New to Time Capsule and Airport Utility App not current...
I just received a Time Capsule for Christmas with the main purpose being to back up photos from my Mac and iPhone. When trying to install the Time Capsule I get this message:
"This version of AirPort Utility doesn't support this AirPort wireless device and might improperly configure the device if you continue to use it. Check www.apple.com/support/airport for the latest version of AirPort Utility."
My Airport Utility app is version is 5.6.1
I've looked for a more recent update but it doesn't appear there is one.
Is there a more recent update? Do I need it to proceed?
You must use a Mac with Lion at least, and the latest v6 airport utility available for it.. You cannot use Snow Leopard. You cannot use windows.
The alternative is to use iOS version of the utility which you can download to iphone ipad.
Similar Messages
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How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls. -
Time Capsule and AirPort Utility Version 5.3
I just got my time capsule and it says to use Airport Utility Version 5.3. I installed the time capsule using the enclosed CD and also did a software update. but I am still at 5.2.2. How do I get version 5.3? Why was it not included with the Time Capsule?
Yes I installed it - but it still says 5.2.2 Even though the installer talks about 5.3 and says its easy to set up, if I look at "about airport utility" after the installation it still says 5.2.2. Any idea?
Do you need to reboot? -
Time Capsule and Airport Utility Not working?
I just got Time Capsule, I tried to hook it up at my office by attaching it to the internet. I went through the steps to have it show up as one of my wireless devices. Even got the green light. However I must have set it up wrong because now airport utility cannot find the apple network and continually asks to RESCAN - the utility has dimmed out all my other options so all it does is rescan but can't find network etc etc. I would just like to reset everything and start from scratch but it won't let me. I"ve deleted my Airport Utility application and reinstalled but it still won't work. Any suggestions anyone.
RickHi Rick,
Press the recessed reset button on the back of the Time Capsule for 5 seconds or so. This will reset all settings and let you find it in AirPort Utility. Also, you need to provide a bit more information about your current/intended network setup in order for us to provide any useful advice (ie, how will you connect to the Internet, what purpose your TC will serve such as Router, wireless device, etc.) And just FYI, deleting and reinstalling AirPort Utility is kind of futile as the reason it wasn't detecting your Time Capsule was because of the settings on the Time Capsule itself, but with the reset it should be able to detect it again.
Also, here is a useful Apple document that will give you more information about setting up networks:
http://manuals.info.apple.com/enUS/Designing_AirPort_Networks10.5-Windows.pdf -
i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
. .....but i couldn't find the time capsule from airport utility..... why?Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
See page 12. -
Question about Time Capsule and Airport Express co-existence
I have a new 3TB ME182LL/A Time Capsule attached to my wired home LAN, in bridge mode. It works fine both as an access point on the upper floors of my home and as a Time Machine device. I also have an Airport Express, whose function in my network is solely to control my whole-house audio system from ITunes. I don't need, want, or use the wireless networking features of the Airport Express. I just have an audio cable running from it to my stereo, and an Ethernet patch cable connects it to my wired LAN. The network mode in the Airport Express is set to "off". Historically, the Airport Express has worked fine in this wired lan mode. However, I unplugged it at some point while having some initial trouble deploying the new Time Capsule and only turned it back on today. After turning it back on I observed something strange. My speedy wireless connection upstairs via the Time Capsule became slow. And when I launched Airport Utility, it drew a network diagram which showed my Time Capsule as a CLIENT of the Airport Express. In other words, the network diagram showed Internet at the top, then a vertical line down the the Airport Express, then the Time Capsule below that. The correct / desired diagram would be the Time Capsule and Airport express as peers. I connected to the Airport Express and verified that network mode was set to "off" but the incorrect network diagram persisted (as did poor wireless performance) until I unplugged the Airport Express. After I did that, the Airport Utility drew the network correctly, although of course it showed a yellow caution sign next to the Airport Express, since it was down. And my wireless speed / reliability returned to normal. What is going on here?
