New unlimited local landline call subscription, Au...

Our family have been using Skype to Skype at home for a number of years now. Yesterday I purchased an unlimited local calls to landline subscription. Completed the setup, received my confirmation email, logged in, and thought I would test it out by calling my home landline. The phone doesn't ring and straight away Skype tells me "no answer". I try 5 times, always the same result. Then I think well maybe it's just my phone I try a couple friends landlines and the neighbor who I know is home, but its always the same, "no answer".
I can make Skype to Skype calls. My account shows that I have unlimited minutes. Paypal have confirmed the payment.
So what am I doing wrong?
Solved!
Go to Solution.

kitcat3007 wrote:
I am going to purchase unlimited landline calls to Australia, say paying montly. Does this payment mean that I literally have unlimited use of minutes each month, or is it restricted.
Subject to Skype's fair-use policy for subscriptions and the general terms of service, yes - you could call landline numbers throughout Australia. Note that this will not cover calls to mobiles (anything starting with 04xx area codes), nor will it cover calls to 13 or 1300 numbers. You would need to purchase Skype Credit or another subscription that covers calling to mobile phones if you needed that (there are no "unlimited" subscriptions for calling Australian mobile phones), and no subscriptions cover calls to 13 or 1300 numbers (you always need to pay for those calls with Skype Credit). Calls to Australian toll-free numbers are free from Skype, but Skype may not be able to connect you to all toll-free numbers in that country.
When using Skype to call phones, you would need to dial them using the international format - the plus sign "+" followed by the country code (61 for Australia), then the area code without any leading zeros (2 instead of 02 for Sydney, 3 instead of 03 for Melbourne, etc.) and the rest of the number. Even if the number you are dialing is in your house or next door to you.
Good luck!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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Hello,
The Fair Usage Policy restricts calls to a maximum of two-hour periods for all Subscriptions. Once a call has reached two hours, it will be automatically disconnected. However, you’ll be able to dial the same number again straight away.
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
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DanielScar wrote:
Oh, one last question, if I'll buy the credit now and call a landline it will be free right? It won't take from the credit
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Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
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Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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