New to Macbook Air. Screen suddenly expands to 4-500% for no apparent reason. Have to use back arrow to return but lose what I've been typing. What am I doing to cause this?

Next time you want to put your iMac screen to sleep, try switching off the Magic Mouse, wait for the notification to come up on the screen telling you the Magic Mouse has been disconnected, wait for it to disappear then press the keyboard shortcut to put the screen to sleep. See if that helps and we'll go from there. If that doesn't help, can you just say wether the screen always turns back on the same time every time?
Hope that helps
David

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New (3mo) macbook air screen goes black and sometimes won't come back on after I unplug it from the power cord. Any ideas why it is doing this? Sometimes I have to hold power button for 10 seconds for it to shut off then back on.

New (3mo) macbook air screen goes black and sometimes won't come back on after I unplug it from the power cord. Any ideas why it is doing this? Sometimes I have to hold power button for 10 seconds for it to shut off then back on. Sometimes holding the power button for a second is enough for it to come back on.

I took it to the Genius Bar, and they identified it as a hardware issue. Just got it back today. Parts replaced were:
620-5629 Display Module — Symptom: Distored/blurred/focus video issue
605-3284 Top Case with Keyboard — Symptom: specific key(s) do not work
So far so good. I'd suggest taking it in and not trying to work around it — it's a rare hardware issue (given the number of threads about it) and should be replaced.

Hi. My 2013 MacBook Air has suddenly reverted to a previous Excel spreadsheet (from May). I use the same spreadsheet several times a day and hit cmd 's' every 5-10 minutes. How can I find the version I was using yesterday?? Please help. Thanks

Hi. My 2013 MacBook Air has suddenly reverted to a previous Excel spreadsheet (from May). I use the same spreadsheet several times a day and hit cmd 's' every 5-10 minutes. How can I find the version I was using yesterday?? Please help. Thanks

Might be something for you here > Automatically save and recover files - mac excel

TS3694 I just updated my 4S to the new software and since I have done this it says it is searching for service. I have tried to back up and restore but not working!!

I just updated my Iphone 4S to the new software. Ever since I did the update it has been searching for cell service and I am not able to make outgoing calls or get texts. I have tried to back up and restore but it keeps giving me the error message 3002. I tried to click on the error number but there is no info about it. Could someone help?? Thanks

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

I just purchased two Macbook Air along with two Time Capsule (2TB) for my kids. Meanwhile I use a sagemcom ADLS modem/router for home use. Can I connect both Time Capsule and laptop which will allow both laptop to have their own backup system?

I want both of the computers to have their own independent time capsule.

want both of the computers to have their own independent time capsule.
I assume that you are asking about using the Time Capsules for Time Machine backups here, correct?
If yes, both MBAs will be able to select the specific Time Capsule that they will use for backups, so "point" MBA1 to Time Capsule 1 and MBA2 to Time Capsule 2.
Since you will have plenty of available backup space if you use two Time Capsules, you might want to consider having each MBA back up to both Time Capsule 1 and Time Capsule 2.
This way, if one Time Capsule fails, you will still have a complete set of backups for both MBAs.

Macbook Pro 2010 Slowing down and acting weird for no apparent reason.

I got this computer in September 2010 new from apple. Macbook Pro 15", 2.4 GHz Intel Core i5. memory: 4 GB 1067 MHz DDR3 build: 10J869 version 10.6.7
Recently it seems to have hit a wall (running very slow). When I try to open any program it takes 10 times longer than normal...Always beach balling. This isn't normal. I have not been running many programs besides firefox and itunes lately. And The occasional Word Processor document. Sometimes when I type the computer will go very slow letter by letter. (it takes a few seconds to type one word) Also, sometimes it will work normally. I haven't had any weird error messages. Although, just a few minutes ago I was in Firefox and the words at the top of the screen vanished. (File Edit View History Bookmarks Tools Window-----all disappear)
Please help, the computer is not very old, I don't understand why this is happening.

