New touch zen wont turn

i just got a new zen touch and the thing wont turn on brand new just opened do i have to charge it first before i even turn it on thx

howiplay wrote:does it have to be fulllcharged before even turing it on?
No. The adapter will power the player without the battery. Sometimes the player can lockup so a reset is worth a try, but clearly that hasn't helped.
Sounds like either the adapter or player is faulty. If you bought it locally then return it there, otherwise you'll either want to return it to the retailer or via Creative support.

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