New TV Insignia Model NSL-19Q-10A Problem?

Hello, I set this up and all stations come in just fine, but there is one big problem, when I press
a station on the remote, it first brings up a Zero station. Let me explain, if I press channel 6
I first get a station "ATV 6.0" (which states there is No Signal) I then have to press the channel up one more time to get to get 6-1 and the signal is then ok and the picture is perfect!
I have to do this with all the stations and if i use the Recall button it will not go back to the 6-1
it goes back to the ATV6-0 and I have to repeat pressing the channel up button!
How can I get rid of the ATV-0 stations that come up first. They are not in the add/delete stations?
Is this a defect in this TV?  Someone please let me know if you have any ideas as to what
is going on here? Thanks

Have you tried:
Insignia tech support   1-877-467-4289,
BB customer service   1-888-237-8289,
BB Click to Talk feature accessible through their web site under Customer Service, or
Running another channel scan?
Sorry, can't help you with your specific problem. I don't own an Insignia.

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