A slow computer can be caused by a multitude of issues. The first thing I'd try is to check in Activity Monitor (Application - Utilities - Activity Monitor) and run it while you are doing your normal computing, what I'd recommend looking for are 2 things:
1. Look to see if there is an application or applications that is taking a lot of %CPU. For example if you noticed FireFox or iTunes using 85% of your CPU that is a huge red flag something is wrong.
2. Next click the System Memory tab towards the bottom and see how much FREE RAM you have during normal computing. If it's 500MB or below then your system is starved for RAM.
Report back what you find and then we can test some other items.
Roger

Internet suddenly stopped working on WRT54G for no apparent reason. Any ideas??

I have a WRT54G v2 that has been working fine until a couple days ago the internet stopped responding. Internet works fine with direct connection from modem so that isn't the problem. Internet light on front of router is solid green when internet is plugged into it but computers can't access internet wirelessly or through ethernet connected to router. All other lights seem to be functioning properly too. I can ping 192.168.1.1 and can still access the web setup page. I have flashed most recent firmware and done hard reset several times. I've tried dhcp and tried setting up a static IP; neither makes a difference.
I'm beginning to wonder if this is a hardware issue and the internet port on the router has somehow broken.
Has anyone experienced anything like this? Any ideas/help is appreciated.

I am having a similar problem with my wrt-54g ver 8 (firmware 8.00.5.002). i lose internet connection through the router every couple of hours. direct connections to modem work fine. i have a switch connected to the router to provide a connection through cat5 in other parts of the house (which are connected to the switch). the only fix is to unplug the router and restart. once i do that every computer will work. i have called tech support at least 8 times. they sent me a replacement router (same model and firmware) and I'm having the same problems with this one. they have taken me through numerous resets, reconfigs, including remote access help to address this and the problem continues to occur. anyone have any suggestions? my ISP is Cablevision, Long Island NY.
I have one computer directly to the router. two others through the switch and a printer through the switch. all are dell machines using XP except for one which is a Vista machiine.
any suggestions would be helpful. this is incredibly annoying and tech support so far has been unable to isolate the problem or fix it.

2.5 months of emails suddenly transferredfrom INbox to Trash for no apparent reason

I was just using my email normally,so I didn't knowingly trigger this.They went from noon yesterday back to mid-September. I'd like to know how it happened and how to easily return them to my Inbox. I think it's an IMAP server if that is relevant.

As far as moving the msgs back to the Inbox, you can left click once on one of them, then hold down the Control key and press A (Ctrl-A). This should highlight all of them. Then left click once on the group and drag them back to your Inbox.
I am gathering additional information on similar incidents. Please see the following.
1) What operating system do you use (Win8, MAC, Linux, etc)?
2) Are you using IMAP or POP?
3) If your mail server has a browser interface (web mail access such as mail.google.com), do the messages show up there?
4) Right click on the folder in question and select Properties.
a) Number of messages?
b) Size on disk?
5) Left click on the account name; View settings for this account; highlight Server settings;
What choices are marked under "When I delete a message"?
6) What, if any, antivirus program do you have installed?
Thanks

Suddenly unable to view project for no apparent reason.

Hello All,
I've been working on a short documentary. Everything has been going along swimmingly. I left the project to partipate in a conference call. When I came back, and press play to see where I had left off, the picture (edits, dissolves, graphics, etc) is unavailable...just black. I can hear the audio perfectly well.
I have tried restarting, reverting, and restoring. Nothing has helped. Perhaps there's a switch flipped by accident. Any ideas? It must be something basic. Right?
DG

Phew! Sorry about the flurry of activity (all by me). It turns out that I needed to select image under the canvas window where the button allows one to choose between: image, image and wireframe, or wireframe. I'm not sure how, but this was set to something else. Created quite a panic.
DG

My MacBook Pro has just started getting really warm for no apparent reason, any ideas why?

Should I use my Apple Care, or is there a quick fix?

you see what is running on your computer (because CPU usage is what makes the procesor(s) get hot) by opening the application "Activity Monitor" in the folder "/Applications/Utilities", then select the "CPU" tab (at the bottom) and sort the information in the top section by "%CPU":
This will show you what application is using the most CPU time and is the most likely candidate for why your machine is warming up. You can also quit all applications, then reboot to see if that resolves the problem.