The automatic setup in the airport utility has changed something.
Is the line down to the TC from the express dotted.. in other words is wireless??
Funny stuff happens.
Please post the screenshots of the 3 pages from the airport utility setup for both airport express and TC..
Make sure wireless is set to off in the express.
Both should be set to dhcp on the internet tab and both set to off bridge mode on the network tab.
So for example the bridge on the network tab.
The summary page can also be a help.
There is a half summary page when you click the item in the airport utility.
There is also a fully summary page, when you hold option key and double click the TC icon for example. -
Apple TV Inference with Time Capsule and Airport express?
I have recently bought an Apple TV 2, which seem to be working fine, however since installing it on my wireless network both my Time Capsule and Airport Express can't be found. Following some fault finding it seems that when I unplug the Apple TV I can reconfingure the TC and AE.
The TC and AE are configured to join my existing network....and have happy sat there for a few years.
I would really welcome any ideas.
Thanks
RWelcome to the discussions!
It sounds like you have the basic configuration covered correctly.
You might want to check some settings on the TC:
Wireless Mode would be create a wireless network
"Allow this network to be extended" should be checked
The AX should be set to "extend a wireless network"
The "allow wireless clients" box should be checked
In this configuration, the ethernet port on the AX is active so things should work.
A minor point...Although the TC is a dual band device, the AirPort Express is not. Can you make sure that that the Express is connecting to the "main" network on your TC? The "guest" network cannot be "extended".
If you place your laptop close to the Express and hold down the option key while you click on the AirPort icon, some connection information will be displayed. The MAC address of the device that the laptop is connecting to will be indicated. Make sure that that this is the MAC address of the AX, and not the TC.
Another note...If you have not changed the default "main" network, the radio mode is broadcasting 802.11n only at 5 GHz. These higher frequencies are absorbed by walls, ceilings and any obstructions much more quickly than 2.4 GHz signals. So, if you AX is some distance away, you may not be receiving a strong signal for the device at that location.
If you have a signal strength utility on your laptop (the "bars" at the top of the screen are not a very good indicator of actual signal strength), turn off the AX and take a reading to see what kind of signal the Express is receiving where it is located.
Please post back with your results. -
Extending a network with Time Capsule and AirPort Extreme (via Belkin powerline)
Hello -
I've seen many topics about extending wireless networks here, but none seems to resolve the issue I'm having. I currently have a setup where a DSL cable modem is connected to a Time Capsule and I need to extend this network to another room using an AirPort Extreme.
I live in a very old apartment in Brazil and the walls seem to block the signal from one room to another, hence the need to extend it. Since wireless signal is very weak between rooms, I bought a Belkin powerline AV500 so I could connect both Time Capsule and AirPort using the electrical power at home (just installing a regular Ethernet cable between rooms is not an option).
I started with the basics: configure the Time Capsule + DSL as a standalone network, and it works perfectly within it's range. Then I connected the Belking powerline, plugged a MacBook via Ethernet on the other end and still got very good results (actually better speed than expected). Used it for a while with streaming and other network intensive tasks to make sure it could sustain the connection.
Finally, pluggned the AirPort Extreme on the Belking powerline and this is where the problems started. AirPort Utility 6.3.1 only gives me the option of extending a network wirelessly - it doesn't seem to give me the option of extending it via Etherenet (roaming), which is not good in my case. Luckly I had a copy of AirPort Utility 5.6 which seems to do the job (or I thought so), but it's still not working well.
Although I managed to configure both with the same name, it doesn't seem reliable and some devices (the iPhone 5, for example) are unable to connect and end up with a self-asigned IP address. I'm almost sure I'm doing something wrong on the setup, as I've seen a similar setup working before, so if anyone out there has any clue of what can be done, it will be much appreciated.
Attached the screenshots of both Time Capsule and AirPort Extreme configurations.
Thanks a lot,
-TM
AirPort Exteme:
Time Capsule:Hello JuliaApple. Welcome to the Apple Discussions!
