New to the community. Looking for help.

Good Morning,
I'm hoping that someone out there can help me. I have a blackberry Curve 8530. I recently noticed that it has been running sluggish. When it does that I will go to my download apps to see if I forgot to log out of something.
I noticed that I have an app called "Voicemail - 2 text". I don't know where it came from, I didn't download it but I can't get rid of it.
When I click on it, it goes to a webpage and wants me to agree or disagree. I disagree and it takes me the the blackberry mobile search website.
Can anyone help me with this?
Thanks,
Betsyangel
Sorry, my Version is V 5.0.0.1.0.3.0

Hello Betsyangel and welcome to the BlackBerry® Support Community Forums.
Thanks for your question on your BlackBerry® Curve™ 8530 smartphone. 
The sluggishness could be due to low free application memory. Check out KB14320 "How to maximize battery life and free memory on the BlackBerry smartphone" for tips to maximize this memory.
As for the Voicemail 2 text icon you are seeing, this is a carrier pushed link. It is not an application but a shortcut to install this application. Since it is a weblink it has no affect on memory. You can simply hide it (Menu>Hide) to get rid of it. It can't be deleted as it pushed from the carrier via a servicebook. 
Hope this helps answer your question.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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