TS3408 I have a MacBook Air and suddenly Safari cannot find the Facebook server. I am out of my home country but no problem with my iPhone. Laptop was no problem either until now. Any recommendation?

I have a Mac Air and suddenly Safari can't find the Facebook server. I am out of my home countryt but no problem with my iPhone's Safari. Any recommendations? I would like to put some pictures on Facebook from iPhoto. Thanks.

you cannot keep up with all of the interfaces 'cause they do not even allow you to use the older os.
You should be able to upgrade to Mountain Lion via the App Store applicaiton on your Macbook Air.   You do not have to upgrade, but it should be an option.
I can't even get an ichat acct 'cause, help?
iChat can use AOL Instant Messenger accounts (they are free), iChat can use Google Talk (Jabber) accounts (actually any Jabber based chat service).   And if you upgrade to Mountain Lion, you shoul be able to get an Apple iCloud account that can be used with the Messages replacement for iChat (think of Messages as being iChat renamed, with additional features).
Oh and my battery very close to a year after buying it, which is one of the reasons I was so called to it, the battery life. Well, having it stripped down to minimal usage, while working on nothing crazy, I could be cordless from nevver reahing 100% anymore, just under that, but gets to 20 percent in about 3 hours. No audio, no video, light low, it bothers me anyway. Please, this is also a huge problem.
Every battery today, has a limited number of recharges (not just Apple's).   Depending on how many times it has been recharged, will affect how much power it will eventually hold. <http://www.apple.com/batteries/>
I know that generally after about 2 years of use (my use, not yours) I find that my batteries have very little life left in them (I frequently have my devices plugged in, so running fully on batteries only is most likely less than yours).
You can have your battery replaced by Apple (for a fee) or by an authorized Apple repair facility.

HT1386 When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?

When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?

There is no Info tab in Mavericks
if you use OS X v.10.8.5 or earlier. If you use OS X Mavericks v.10.9 or later, your contacts, calendars, and other info are updated on your computers and iOS devices via iCloud. For more information, see iCloud Help at icloud.com.
iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad

How can I restore files from my old iMac to this new purchased MacBook Air? I am using time machine backup in my old imac.

How can I restore files from my old iMac to this new purchased MacBook Air? I am using time machine backup in my old imac.

Hi,
Try Target Disk Mode
OS X Yosemite: Transfer files between two computers using target disk mode
There is also Migration Assistant.
OS X Yosemite: Transfer your info from a computer or storage device

I accidentally dropped macbook air that was in a book bag. The keyboard is working because I can see the light but the screen is black and it won't turn off. How should I fix this? Please Help ME!!

I accidentally dropped my friend's macbook air that was in a book bag. The keyboard is working because I can see the light but the screen is black and it won't turn off. How should I fix this? Please Help ME!!
I tried to turn it off and it didn't work... and I held on to the shift key too and it still doesn't work..
Please help me..

Accidental damage is not covered under Apple warranty. And it seems there is much accidental damage. Only a Genius Bar tech looking at it can tell how much it will cost to repair.
Cost to repair will be high, I suspect (though Genius Bar will confirm/deny.
There is no gentle way to say this sir/ma'am ... someone will need to pay for your friend's MBA repairs.

I have taken my 750GB HD out of my 17" MacBook Pro and put it into a 2.5" USB to SATA enclosure but can't get it to open up on my new 11" MacBook Air. Any ideas please.

I have taken my 750GB HD out of my 17" MacBook Pro and put it into a 2.5" USB to SATA enclosure but can't get it to open up on my new 11" MacBook Air. Any ideas please.

Have you installed the recent update?
There are some issues with Apple USB 3.0 ports and some devices.

New to Macbook Air. Screen suddenly expands to 4-500% for no apparent reason. Have to use back arrow to return but lose what I've been typing. What am I doing to cause this?

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