You have several ways to configure both base stations for what you are trying to do.
The simplest would be to configure the Time Capsule (TC) to "join" (AirPort Utility > Manual Setup > Wireless tab > Wireless Mode = Join a wireless network) your existing 802.11n AirPort Extreme Base Station (AEBSn). In this type of configuration the TC would perform as any other wireless client and not perform as a router. It will; however, still allow for both backups and sharing USB devices attached to it. -
What is the default ip address for the Time Capsule and Airport Extreme?
What is the default ip address for the Time Capsule and Airport Extreme?
Open Airport Utility to find out the real IP address of the network connection. DHCP addresses are assigned by the router in the range chosen in Airport Utility.
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New to time capsule and need help with installing it?
I just bought a new 3tb time capsule and also new to apple routers I want to use this as my new wireless router how do I go about switching this out with my router now. Im using a linskys router now nothing special I think its only a 300Mbps the only problem is that we just had our new house complete and prewired with ethernet connection in every room and a security system that runs off of the router how do I go about switching that set up to the new time capsule? I know if I had to have the company come out to do it they charge a hefty fee which I know its that hard to do the only thing that's stopping me is that set up to the security system I don't want to screw that up???
Three different aspects
1. Set the form up to submit the data (XML or FDF), not the full PDF. You can import the data to the PDF on your end.
2. You can turn on Extended Reader Rights, but then limit the use/users to 500 by the EULA. The applicability of this option depends on your intended application. In a small office, it would be fine. For general web use you would likely exceed the limit and be in violation of the EULA.
3. There may be an e-mail problem, one reason that e-mail is not recommended for form submission (even if the manual discusses it). Again, in a controlled environment like an office it will probably work fine, but in a web setup it is best to use a web script. There are 2 problems with e-mail that both depend on the client system (YOU have no control, but will be blamed in any case). First, the client machine has to be set up as an active MAPI client. Many folks do not have this on. Second, some e-mail clients treat PDFs like text and the result is a corrupt e-mail submission, even if it makes to you.
If you have the possibility of web submission, do it. I suggest only having the form data submitted and not the form. -
How can I set up a guest WiFi network using Time Capsule and Airport Express extension?
How can I set up a guest WiFi network using Time Capsule and Airport Express extension?
Sorry, but it is not possible to "extend" the Guest Network using either wireless or an Ethernet connection.
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Extremely long log on time using Time Capsule and Airport
i'm really confused as to why when I start up my macbook, connecting wirelessly via time capsule and airport that it takes an extremely long time to log in and the internet connection seems unusually slow. is there a setting that's off? when i log on at work to a different router and wireless connection it starts up right away. any advice appreciated.
1. no idea.
2. I get the same issue. Set the brightness at a certain low level - and most often when i performa a full restart of the computer - the brightness is usually at full blast.... I've had this happen for about 5 months now and have never bothered to call in about it - if it hasn't been fixed yet - I'll just deal with it as it only takes a second to correct... but yes - annoying....
3. Same as you - and this is the funny thing...... Mine used to start pulsing immediately when the lid was closed. IT changed for me in the last 2 months or so. That - and also - when performing a shutdown of the computer - it just get a grey sinning circle on the middle of the screen for about 10 or 15 seconds..... very similar to the wait for the pulsing light....
I reinstall OSX every month or so for various testing purposes - and I usually just put all the updates on immediately. next time - i will run the vanilla OSX that came with my re-install cd and check out condition 3 to see if it is an update that has caused that delay.
So - you're not alone/ -
I have tried to connect the new mac to an existing time capsule both directly through ethernet and through wifi. Both times I get Internet connection OK but Airport Utility is stuck searching for the base station. I have two existing macs which are connected fine and have both been backing up quite happily. The first two macs are the same user (me) and the new one is for a different user in the house. All the macs are running Mavericks.
I have tried rebooting the time capsule and the new mac - didn't help.
