cloud at a customer, but i want to download it before in my base because customer internet link is poor. Is possible? How?

I must install creative cloud at a customer, but i want to download it before in my base because customer internet link is poor. Is possible? How?

Francescob40485430 a stable Internet connection is a requirement to utilize a Creative Cloud membership. What specific errors are you receiving? For information on how to resolve download errors please see Error downloading and installing Creative Cloud application.

I tried to download creative cloud on my mac but every time I try to a message saying, installing failed to initialize, what should do?

I tried to download creative cloud on my mac but every time I try to a message pops up saying, installing failed to initialize, what should do?

Ask the same question in Adobe's Creative Cloud forums, your issue is with them not your iMac.
http://forums.adobe.com/community/creative_cloud

Need a link to download Creativ Cloud 30 days trial.

need a link to download Creativ Cloud 30 days trial.

Sign in with your Adobe ID on the Creative Cloud Apps page at https://creative.adobe.com/apps. Click on the Try link for the application you want to do a 30 day trial for.

New to creative cloud. Downloaded a trial but am struggling to work my way around it. Is Photoshop CC 2014 the same as Photoshop CS6?

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