Any information as to what I can try would be most welcome.
Many thanksHi All
I have solved my problem! It was the old chestnut the firewall issue. We have McAfee firewalls on our machines and the wifi network was set up as a public rather than a home network. I changed it to Home or Work and het presto the time capsule appeared. I didn't have this problem with the other machines at all.
I hope this helps someone!! -
I just bought a new 2TB time capsule and I am so frustrated that I cant get any help!!!!!
Yesterday, I bought a new (4th gen) 2TB TC to replace by mid 2007 500gb TC. I did this simple to upgrade the wirelass capability to the very latest as the wifi in our home is intermittent. I also bought a Zepplin recently so that i could use Airplay to stream music but the wifi is also intermittent, it works when it wants to and not usually when when i want it too!! Hence the purchase of a new TC for £249.
The instructions on the Apple site and in the instruction book all say it is so easy to set up the TC and the wireless network.
So here I am , 24 hours later and frustrated at having spent hours and hours and gotten no-where. Ive logged calls with Apple Support and even though I am sat by the phone they keep emailing me saying they've tried to reach me and if I still need help then to rearrange a call!! But I'm here!!!
Here's my problem (apart from the desire to take the TC back and get a refund)...
- when I open Airport Utility (6.2), I get a picture that shows the world and the word Internet with a line to the time capsule but all the instructions that I have found and read say that I should get a dialogue box that lists the devices on the left hand side. The instructions with the TC say I open AU and follow the instructions and prompts - what instructions and prompts, there arnt any!!!
- also, the picture does NOT pick up the 2 airport expressess in the house that I used to extend the wirelass network on the previous TC
- there is no option to extend the wireless network
- every now and then the TC light goes Yellow and airport utility "looses" the TC
- TC seems to want to back up the entire MAC (c350gb) but it is doing so at a very slow speed and only did about 2.5gb over night. I dont mind a whole new backup to the new TC but it cant be right that it will take 19 days (the last time I looked!)
My main frustration is that the so-called simple instructions dont seem to replate at all to my system and I'm frustrated because I dont know where to go to get any help....and if Apple email me one more time to say they cant reach me then I will definately take the TC back!!
Can anyone help me?
p.s. sorry for the rant, i though this would be a half hour job to upgrade my wirelass and is turning into a nightmare!Unfrotunately, this sounds like a dead TC.
- also, the picture does NOT pick up the 2 airport expressess in the house that I used to extend the wirelass network on the previous TC
- there is no option to extend the wireless network
You need to reconfigure the Expresses to rejoin the TC's network via a factory reset. -
Please i need some help time capsule and airport express wireless extender
hello everyone and thank you for looking at my post. i do need some help. i am not very good at the computer programing so i might not use the right terms. i have a time capsule that i just replaced an old pc type router with. i have a fairly large house and can not get wireless signal to the one end of my house. so i went to the apple store and bought an airport express after being told how its just plug and play and itll setup with my time capsule and waala iv just extended my wireless signal. well it did not seam to work that well for me. i have done all the setting up that was told me to in the book to do and i still have get to get a wireless signal out of the express i then hooked up an ethernet wire from the express to my girlfriends macbook. and what do you know now im seeing the express in my airport utility. but then i unplug the ethernet and im back to not seeing the express. what am i doing wrong and what do i need to do. please help me if you can. thanks alot.
Hello fastuca. Welcome to the Apple Discussions!
Let's double-check your base stations' settings ...
o If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
o Open AirPort Utility and select the Time Capsule (TC).
o Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
o Click AirPort in the toolbar, and then click Wireless.
o Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then select the “Allow this network to be extended” checkbox.
o Next, select the 802.11n AirPort Express Base Station (AXn) that will extend this network, and choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
o Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then choose the network you want to extend from the Network Name pop-up menu.
o Enter the base station network and base station password is necessary.
o Click Update to update the base station with new network settings.
(ref: Page 46 of "Designing AirPort Networks Using AirPort Utility)
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